Kumamoto Hotel Castle

Hotels
8.8
/10
Very Good
877 reviews

What Guests Say About Their Stay

Huy

10.0
/ 10
Breakfast menu fresh and delicious. Service was excellent. Rooms do need a small refresh in carpet and bed

Amanda

10.0
/ 10
We absolutely loved our stay at the Kumamoto Hotel Castle. The location was very convenient to all the local buses, lots of shopping and dining options, and many activities. Our room was very nice. We reserved the deluxe room, city view. It was extremely spacious, modern, and very comfortable. We highly recommend this hotel and will stay again next time we visit.

Rebecca

10.0
/ 10
Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though.
In the Area
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4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto-shi, Kyushu, Japan, 860-8565

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Kumamoto Hotel Castle is a good choice when you are visiting Kumamoto-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kumamoto Hotel Castle

4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto-shi, Kyushu, Japan, 860-8565
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Discover More About Kumamoto Hotel Castle

Location


Staying at Kumamoto Hotel Castle is a good choice when you are visiting Kumamoto-shi.

About Kumamoto Hotel Castle

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kumamoto Hotel Castle exclusively for you.

Kumamoto Hotel Castle is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Kumamoto Hotel Castle.

All facilities in Kumamoto Hotel Castle

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Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Wedding service
  • Concierge

General

  • Banquet
  • Ballroom
  • Parking
  • Smoking area
  • Parking (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

Business Facilities

  • Meeting facilities
  • Conference center

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Kumamoto Hotel Castle

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 4000 for adults and JPY 2500 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kumamoto Hotel Castle
150
Number of floors in Kumamoto Hotel Castle
5
Another facilities in Kumamoto Hotel Castle
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Kumamoto Hotel Castle

What are available facilities at Kumamoto Hotel Castle?
There are top facilites at Kumamoto Hotel Castle such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kumamoto Hotel Castle?
The standard check-in time at Kumamoto Hotel Castle is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Kumamoto Hotel Castle provide breakfast?
Yes, Kumamoto Hotel Castle provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kumamoto Hotel Castle
Kumamoto Hotel Castle has a 4.0-star rating.
How many floors does Kumamoto Hotel Castle have?
Kumamoto Hotel Castle has 5.
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More Reviews from Other Guests in Kumamoto Hotel Castle

Overall Ratings & Reviews Kumamoto Hotel Castle

Traveloka (1)
Other sources (876)
8.8
Very Good
From 876 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Kumamoto Hotel Castle

Number of reviews per page
20
40
Top reviews
Theresa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Old hotel with spacious renovated room. conveniently located near castle and shopping. Free parking onsite was a major plus. Downside was the use of a room key with a huge key fob, most inconvenient to carry around. Service was impersonal but professional.
Huy
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast menu fresh and delicious. Service was excellent. Rooms do need a small refresh in carpet and bed
Siang Hwa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking was right in front of the hotel although the number of lots are limited. Room is spacious. A shopping street is just a short walk away with retail outlets and eateries. Kumamoto castle is only a few minutes walk away.
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We absolutely loved our stay at the Kumamoto Hotel Castle. The location was very convenient to all the local buses, lots of shopping and dining options, and many activities. Our room was very nice. We reserved the deluxe room, city view. It was extremely spacious, modern, and very comfortable. We highly recommend this hotel and will stay again next time we visit.
Read More
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though.
Keith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room. Good customer service.
Melveena
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great
Joel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.
Jui-Yi
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The hotel room we stayed in is very nice and modern. Hotel location is excellent with free onsite parking. Really recommend this hotel!!
Penelope
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Wonderful hotel with views of Kumamoto Castle. However, the window in our room didn’t provide as good a view of the castle as we had expected. Hotel is lovely and the staff is wonderful.
Chu
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We stayed for 2 nights in Kumamoto. The hotel is located conveniently within a short distance to the castle and near to shops and eateries. Parking is available on site and you have to leave your car keys with the hotel and exchange with a parking slip whenever you need to retrieve the car. It seems more of a businesss hotel and there was also a wedding reception on one of the days we were there. We had a great experience in Kumamoto and honestly there was nothing we could fault with the hotel.
Read More
Ako
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past.
Read More
Barbara
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.
Darian
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Eric
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
Wong Ching
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice hotel, closed to the Kumamoto castle. Super nice staffs! Room design is transition but overall is nice and clean.
Ako
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Rolf
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very nice Hotel and friendly staff
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
Read More
Francisco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.
Read More
Number of reviews per page
20
40

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Others 4 Kumamoto Hotel Castle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Kumamoto Hotel Castle

Traveloka (1)
Other sources (876)
8.8
Very Good
From 876 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kumamoto Hotel Castle

Number of reviews per page
20
40
Top reviews
Theresa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Old hotel with spacious renovated room. conveniently located near castle and shopping. Free parking onsite was a major plus. Downside was the use of a room key with a huge key fob, most inconvenient to carry around. Service was impersonal but professional.
Huy
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast menu fresh and delicious. Service was excellent. Rooms do need a small refresh in carpet and bed
Siang Hwa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking was right in front of the hotel although the number of lots are limited. Room is spacious. A shopping street is just a short walk away with retail outlets and eateries. Kumamoto castle is only a few minutes walk away.
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We absolutely loved our stay at the Kumamoto Hotel Castle. The location was very convenient to all the local buses, lots of shopping and dining options, and many activities. Our room was very nice. We reserved the deluxe room, city view. It was extremely spacious, modern, and very comfortable. We highly recommend this hotel and will stay again next time we visit.
Read More
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though.
Keith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room. Good customer service.
Melveena
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great
Joel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.
Jui-Yi
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The hotel room we stayed in is very nice and modern. Hotel location is excellent with free onsite parking. Really recommend this hotel!!
Penelope
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Wonderful hotel with views of Kumamoto Castle. However, the window in our room didn’t provide as good a view of the castle as we had expected. Hotel is lovely and the staff is wonderful.
Chu
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We stayed for 2 nights in Kumamoto. The hotel is located conveniently within a short distance to the castle and near to shops and eateries. Parking is available on site and you have to leave your car keys with the hotel and exchange with a parking slip whenever you need to retrieve the car. It seems more of a businesss hotel and there was also a wedding reception on one of the days we were there. We had a great experience in Kumamoto and honestly there was nothing we could fault with the hotel.
Read More
Ako
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past.
Read More
Barbara
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.
Darian
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Eric
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
Wong Ching
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice hotel, closed to the Kumamoto castle. Super nice staffs! Room design is transition but overall is nice and clean.
Ako
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Rolf
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very nice Hotel and friendly staff
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
Read More
Francisco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.
Read More
Number of reviews per page
20
40