Manten no Hoshi

Staff waa courteous even if they could not find my reservation.

Access to private onsen, both indoor and outdoor, was great for the family.

A little hard to find something to eat around this area. Restaurant and stores around have short operation time.

beautiful nature area

Its a very quiet, beautiful spot close to stations to travel to hakone and the baths were lovely! Its nice to walk around the area. The man running the hotel spoke english pretty well, my non japanese speaking friend had no issues at all. The bedding is futons and it was more comfortable then the hotel we previously stayed at and was perfect for our single night stay

It was accessible via train or bus to all sightseeing places.

The location was a bit off the main city and main shops. Either have to take a taxi, train or bus to go around from here. The customer service was not very welcoming or friendly. Also the room was not clean at all. The sink in the room had so many stains and spots on it, plus the sleeping mats provided in the room had many stains on them and they were not cleaned. For a japanese ryokan during covid time where people are taking very high measures this is absolutely unacceptable. We only stayed for a night and was not happy. The only good thing was the outdoor private hot springs which were off the property and had to walk a bit to get to them, but it was nice to have the whole hot spring to your self and plus it was 24 hours.

The hotel was much worse thane expected. There are only shared bathrooms with only one shower for the whole building, no hot water in bathrooms or rooms, and thin walls where you can hear all your neighbors. There's not much around the area either.

We had high hopes for Manten. Unfortunately, these hopes were not warranted. The room we were put in was the only one on property without a sitting area (every room was open during the morning, so you can see what other accommodations looked like). We had to move furniture to put down our futons and then make the beds. Our tables were not moved back during the day, so we would come home to tea on the upturned table (on top of another, for space) next to our unmade futons. I believe there was service for dinner and breakfast, but was never able to confirm or order either, as we didn’t see anyone to ask until our final morning there. The cleaning staff we did run into were very friendly. The onsen on property and off were nice. For the price, however, I would not go back.

The property has 2 indoor onsens and 2 outdoor onsens. The outdoor ones are accessed by walking down the street. The meals are at a set time and very Japanese. The food was very good. The rooms are like what life would have been like in Japan in the past. They do have aircon, fridges and a small TV. Don't be expecting hotel standards. It's more like a step up from camping. We liked it, but would not like to stay more than one night. There is no sign in English out side the property. Using Google translate for the sign out side it is called stairs to the stars?

The facility smelled a bit musty and could stand updating. However, price and location were right, and it was a rare occasion to have meals served to us in our room, as at traditional ryokan. The supper was an exceptional value. Our room was vintage traditional Japanese. Bathrooms were modern and clean although not attached to room. Although there were some miscommunications which caused a rocky check-in, staff provided excellent service during our stay. Futons were indeed thin, but we had enough to use two apiece.

Great Service and Staff is friendly. Property is much older than it appears. Main lobby area and washing facilities smell like mold and are not ventilated. Got sick after visiting.

Shared and private onsen available! It was great to experience a traditional Japanese inn. The room was cozy and the staff were very friendly.

This place was too noisy and there were nowhere to eat or even have a coffee.

The room’s tea pot and cups still had tea in them from a previous guest. The ceiling of the onsen was covered in mould. As other reviews mention, the walls are paper thin. Generally had an unpleasant, restless stay.

This property is run down, mould covers the walls and ceilings of the

The rooms were quite nice, but the nature of the walls (thin paper) were such that the manners of our neighbours had a large impact on our experience. On our first night, a couple talked loudly well past midnight, followed by several minutes of *ahem* passion. Drunk people stumbled up the stairs - very loud when you're lying on a mat of the floor. The staff weren't overly warm or helpful. Their English is limited. According to one site, you can organise food from the kitchen if you order it before 7:00. We tried to organise dinner at 6:00, but were told "it's impossible". The onsen was dirty. Very dirty. There is established mould on the ceiling, the walls and floating in the water. I am not a fussy "clean freak" by any means, but it was unpleasant to be in. These are also the only washing facilities available. And if the doors are locked you have no other options. The location is a bit more remote. There is a bus stop and train station very close, so it is reasonably easy to get around, but if you want more restaurant choices, you might be better off staying in a larger area. Overall, it was nice to experience something a little more removed and traditional, but I wouldn't recommend this Roman. I would do a bit more research and find one that is cleaner with better service.

Authentic Japanese inn. It's nestled in the small town of Ohiradai, away from tourists and crowds. Do your wo

Service and food is good. However the condition of the room need to be upkeep as the smell of the tatami and futon smell really bad. Thank u

We came for vacation. The room had water stains on the walls, the beds and pillows were paper thin. We know futons are generally thin but these beds were terrible. The food looked good but we only ate about half. My husband found a hair in his food which made us lose our appetites. The staff were very friendly but we just did not like the room. We were so glad we had our own ac unit because the entire place was balmy and hot.