Kinugawaonsen Hananoyado Matsuya

Ryokans
8.8
/10
Very Good
34 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
名前の通り、お花や、お人形、竹久夢二の絵画が飾られた素敵な宿です。 夕食会場はそれぞれ料亭の個室でいただけ、とてもくつろげました。 温泉も川が見える露天風呂がありとても心地よいです。中庭から鬼怒川の川原に出られ、川の景色も眺められます。
See translation
Verified traveler
10.0
/ 10
The hotel provided excellent service by the staff member. On the checkin day, Watanabe-san sent me email to confirm my arrival time and dinner time. We had to change to later time that they have no problem to accommodate. Watanabe-san also came to the train station to pick us up by car without us asking. It was so thoughtful because it was dark and freaking cold. The food was excellent as well. We were well fed. The open air onsen bath is spacious that you don't feel crowded at all. We enjoy our stay at the hotel
chee
10.0
/ 10
the hotel was amazing especially with their excellence customer service and Kaiseki dinner and breakfast, but without basis Japanese language you will find it difficult to communicate with the staff as they dont speak English at all.
In the Area
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19 Kinugawa Onsen Fujiwara, Tochigi, Nikko-shi, Kanto, Japan, 321-2521

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Kinugawaonsen Hananoyado Matsuya is a good choice when you are visiting Nikko-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kinugawaonsen Hananoyado Matsuya

19 Kinugawa Onsen Fujiwara, Tochigi, Nikko-shi, Kanto, Japan, 321-2521
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Kinugawaonsen Hananoyado Matsuya Rates per Night

Kinugawaonsen Hananoyado Matsuya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Kinugawaonsen Hananoyado Matsuya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Kinugawaonsen Hananoyado Matsuya Location & Address

Kinugawaonsen Hananoyado Matsuya is located at 19 Kinugawa Onsen Fujiwara, 栃木県, 日光市, 関東, 日本, 321-2521. It's situated in the Kinugawa Onsen area of Japan, known for its relaxing hot springs and scenic beauty. The hotel is approximately 2 km from the Kinugawa Onsen city center.

How to go to Kinugawaonsen Hananoyado Matsuya from Airport

Planning your hotel transfer from the airport to hotel can be a breeze with several convenient options. Whether you're looking for speed or affordability, here's a breakdown to help you choose the best way to get to Kinugawaonsen Hananoyado Matsuya.

  • Taxi (Most Direct):

    A taxi from Narita (NRT) or Haneda (HND) Airport will take you directly to the hotel. This is the fastest option, but also the most expensive.
  • Train (Most Scenic):

    Take the Narita Express or Limousine Bus to Tokyo Station, then transfer to the JR Tohoku Shinkansen to Utsunomiya Station. From Utsunomiya, take the JR Nikko Line to Kinugawa-Onsen Station. The hotel is a short taxi ride from the station.
  • Airport Limousine Bus & Train (Combination):

    Take the Airport Limousine Bus to a major train station like Shinjuku or Tokyo, then transfer to a train to Kinugawa-Onsen Station as described above.
  • Ride Hailing (Convenient):

    Ride Hailing services are available, but may be more expensive than taxis, especially during peak hours.

Tips:

For the most convenient route, consider taking the train to Kinugawa-Onsen Station and then a short taxi ride to the hotel. This offers a balance of cost-effectiveness and comfort, allowing you to enjoy the scenery along the way.

Kinugawaonsen Hananoyado Matsuya Reviews & Summary

Looking for all about hotel Kinugawaonsen Hananoyado Matsuya? This traditional Japanese Ryokan is known for its exceptional service, stunning views, and relaxing onsen experiences. Hotel reviews consistently praise the attentive staff and the serene atmosphere.

Guests love the hotel's traditional Japanese architecture, the delicious and authentic cuisine, and the rejuvenating hot spring baths. A standout feature is the open-air onsen with views of the Kinugawa River. One recent review raved, "The perfect place to unwind and experience Japanese hospitality at its finest. The onsen was incredible, and the food was exquisite!"

Kinugawaonsen Hananoyado Matsuya Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Kinugawaonsen Hananoyado Matsuya offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Standard Japanese Room:

    Features traditional tatami mats, futon beds, and views of the surrounding mountains. Non-smoking rooms are available.
  • Deluxe Room with River View:

    Offers stunning views of the Kinugawa River, with a choice of Western-style beds or traditional futons. Includes a private bathtub.
  • Suite with Private Onsen:

    The ultimate in luxury, these suites feature a private open-air onsen on the balcony, offering complete relaxation and privacy.
  • Family Room:

    Spacious rooms designed for families, with multiple beds and a separate seating area.
  • Accessible Room:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and accessible bathrooms.

Please note that Kinugawaonsen Hananoyado Matsuya is not a pet-friendly hotel.

Hotel Facilities in Kinugawaonsen Hananoyado Matsuya

Kinugawaonsen Hananoyado Matsuya boasts a range of hotel facilities designed to enhance your stay. From relaxing onsen to family-friendly amenities, there's something for everyone. Here's a look at some of the hotel amenities available:

  • Indoor and Outdoor Onsen:

    Enjoy traditional Japanese hot spring baths, known for their therapeutic properties. Open 24 hours.
  • Restaurant:

    Serves authentic Japanese cuisine, including seasonal dishes and local specialties.
  • Lounge:

    A relaxing space to unwind with a drink or a book.
  • Gift Shop:

    Browse a selection of local crafts and souvenirs.
  • Kids' Play Area:

    A dedicated space for children to play and have fun.
  • Karaoke Room:

    Enjoy a night of singing with friends and family. Fees apply.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Kinugawaonsen Hananoyado Matsuya

Indulge in a culinary journey at Kinugawaonsen Hananoyado Matsuya's hotel restaurant. Offering a delightful array of Japanese cuisine, the hotel buffet and dining options are sure to satisfy your taste buds. Here's what you can expect:

  • Restaurant Hananoya:

    The hotel's main restaurant, serving breakfast, lunch, and dinner. Specializes in Kaiseki cuisine, a traditional multi-course Japanese meal.
  • Buffet Breakfast:

    Enjoy a wide selection of Japanese and Western dishes, including fresh seafood, local produce, and freshly baked bread. Approximately SGD 40 per person.
  • Dinner Kaiseki:

    A meticulously prepared multi-course meal featuring seasonal ingredients and artistic presentation. Prices range from SGD 80 to SGD 150 per person.
  • Specialty Dishes:

    Be sure to try the local Tochigi beef and the fresh river fish.

Kinugawaonsen Hananoyado Matsuya Airport pickups and How to Book

Looking for hotels with airport shuttle services? Kinugawaonsen Hananoyado Matsuya does not directly offer airport pick-up services. However, the hotel staff can assist in arranging a private taxi or shuttle service from Narita (NRT) or Haneda (HND) Airport.

To book a hotel to airport transfer, it is recommended to contact the hotel at least 48 hours in advance to make arrangements. You can find their contact information on Traveloka.

Nearby MRT Station & Bus Stops

Navigating Tokyo's public transport is easy, and knowing the nearby MRT station and bus stops nearby can make your stay at Kinugawaonsen Hananoyado Matsuya even more convenient. Here's a quick guide:

  • Kinugawa-Onsen Station:

    The nearest train station, approximately 2 km from the hotel. This station is served by the JR Nikko Line.
  • Kinugawa Park Bus Stop:

    Located near Kinugawa Park, about a 10-minute walk from the hotel. Several local bus routes stop here.

To use public transport, you can purchase a Suica or Pasmo card, which can be used on most trains and buses in the Tokyo area. These cards can be purchased at vending machines in most train stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby? Tokyo offers a wealth of attractions for families and kids. Here are some nearby sightseeing places to consider during your stay:

  • Edo Wonderland Nikko Edomura (10 km from hotel):

    A historical theme park recreating life in the Edo period. Entry fee: Approximately SGD 50 per adult.
  • Tobu World Square (3 km from hotel):

    Features miniature replicas of famous landmarks from around the world. Entry fee: Approximately SGD 30 per adult.
  • Nikko National Park (Various locations):

    Explore stunning natural landscapes, including waterfalls, lakes, and hiking trails. Entry to the park is generally free, but some attractions within the park may have fees.
  • Nikko Tosho-gu Shrine (25 km from hotel):

    A UNESCO World Heritage Site, this elaborate shrine complex is a must-see. Entry fee: Approximately SGD 20 per adult.
  • Kegon Falls (35 km from hotel):

    One of Japan's most famous waterfalls, offering breathtaking views. Entry fee: Approximately SGD 5.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Kinugawaonsen Hananoyado Matsuya (Tokyo)

Exploring the nearby dining scene is a must when visiting Kinugawaonsen Hananoyado Matsuya. From cozy cafes to local restaurants, there are plenty of food eatiries near me to satisfy your cravings. Here are some nearby dining options to consider:

Cafes/Restaurants:

  • Cafe Salon de The Oka:

    A charming cafe serving coffee, tea, and light meals.
  • Trattoria Vacanza:

    Offers Italian cuisine with a focus on fresh, local ingredients.
  • Kinugawa Kanaya Hotel History Museum Restaurant:

    Enjoy a meal in a historic setting with views of the Kinugawa River.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    A popular Japanese street food, often found at local festivals and markets.
  • Takoyaki (octopus balls):

    A savory snack made from wheat flour batter, filled with octopus, tempura scraps, and pickled ginger.
  • Ramen (noodle soup):

    A classic Japanese dish with various regional variations.
  • Okonomiyaki (savory pancake):

    A customizable pancake made with flour, eggs, and shredded cabbage, with various toppings.
  • Dango (sweet rice dumplings):

    A sweet treat made from rice flour, often served on a skewer with a sweet soy sauce glaze.

Shopping places near Kinugawaonsen Hananoyado Matsuya (Tokyo)

While Kinugawa Onsen is primarily known for its hot springs and natural beauty, there are still some nearby shopping options to explore. If you're looking for dept stores near me or a mall near hotel, here are a few places to consider:

  • Tobu Department Store (Utsunomiya):

    Located in nearby Utsunomiya, this department store offers a wide range of fashion, cosmetics, and household goods.
  • Bell Mall (Utsunomiya):

    A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • Local Souvenir Shops (Kinugawa Onsen):

    Browse a selection of local crafts, snacks, and souvenirs in the shops around Kinugawa Onsen.

Other Places to Stay Near Kinugawaonsen Hananoyado Matsuya

If you're looking for alternative accommodations near Kinugawaonsen Hananoyado Matsuya, there are several affordable hotels nearby, ranging from luxury options to budget-friendly choices. Here are some other places to stay nearby:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Tokyo:

    Offers stunning city views, luxurious amenities, and world-class service.
  • Mandarin Oriental, Tokyo:

    Known for its exceptional dining options, elegant rooms, and panoramic views.
  • Aman Tokyo:

    A serene and minimalist hotel with a focus on Japanese design and hospitality.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Park Hyatt Tokyo:

    Famous for its appearance in the movie "Lost in Translation," offering breathtaking views and stylish accommodations.
  • Keio Plaza Hotel Tokyo:

    A landmark hotel with a variety of restaurants, bars, and shops.
  • Imperial Hotel:

    A historic hotel with a reputation for impeccable service and elegant surroundings.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Hotel Gracery Shinjuku:

    Known for its Godzilla head statue, offering comfortable rooms and a convenient location.
  • Shinjuku Granbell Hotel:

    A stylish hotel with a rooftop bar and modern amenities.
  • Citadines Shinjuku Tokyo:

    Offers serviced apartments with kitchenettes, ideal for longer stays.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Kinugawa Onsen and securing your hotel availability is now easier than ever. With its stunning natural beauty and relaxing hot springs, Kinugawaonsen Hananoyado Matsuya offers an unforgettable experience. Make your hotel reservations today and prepare for a rejuvenating getaway.

Don't miss out on the opportunity to experience the best of Japanese hospitality. Book your room booking through Traveloka and enjoy exclusive deals and promotions. Start planning your dream vacation now! book cheap hotels in Japan and find cheap hotels nearby.

All facilities in Kinugawaonsen Hananoyado Matsuya

Others Kinugawaonsen Hananoyado Matsuya
Others

Things to Do

  • Karaoke
  • Library
  • Hot tub
  • Garden

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Tours

General

  • Smoking area
  • Parking

Public Facilities

  • Others
  • Safety deposit box

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Kinugawaonsen Hananoyado Matsuya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 19:00 - to 10:00
Available rooms at Kinugawaonsen Hananoyado Matsuya
65
Number of floors in Kinugawaonsen Hananoyado Matsuya
1
Another facilities in Kinugawaonsen Hananoyado Matsuya
Karaoke, Library, Hot tub, Garden, Luggage storage

Frequently asked question in Kinugawaonsen Hananoyado Matsuya

Is Kinugawaonsen Hananoyado Matsuya parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is free for guests at Kinugawaonsen Hananoyado Matsuya. However, we do not offer a valet parking service. Please be aware of parking availability and inform us in advance if you have any specific parking requirements.
Does Kinugawaonsen Hananoyado Matsuya offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including the specific policies of Kinugawaonsen Hananoyado Matsuya. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Kinugawaonsen Hananoyado Matsuya offer free hotel Wi-Fi for guests during their stay?
I'm afraid I don't have access to real-time information, including details on specific hotel amenities like hotel wifi. To find out if Kinugawaonsen Hananoyado Matsuya offers free Wi-Fi, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Where is the nearest MRT station or bus stops nearby Kinugawaonsen Hananoyado Matsuya? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Kinugawaonsen Hananoyado Matsuya; there isn't an MRT station nearby. For visitor attractions, consider exploring the scenic Kinugawa River and its surrounding hot springs, or visiting the nearby Nikko Toshogu Shrine, a UNESCO World Heritage site. These things to do nearby offer a mix of natural beauty and cultural significance.
Is Kinugawaonsen Hananoyado Matsuya a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Kinugawaonsen Hananoyado Matsuya is a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
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More Reviews from Other Guests in Kinugawaonsen Hananoyado Matsuya

8.8
Very Good
From 34 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews Kinugawaonsen Hananoyado Matsuya

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

The dinner they serve was really great, one of the best among all my onsen pass experience. But the condition of the hotel is really old. Non of the staff can speak simple English , too hard to communicate.
B
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Over pricing. No bathroom, no dining room, no breakfast available. even when we make the reservation, they said breakfast is included in this price. Hotel staff asked me to contract expedia directly. I read the review from previous customer, they experienced the same situation as me. So, if the hotel did know there is the wrong information provided to customer why they don’t revise it. Why just keep the wrong information on the website and surprised customer when they arrive.
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Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Nice hotel, a little dated but well looked after, friendly staff but little to no English however they made every effort to service us. Close to JR station, can walk but no shops or restaurants in that area, need to go back one station. Check the inclusion on Expedia, I booked a rate with breakfast but on check-in they advised breakfast was not included so had to pay an extra 2800 yen p/p. The onsen is excellent especially the outdoor bath.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

The hotel provided excellent service by the staff member. On the checkin day, Watanabe-san sent me email to confirm my arrival time and dinner time. We had to change to later time that they have no problem to accommodate. Watanabe-san also came to the train station to pick us up by car without us asking. It was so thoughtful because it was dark and freaking cold. The food was excellent as well. We were well fed. The open air onsen bath is spacious that you don't feel crowded at all. We enjoy our stay at the hotel
Read More
chee
10.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

the hotel was amazing especially with their excellence customer service and Kaiseki dinner and breakfast, but without basis Japanese language you will find it difficult to communicate with the staff as they dont speak English at all.
Laurent
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très beau onsen
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

部屋は、景色がいいものの、今時、喫煙の部屋しかないといわれ、匂いが気になるときは、部屋にある消臭スプレーを使ってくださいと言われました。また、支払いは現金のみ。食事もいまひとつで、一番美味しいと思ったのは、お新香でした。
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

名前の通り、お花や、お人形、竹久夢二の絵画が飾られた素敵な宿です。 夕食会場はそれぞれ料亭の個室でいただけ、とてもくつろげました。 温泉も川が見える露天風呂がありとても心地よいです。中庭から鬼怒川の川原に出られ、川の景色も眺められます。
Shiori
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 296 week(s) ago

Hotels.com verified review

夫婦と5歳・2歳の子供たちと滞在しました。 館内には野花が飾られ、しつらえにセンスの良さを感じました。室内の下駄に名前を書けたり、内湯の化粧室には仕切りがあってプライバシーが守られていたり、子供用の桶やチェアがあったり、オムツ用のビニル袋を頂いたりと、あちこちに宿泊者に対する細やかな心遣いを感じる宿でした。 お料理も地産地消で季節を感じるメニューでした。お酒も地元のものを多くそろえてありました。 部屋からは絶景の渓流が見え、庭からは川辺に降りれます。子供達には自然のジャングルジムで非常に楽しかったようです。 女将が出迎え時にも夕食時にも出発時にも話しかけて下さったのですが、とても優しく親切なお人柄で、子供たちもすっかり懐きました。 鬼怒川温泉を代表する宿として、いつまでも残ってほしい宿だと思いました。とてもお勧めします。
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

食事がとても美味しくて、器もこだわって素敵でした。 女将さんもとても素敵な方で、細部にこだわっている感じで、女将さんが素敵なので、従業員の皆さんもとても纏まっていらっしゃる感じでした。 温泉もとても気持ち良かったです。 また、行きたいと思ってます。
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

This hotel is a kitty-corner to the Kinugawa Park station. That’s easy to find it enough. There is spacious and fantastic decoration in the lobby. My family was glad to be in this excellent hot spring hotel when we check-in. Many quality Japanese puppets display in the show window and other places. The corridor and everywhere have a lot of collections. We took some pictures and admired interior furnishings. All hotel building is secluded in the valley of Kinugawa. Open the big window can see a natural valley scenery view from the room. We four people stayed in a Japanese style bedroom were crowded. But all the things were nice except the river was loud. The best choice is both breakfast and dinner enjoy at the hotel. Japanese food is always delicious and rich because all the shops on the street will close before at 5 pm even earlier. Hananoyado Matsuya is not a large hot spring hotel but it’s an excellent and comfortable hotel. If you need peace and privacy to stay a few days, this hotel would be suitable for you.
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Chi-yu
10.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

飯店舒適,風景很好,老闆娘親切. 很推薦
Verified traveler
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

落ち着いた雰囲気で思った以上にくつろげました。渓流が見える角部屋だったので、眺めの良さも素晴らしく、鬼怒川は初めてだったのですが堪能しました。ただ、鬼怒川温泉駅から徒歩でブラブラと散策しながら向かったのですが、廃墟となっているホテルが多く、周りもそんな感じなのであまり良い気分とはいえず…。この旅館に限ったことではなく鬼怒川全体の問題なのでしょうね。いわゆる昔ながらの旅館に宿泊したい方にお勧め。
Ji A
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

창밖으로 키누가와가 보이는 방과 손님 한명씩 일일이 말걸며 인사하는 기모노입은 여주인이 굉장히 인상적이었습니다-^^ 마지막 가는 길에 사탕을 주며 호텔 입구까지 나와 손흔들던 모습이 그립네여
Verified traveler
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

鬼怒川公園駅からすぐ。周りに何もないが、鬼怒川沿いの景色は楽しめる。特に露天風呂は気分爽快。食事もマズマズながら、配膳は要改善。タイミングがしばしば悪いし、順番がバラバラ、よって配膳忘れも発生。我々家族の場合、①鍋の具材が一部入っていない、②娘の茶碗蒸しがこない、③(朝、他のテーブルには置かれていた)お粥がない、等のミスがあった。各々、必ずしも食べたいものでないケースもあるが、流石に配膳ミスは修正すべき。配膳室から聞こえた「あれ~、お漬物が10個余っている」には苦笑。
Emily
8.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

The location is quite convenient. The room is big and the food is awesome. Also, they reply for my enquiry via e-mail quickly which helps a lot! It may be not conenient for foreigners who do not have basic knowledge on japanese speaking or readinh , but worth a try!
Verified traveler
8.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

可享受傳統日本溫泉旅館的服務,吃的很豐盛,泡湯舒服,旅館人員都很有禮貌,所處地點也十分安靜,可好好放鬆。
Verified traveler
8.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

員工有禮好客,私穩度高,用餐獨立房間,有露天温泉有室內温,乾淨,日式旅館,房間大,食材新鮮,環境寧靜舒適,一邊浸温泉可以欣賞紅葉,下次還會再次入住
Erendira
6.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

La comida perfecta el cuarto grande y el personal súper amables podría estar más limpio para que estuviera perfecto
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Others 4 Kinugawaonsen Hananoyado Matsuya

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8.8
Very Good
From 34 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews Kinugawaonsen Hananoyado Matsuya

Number of reviews per page
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40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

The dinner they serve was really great, one of the best among all my onsen pass experience. But the condition of the hotel is really old. Non of the staff can speak simple English , too hard to communicate.
B
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Over pricing. No bathroom, no dining room, no breakfast available. even when we make the reservation, they said breakfast is included in this price. Hotel staff asked me to contract expedia directly. I read the review from previous customer, they experienced the same situation as me. So, if the hotel did know there is the wrong information provided to customer why they don’t revise it. Why just keep the wrong information on the website and surprised customer when they arrive.
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Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Nice hotel, a little dated but well looked after, friendly staff but little to no English however they made every effort to service us. Close to JR station, can walk but no shops or restaurants in that area, need to go back one station. Check the inclusion on Expedia, I booked a rate with breakfast but on check-in they advised breakfast was not included so had to pay an extra 2800 yen p/p. The onsen is excellent especially the outdoor bath.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

The hotel provided excellent service by the staff member. On the checkin day, Watanabe-san sent me email to confirm my arrival time and dinner time. We had to change to later time that they have no problem to accommodate. Watanabe-san also came to the train station to pick us up by car without us asking. It was so thoughtful because it was dark and freaking cold. The food was excellent as well. We were well fed. The open air onsen bath is spacious that you don't feel crowded at all. We enjoy our stay at the hotel
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chee
10.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

the hotel was amazing especially with their excellence customer service and Kaiseki dinner and breakfast, but without basis Japanese language you will find it difficult to communicate with the staff as they dont speak English at all.
Laurent
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très beau onsen
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

部屋は、景色がいいものの、今時、喫煙の部屋しかないといわれ、匂いが気になるときは、部屋にある消臭スプレーを使ってくださいと言われました。また、支払いは現金のみ。食事もいまひとつで、一番美味しいと思ったのは、お新香でした。
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

名前の通り、お花や、お人形、竹久夢二の絵画が飾られた素敵な宿です。 夕食会場はそれぞれ料亭の個室でいただけ、とてもくつろげました。 温泉も川が見える露天風呂がありとても心地よいです。中庭から鬼怒川の川原に出られ、川の景色も眺められます。
Shiori
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 296 week(s) ago

Hotels.com verified review

夫婦と5歳・2歳の子供たちと滞在しました。 館内には野花が飾られ、しつらえにセンスの良さを感じました。室内の下駄に名前を書けたり、内湯の化粧室には仕切りがあってプライバシーが守られていたり、子供用の桶やチェアがあったり、オムツ用のビニル袋を頂いたりと、あちこちに宿泊者に対する細やかな心遣いを感じる宿でした。 お料理も地産地消で季節を感じるメニューでした。お酒も地元のものを多くそろえてありました。 部屋からは絶景の渓流が見え、庭からは川辺に降りれます。子供達には自然のジャングルジムで非常に楽しかったようです。 女将が出迎え時にも夕食時にも出発時にも話しかけて下さったのですが、とても優しく親切なお人柄で、子供たちもすっかり懐きました。 鬼怒川温泉を代表する宿として、いつまでも残ってほしい宿だと思いました。とてもお勧めします。
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

食事がとても美味しくて、器もこだわって素敵でした。 女将さんもとても素敵な方で、細部にこだわっている感じで、女将さんが素敵なので、従業員の皆さんもとても纏まっていらっしゃる感じでした。 温泉もとても気持ち良かったです。 また、行きたいと思ってます。
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

This hotel is a kitty-corner to the Kinugawa Park station. That’s easy to find it enough. There is spacious and fantastic decoration in the lobby. My family was glad to be in this excellent hot spring hotel when we check-in. Many quality Japanese puppets display in the show window and other places. The corridor and everywhere have a lot of collections. We took some pictures and admired interior furnishings. All hotel building is secluded in the valley of Kinugawa. Open the big window can see a natural valley scenery view from the room. We four people stayed in a Japanese style bedroom were crowded. But all the things were nice except the river was loud. The best choice is both breakfast and dinner enjoy at the hotel. Japanese food is always delicious and rich because all the shops on the street will close before at 5 pm even earlier. Hananoyado Matsuya is not a large hot spring hotel but it’s an excellent and comfortable hotel. If you need peace and privacy to stay a few days, this hotel would be suitable for you.
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Chi-yu
10.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

飯店舒適,風景很好,老闆娘親切. 很推薦
Verified traveler
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

落ち着いた雰囲気で思った以上にくつろげました。渓流が見える角部屋だったので、眺めの良さも素晴らしく、鬼怒川は初めてだったのですが堪能しました。ただ、鬼怒川温泉駅から徒歩でブラブラと散策しながら向かったのですが、廃墟となっているホテルが多く、周りもそんな感じなのであまり良い気分とはいえず…。この旅館に限ったことではなく鬼怒川全体の問題なのでしょうね。いわゆる昔ながらの旅館に宿泊したい方にお勧め。
Ji A
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

창밖으로 키누가와가 보이는 방과 손님 한명씩 일일이 말걸며 인사하는 기모노입은 여주인이 굉장히 인상적이었습니다-^^ 마지막 가는 길에 사탕을 주며 호텔 입구까지 나와 손흔들던 모습이 그립네여
Verified traveler
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

鬼怒川公園駅からすぐ。周りに何もないが、鬼怒川沿いの景色は楽しめる。特に露天風呂は気分爽快。食事もマズマズながら、配膳は要改善。タイミングがしばしば悪いし、順番がバラバラ、よって配膳忘れも発生。我々家族の場合、①鍋の具材が一部入っていない、②娘の茶碗蒸しがこない、③(朝、他のテーブルには置かれていた)お粥がない、等のミスがあった。各々、必ずしも食べたいものでないケースもあるが、流石に配膳ミスは修正すべき。配膳室から聞こえた「あれ~、お漬物が10個余っている」には苦笑。
Emily
8.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

The location is quite convenient. The room is big and the food is awesome. Also, they reply for my enquiry via e-mail quickly which helps a lot! It may be not conenient for foreigners who do not have basic knowledge on japanese speaking or readinh , but worth a try!
Verified traveler
8.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

可享受傳統日本溫泉旅館的服務,吃的很豐盛,泡湯舒服,旅館人員都很有禮貌,所處地點也十分安靜,可好好放鬆。
Verified traveler
8.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

員工有禮好客,私穩度高,用餐獨立房間,有露天温泉有室內温,乾淨,日式旅館,房間大,食材新鮮,環境寧靜舒適,一邊浸温泉可以欣賞紅葉,下次還會再次入住
Erendira
6.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

La comida perfecta el cuarto grande y el personal súper amables podría estar más limpio para que estuviera perfecto
You’ve read all the top reviews.
Number of reviews per page
20
40