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JR WEST GROUP VIA INN SHINJUKU

Hotels
8.8
/10
Very Good
872 reviews

What Guests Say About Their Stay

Henry
10.0
/ 10
Very nice, new property. Great bathroom. Decent breakfast. A bit of a walk to train stations, though.
Joseph
10.0
/ 10
Cheapest hotel I’ve stayed at in all my years coming to Tokyo and Shinjuku. Traveled alone this time and decided to see if I couldn’t save a few bucks and so searched for a hotel in Shinjuku with decent reviews that cost less than US$100 (typically spend US$175-250). Super pleased to say that the Via Inn was a very pleasant surprise. If you’re new to Japan then understand that hotels here are quite small and Via is no exception. Aside from a small desk with a chair there was nowhere to sit other than the bed. Fine with me. The bed was very comfortable - firmer than average with a nice comforter. Only one pillow to begin with but I was given another when I asked for one. The ac worked as advertised, as did the separate air filter/humidifier. No closet space at all - just a wall-hung rack with a half dozen hangers. The bathroom was small but clean, and the water pressure and temp were great. No view at all from window, just the outer stairwell of the building next door. Clean hallways/elevators. Very pleasant staff at front desk - two gentlemen who helped me with the self check-in. A bit odd - I’ve not seen self check-in/out before - worked fine. Front desk staff actually had to help find my reservation when the kiosk couldn’t. The neighborhood is neither great nor awful. Ten min walk to Shinjuku Station. The Via Inn Shinjuku was clean, safe, affordable, comfortable. I recommend it and would return if alone. Couples/families might want to book a larger room though.
Leslie
10.0
/ 10
This hotel was perfect for a solo traveler. It was a small room but perfect for one person. The hotel was close to the train roughly 10 minute walk. There’s shopping everywhere in the area and convenient stores. I would highly recommend this hotel for your stay.
In the Area
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5-11-16 Shinjuku, Tokyo, Shinjuku, Kanto, Japan, 160-0022

Main Facilities

Read More
24-Hour Front Desk
Elevator
Staying at JR WEST GROUP VIA INN SHINJUKU is a good choice when you are visiting Shinjuku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around JR WEST GROUP VIA INN SHINJUKU

5-11-16 Shinjuku, Tokyo, Shinjuku, Kanto, Japan, 160-0022
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Discover More About JR WEST GROUP VIA INN SHINJUKU

Location


Staying at JR WEST GROUP VIA INN SHINJUKU is a good choice when you are visiting Shinjuku.

About JR WEST GROUP VIA INN SHINJUKU

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at JR WEST GROUP VIA INN SHINJUKU.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

JR WEST GROUP VIA INN SHINJUKU is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, JR WEST GROUP VIA INN SHINJUKU is the right place to stay.

All facilities in JR WEST GROUP VIA INN SHINJUKU

Others JR WEST GROUP VIA INN SHINJUKU
Others

General

  • Lockers
  • Microwave (shared)
  • Smoking area

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Others
  • Elevator

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in JR WEST GROUP VIA INN SHINJUKU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must be at least 20 years to stay in a smoking room. Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JR WEST GROUP VIA INN SHINJUKU
226
Another facilities in JR WEST GROUP VIA INN SHINJUKU
Lockers, Microwave (shared), Smoking area, Laundry service, Luggage storage

Frequently asked question in JR WEST GROUP VIA INN SHINJUKU

What are available facilities at JR WEST GROUP VIA INN SHINJUKU?
There are top facilites at JR WEST GROUP VIA INN SHINJUKU such as 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JR WEST GROUP VIA INN SHINJUKU?
The standard check-in time at JR WEST GROUP VIA INN SHINJUKU is starting from 15:00 - 02:00 while the latest check-out time is at Before 10:00
Does JR WEST GROUP VIA INN SHINJUKU provide breakfast?
Yes, JR WEST GROUP VIA INN SHINJUKU provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JR WEST GROUP VIA INN SHINJUKU
JR WEST GROUP VIA INN SHINJUKU has a 3.0-star rating.
How many rooms are available at JR WEST GROUP VIA INN SHINJUKU
JR WEST GROUP VIA INN SHINJUKU has 226.
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More Reviews from Other Guests in JR WEST GROUP VIA INN SHINJUKU

8.8
Very Good
From 860 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JR WEST GROUP VIA INN SHINJUKU

Number of reviews per page
20
40
Top reviews
Henry
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice, new property. Great bathroom. Decent breakfast. A bit of a walk to train stations, though.
Ethan
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient location, friendly staff. Rooms were a bit tight and not really as displayed in pictures but overall comfortable stay for just sleeping in.
Ramon
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

t’s not right that when you arrive just 30 minutes before check-in, they want to charge ¥1000, especially when the room is already ready.
Luke
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms but a little tight compared to US standards. I suppose that's too be expected. Close to subway entrance and shops. Overall, good place to stay with friendly staff. Able to store luggage before check in and after check out if needed.
Jonathan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and
Tienwen
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great service and friendly staff. The room is clean but small, and no water dispenser in the building. There are multiple laundary machines combining wash and dry, which are easy to use, though the process takes 2 hours.
Jessica
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, service and staff!
seung han
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Checkin was a hassle but otherwise the stay was excellent.
Jacob
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great
Joseph
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cheapest hotel I’ve stayed at in all my years coming to Tokyo and Shinjuku. Traveled alone this time and decided to see if I couldn’t save a few bucks and so searched for a hotel in Shinjuku with decent reviews that cost less than US$100 (typically spend US$175-250). Super pleased to say that the Via Inn was a very pleasant surprise. If you’re new to Japan then understand that hotels here are quite small and Via is no exception. Aside from a small desk with a chair there was nowhere to sit other than the bed. Fine with me. The bed was very comfortable - firmer than average with a nice comforter. Only one pillow to begin with but I was given another when I asked for one. The ac worked as advertised, as did the separate air filter/humidifier. No closet space at all - just a wall-hung rack with a half dozen hangers. The bathroom was small but clean, and the water pressure and temp were great. No view at all from window, just the outer stairwell of the building next door. Clean hallways/elevators. Very pleasant staff at front desk - two gentlemen who helped me with the self check-in. A bit odd - I’ve not seen self check-in/out before - worked fine. Front desk staff actually had to help find my reservation when the kiosk couldn’t. The neighborhood is neither great nor awful. Ten min walk to Shinjuku Station. The Via Inn Shinjuku was clean, safe, affordable, comfortable. I recommend it and would return if alone. Couples/families might want to book a larger room though.
Read More
Sang
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tons of places to eat. Very lively at night.
Leslie
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel was perfect for a solo traveler. It was a small room but perfect for one person. The hotel was close to the train roughly 10 minute walk. There’s shopping everywhere in the area and convenient stores. I would highly recommend this hotel for your stay.
Yan Kit
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Na
Ong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A nice area to stay for food. Everything we need for a good rest before heading off to other destination.
Francis
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I like the service and cleanliness. The cleaners and staffs are always very friendly and accommodating.
Paige
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect. Wouldn’t change a thing. No idea how this hotel has any bad reviews. Spotless clean, so so so friendly staff. Great location. Obviously the rooms are small, it’s central Tokyo. But the room design is perfect for the space it’s in. We had 2 large suitcases laid out at all times.
Alexander
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We really enjoyed out at Via Inn Shinjuku. The room was small, but the staff were very friendly. And the location was great.
Zsan Aubrey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff
Jennie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful. Room was clean and amenities were available in the lobby. Location is great- close to shopping and the train station. I would definitely stay here again
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The people who worked at the hotel was always smiling and helpful. They would open the elevator and always say good morning or good evening.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 JR WEST GROUP VIA INN SHINJUKU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 860 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JR WEST GROUP VIA INN SHINJUKU

Number of reviews per page
20
40
Top reviews
Henry
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice, new property. Great bathroom. Decent breakfast. A bit of a walk to train stations, though.
Ethan
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient location, friendly staff. Rooms were a bit tight and not really as displayed in pictures but overall comfortable stay for just sleeping in.
Ramon
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

t’s not right that when you arrive just 30 minutes before check-in, they want to charge ¥1000, especially when the room is already ready.
Luke
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms but a little tight compared to US standards. I suppose that's too be expected. Close to subway entrance and shops. Overall, good place to stay with friendly staff. Able to store luggage before check in and after check out if needed.
Jonathan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and
Tienwen
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great service and friendly staff. The room is clean but small, and no water dispenser in the building. There are multiple laundary machines combining wash and dry, which are easy to use, though the process takes 2 hours.
Jessica
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, service and staff!
seung han
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Checkin was a hassle but otherwise the stay was excellent.
Jacob
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great
Joseph
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cheapest hotel I’ve stayed at in all my years coming to Tokyo and Shinjuku. Traveled alone this time and decided to see if I couldn’t save a few bucks and so searched for a hotel in Shinjuku with decent reviews that cost less than US$100 (typically spend US$175-250). Super pleased to say that the Via Inn was a very pleasant surprise. If you’re new to Japan then understand that hotels here are quite small and Via is no exception. Aside from a small desk with a chair there was nowhere to sit other than the bed. Fine with me. The bed was very comfortable - firmer than average with a nice comforter. Only one pillow to begin with but I was given another when I asked for one. The ac worked as advertised, as did the separate air filter/humidifier. No closet space at all - just a wall-hung rack with a half dozen hangers. The bathroom was small but clean, and the water pressure and temp were great. No view at all from window, just the outer stairwell of the building next door. Clean hallways/elevators. Very pleasant staff at front desk - two gentlemen who helped me with the self check-in. A bit odd - I’ve not seen self check-in/out before - worked fine. Front desk staff actually had to help find my reservation when the kiosk couldn’t. The neighborhood is neither great nor awful. Ten min walk to Shinjuku Station. The Via Inn Shinjuku was clean, safe, affordable, comfortable. I recommend it and would return if alone. Couples/families might want to book a larger room though.
Read More
Sang
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tons of places to eat. Very lively at night.
Leslie
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel was perfect for a solo traveler. It was a small room but perfect for one person. The hotel was close to the train roughly 10 minute walk. There’s shopping everywhere in the area and convenient stores. I would highly recommend this hotel for your stay.
Yan Kit
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Na
Ong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A nice area to stay for food. Everything we need for a good rest before heading off to other destination.
Francis
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I like the service and cleanliness. The cleaners and staffs are always very friendly and accommodating.
Paige
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect. Wouldn’t change a thing. No idea how this hotel has any bad reviews. Spotless clean, so so so friendly staff. Great location. Obviously the rooms are small, it’s central Tokyo. But the room design is perfect for the space it’s in. We had 2 large suitcases laid out at all times.
Alexander
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We really enjoyed out at Via Inn Shinjuku. The room was small, but the staff were very friendly. And the location was great.
Zsan Aubrey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff
Jennie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful. Room was clean and amenities were available in the lobby. Location is great- close to shopping and the train station. I would definitely stay here again
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The people who worked at the hotel was always smiling and helpful. They would open the elevator and always say good morning or good evening.
Number of reviews per page
20
40