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Mitsui Garden Hotel Sapporo West

Hotels
9.0
/10
Exceptional
579 reviews

What Guests Say About Their Stay

philip
10.0
/ 10
We have stayed at this chain in many cities and enjoy the service and their location in close proximity to the train station
Keiko
10.0
/ 10
The property was on great location and very clean and sleek! Would definitely use again!
Nikki
10.0
/ 10
Great hotel! Very clean and very very friendly staff. It was so close to Sapporo station without paying the high price of other hotels. We had a great experience at this hotel.
In the Area
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6-2-4 Kita Gojo Nishi, Chuo, Sapporo, Hokkaido, Japan, 060-0005

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Mitsui Garden Hotel Sapporo West is a hotel is located at Sapporo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mitsui Garden Hotel Sapporo West

6-2-4 Kita Gojo Nishi, Chuo, Sapporo, Hokkaido, Japan, 060-0005
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Mitsui Garden Hotel Sapporo West Rates per Night

Looking for the best Mitsui Garden Hotel Sapporo West hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mitsui Garden Hotel Sapporo West room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mitsui Garden Hotel Sapporo West Location & Address

Mitsui Garden Hotel Sapporo West is located at 6-2-4 Kita Gojo Nishi, Chuo, 札幌市, 北海道, 日本, 060-0005. It's situated in the Sapporo area of Japan, known for its convenient access to local attractions and dining. The hotel is approximately 2 km from the city center.

How to go to Mitsui Garden Hotel Sapporo West from Airport

Arriving at New Chitose Airport (CTS) and wondering about the best way to get to Mitsui Garden Hotel Sapporo West? Don't worry, there are several convenient options for your hotel transfer. Whether you're looking for the fastest route or the most affordable one, Sapporo has you covered.
  • Airport Limousine Bus (Direct & Convenient):

    The Airport Limousine Bus offers a direct service from New Chitose Airport to several key locations in Sapporo, including stops near Mitsui Garden Hotel Sapporo West. This is a comfortable and hassle-free option, especially if you have luggage.
  • JR Rapid Airport Train (Fastest):

    The JR Rapid Airport train is the quickest way to reach Sapporo Station from the airport. From Sapporo Station, you can take a taxi or a subway to the hotel.
  • Subway (Most Affordable):

    Take the JR Rapid Airport train to Sapporo Station, then transfer to the Sapporo Municipal Subway. Take the Namboku Line to Odori Station, which is a short walk from the hotel. This is the most budget-friendly option.
  • Taxi (Most Direct):

    A taxi from New Chitose Airport to Mitsui Garden Hotel Sapporo West will take approximately 60-90 minutes, depending on traffic. This is the most direct option, but also the most expensive.
  • Ride Hailing (Convenient):

    Ride hailing services are available in Sapporo. You can book a ride directly from the airport to the hotel using your smartphone.

Tips:

For the most convenient route, consider the Airport Limousine Bus if it stops near the hotel. If you're on a budget, the JR train to subway transfer is a great option. If time is of the essence, the JR Rapid Airport train followed by a taxi is your best bet.

Mitsui Garden Hotel Sapporo West Reviews & Summary

Looking for all the details about Mitsui Garden Hotel Sapporo West? Want to know what other travellers think? This hotel consistently receives positive hotel reviews, making it a popular choice for visitors to Sapporo. Guests love the hotel's convenient location, which provides easy access to Sapporo's attractions and dining options. The comfortable rooms and friendly staff are also frequently praised. A standout feature is the on-site restaurant, which serves delicious local cuisine.

Here's a short review to encourage bookings: "I had a fantastic stay at Mitsui Garden Hotel Sapporo West! The location was perfect, the staff were incredibly helpful, and the room was clean and comfortable. I highly recommend this hotel to anyone visiting Sapporo."

Mitsui Garden Hotel Sapporo West Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Mitsui Garden Hotel Sapporo West offers a variety of hotel room types to suit different needs and preferences. From cozy single rooms to spacious suites, there's something for everyone.
  • Single Room:

    Ideal for solo travellers, these rooms offer a comfortable bed, a work desk, and a private bathroom. Smoking and non-smoking options are available.
  • Double Room:

    Perfect for couples, these rooms feature a double bed, a seating area, and a private bathroom with a bathtub. Both smoking and non-smoking rooms are available.
  • Twin Room:

    Great for friends or family travelling together, these rooms have two single beds, a seating area, and a private bathroom with a bidet. Smoking and non-smoking options are available.
  • Superior Room:

    Offering more space and enhanced amenities, these rooms provide a more luxurious experience. They include a larger seating area and upgraded bathroom facilities.
  • Suite:

    The most spacious option, suites feature a separate living area, a bedroom with a king-size bed, and a luxurious bathroom.

Please note that Mitsui Garden Hotel Sapporo West is not a pet-friendly hotel. Additional charges may apply for certain room upgrades or amenities.

Hotel Facilities in Mitsui Garden Hotel Sapporo West

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Mitsui Garden Hotel Sapporo West offers a range of hotel amenities to ensure a comfortable and convenient experience for all guests. From dining options to relaxation facilities, there's something for everyone.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant, serving a variety of local and international dishes.
  • Lounge:

    Relax and unwind in the hotel's comfortable lounge area.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is staffed 24 hours a day to assist with any needs or inquiries.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service.
  • Vending Machines:

    Convenient vending machines are available for snacks and drinks.

Please note that some facilities may have limited operating hours or require extra fees. Contact the hotel directly for specific details.

Hotel Buffet or Restaurant/Cafe in Mitsui Garden Hotel Sapporo West

Exploring the hotel buffet and restaurant options is a key part of any hotel stay. Mitsui Garden Hotel Sapporo West offers a delightful culinary experience with its on-site restaurant and cafe. Whether you're looking for a hearty buffet or a quick coffee, you'll find something to satisfy your cravings.
  • Restaurant Name:

    Restaurant Foresta
    • Cuisine:

      International and Local Japanese Cuisine
    • Buffet Info:

      Offers a breakfast buffet with a variety of Japanese and Western dishes.
    • Price:

      Approximately SGD 35 per person for the breakfast buffet.
    • Opening Hours:

      6:30 AM - 10:00 AM for breakfast.
    • Special Dishes:

      Try the Hokkaido seafood rice bowl or the freshly baked pastries.
  • Cafe Name:

    Cafe Lounge
    • Cuisine:

      Light meals, coffee, and pastries.
    • Price:

      Coffee from SGD 5, pastries from SGD 3.
    • Opening Hours:

      10:00 AM - 10:00 PM.
    • Special Dishes:

      Enjoy the signature Hokkaido milk latte or the seasonal fruit tarts.

Mitsui Garden Hotel Sapporo West Airport pickups and How to Book

Planning your hotel to airport transfer in advance can save you time and stress. Mitsui Garden Hotel Sapporo West offers convenient options for hotels with airport shuttle services, making your arrival and departure seamless.

While Mitsui Garden Hotel Sapporo West does not have its own dedicated airport shuttle, the hotel staff can assist in arranging a private taxi or airport limousine service. To book, simply contact the hotel's front desk at least 24 hours in advance with your flight details. They will coordinate the hotel to airport transfer for you.

Nearby MRT Station & Bus Stops

Navigating Sapporo using public transport is easy with the nearby MRT and bus stops. Knowing the closest options can make your stay at Mitsui Garden Hotel Sapporo West even more convenient.
  • Odori Station (MRT):

    Approximately 500 meters from the hotel. This station is served by the Namboku Line, Tozai Line, and Toho Line.
  • Sapporo Station (MRT & JR):

    Approximately 1.5 kilometers from the hotel. This is a major transportation hub with access to multiple subway lines and JR lines.
  • Bus Stop:

    Several bus stops are located within a few minutes' walk from the hotel, offering routes to various parts of Sapporo.

To use the public transport system, you can purchase a Sapporo Subway Card or a Kitaca card. These cards can be purchased at ticket machines in the stations. Alternatively, you can use cash to pay for your fare.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby for a family outing? Sapporo offers a variety of nearby sightseeing places and attractions that are perfect for families and kids. From parks to museums, there's plenty to keep everyone entertained.
  • Sapporo Snow Festival Museum:

    Learn about the history of the famous Sapporo Snow Festival. Located approximately 10 km from the hotel. Entry fee: SGD 8.
  • Maruyama Park:

    A beautiful park with walking trails, a zoo, and a shrine. Located approximately 4 km from the hotel. Entry to the park is free, zoo entry is SGD 7.
  • Shiroi Koibito Park:

    A chocolate factory and theme park dedicated to the famous Shiroi Koibito cookies. Located approximately 12 km from the hotel. Entry fee: SGD 12.
  • Sapporo Beer Garden:

    Enjoy a tour of the Sapporo Beer Museum and sample some local beer. Located approximately 3 km from the hotel. Entry to the museum is free, beer tasting prices vary.
  • Hokkaido University Museum:

    Explore the natural history and science exhibits at this university museum. Located approximately 2 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Mitsui Garden Hotel Sapporo West (Sapporo)

Exploring the nearby dining scene is a must when staying in Sapporo. From cozy cafes to local restaurants, there are plenty of food eatiries near me offering delicious local food and international cuisine.
  • Cafes/Restaurants:

    • Starbucks Coffee:

      A well-known coffee chain offering a variety of coffee drinks and pastries.
    • Ramen Shingen:

      A popular ramen shop serving authentic Hokkaido ramen.
    • Kinotoya Bake:

      Famous for its freshly baked cheese tarts.
  • Local Street Food:

    • Ramen:

      A must-try dish in Sapporo, with rich broth and flavorful toppings.
    • Soup Curry:

      A spicy and flavorful curry soup with vegetables and meat.
    • Jingisukan (Grilled Lamb):

      A Hokkaido specialty, grilled lamb with vegetables.
    • Yakitori (Grilled Chicken Skewers):

      Skewered chicken grilled to perfection.
    • Takoyaki (Octopus Balls):

      Savory octopus balls topped with sauce and bonito flakes.

Shopping places near Mitsui Garden Hotel Sapporo West (Sapporo)

Looking for nearby shopping options during your stay in Sapporo? From department stores to local markets, there are plenty of shops near me to explore. Whether you're looking for souvenirs or high-end fashion, Sapporo has something for everyone.
  • Sapporo PARCO:

    A department store offering a variety of fashion, cosmetics, and lifestyle goods.
  • Tanukikoji Shopping Street:

    A covered shopping arcade with a wide range of shops, restaurants, and entertainment options.
  • Sapporo Factory:

    A shopping and entertainment complex housed in a former brewery.

Other Places to Stay Near Mitsui Garden Hotel Sapporo West

If Mitsui Garden Hotel Sapporo West is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to consider. From luxury hotels to budget-friendly options, Sapporo offers a range of choices.
  • Luxury/5–6 Star Hotels Nearby:

    • Park Hyatt Niseko Hanazono:

      A luxurious resort offering stunning mountain views and world-class amenities.
    • The Ritz-Carlton, Nikko:

      A sophisticated hotel with elegant rooms and exceptional service.
    • Zaborin:

      A secluded ryokan offering a traditional Japanese experience.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

  • Four-Star Hotels Nearby:

    • Hotel Gracery Sapporo:

      A modern hotel with comfortable rooms and a convenient location.
    • Keio Plaza Hotel Sapporo:

      A well-established hotel offering a range of amenities and services.
    • JR Tower Hotel Nikko Sapporo:

      A hotel located in the JR Tower, offering panoramic city views.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

  • Three-Star Hotels Nearby:

    • ibis Styles Sapporo:

      A stylish and affordable hotel with a convenient location.
    • Hotel Resol Trinity Sapporo:

      A comfortable hotel with a relaxing atmosphere.
    • Best Western Plus Hotel Fino Sapporo:

      A reliable hotel offering comfortable accommodations and good value.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Sapporo and looking for the perfect place to stay? Mitsui Garden Hotel Sapporo West offers a comfortable and convenient base for exploring this vibrant city. With its excellent location, comfortable rooms, and range of amenities, it's a great choice for both business and leisure travellers. Don't wait! Check hotel availability and make your hotel reservations today. With Traveloka, room booking is easy and secure. Plus, you can find great deals on hotels and flights. book cheap hotels in Japan and discover cheap hotels nearby for your next adventure.

All facilities in Mitsui Garden Hotel Sapporo West

Others Mitsui Garden Hotel Sapporo West
Others

General

  • Smoking area
  • Parking (surcharge)

Public Facilities

  • Restaurant
  • Others

Hotel Services

  • Newspaper in lobby
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mitsui Garden Hotel Sapporo West

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 1150 for children
  • Self parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1700 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The public bath is open 3 PM-9 AM daily.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mitsui Garden Hotel Sapporo West
169
Number of floors in Mitsui Garden Hotel Sapporo West
1
Another facilities in Mitsui Garden Hotel Sapporo West
Smoking area, Parking (surcharge), Others, Newspaper in lobby, 24-hour Receptionist

Frequently asked question in Mitsui Garden Hotel Sapporo West

Is Mitsui Garden Hotel Sapporo West parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Mitsui Garden Hotel Sapporo West is not free for guests. We do not offer valet parking services; however, we can provide information on nearby public parking options if required. Please contact the hotel directly for details on parking fees and availability.
Does Mitsui Garden Hotel Sapporo West offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including the specific policies of Mitsui Garden Hotel Sapporo West. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Mitsui Garden Hotel Sapporo West offer free hotel Wi-Fi for guests during their stay?
Yes, Mitsui Garden Hotel Sapporo West provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access during your visit; simply connect to the network upon arrival. This free hotel wifi service is a convenient amenity for all travellers.
Where is the nearest MRT station or bus stops nearby Mitsui Garden Hotel Sapporo West? What are the top visitor attractions near the hotel?
The nearest bus stops are very close to Mitsui Garden Hotel Sapporo West; an MRT station is a short walk away. For visitor attractions, Sapporo Beer Garden and Odori Park are easily accessible, offering beautiful scenery and historical insights.
Is Mitsui Garden Hotel Sapporo West a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if the Mitsui Garden Hotel Sapporo West is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animal-friendly accommodation, so it's best to confirm before booking.
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More Reviews from Other Guests in Mitsui Garden Hotel Sapporo West

9.0
Exceptional
From 572 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Mitsui Garden Hotel Sapporo West

Number of reviews per page
20
40
Top reviews
Bruce
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Well located to station
mohammad
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very rude hotel manager, the gentleman that spoke English threatens you to charge if you’re a few minutes late last 11am.
Adrienne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff; easy to walk to various sites with good dining options within an easy walk; station about five minute walk; would definitely stay again
Adrienne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful staff. Kind and helpful and offer umbrellas without asking. Quiet hotel. Easy walk to the main station for arrivals and departures. Would definitely stay again. Rooms are smallish but still quite comfortable for three.
Monika
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfortable bed, good room service
philip
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We have stayed at this chain in many cities and enjoy the service and their location in close proximity to the train station
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

In general, the property is fine and delivered what the brand promise. The only area for improvement is the onsite onsen. Feels very basic for a JP hotel.
Keiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was on great location and very clean and sleek! Would definitely use again!
Sheng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It is very cozy and comfortable hotel room for a family visit.
Wai Chun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location is the best. Walkable to Sapporo station within 5 minutes
Nikki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel! Very clean and very very friendly staff. It was so close to Sapporo station without paying the high price of other hotels. We had a great experience at this hotel.
Collin KY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staffs at front desk are all friendly and welcoming when we arrived, Very professional advice for the overnight parking at hotel. Amazing surprise for our anniversary stay with a teddy bear as a gift. Thanks Mitsui hotel group.
Eng Eng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was very spacious and bed was very comfortable. Helpful and friendly staffs
Yan Kit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Convenient location
Jia Shi
icon-Leisure
Leisure
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent room and service however quality of stay goes down because of bad odor and stench coming from the bathroom drains. Such a nice and beautiful room but is ruined by the bathroom.
Ariunbuyan
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It was nice and well
Joanna
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Check-in process was the worse ever I had stayed in any hotel in my entire life. Considering that the Japanese has been known for their service, my experience was far from it. The hotel counter staff insisted that I had to contact the platform that I made the reservation to change my reservation to match exactly the same way as how it is reflected in my passport. This is despite me showing other forms of identification that my name is correct and that I had paid for the room. I managed to get hold of Hotels.com on a Sunday afternoon and they had to intervene. I wasted time at the counter and was super embarrassed by the staff. I would not recommend this hotel to anyone and will never stay there again.
Read More
Irina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great property. Clean, well maintained, great service, conveniently located. The only issue I experienced is the wait for an elevator. It can be 10 to 15 minutes long, depending on the time of day. I have no issues with taking the stairs, however, when I asked the staff for it, they pointed to the elevator as the only wait out, which to me seems strange.
Read More
Yvonne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

As always, it was a pleasant stay. Very relaxing and enjoyable stay. Looking forward for another Mitsui stay! Keep it up! I forgot to pack my medicine kit and my hair clip. I emailed them upon arriving home. I hope they would find it and keep safe till my friend’s trip in June.
Ntp
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good bed, blanket and pijamas. Walkable distance to station and good restaurants
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mitsui Garden Hotel Sapporo West

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 572 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mitsui Garden Hotel Sapporo West

Number of reviews per page
20
40
Top reviews
Bruce
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Well located to station
mohammad
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very rude hotel manager, the gentleman that spoke English threatens you to charge if you’re a few minutes late last 11am.
Adrienne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff; easy to walk to various sites with good dining options within an easy walk; station about five minute walk; would definitely stay again
Adrienne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful staff. Kind and helpful and offer umbrellas without asking. Quiet hotel. Easy walk to the main station for arrivals and departures. Would definitely stay again. Rooms are smallish but still quite comfortable for three.
Monika
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfortable bed, good room service
philip
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We have stayed at this chain in many cities and enjoy the service and their location in close proximity to the train station
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

In general, the property is fine and delivered what the brand promise. The only area for improvement is the onsite onsen. Feels very basic for a JP hotel.
Keiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was on great location and very clean and sleek! Would definitely use again!
Sheng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It is very cozy and comfortable hotel room for a family visit.
Wai Chun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location is the best. Walkable to Sapporo station within 5 minutes
Nikki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel! Very clean and very very friendly staff. It was so close to Sapporo station without paying the high price of other hotels. We had a great experience at this hotel.
Collin KY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staffs at front desk are all friendly and welcoming when we arrived, Very professional advice for the overnight parking at hotel. Amazing surprise for our anniversary stay with a teddy bear as a gift. Thanks Mitsui hotel group.
Eng Eng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was very spacious and bed was very comfortable. Helpful and friendly staffs
Yan Kit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Convenient location
Jia Shi
icon-Leisure
Leisure
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent room and service however quality of stay goes down because of bad odor and stench coming from the bathroom drains. Such a nice and beautiful room but is ruined by the bathroom.
Ariunbuyan
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It was nice and well
Joanna
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Check-in process was the worse ever I had stayed in any hotel in my entire life. Considering that the Japanese has been known for their service, my experience was far from it. The hotel counter staff insisted that I had to contact the platform that I made the reservation to change my reservation to match exactly the same way as how it is reflected in my passport. This is despite me showing other forms of identification that my name is correct and that I had paid for the room. I managed to get hold of Hotels.com on a Sunday afternoon and they had to intervene. I wasted time at the counter and was super embarrassed by the staff. I would not recommend this hotel to anyone and will never stay there again.
Read More
Irina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great property. Clean, well maintained, great service, conveniently located. The only issue I experienced is the wait for an elevator. It can be 10 to 15 minutes long, depending on the time of day. I have no issues with taking the stairs, however, when I asked the staff for it, they pointed to the elevator as the only wait out, which to me seems strange.
Read More
Yvonne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

As always, it was a pleasant stay. Very relaxing and enjoyable stay. Looking forward for another Mitsui stay! Keep it up! I forgot to pack my medicine kit and my hair clip. I emailed them upon arriving home. I hope they would find it and keep safe till my friend’s trip in June.
Ntp
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good bed, blanket and pijamas. Walkable distance to station and good restaurants
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