Mitsui Garden Hotel Ueno Tokyo

Hotels
8.6
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Phatarin Sounkaew
9.4
/ 10
Good food close to the food source.
See original
Tanyapak T.
9.1
/ 10
Clean room is very good. The location is next to the subway. easy to go
See original
Yuzuki
10.0
/ 10
First off, the location is super convenient! It’s located right outside of one of the station exits. Check-in and out is also very easy. One of the best things was, you can leave your luggage not only before check-in time but also after check-out (on the day of check out). It saves your time to hustle looking for lockers at the station. Room was not too big but decent for a hotel at the center of the city. Also you can choose their panda themed decorated rooms which seem to be more family friendly. Breakfast was great, staff are all nice as well:)
Michelle
10.0
/ 10
The pillows were not comfortable and sleep was disturbed because of this issue. Also the room needed vacuuming- there were store tag clippings all over the floor from the previous occupants. Finally the small table in the room needed a top to bottom wipe down.
Ryan
10.0
/ 10
Great room with a view, location is excellent to dive into Tokyos night life. Super helpful and friendly staff!
In the Area
See Map
3-19-7 Higashi-ueno, Taito-ku, Tokyo, Taito, Kanto, Japan, 110-0015

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Mitsui Garden Hotel Ueno Tokyo is a hotel in a good neighborhood, which is located at Ueno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mitsui Garden Hotel Ueno Tokyo

3-19-7 Higashi-ueno, Taito-ku, Tokyo, Taito, Kanto, Japan, 110-0015
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Mitsui Garden Hotel Ueno Tokyo Rates per Night

Mitsui Garden Hotel Ueno Tokyo room rates start from SGD 150 before tax per night, which becomes SGD 175 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mitsui Garden Hotel Ueno Tokyo hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Mitsui Garden Hotel Ueno Tokyo Location & Address

Mitsui Garden Hotel Ueno Tokyo is located at 3-19-7 Ueno, Taito-ku, Tokyo, Japan, 110-0005. It's situated in the Taito, Tokyo area of Japan, known for its museums and Ueno Park. The hotel is approximately 5 km from the city center.

How to go to Mitsui Garden Hotel Ueno Tokyo from Airport

Getting from the airport to Mitsui Garden Hotel Ueno Tokyo is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown to help you plan your hotel transfer.

  • Taxi (Most Direct):

    A taxi is the most direct way to reach the hotel. You can easily find taxis at the airport terminals. However, it's also the most expensive option.
  • Limousine Bus (Convenient):

    The Limousine Bus offers a comfortable and direct transfer to the Ueno area. Check the bus schedule and drop-off points to see if it aligns with your needs.
  • Keisei Skyliner (Fastest):

    The Keisei Skyliner is a high-speed train that connects Narita Airport to Ueno Station. From Ueno Station, it's a short walk or taxi ride to the hotel.
  • JR Narita Express (Direct):

    The JR Narita Express also connects Narita Airport to Tokyo Station. From Tokyo Station, transfer to the JR Yamanote Line or the Tokyo Metro Ginza Line to Ueno Station.
  • Subway (Most Affordable):

    Take the Keisei Line from Narita Airport to Ueno Station. This is the most budget-friendly option, but it may involve some transfers and can be crowded during peak hours.

Tips:

For the most convenient route, consider the Keisei Skyliner if you're arriving at Narita Airport. It's fast, efficient, and drops you off close to the hotel. If you're on a budget, the subway is a good option, but be prepared for potential crowds and transfers. Ride Hailing is also available, but can be expensive.

Mitsui Garden Hotel Ueno Tokyo Reviews & Summary

Discover what makes Mitsui Garden Hotel Ueno Tokyo a popular choice for travellers. This hotel offers a comfortable and convenient base for exploring the vibrant Ueno district and beyond. With its modern amenities and excellent service, it's no wonder guests rave about their experiences.

Guests consistently praise the hotel's convenient location, making it easy to access Ueno Park, museums, and the Ueno train station. The clean and well-maintained rooms, along with the friendly and helpful staff, also receive high marks. A standout feature is the hotel's public bath, offering a relaxing way to unwind after a day of sightseeing.

Here's a snippet from a recent review: "The location was perfect, just a short walk from Ueno Station. The room was clean and comfortable, and the staff were incredibly helpful. I especially enjoyed the public bath after a long day of exploring Tokyo!"

Mitsui Garden Hotel Ueno Tokyo Room Types Available

Choosing the right room type can make all the difference in your hotel experience. Mitsui Garden Hotel Ueno Tokyo offers a variety of room options to suit different needs and preferences. From cozy single rooms to spacious suites, there's something for everyone.

  • Single Room:

    Ideal for solo travellers, these rooms offer a comfortable space with a single bed, a work desk, and essential amenities. Smoking and non-smoking options are available.
  • Double Room:

    Perfect for couples, these rooms feature a double bed and a private bathroom with a bathtub. Both smoking and non-smoking rooms are offered.
  • Twin Room:

    Great for friends or family, these rooms come with two single beds and a private bathroom with a bathtub. Smoking and non-smoking options are available.
  • Triple Room:

    Suitable for small families or groups, these rooms offer three single beds or a combination of a double and a single bed. They also include a private bathroom with a bathtub.
  • Superior Room:

    Offering more space and enhanced amenities, these rooms provide a more luxurious experience. They may include features like a seating area and upgraded toiletries.
  • Accessible Room:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and other accessibility features.

Please note that Mitsui Garden Hotel Ueno Tokyo is not a pet-friendly hotel. Pets are not allowed on the premises.

Hotel Facilities in Mitsui Garden Hotel Ueno Tokyo

Mitsui Garden Hotel Ueno Tokyo boasts a range of hotel amenities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find facilities to meet your needs. From relaxing public baths to convenient laundry services, the hotel has you covered.

  • Public Bath:

    Unwind and rejuvenate in the hotel's public bath, a traditional Japanese bathing experience. Open from 3:00 PM to 1:00 AM and 6:00 AM to 9:00 AM.
  • Restaurant:

    Enjoy a delicious meal at the hotel's restaurant, serving a variety of Japanese and international dishes.
  • Lounge:

    Relax and socialize in the hotel's lounge area, offering a comfortable space to unwind.
  • Vending Machines:

    Convenient vending machines are available on-site, offering a selection of drinks and snacks.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is staffed 24 hours a day to assist with any needs or inquiries.

Hotel Buffet or Restaurant/Cafe in Mitsui Garden Hotel Ueno Tokyo

Indulge in a culinary experience at Mitsui Garden Hotel Ueno Tokyo's dining options. Whether you're craving a hearty buffet breakfast or a relaxing cafe experience, the hotel has something to satisfy your appetite. Explore the flavours of Japan and international cuisine without leaving the comfort of your hotel.

  • Restaurant:

    The hotel's main restaurant offers a buffet breakfast and a la carte options for lunch and dinner. The breakfast buffet features a variety of Japanese and Western dishes, including fresh pastries, eggs, and local specialties. Expect to pay around SGD 35 per person for the breakfast buffet. Opening hours are from 6:30 AM to 10:00 AM for breakfast, 11:30 AM to 2:00 PM for lunch, and 6:00 PM to 10:00 PM for dinner.

The restaurant is known for its seasonal dishes, using fresh, local ingredients. Be sure to try their signature ramen dish, a local favourite.

Mitsui Garden Hotel Ueno Tokyo Airport pickups and How to Book

Planning your airport transfer in advance can save you time and hassle. While Mitsui Garden Hotel Ueno Tokyo doesn't directly offer airport pick-up services, they can assist you in arranging transportation. Several options are available to ensure a smooth journey from the airport to the hotel.

To arrange a hotel to airport transfer, it's best to contact the hotel directly at least 48 hours in advance. They can provide information on reputable taxi services or private car hires. Alternatively, you can book airport transfers through Traveloka or other transportation services.

Nearby MRT Station & Bus Stops

Getting around Tokyo is easy with its efficient public transportation system. Mitsui Garden Hotel Ueno Tokyo is conveniently located near several MRT stations and bus stops, making it a great base for exploring the city. Navigate Tokyo with ease using the extensive network of trains and buses.

  • Ueno Station (JR Lines, Tokyo Metro Ginza Line, Tokyo Metro Hibiya Line):

    Approximately a 5-minute walk from the hotel. This major transportation hub provides access to various parts of Tokyo and beyond.
  • Ueno-Okachimachi Station (Toei Oedo Line):

    About a 10-minute walk from the hotel. This station connects you to other areas of Tokyo via the Toei Oedo Line.
  • Bus Stops:

    Several bus stops are located near the hotel, offering convenient access to local destinations. Check the bus routes and schedules for specific destinations.

To use the public transportation system, you can purchase a Suica or Pasmo card, which are rechargeable contactless cards. These cards can be used on most trains and buses in the Tokyo area. You can purchase these cards at vending machines or ticket counters at major train stations.

Nearby Attractions for Family / Kid Friendly

Ueno is a fantastic area for families, offering a variety of attractions to keep everyone entertained. From museums to parks, there's something for all ages. Explore the cultural and natural wonders of Ueno with these family-friendly destinations.

  • Ueno Park:

    (0.5 km from hotel) A large public park with museums, a zoo, and temples. Free entry to the park; museum entry fees vary.
  • Ueno Zoo:

    (0.8 km from hotel) Home to a diverse collection of animals, including giant pandas. Entry fee: Approximately SGD 8 per adult.
  • Tokyo National Museum:

    (1 km from hotel) Showcasing Japanese art and history. Entry fee: Approximately SGD 15 per adult.
  • National Museum of Nature and Science:

    (0.7 km from hotel) Featuring exhibits on natural history and science. Entry fee: Approximately SGD 12 per adult.
  • Ameya Yokocho Market:

    (0.3 km from hotel) A bustling street market with food stalls, shops, and entertainment. Free to explore; costs vary for purchases.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Mitsui Garden Hotel Ueno Tokyo (Taito, Tokyo)

Ueno is a food lover's paradise, with a wide range of dining options to suit every taste and budget. From cozy cafes to bustling street food stalls, you'll find plenty of delicious eats near Mitsui Garden Hotel Ueno Tokyo. Explore the local culinary scene and discover your new favourite dish.

  • Cafes/Restaurants:

    • Starbucks Ueno Park:

      Enjoy your favourite coffee with a view of Ueno Park.
    • Ippudo Ueno Hirokoji:

      Slurp on delicious Hakata-style ramen.
    • Hard Rock Cafe Ueno Ekimae:

      Rock out while enjoying American classics.
  • Local Street Food:

    • Yakitori (grilled chicken skewers):

      Savoury and flavourful, a must-try.
    • Takoyaki (octopus balls):

      A popular Osaka street food.
    • Ramen (noodle soup):

      A classic Japanese comfort food.
    • Okonomiyaki (savory pancake):

      A customizable and filling dish.
    • Taiyaki (fish-shaped cake):

      A sweet treat filled with red bean paste.

Shopping places near Mitsui Garden Hotel Ueno Tokyo (Taito, Tokyo)

Ueno offers a diverse shopping experience, from traditional markets to modern department stores. Whether you're looking for souvenirs, fashion, or electronics, you'll find plenty of options near Mitsui Garden Hotel Ueno Tokyo. Indulge in some retail therapy and discover unique treasures.

  • Ameya Yokocho Market:

    A vibrant street market with a wide variety of goods, from food to clothing.
  • Matsuzakaya Ueno Store:

    A department store offering a range of fashion, cosmetics, and household goods.
  • ABAB Ueno:

    A fashion building with trendy clothing and accessories.

Other Places to Stay Near Mitsui Garden Hotel Ueno Tokyo

If you're looking for alternative accommodations in the Ueno area, you'll find a variety of hotels to suit different budgets and preferences. From luxury hotels to budget-friendly options, there's something for everyone. Explore these nearby hotels and find the perfect place to stay.

  • Luxury/5–6 star hotels nearby:

    • Imperial Hotel:

      Known for its impeccable service and luxurious amenities.
    • The Ritz-Carlton, Tokyo:

      Offering stunning city views and world-class dining.
    • Mandarin Oriental, Tokyo:

      A stylish hotel with exceptional dining and spa experiences.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

  • Four-star hotels nearby:

    • Hotel Gracery Shinjuku:

      Famous for its Godzilla head.
    • Keio Plaza Hotel Tokyo:

      Offers panoramic city views and a variety of dining options.
    • Park Hotel Tokyo:

      Known for its artistic themed rooms.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

  • Three-star hotels nearby:

    • Hotel Sunroute Plaza Shinjuku:

      A convenient and affordable option in Shinjuku.
    • Shinjuku Granbell Hotel:

      A stylish hotel with a rooftop bar.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Mitsui Garden Hotel Ueno Tokyo offers a fantastic base for exploring the vibrant Ueno district and the rest of Tokyo. With its convenient location, comfortable accommodations, and excellent amenities, it's a great choice for both business and leisure travellers. Check hotel availability and make your room booking today!

Don't miss out on the opportunity to experience the best of Tokyo. Book your stay at Mitsui Garden Hotel Ueno Tokyo through Traveloka for the best deals and a seamless booking experience. Start planning your trip now and discover all that this amazing city has to offer. book cheap hotels in Japan and find cheap hotels nearby.

All facilities in Mitsui Garden Hotel Ueno Tokyo

Others Mitsui Garden Hotel Ueno Tokyo
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Restaurant
  • Others

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mitsui Garden Hotel Ueno Tokyo

Important Note
  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mitsui Garden Hotel Ueno Tokyo
242
Number of floors in Mitsui Garden Hotel Ueno Tokyo
14
Another facilities in Mitsui Garden Hotel Ueno Tokyo
Laundry service, Luggage storage, 24-hour Receptionist, Others, Breakfast

Frequently asked question in Mitsui Garden Hotel Ueno Tokyo

What are available facilities at Mitsui Garden Hotel Ueno Tokyo?
There are top facilites at Mitsui Garden Hotel Ueno Tokyo such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mitsui Garden Hotel Ueno Tokyo?
The standard check-in time at Mitsui Garden Hotel Ueno Tokyo is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Mitsui Garden Hotel Ueno Tokyo provide breakfast?
Yes, Mitsui Garden Hotel Ueno Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mitsui Garden Hotel Ueno Tokyo
Mitsui Garden Hotel Ueno Tokyo has a 4.0-star rating.
How many floors does Mitsui Garden Hotel Ueno Tokyo have?
Mitsui Garden Hotel Ueno Tokyo has 14.
See All

More Reviews from Other Guests in Mitsui Garden Hotel Ueno Tokyo

8.6
Very Good
From 965 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mitsui Garden Hotel Ueno Tokyo

Number of reviews per page
20
40
Top reviews
Yuzuki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

First off, the location is super convenient! It’s located right outside of one of the station exits. Check-in and out is also very easy. One of the best things was, you can leave your luggage not only before check-in time but also after check-out (on the day of check out). It saves your time to hustle looking for lockers at the station. Room was not too big but decent for a hotel at the center of the city. Also you can choose their panda themed decorated rooms which seem to be more family friendly. Breakfast was great, staff are all nice as well:)
Read More
Mingyu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I sleep well
Steve
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wasn’t a very good value. For the price we pay we expected a little better room. Very small room. Could’ve been cleaner. Found trash from the previous occupant.
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The pillows were not comfortable and sleep was disturbed because of this issue. Also the room needed vacuuming- there were store tag clippings all over the floor from the previous occupants. Finally the small table in the room needed a top to bottom wipe down.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great room with a view, location is excellent to dive into Tokyos night life. Super helpful and friendly staff!
Guofu
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

the staff were very friendly, good manner
DESMOND
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Only 3 things needs improvement. 1) Toilet ventilation - The ventilation is very weak; the toilet floor and dri-fit clothes were still wet even after a night has passed. 2) Pillows - Pillows were half cotton and half beads, which makes it very uncomfortable to hug/lie on. 3) Lifts were awfully slow. There are only 2 lifts for 14 floors so be prepared to wait about 10 minutes. You can't use the stairs either because there is no exit at ground floor except for staff. Other than the above, the rest were excellent. Staff was very helpful and attentive. Complimentary water every day. Bed was clean (a little hard but that is just personal preference). Charging cables were provided (not the fast-charge kind). Quite a few hangers were available. Hairdryer was strong!
Read More
CINDY
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

There was a film of dust on the desk area in our room on the day we checked in which we had to wipe clean. But the the hotel did a good job of cleaning our room and providing fresh towels throughout the rest of our stay. There were also days when the carpet in the elevator needed vacuuming, but we understand that the hotel was also very busy with guests coming and going all day long.
Read More
Madoka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

One of the best in Japan! Great breakfast. Friendly, helpful staff. It’s a keeper!
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice Hotel ! We really enjoyed the Italian restaurant for the breakfast!!
PAUL
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great area good transport hub
Mohammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

.
Chong
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent inner design, with various MOON painting in each level.
Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Loved it
Sara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Perfect in every way!!
Verified traveler
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Excellent staff, incredibly clean, well located, a pleasure to stay there and would do so again
Krystyna
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

It was ok. Since it's Tokyo one can't expect much unless you pay many $$$$$$$ Room was the size of our bathroom in Australia . To open big suitcases we had to use the top of our beds. Otherwise we slept well in comfortable beds after exchosting days in Tokyo.
chae
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good place to stay near ueno. It was quiet and comfortable for 2 people. Staff was very nice and property was clean.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I'm a returning customer, but this stay made me disappointed. I am a family of 4 person, I booked 2 rooms. When I checked in, the front desk staff used the excuse that we didn't make a request to not assign our family to the same floor of the hotel. I think it is common sense to arrange a family to stay on the same floor. The hotel facilities and the location is still good. For someone who are going to book this hotel, please make sure you "make your request" even the most minor one. 私は常連の顧客ですが、今回の滞在にはがっかりしました。私たちは4人家族で、2部屋を予約しました。チェックインの際、フロントスタッフは、同じ階に家族を配置しなかったのは私たちがリクエストをしなかったからだと言い訳しました。家族を同じ階に配置するのは常識だと思います。ホテルの設備と立地は依然として良いです。このホテルを予約しようとしている人は、最も些細なリクエストでも必ず伝えるようにしてください。 Microsoft Copilotによる翻訳
Read More
Ming
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It is so convenient to go to Ueno station.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mitsui Garden Hotel Ueno Tokyo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 965 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mitsui Garden Hotel Ueno Tokyo

Number of reviews per page
20
40
Top reviews
Yuzuki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

First off, the location is super convenient! It’s located right outside of one of the station exits. Check-in and out is also very easy. One of the best things was, you can leave your luggage not only before check-in time but also after check-out (on the day of check out). It saves your time to hustle looking for lockers at the station. Room was not too big but decent for a hotel at the center of the city. Also you can choose their panda themed decorated rooms which seem to be more family friendly. Breakfast was great, staff are all nice as well:)
Read More
Mingyu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I sleep well
Steve
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wasn’t a very good value. For the price we pay we expected a little better room. Very small room. Could’ve been cleaner. Found trash from the previous occupant.
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The pillows were not comfortable and sleep was disturbed because of this issue. Also the room needed vacuuming- there were store tag clippings all over the floor from the previous occupants. Finally the small table in the room needed a top to bottom wipe down.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great room with a view, location is excellent to dive into Tokyos night life. Super helpful and friendly staff!
Guofu
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

the staff were very friendly, good manner
DESMOND
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Only 3 things needs improvement. 1) Toilet ventilation - The ventilation is very weak; the toilet floor and dri-fit clothes were still wet even after a night has passed. 2) Pillows - Pillows were half cotton and half beads, which makes it very uncomfortable to hug/lie on. 3) Lifts were awfully slow. There are only 2 lifts for 14 floors so be prepared to wait about 10 minutes. You can't use the stairs either because there is no exit at ground floor except for staff. Other than the above, the rest were excellent. Staff was very helpful and attentive. Complimentary water every day. Bed was clean (a little hard but that is just personal preference). Charging cables were provided (not the fast-charge kind). Quite a few hangers were available. Hairdryer was strong!
Read More
CINDY
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

There was a film of dust on the desk area in our room on the day we checked in which we had to wipe clean. But the the hotel did a good job of cleaning our room and providing fresh towels throughout the rest of our stay. There were also days when the carpet in the elevator needed vacuuming, but we understand that the hotel was also very busy with guests coming and going all day long.
Read More
Madoka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

One of the best in Japan! Great breakfast. Friendly, helpful staff. It’s a keeper!
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice Hotel ! We really enjoyed the Italian restaurant for the breakfast!!
PAUL
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great area good transport hub
Mohammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

.
Chong
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent inner design, with various MOON painting in each level.
Christian
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Loved it
Sara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Perfect in every way!!
Verified traveler
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Excellent staff, incredibly clean, well located, a pleasure to stay there and would do so again
Krystyna
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

It was ok. Since it's Tokyo one can't expect much unless you pay many $$$$$$$ Room was the size of our bathroom in Australia . To open big suitcases we had to use the top of our beds. Otherwise we slept well in comfortable beds after exchosting days in Tokyo.
chae
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good place to stay near ueno. It was quiet and comfortable for 2 people. Staff was very nice and property was clean.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I'm a returning customer, but this stay made me disappointed. I am a family of 4 person, I booked 2 rooms. When I checked in, the front desk staff used the excuse that we didn't make a request to not assign our family to the same floor of the hotel. I think it is common sense to arrange a family to stay on the same floor. The hotel facilities and the location is still good. For someone who are going to book this hotel, please make sure you "make your request" even the most minor one. 私は常連の顧客ですが、今回の滞在にはがっかりしました。私たちは4人家族で、2部屋を予約しました。チェックインの際、フロントスタッフは、同じ階に家族を配置しなかったのは私たちがリクエストをしなかったからだと言い訳しました。家族を同じ階に配置するのは常識だと思います。ホテルの設備と立地は依然として良いです。このホテルを予約しようとしている人は、最も些細なリクエストでも必ず伝えるようにしてください。 Microsoft Copilotによる翻訳
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Ming
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It is so convenient to go to Ueno station.
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