Hotel MyStays Kamata

We loved our stay at Mystays Kamata. Rooms are very clean. It is close to Kamata station. Free coffee service is great

Accessible to go everywhere

The staff was great, the area was quiet. Very close to the train station and lots of food options. The room was small but nice. Only negatives were a really hard mattress(not my preference)and AC was seemed very low despite being on highest fan speed. Overall great place.

Very polite customer service and great location

Convenient to go around close to train station

Good staying for one day before or after the flight, near HANEDA airport and few minutes away from Kamata (JR)station where plenty of eating places and convenience stores.

Yes!

It’s close to train and all transportation and also near the glossary store which open till 1am

Great staff, adequate room, could bump my head on the pillows, and a shower like a leaky submarine, but great staff, great location, great staff, and did I mention great staff?

Excellent staff and location. Walkable to train station and surrounding area restaurants.

Price and location is good

Very average - the bathroom door was extremely annoying to open and close. It is a bit expensive for what it is.

Nice staff and good location. Need to do better on cleaning.

Booked an accessible twin room for my wheelchair-bound friend and me for 4 nights in June. We found the room in a disgusting state: dust everywhere, poorly vacuumed carpet, dust-caked air vents, dust balls in the bath. Stained bed sheets, long black hairs on duvet, mouldy shower cubicle door, filthy bathroom door runners, loose and dirty grout, splashes of human waste on the underside of the toilet seat. Beds were rock hard, room layout was not wheelchair-friendly, making it impossible for my friend to access the shower room. Room should not be advertised as 'accessible.' Bedside lights were broken, covered in black electrical tape, there was no ambient lighting, only harsh ceiling lights and a distant desk light. Overall filth and lack of maintenance were unbearable. My Japanese friend helped to communicate issues to the reception. I showed the manager photos of the room’s condition and pointed out a dusty air vent in the reception area as evidence of the hotel's neglect. The staff seemed embarrassed, but the manager could only offer a refund for 3 of the 4 nights, citing our check-in. Unacceptable, but we reluctantly accepted and checked out immediately after finding another hotel. Expedia later secured a full refund. This hotel needs a complete overhaul of its cleaning protocols and regular maintenance checks. I strongly advise against booking this hotel without reading reviews first. Level of uncleanliness and lack of care for accessibility needs is inexcusable.

Few mins walk from the station only.

Always my go to hotel in Kamata. Staff are excellent, location convenient, rooms are clean, comfortable, and spacious enough.

We had a perfect stay! Everything was smooth and convenient

very good and comfort stay in this hotel. clean room & bath, staff helpful neat uniform smile face. all like 5 star hotel Hilton Sheraton...

Good

Very convenient and clean, comfortable room. Easy walk to train stations, restaurants, shopping etc.