Hotel Sunshine Kinugawa

Hotels
8.4
/10
Very Good
446 reviews

What Guests Say About Their Stay

LENIWATY
10.0
/ 10
A good place to relax and enjoy japanese bedroom. onsen was awesome. behind hotel is kinugawa river and there is bridge to cross the river, to climb up the mountain. hotel a bit old, but well maintain. reserve hotel with dinner is a must, or you can order in the morning. eat until you full. enjoy ice cream in the cafe with autumn leaves view to complete your stay. there is a small playground and game machines, bring your children doesn't matter. my children enjoy it. and meet up with indonesia worker in the restaurants, a great welcome in other country. thanks for the warm services.
Saeko
10.0
/ 10
Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.
Mercedes
10.0
/ 10
The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.
Joseph
10.0
/ 10
The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip
In the Area
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1437-1 Kinugawa Onsen OharaTochigi, Tochigi, Nikko-shi, Kanto, Japan, 321-2522

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Sunshine Kinugawa is located in area / city Nikko-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Sunshine Kinugawa

1437-1 Kinugawa Onsen OharaTochigi, Tochigi, Nikko-shi, Kanto, Japan, 321-2522
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Hotel Sunshine Kinugawa Rates per Night

Hotel Sunshine Kinugawa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Sunshine Kinugawa hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Sunshine Kinugawa Location & Address

Hotel Sunshine Kinugawa is located at 1437-1 Kinugawa Onsen OharaTochigi, 栃木県, 日光市, 関東, 日本, 321-2522. It's situated in the Kinugawa Onsen area of Japan, renowned for its stunning natural beauty and relaxing hot springs. The hotel is approximately 3 km from the Kinugawa Onsen city center.

How to go to Hotel Sunshine Kinugawa from Airport

Arranging your hotel transfer from the airport to Hotel Sunshine Kinugawa is a crucial part of planning your trip. Here are a few options to consider for your journey from Narita (NRT) or Haneda (HND) Airport to the hotel.

  • Train (Fastest & Most Scenic):

    Take the Narita Express (from NRT) or the Keikyu Line (from HND) to Tokyo Station. From Tokyo Station, transfer to the JR Tohoku Shinkansen to Utsunomiya Station. At Utsunomiya, change to the JR Nikko Line to Kinugawa-Onsen Station. The hotel is a short taxi ride from the station.
  • Airport Limousine Bus & Train (Convenient):

    From either airport, take the Airport Limousine Bus to a major train station like Tokyo Station or Shinjuku Station. Then, follow the train directions above.
  • Taxi (Most Direct):

    A taxi directly from the airport to Hotel Sunshine Kinugawa is the most direct option, but also the most expensive. Be prepared for a significant fare.
  • Ride Hailing (Potentially Available):

    Ride hailing services are available, but availability can be limited, and surge pricing may apply. Check the Traveloka app for options.

Tips:

For the most convenient route, consider the train. It offers a comfortable and scenic journey. Purchase a Japan Rail Pass if you plan on doing a lot of travelling by train during your stay.

Hotel Sunshine Kinugawa Reviews & Summary

Looking for all about hotel Hotel Sunshine Kinugawa? Hotel reviews consistently highlight the hotel's excellent onsen facilities and stunning views of the Kinugawa River. Guests appreciate the traditional Japanese hospitality and the relaxing atmosphere.

What makes this hotel special? The standout feature is undoubtedly the onsen (hot springs), offering both indoor and outdoor baths with therapeutic mineral waters. Many rooms also feature private balconies overlooking the river. One recent guest raved, "The onsen was incredible, and the views were breathtaking. I felt completely relaxed and rejuvenated!"

Hotel Sunshine Kinugawa Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Sunshine Kinugawa offers a variety of categories of hotel rooms to suit different needs and preferences.

  • Standard Japanese-Style Room:

    Features traditional tatami flooring, futon beds, and a seating area. Non-smoking rooms are available.
  • Deluxe Western-Style Room:

    Offers Western-style beds and modern amenities. Some rooms have bathtubs, while others have shower booths.
  • River View Room:

    Provides stunning views of the Kinugawa River. Available in both Japanese and Western styles.
  • Suite Room:

    A spacious option with a separate living area and bedroom. Includes a bathtub and bidet.
  • Family Room:

    Designed to accommodate families with children. May include extra beds or connecting rooms.

Please note that Hotel Sunshine Kinugawa is not a pet-friendly hotel.

Hotel Facilities in Hotel Sunshine Kinugawa

Hotel amenities at Hotel Sunshine Kinugawa are designed to enhance your stay and provide a comfortable and enjoyable experience. The hotel facilities cater to both adults and children.

  • Onsen (Hot Springs):

    Indoor and outdoor onsen baths with natural hot spring water. Open from 6:00 AM to 12:00 AM.
  • Swimming Pool:

    An outdoor swimming pool, open during the summer months.
  • Karaoke Room:

    Enjoy a night of singing with friends and family. Fees apply.
  • Game Arcade:

    A selection of arcade games for all ages.
  • Gift Shop:

    Souvenirs, local crafts, and snacks are available.
  • Kids' Play Area:

    A dedicated play area for children.

Hotel Buffet or Restaurant/Cafe in Hotel Sunshine Kinugawa

Indulge in a culinary journey at Hotel Sunshine Kinugawa's hotel restaurant and cafe. The hotel buffet offers a wide variety of options to satisfy every palate.

  • Restaurant Kinugawa:

    Serves a buffet-style breakfast and dinner with a mix of Japanese and Western cuisine. The dinner buffet includes fresh seafood, grilled meats, and a variety of desserts. Price: Approximately SGD 60 per person for dinner. Opening hours: 7:00 AM - 9:00 AM (breakfast), 6:00 PM - 9:00 PM (dinner).
  • Cafe Terrace:

    Offers light meals, snacks, and beverages throughout the day. Enjoy a cup of coffee or a pastry while taking in the views of the Kinugawa River.

A special dish to try is the locally sourced Wagyu beef, known for its tenderness and flavour.

Hotel Sunshine Kinugawa Airport pickups and How to Book

Looking for hotels with airport shuttle? While Hotel Sunshine Kinugawa doesn't offer a direct hotel to airport transfer, they can assist with arranging a taxi or providing information on public transportation options.

To book a taxi, simply contact the front desk in advance. They will be happy to assist you with making arrangements. For train information, they can provide timetables and directions.

Nearby MRT Station & Bus Stops

Navigating Tokyo using public transport is easy and efficient. Here are some nearby MRT station and bus stops to Hotel Sunshine Kinugawa.

  • Kinugawa-Onsen Station:

    The nearest train station, approximately 3 km from the hotel. This station is served by the JR Nikko Line.
  • Kinugawa Park Bus Stop:

    A local bus stop located near Kinugawa Park, a short walk from the hotel.

To use public transport, you can purchase a Suica or Pasmo card, which can be used on most trains and buses in the Tokyo area. These cards can be purchased at vending machines in most train stations.

Nearby Attractions for Family / Kid Friendly

Discover the many nearby activities and things to see nearby Hotel Sunshine Kinugawa. Tokyo offers a wealth of attractions for families and children.

  • Edo Wonderland Nikko Edomura (10 km):

    A historical theme park recreating a traditional Edo-era village. Entry price: Approximately SGD 50.
  • Tobu World Square (5 km):

    Features miniature replicas of famous landmarks from around the world. Entry price: Approximately SGD 30.
  • Nikko National Park (20 km):

    A stunning natural park with hiking trails, waterfalls, and temples. Entry is free, but some attractions within the park may charge admission.
  • Kegon Falls (30 km):

    One of Japan's most beautiful waterfalls. Entry price: Approximately SGD 5.
  • Lake Chuzenji (35 km):

    A scenic lake surrounded by mountains. Boat tours are available.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel Sunshine Kinugawa (Tokyo)

Explore the nearby dining options and local food scene near Hotel Sunshine Kinugawa. Tokyo is a food lover's paradise, with a wide variety of cafes, restaurants, and street food stalls to choose from.

Cafes/Restaurants:

  • Starbucks (Various locations):

    A familiar option for coffee and light snacks.
  • Denny's (Various locations):

    A family-friendly restaurant serving a variety of Western and Japanese dishes.
  • Gusto (Various locations):

    A popular chain restaurant offering affordable meals.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    A popular street food snack.
  • Ramen (noodle soup):

    A must-try dish in Japan.
  • Takoyaki (octopus balls):

    A savoury snack made with octopus, batter, and toppings.
  • Okonomiyaki (savoury pancake):

    A customizable pancake with various ingredients.
  • Taiyaki (fish-shaped cake):

    A sweet cake filled with red bean paste.

Shopping places near Hotel Sunshine Kinugawa (Tokyo)

Discover the nearby shopping destinations and dept stores near me Hotel Sunshine Kinugawa. Tokyo is a shopper's paradise, with a wide variety of malls, department stores, and markets to explore.

  • Takashimaya (Shibuya):

    A high-end department store with a wide selection of designer brands and luxury goods.
  • Ginza District:

    Known for its upscale boutiques and department stores.
  • Ameya Yokocho Market (Ueno):

    A bustling market with a variety of food stalls, clothing shops, and souvenir vendors.

Other Places to Stay Near Hotel Sunshine Kinugawa

Looking for alternative accommodations? Here are some other affordable hotels nearby in Tokyo.

Luxury/5–6 star hotels nearby:

  • Imperial Hotel:

    A historic hotel known for its impeccable service and luxurious amenities.
  • The Ritz-Carlton, Tokyo:

    Offers stunning views of the city skyline and world-class dining options.
  • Aman Tokyo:

    A serene and minimalist hotel with a focus on wellness.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Hotel Rose Garden Shinjuku:

    A comfortable hotel with a convenient location in Shinjuku.
  • Keio Plaza Hotel Tokyo:

    Offers panoramic views of the city and a variety of dining options.
  • Park Hotel Tokyo:

    Known for its artistic decor and stunning views of Tokyo Tower.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Shinjuku Granbell Hotel:

    A stylish hotel with a rooftop bar and a convenient location.
  • Hotel Gracery Shinjuku:

    Famous for its Godzilla head statue on the roof.
  • Sunroute Plaza Shinjuku:

    A comfortable and affordable hotel near Shinjuku Station.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the beauty of Kinugawa Onsen? Hotel availability can fluctuate, especially during peak season, so it's best to plan ahead. Make your hotel reservations early to secure your preferred room type and dates. With its stunning location, relaxing onsen, and comfortable accommodations, Hotel Sunshine Kinugawa is the perfect base for exploring the region.

Don't miss out on the opportunity to create unforgettable memories in Japan. Book your room booking today through Traveloka and enjoy exclusive deals and discounts. Start planning your dream getaway now!

Explore more options and book cheap hotels in Japan or find cheap hotels nearby for your next adventure.

All facilities in Hotel Sunshine Kinugawa

Others Hotel Sunshine Kinugawa
Others

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Karaoke
  • Garden
  • Sauna

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Sunshine Kinugawa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Rollaway bed fee: JPY 2700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Hotel Sunshine Kinugawa
117
Number of floors in Hotel Sunshine Kinugawa
1
Another facilities in Hotel Sunshine Kinugawa
Banquet, Ballroom, Smoking area, Parking, Terrace

Frequently asked question in Hotel Sunshine Kinugawa

Is Hotel Sunshine Kinugawa parking free for hotel guests, and do you offer valet parking services?
Hotel Sunshine Kinugawa offers complimentary hotel parking for guests. We do not, however, provide a valet parking service. Please be aware that parking availability may be limited, so it's advisable to contact us in advance if you have specific requirements.
Does Hotel Sunshine Kinugawa offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Hotel Sunshine Kinugawa offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. They'll be able to provide the most up-to-date and accurate information on their smoking policy.
Does Hotel Sunshine Kinugawa offer free hotel Wi-Fi for guests during their stay?
To confirm whether Hotel Sunshine Kinugawa provides complimentary hotel wifi access, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi availability for guests.
Where is the nearest MRT station or bus stops nearby Hotel Sunshine Kinugawa? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Hotel Sunshine Kinugawa; information on the nearest MRT station isn't readily available, so checking a journey planner app is recommended. Nearby visitor attractions include Kinugawa Onsen's hot springs and the stunning scenery of Nikko National Park. For specific bus stop locations and other things to do nearby, use online maps.
Is Hotel Sunshine Kinugawa a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Hotel Sunshine Kinugawa is a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. They'll be able to confirm their pet policy definitively.
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More Reviews from Other Guests in Hotel Sunshine Kinugawa

8.4
Very Good
From 442 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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See All

Traveler Reviews Hotel Sunshine Kinugawa

Number of reviews per page
20
40
Top reviews
Saeko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.
GANCHIMEG
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good service
Mercedes
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great place with onsen. Nice view and area. The kaiseki dinner was not great, recommend them to increase the quality of the food and decrease the quantity
Gary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return!
Lindsey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.
Read More
Joseph
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip
Verified traveler
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Over the food was nice, with great variety. The washroom has a sew smell. I booked the stay for a birthday and was disappointed they were do not have any special accommodation available even though I was willing to pay extra for. The onsen was only so-so.
Victor Han Yong
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

.
Lily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again!
Read More
Heather
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Loved our stay in the presidential suite! The private onsen on the rooftop balcony was incredible. Room was very spacious and comfortable. Price was great for this room! English was a bit tough but front desk was very helpful. Ate the included traditional Japanese dinner and breakfast for only 1 out of our 2 nights there. You’ll need to be adventurous for those meals! There’s also a great ramen and burger walking spot nearby for a less adventurous meal. The public onsen was gorgeous and not crowded mid-afternoon. We both have a couple tattoos and were okay to enter, and could also use a towel to cover if needed. Booked a couples massage and facial, massage was lymphatic drainage and helped reduce swelling for all those Japanese beers and eats when down in Tokyo. Suspension bridge near the hotel was fun to explore and easy access to a waterfall view. Foot bath at the attached restaurant with a beer was great! Our room shower didn’t work during peak onsen hours and was very outdated. Overall would come here if you’re looking for a remote experience in Japan off the beaten path. Get the presidential suite, you won’t regret it!
Read More
Mary
icon-Family
Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice hotel you can tell it was newly renovated for the room and make it more modern. Easy access and nice onsen
Rochelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The most beautiful views from this hotel. A lovely Onsen onsite as well. We loved our time at this hotel as we stayed in a Japanese room. Would highly recommend.
cuong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

nice location
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I liked the authenticity to providing a feel for Japanese style living whilst also keeping it comfortable and clean.
Franchesca
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The place has breathtaking views and the onsens are amazing.
Luca
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Very nice hotel, great location, surrounded by beautiful mountains. Nice private onsen, book able for 45 min, for a reasonable price. Lovely buffet dinner with lots of top quality fish and meat for reasonable price.
Robin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Very friendly and helpful staff who spoke English well! Lots of amenities and loved the private onsens. The building was a little outdated and the air conditioner didnt work well so we couldnt get rid of the slight smell the room had. Overall with their breakfasts and views too, I'd come back.
Nicholas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very helpful staff but property is very dated and air conditioning was very weak. The onsen and bridge are really nice. Food was okay but had lots of variety. The view was fantastic.
Josh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good customer service
Number of reviews per page
20
40

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Others 4 Hotel Sunshine Kinugawa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 442 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sunshine Kinugawa

Number of reviews per page
20
40
Top reviews
Saeko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too.
GANCHIMEG
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good service
Mercedes
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staffwas friendly and accommodating. Talking on the phone was difficult due to language barrier, but there were a couple English speakers on staff that were able to assist us. The location was perfect. The property is on a cliff overlooking the lake and theres a suspension bridge behind it. Mountain views everywhere. Breakfast was good. I loved our room. It was a little warm, but they were able to give us fans for the room. THE ONSENS WERE AN AMAZING EXPERIENCE! If you have tattoos, either cover them or reserve a private onsen.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great place with onsen. Nice view and area. The kaiseki dinner was not great, recommend them to increase the quality of the food and decrease the quantity
Gary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff was good. Check in was easy. We loved the traditional Japanese room. It was large and the views were incredible. Location was just what we were looking for. It is an older hotel and the bathroom smelled a bit old. We would return!
Lindsey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The hotel is quite retro, think faded grandeur. The staff were very helpful and there is a free shuttle bus to the train station you can book which is very welcome with all the bags. We stayed in the Japanese room and the staff came to lay out the beds beautifully whilst we were dining. The big plus for this hotel is the onsen and outdoor foot bath cafe with a view. We went on a busy weekend but there was plenty of space and everyone was very friendly to me and my daughter. We had half board and this was welcome after nearly 2 weeks of finding restaurants every meal time. It was a buffet style with lots of choice though it was the same foods Over 3 nights we stayed. The breakfast also gave a good selection. They had special kids area for food though my kids loved from all areas. If your plans are centred around Nikko then perhaps consider hiring a car which we did one day by the train station.
Read More
Joseph
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip
Verified traveler
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Over the food was nice, with great variety. The washroom has a sew smell. I booked the stay for a birthday and was disappointed they were do not have any special accommodation available even though I was willing to pay extra for. The onsen was only so-so.
Victor Han Yong
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

.
Lily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again!
Read More
Heather
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Loved our stay in the presidential suite! The private onsen on the rooftop balcony was incredible. Room was very spacious and comfortable. Price was great for this room! English was a bit tough but front desk was very helpful. Ate the included traditional Japanese dinner and breakfast for only 1 out of our 2 nights there. You’ll need to be adventurous for those meals! There’s also a great ramen and burger walking spot nearby for a less adventurous meal. The public onsen was gorgeous and not crowded mid-afternoon. We both have a couple tattoos and were okay to enter, and could also use a towel to cover if needed. Booked a couples massage and facial, massage was lymphatic drainage and helped reduce swelling for all those Japanese beers and eats when down in Tokyo. Suspension bridge near the hotel was fun to explore and easy access to a waterfall view. Foot bath at the attached restaurant with a beer was great! Our room shower didn’t work during peak onsen hours and was very outdated. Overall would come here if you’re looking for a remote experience in Japan off the beaten path. Get the presidential suite, you won’t regret it!
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Mary
icon-Family
Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice hotel you can tell it was newly renovated for the room and make it more modern. Easy access and nice onsen
Rochelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The most beautiful views from this hotel. A lovely Onsen onsite as well. We loved our time at this hotel as we stayed in a Japanese room. Would highly recommend.
cuong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

nice location
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I liked the authenticity to providing a feel for Japanese style living whilst also keeping it comfortable and clean.
Franchesca
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The place has breathtaking views and the onsens are amazing.
Luca
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Very nice hotel, great location, surrounded by beautiful mountains. Nice private onsen, book able for 45 min, for a reasonable price. Lovely buffet dinner with lots of top quality fish and meat for reasonable price.
Robin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Very friendly and helpful staff who spoke English well! Lots of amenities and loved the private onsens. The building was a little outdated and the air conditioner didnt work well so we couldnt get rid of the slight smell the room had. Overall with their breakfasts and views too, I'd come back.
Nicholas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very helpful staff but property is very dated and air conditioning was very weak. The onsen and bridge are really nice. Food was okay but had lots of variety. The view was fantastic.
Josh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good customer service
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