Kashiwa Plaza Hotel

Great

Great place to stay!

The property was always clean & the staff were friendly!

The staff were really nice:) everything was clean, the bed was comfy. I was very happy with my stay there!

So I booked for one day nonsmoking room and then during my stay, I rebooked for two more days but accidentally booked smoking room. When I re-checked in before 10AM on the second day I found out my mistake. I apologized to front desk. Then I made sure that if I canceled on second night I will not be refunded, as it was less than 24hrs. But will be refunded third. At first, I agreed to stay both nights and changed to nonsmoking room next day, but then changed my mind and went down to speak to the lady who spoke english. I told her, sure that’s fine you can keep the second night's money but I will canceling for both days that I booked as I didn’t want smoking room on the second day. The lady decided to charge me $20 extra because I checked out after 10 and stay until 1 PM. She had told me prior to stay in the room to wait for when they tell me which room I will be in. But why will canceling affect them as their check in time is 3 and i already paid for a room, so that room will be empty and free to book by others, yet I still paid, and on top of that she charged me for staying overtime, WHEN I PAID FOR THE ROOM and it was free to book by others because I did not stay. I felt forced and didn't want to cause a scene. Totally unreasonable for that lady to do that to me. Too bad the other staff were nice. Will not be coming back.

The staff has always been great. When my AC started leaking one night, they quickly had me in a new room. The location next to the Kashiwa train station makes it easy to get any place in Tokyo.

great location for Atago training!

Rooms are looking really dated. Carpets haven't been properly cleaned in ages, so you can see dust coming up as you walk (probably not good for your health).

I just needed a place to stay for a few days after moving out of my house, so I didn’t need anything special. Affordable and had a “home” feeling. It was a great place to stay and the staff was very friendly and accommodating even though my Japanese is not great. Every day they provided cleaning or if I didn’t want cleaning, they provided extra amenities (new towels, robe, trash bags, tea, razor, etc). The cleaning ladies were also very nice. I was also able to check back into my room past 2 am on New Year’s Eve which was really helpful for me because I missed my train back to Kashiwa and didn’t arrive to the hotel until 3:30, but I was still able to check in and get into my room. Also very close to the station, so I didn’t need to walk in the cold for very long. The only thing I didn’t like was the early check out on the day I was leaving, but it was also my fault for waking up late. Overall great experience

Service and staff was very helpful. Wi-fi reliability was questionable throughout the day but other than it was a nice place to stay. If I need to stay in the area, I would book them again.

Overall fit basic needs but the rooms are extremely small. Great location right across the street from the train station.

The hotel was very friendly and clean. The housekeeping has been impeccable both times I’ve stayed there. I always stay for at least ten days if not more and have been very pleased.

The hotel is clean, shower is a bit small I guess can't be helped.

Needed a place close to Narita to stay. Check-in receptionist had a bit of trouble trying to find my name. Room had all that was needed and was very clean. Only complaint is that my neighbour room was a group of Chinese girls making all sorts of loud noises and banging on the walls late into the night.

The room was great, Room was cleaned every day between 10am and 2PM, the staff is helpful and friendly, there are vending machines in the laundry room on the same floor, laundry is inexpensive, Wifi, comfortable, and it is conveniently located directly across from the local train station, the only complaint is that there is no thermostat, the heat/cooling is either on or off and you are the thermostat.

Nice Hotel with all facilities close to Kahiwa Satation

Hotel of preference for Hombu Dojo Noda devotees. “A bit more””

Nice location very near to my friends and relatives hous

Old hotel with fairly dirty room (at least mine was on the 10th floor). Mold on the bathroom. AC was terrible weak and the room never got below 78 degrees (F). Rooms are extremely small, but that is expected in Japan. Staff okay. I would definitely not stay here again.

Very nice facility, staff was courteous and bed was bigger than I thought it was going to be.