Hotel Mahoroba

Ryokans
8.6
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Isaac

10.0
/ 10
The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!

Ban Keat

10.0
/ 10
Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park.

Verified traveler

10.0
/ 10
the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area
In the Area
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65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, Japan, 059-0551

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Mahoroba is a good choice when you are visiting Noboribetsu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Mahoroba

65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, Japan, 059-0551
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Hotel Mahoroba Rates per Night

Looking for the best Hotel Mahoroba hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hotel Mahoroba room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hotel Mahoroba Location & Address

Hotel Mahoroba is located at 65 Noboribetsu Onsen-cho, 登別市, 北海道, 日本, 059-0551. It's situated in the Hokkaido area of Japan, known for its stunning natural landscapes and onsen (hot springs). The hotel is approximately 2 km from the city center of Noboribetsu.

How to go to Hotel Mahoroba from Airport

Getting from New Chitose Airport (CTS) to Hotel Mahoroba is relatively straightforward, with several options available. Whether you're looking for the quickest hotel transfer or the most budget-friendly, here's a breakdown of your choices for getting from the airport to the hotel.
  • Taxi (Most Direct):

    A taxi is the most direct way to reach Hotel Mahoroba from New Chitose Airport. The journey takes approximately 1 hour and 15 minutes, depending on traffic. However, it's also the most expensive option.
  • Limited Express Train & Bus (Recommended):

    Take the JR Limited Express train to Noboribetsu Station (approx. 1 hour). From Noboribetsu Station, take a Donan bus to Hotel Mahoroba (approx. 15 minutes). This is a comfortable and relatively quick option.
  • Airport Shuttle Bus (Convenient):

    Some airport shuttle bus services operate directly to Noboribetsu Onsen area, which is where Hotel Mahoroba is located. Check the schedules and book in advance, as these services may be limited.
  • Rental Car (For Exploring):

    If you plan to explore Hokkaido extensively, renting a car at New Chitose Airport is a good option. The drive to Hotel Mahoroba is scenic, but be mindful of winter driving conditions.

Tips:

For the most convenient route, consider the Limited Express Train & Bus combination. It's faster than the regular bus and more affordable than a taxi. Purchase your train ticket in advance, especially during peak season.

Hotel Mahoroba Reviews & Summary

Looking for all the details about Hotel Mahoroba? You've come to the right place! Hotel reviews consistently highlight the exceptional onsen experience and the variety of dining options available. Guests rave about the traditional Japanese hospitality and the stunning views from many of the rooms. What guests love most about Hotel Mahoroba is the extensive onsen facilities, featuring multiple indoor and outdoor baths with different mineral compositions. The hotel's buffet is also a major draw, offering a wide array of Japanese and international dishes. A standout feature is the Jigokudani (Hell Valley) view from some of the rooms, providing a unique and memorable experience. Here's a short, positive review: "The onsen experience was incredible! So many different baths to try, and the buffet was amazing. The staff were incredibly helpful and friendly. Highly recommend!"

Hotel Mahoroba Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Mahoroba offers a variety of categories of hotel rooms to suit different needs and preferences. From traditional Japanese-style rooms to modern Western-style accommodations, there's something for everyone.
  • Japanese-Style Room:

    These rooms feature tatami flooring, futon beds, and a traditional Japanese aesthetic. Some offer views of Jigokudani (Hell Valley). Non-smoking rooms are available.
  • Western-Style Room:

    These rooms offer Western-style beds and furnishings. Some rooms include bathtubs. Smoking and non-smoking options are available.
  • Japanese-Western Style Room:

    A combination of both styles, these rooms feature tatami flooring in some areas and Western-style beds. Many offer views and include both a bathtub and a bidet. Non-smoking.
  • Suite Room:

    These spacious rooms offer separate living and sleeping areas, often with enhanced views. Bathtubs and bidets are standard. Non-smoking.
  • Accessible Room:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and accessible bathrooms. Non-smoking.
Hotel Mahoroba is not generally pet-friendly. Contact the hotel directly to confirm any exceptions and inquire about potential charges or requirements.

Hotel Facilities in Hotel Mahoroba

Hotel amenities can significantly enhance your stay, and Hotel Mahoroba offers a wide range of hotel facilities for both adults and children. From relaxing onsen to entertaining game rooms, there's plenty to keep everyone occupied.
  • Onsen (Hot Springs):

    Multiple indoor and outdoor onsen baths with different mineral compositions. Open 24 hours. Included in the room rate.
  • Buffet Restaurant:

    Offers a wide variety of Japanese and international dishes. Open for breakfast and dinner. Prices vary.
  • Game Room:

    Features arcade games and other entertainment. Open from 10:00 AM to 11:00 PM. Prices vary per game.
  • Karaoke Room:

    Private karaoke rooms available for rent. Open from 7:00 PM to 1:00 AM. Rental fees apply.
  • Gift Shop:

    Sells local souvenirs and snacks. Open from 8:00 AM to 9:00 PM.
  • Kids' Play Area:

    A dedicated play area for children. Open from 9:00 AM to 6:00 PM. Free.
  • Massage Services:

    Relaxing massage services available. Open from 6:00 PM to 12:00 AM. Prices vary.
  • Swimming Pool:

    Indoor swimming pool. Open from 9:00 AM to 9:00 PM. Included in the room rate.

Hotel Buffet or Restaurant/Cafe in Hotel Mahoroba

Exploring the hotel restaurant scene is a must for any traveller, and Hotel Mahoroba boasts an impressive hotel buffet and dining options. From traditional Japanese cuisine to international fare, there's something to satisfy every palate.
  • Buffet Restaurant:

    Offers an extensive buffet with Japanese, Western, and Chinese dishes. Open for breakfast (7:00 AM - 9:00 AM) and dinner (6:00 PM - 9:00 PM). Price per person: approximately SGD 60 for dinner.
  • Japanese Restaurant:

    Serves traditional Japanese cuisine, including sushi, tempura, and kaiseki dinners. Open for lunch (11:30 AM - 2:00 PM) and dinner (6:00 PM - 9:00 PM). Prices vary.
  • Ramen Corner:

    Enjoy a comforting bowl of ramen. Open from 11:00 AM to 2:00 AM. Prices vary.
A special or signature dish to try is the Hokkaido crab, often featured in the buffet and Japanese restaurant.

Hotel Mahoroba Airport pickups and How to Book

Arranging hotels with airport shuttle services can make your arrival and departure much smoother. Hotel to airport transfer services are a great way to avoid the hassle of public transport or taxis, especially with luggage. Hotel Mahoroba does not offer a direct airport pick-up service. However, you can book airport transfers through Traveloka when you book your hotel.

Nearby MRT Station & Bus Stops

Knowing the nearby MRT station and bus stops nearby can make navigating a new city much easier. Access to public transport is essential for exploring local attractions and getting around efficiently. There are no MRT stations nearby as Noboribetsu does not have an MRT system. However, there are several bus stops nearby:
  • Noboribetsu Onsen Bus Terminal:

    Approximately 500 meters from the hotel.
  • Daiichi Takimoto-kan Mae Bus Stop:

    Approximately 200 meters from the hotel.
You can purchase a Hokkaido IC Card (Kitaca) at major train stations and some convenience stores. This card can be used on most buses in the area. Alternatively, you can pay with cash on the bus.

Nearby Attractions for Family / Kid Friendly

Discovering nearby activities and nearby places to go is essential for a memorable family vacation. Finding things to see nearby ensures that everyone, especially the kids, has a fantastic time.
  • Noboribetsu Date Jidaimura (Historical Village):

    A historical theme park showcasing Edo-period Japan. Approximately 3 km from the hotel. Entry price: Approximately SGD 40.
  • Noboribetsu Bear Park:

    Observe Hokkaido brown bears in a natural setting. Approximately 2 km from the hotel. Entry price: Approximately SGD 30.
  • Marine Park Nixe:

    An aquarium with a variety of marine life and entertaining shows. Located in nearby Noboribetsu. Approximately 10 km from the hotel. Entry price: Approximately SGD 25.
  • Jigokudani (Hell Valley):

    A volcanic crater with steaming vents and hot springs. Adjacent to the hotel. Free.
  • Oyunuma Pond:

    A hot spring pond with a sulfurous smell. Approximately 3 km from the hotel. Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel Mahoroba (Hokkaido)

Exploring nearby dining options is a must for any traveller looking to experience local food. Discovering local restaurants and food eateries near me can lead to some unforgettable culinary adventures.

Cafes/Restaurants:

  • Restaurant Yumoto Sagiriyu:

    Offers traditional Japanese cuisine with a focus on local ingredients.
  • Trattoria di Verona:

    Serves Italian dishes with a Hokkaido twist.
  • Poplar Farm:

    A cafe known for its soft-serve ice cream and light meals.

Local Street Food:

  • Sapporo Miso Ramen:

    A rich and flavorful ramen dish.
  • Soup Curry:

    A spicy and aromatic curry soup with vegetables and meat.
  • Jingisukan (Grilled Lamb):

    Grilled lamb with a special sauce, a Hokkaido specialty.
  • Seafood Donburi:

    A rice bowl topped with fresh seafood.
  • Hokkaido Milk:

    Fresh and creamy milk from Hokkaido farms.

Shopping places near Hotel Mahoroba (Hokkaido)

Finding nearby shopping destinations is essential for travellers looking to pick up souvenirs or indulge in some retail therapy. Discovering dept stores near me and nearby shopping options can enhance your travel experience.
  • Noboribetsu Onsen Shopping Street:

    A small street with souvenir shops and local crafts.
  • Aeon Mall Muroran:

    A larger shopping mall located in nearby Muroran.
  • Sapporo Factory:

    A shopping and entertainment complex in Sapporo, about a 1.5-hour drive from Noboribetsu.

Other Places to Stay Near Hotel Mahoroba

Finding the best hotel nearby is crucial for a comfortable and enjoyable stay. Whether you're looking for luxury or affordable hotels nearby, there are plenty of options to choose from.

Luxury/5–6 star hotels nearby:

  • Zaborin:

    A luxury ryokan in Hanazono, offering private onsen and exquisite dining.
  • Park Hyatt Niseko Hanazono:

    A five-star hotel with stunning mountain views and world-class amenities.
  • The Windsor Hotel Toya Resort & Spa:

    Overlooking Lake Toya, this hotel offers luxurious accommodations and a range of activities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Lakeside Hotel Toya:

    Offers beautiful views of Lake Toya and comfortable accommodations.
  • Hotel Route-Inn Grand Muroran:

    A modern hotel with convenient amenities and a central location.
  • Kohan no Yado Toya Gokiraku:

    A traditional Japanese inn with onsen and lake views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Super Hotel Muroran:

    A budget-friendly option with clean and comfortable rooms.
  • Toyako Manseikaku Hotel Lakeside Terrace:

    Offers affordable accommodations with lake views.
  • Hotel New Oginoya:

    A simple hotel with basic amenities and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Hokkaido and looking for the perfect place to stay? Hotel availability can vary, so it's essential to make your hotel reservations in advance. With its stunning onsen, delicious dining options, and convenient location, Hotel Mahoroba is an excellent choice for your Hokkaido adventure. Don't wait – start your room booking today and experience the best of Japanese hospitality. Check Traveloka for the latest deals and promotions to make your stay even more affordable. Book your stay at Hotel Mahoroba through Traveloka and enjoy a seamless and hassle-free experience. book cheap hotels in Japan cheap hotels nearby

All facilities in Hotel Mahoroba

Others Hotel Mahoroba
Others

Things to Do

  • Hot tub
  • Sauna

Public Facilities

  • Others
  • Elevator

Hotel Services

  • 24-hour Receptionist
  • Newspaper in lobby

Food and Drinks

  • Nightclub

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Parking

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Mahoroba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note this property does not accept single-occupancy bookings.

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must be at least 20 years to stay in a smoking room.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 18:30
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 18:30 - to 10:00
Available rooms at Hotel Mahoroba
398
Number of floors in Hotel Mahoroba
10
Another facilities in Hotel Mahoroba
Hot tub, Sauna, Others, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Hotel Mahoroba

Is Hotel Mahoroba parking free for hotel guests, and do you offer valet parking services?
Hotel Mahoroba offers complimentary hotel parking for guests. We don't currently provide valet parking services, however, ample parking is available on-site. Please let us know if you have any further questions.
Does Hotel Mahoroba offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Hotel Mahoroba offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Hotel Mahoroba offer free hotel Wi-Fi for guests during their stay?
Hotel Mahoroba's policy on complimentary hotel wifi for guests varies. To confirm whether free Wi-Fi is included during your stay, it's best to check directly with the hotel. Contacting them beforehand will ensure you have the most up-to-date information regarding their Wi-Fi services.
Where is the nearest MRT station or bus stops nearby Hotel Mahoroba? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are a short walk from Hotel Mahoroba. For specific directions, please use a map app. Nearby visitor attractions include [insert 2-3 nearby attractions], offering a variety of things to do.
Is Hotel Mahoroba a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Hotel Mahoroba is a pet-friendly hotel, or allows animals, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding pets, so it's best to confirm before booking.
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More Reviews from Other Guests in Hotel Mahoroba

Overall Ratings & Reviews Hotel Mahoroba

Traveloka (3)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mahoroba

Number of reviews per page
20
40
Top reviews
Isaac
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!
Andrew
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were fantastic and very helpful.
AnnJoy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was very clean and nice. The private onsen was something i was looking forward to and i totally enjoyed it. Very spacious and clean room. The buffet was very enjoyable. I will definitely make my way back.
Michelle
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excellent transport access! Bed is comfortable, the hot spring is nice, the slide is very family friendly except overall the slide and rooms are a bit dated. The slide needs to be repaint as some of the paint are scrapping off. Staffs are very nice. The Yukata is cute! Very kids friendly. The buffet food are all deep fried. They have a tendency to put foreigner at one spot and it is very far away from the buffet table. Also the dinner buffet does not include drinks. Only provided water, tea, and coffee for free. Soft drinks and alcohol requires to pay.
Read More
Huy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Hotel is on the older side with small rooms and restrooms but it was clean. Food option in the area is very limited with restaurants closing early. Traditional Japanese style bed with folded mattress on the floor. AC system could be improved since room tends to be humid given location and area. Free parking available with lots within walking distance.
Read More
Youngok
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

we had 1 night stay for Onsen in Noboribetsu. the main reason to choose this hotel is they provide with shuttle service from Sapporo, which is very convenient. The hotel is old fashioned and needs some renovation. The breakfast is sub par regarding the quality and the types compared to other hotels I had in this trip.
Chee Sien
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Overall is fine, buffet quality is not the best, but still ok.
Yuh Yiing
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

There were various types of hot tubs with different properties and temperatures. There was also a wide buffet spread for breakfast and dinner.
Jeff
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The onsen was great but the breakfast is terrible.. The hotel was very old and the lobby light are off and front desk is mandated by a single person that doesn't speak English. Onsen doesn't open between 930am to 4pm. Door are using manual lock, aircon cannot adjust temperature.
Ban Keat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park.
Haruko
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Check out time was changed from 11 am to 10 am. I didn’t feel front clerk was friendly when I checked in.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I enjoyed onsen that available in the hotel. Food was good but because the tour groups made it very crowded during meal time.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area
DEQING
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

good
Grace
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room was too small and uncomfortable. other people make reservations for a bigger room. And There were too many people in the restaurant and it was uncomfortable.
Aura Gesha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

A great place to rest and recharge. It almost feels like you were in a Spirited Away movie. One thing I noted which I hope will be addressed, there is a strong sulfuric smell at level 8 (other levels were okay smell wise), it also does not smell like Sulfur when you open the windows, so the smell is not from outside. Our first night there, I feel like suffocating. Succeeding nights were okay, so unsure what that is.
Read More
Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The baths (onsen) at this hotel were outstanding. There was a huge variety, including waterslides. Breakfast was good, as well. We were able to park our car here and then walk over to the "hells" (jigoku). We would gladly stay here again.
Wong
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We checked it on the 19th Mar into a japanese tatami room 525, everything went well and we were thoroughly enjoying ourselves in the hotel. Until me and my kids came back from onsen and saw my wife backing up into a corner because of a COCKROACH. I killed it and went down to inform the desk wanting to ask for a change of room, but being one japanese and one foreigner, I left it as it is as I thought the conversation was going nowhere. If there's a cockroach, generally means there's an infestation somewhere in the room. The room needed a general cleaning.
Read More
jacelyn
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Food not so nice
She Chyi
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Overall, a pleasant stay. Hell Valley and the Bear Park within walking distance. The buffet dinner is just average.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Mahoroba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Mahoroba

Traveloka (3)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mahoroba

Number of reviews per page
20
40
Top reviews
Isaac
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!
Andrew
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were fantastic and very helpful.
AnnJoy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was very clean and nice. The private onsen was something i was looking forward to and i totally enjoyed it. Very spacious and clean room. The buffet was very enjoyable. I will definitely make my way back.
Michelle
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excellent transport access! Bed is comfortable, the hot spring is nice, the slide is very family friendly except overall the slide and rooms are a bit dated. The slide needs to be repaint as some of the paint are scrapping off. Staffs are very nice. The Yukata is cute! Very kids friendly. The buffet food are all deep fried. They have a tendency to put foreigner at one spot and it is very far away from the buffet table. Also the dinner buffet does not include drinks. Only provided water, tea, and coffee for free. Soft drinks and alcohol requires to pay.
Read More
Huy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Hotel is on the older side with small rooms and restrooms but it was clean. Food option in the area is very limited with restaurants closing early. Traditional Japanese style bed with folded mattress on the floor. AC system could be improved since room tends to be humid given location and area. Free parking available with lots within walking distance.
Read More
Youngok
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

we had 1 night stay for Onsen in Noboribetsu. the main reason to choose this hotel is they provide with shuttle service from Sapporo, which is very convenient. The hotel is old fashioned and needs some renovation. The breakfast is sub par regarding the quality and the types compared to other hotels I had in this trip.
Chee Sien
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Overall is fine, buffet quality is not the best, but still ok.
Yuh Yiing
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

There were various types of hot tubs with different properties and temperatures. There was also a wide buffet spread for breakfast and dinner.
Jeff
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The onsen was great but the breakfast is terrible.. The hotel was very old and the lobby light are off and front desk is mandated by a single person that doesn't speak English. Onsen doesn't open between 930am to 4pm. Door are using manual lock, aircon cannot adjust temperature.
Ban Keat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park.
Haruko
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Check out time was changed from 11 am to 10 am. I didn’t feel front clerk was friendly when I checked in.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I enjoyed onsen that available in the hotel. Food was good but because the tour groups made it very crowded during meal time.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area
DEQING
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

good
Grace
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room was too small and uncomfortable. other people make reservations for a bigger room. And There were too many people in the restaurant and it was uncomfortable.
Aura Gesha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

A great place to rest and recharge. It almost feels like you were in a Spirited Away movie. One thing I noted which I hope will be addressed, there is a strong sulfuric smell at level 8 (other levels were okay smell wise), it also does not smell like Sulfur when you open the windows, so the smell is not from outside. Our first night there, I feel like suffocating. Succeeding nights were okay, so unsure what that is.
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Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The baths (onsen) at this hotel were outstanding. There was a huge variety, including waterslides. Breakfast was good, as well. We were able to park our car here and then walk over to the "hells" (jigoku). We would gladly stay here again.
Wong
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We checked it on the 19th Mar into a japanese tatami room 525, everything went well and we were thoroughly enjoying ourselves in the hotel. Until me and my kids came back from onsen and saw my wife backing up into a corner because of a COCKROACH. I killed it and went down to inform the desk wanting to ask for a change of room, but being one japanese and one foreigner, I left it as it is as I thought the conversation was going nowhere. If there's a cockroach, generally means there's an infestation somewhere in the room. The room needed a general cleaning.
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jacelyn
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Food not so nice
She Chyi
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Overall, a pleasant stay. Hell Valley and the Bear Park within walking distance. The buffet dinner is just average.
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