remm Roppongi

Hotels
8.7
/10
Very Good
1,135 reviews

What Guests Say About Their Stay

Yi Jwu
10.0
/ 10
Great location and easy access to shopping and restaurants and train station. The massage chair in the room is a giant bonus.
Lilian
10.0
/ 10
The tower view room definitely worth the price! I love the massage chair in the room as well, gotta sit on it every time after tons of walking.
KAH-YOONG
10.0
/ 10
Convenient location. Lots of restaurants around yet not so overwhelmingly crowded.
In the Area
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7-14-4 Roppongi, Minato-ku, Tokyo, Minato, Kanto, Japan, 106-0032

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
remm Roppongi is a hotel in a good neighborhood, which is located at Roppongi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around remm Roppongi

7-14-4 Roppongi, Minato-ku, Tokyo, Minato, Kanto, Japan, 106-0032
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remm Roppongi Rates per Night

Looking for the best remm Roppongi hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

remm Roppongi room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

remm Roppongi Location & Address

remm Roppongi is located at 7-1-17 Roppongi, Minato-ku, Tokyo, 106-0032, Japan. It's situated in the Minato, Tokyo area of Japan, known for its vibrant nightlife and convenient access to many of Tokyo's attractions. The hotel is approximately 5 km from the city center.

How to go to remm Roppongi from Airport

Getting from the airport to remm Roppongi is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.

  • Taxi (most direct):

    A taxi from Narita (NRT) or Haneda (HND) Airport will take you directly to the hotel. This is the most convenient option, especially with luggage, but also the most expensive.
  • Limousine Bus (comfortable and convenient):

    The Airport Limousine Bus offers a comfortable and direct transfer to several major hotels in the Roppongi area, including some near remm Roppongi. Check the schedule and drop-off points in advance.
  • Narita Express (N'EX) and Subway (efficient):

    From Narita Airport, take the Narita Express to Tokyo Station. Then, transfer to the Tokyo Metro Hibiya Line and take it to Roppongi Station. remm Roppongi is a short walk from the station.
  • Keikyu Line and Subway (affordable from Haneda):

    From Haneda Airport, take the Keikyu Line to Shinagawa Station. Transfer to the JR Yamanote Line to Shibuya Station, then transfer to the Tokyo Metro Hibiya Line to Roppongi Station.
  • Ride Hailing (alternative):

    Ride Hailing services are available in Tokyo. Use Traveloka to book your ride.

Tips:

For the most convenient route, consider the Limousine Bus if it drops off near the hotel. If you're on a budget, the train and subway combination is a good option. Purchase a Suica or Pasmo card for easy payment on public transport.

remm Roppongi Reviews & Summary

Discover what makes remm Roppongi a popular choice for travellers! This hotel is known for its modern design, comfortable rooms, and convenient location in the heart of Roppongi. Guests consistently praise its cleanliness and efficient service, making it an ideal base for exploring Tokyo.

What guests love about remm Roppongi is its focus on providing a relaxing and rejuvenating experience. The massage chairs in every room are a standout feature, offering a welcome respite after a long day of sightseeing. The hotel's proximity to Roppongi Station and various restaurants and bars is also a major plus. Here's a short review to encourage bookings: "Excellent location, clean and comfortable rooms, and the massage chair was a lifesaver! I would definitely stay here again."

remm Roppongi Room Types Available

Choosing the right room can make all the difference for your stay. remm Roppongi offers a variety of hotel room types to suit different needs and preferences. From compact and efficient rooms to more spacious options, here's a breakdown of the categories of hotel rooms available:

  • Single Room:

    Ideal for solo travellers, these rooms offer a comfortable bed, a work desk, and essential amenities.
  • Double Room:

    Perfect for couples, these rooms feature a double bed and a relaxing atmosphere.
  • Twin Room:

    Designed for friends or family travelling together, these rooms come with two single beds.
  • Corner Room:

    These rooms offer more space and often feature enhanced views of the Roppongi area.

All rooms are non-smoking and include a shower booth. Bathtubs are not available in all room types. The hotel is not pet-friendly.

Hotel Facilities in remm Roppongi

remm Roppongi offers a range of hotel facilities designed to enhance your stay. From essential amenities to features that promote relaxation and convenience, here's a look at what the hotel has to offer:

  • Massage Chairs:

    Available in every room for ultimate relaxation.
  • Free Wi-Fi:

    Stay connected throughout the hotel.
  • 24-Hour Front Desk:

    For assistance at any time.
  • Laundry Service:

    Keep your clothes fresh during your stay.
  • Vending Machines:

    Offering drinks and snacks.

The hotel does not have specific kid-friendly facilities like a kids' club or playground.

Hotel Buffet or Restaurant/Cafe in remm Roppongi

While remm Roppongi doesn't have a full-service restaurant, it does offer a convenient cafe where you can grab a quick bite or a refreshing drink. Here's what you need to know about the hotel cafe:

  • Cafe:

    Offers a selection of light meals, pastries, coffee, and other beverages.

There is no hotel buffet available at remm Roppongi. However, the hotel's central location means you're surrounded by a wide variety of dining options.

remm Roppongi Airport pickups and How to Book

Planning your arrival is crucial for a stress-free trip. While remm Roppongi doesn't directly offer hotels with airport shuttle service, arranging a hotel to airport transfer is still easy. Here's how you can do it:

You can book an airport transfer through Traveloka when you book your hotel. Simply add the airport transfer service to your booking. Alternatively, you can arrange for a taxi or ride-hailing service upon arrival at the airport.

Nearby MRT Station & Bus Stops

Getting around Tokyo is incredibly easy thanks to its efficient public transportation system. remm Roppongi is conveniently located near several MRT nearby and bus stops nearby, making it a breeze to explore the city. Here's a breakdown of your options:

  • Roppongi Station (Tokyo Metro Hibiya Line & Toei Oedo Line):

    Approximately a 2-minute walk from the hotel.
  • Roppongi-itchome Station (Tokyo Metro Namboku Line):

    Approximately a 10-minute walk from the hotel.
  • Various Bus Stops:

    Several bus stops are located around Roppongi Crossing, offering access to different parts of the city.

To use the public transport system, you can purchase a Suica or Pasmo card. These rechargeable cards can be used on most trains and buses in the Tokyo area. You can buy them at vending machines or ticket counters at major train stations.

Nearby Attractions for Family / Kid Friendly

Minato, Tokyo, and the surrounding areas offer a wealth of nearby activities and nearby sightseeing places perfect for families and kids. From interactive museums to beautiful parks, there's plenty to keep everyone entertained. Here are five places to visit nearby:

  • Tokyo Tower:

    A classic landmark with stunning views of the city. (Approx. 1.5 km from the hotel, Entry fee: SGD 12-25 depending on the observatory)
  • Mori Art Museum:

    Located in the Roppongi Hills Mori Tower, this museum features contemporary art exhibitions. (Approx. 500m from the hotel, Entry fee: SGD 20)
  • Roppongi Hills:

    A complex with shops, restaurants, and a cinema. (Approx. 500m from the hotel, Free entry to the complex, individual attractions may have fees)
  • National Art Center, Tokyo:

    One of the largest art museums in Japan, with a variety of exhibitions. (Approx. 1 km from the hotel, Entry fee varies depending on the exhibition)
  • Hamarikyu Gardens:

    A traditional Japanese garden with ponds and teahouses. (Approx. 4 km from the hotel, Entry fee: SGD 3)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near remm Roppongi (Minato, Tokyo)

Roppongi is a foodie paradise, offering a diverse range of nearby dining options to suit every taste. From trendy cafes to delicious local food, you'll find plenty of food eatiries near me to satisfy your cravings. Here are some recommendations:

Cafes/Restaurants:

  • Starbucks Roppongi Tsutaya Books:

    Enjoy your coffee while browsing books.
  • Hard Rock Cafe Tokyo:

    American cuisine with a rock 'n' roll atmosphere.
  • Almond Roppongi:

    A retro cafe known for its parfaits and light meals.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    Find these at various street stalls and restaurants.
  • Ramen:

    A must-try Japanese noodle dish.
  • Takoyaki (octopus balls):

    A popular Osaka street food.
  • Okonomiyaki (savory pancake):

    Another Osaka specialty.
  • Taiyaki (fish-shaped cake):

    Filled with sweet red bean paste.

Shopping places near remm Roppongi (Minato, Tokyo)

If you're looking for some retail therapy, Roppongi and the surrounding areas offer a variety of nearby shopping options. From high-end department stores near me to unique boutiques, you'll find plenty of places to indulge in some shopping. Here are a few suggestions:

  • Roppongi Hills:

    A complex with a wide range of shops, from fashion to lifestyle.
  • Tokyo Midtown:

    Another upscale shopping destination with designer boutiques and restaurants.
  • Don Quijote Roppongi:

    A discount store with a huge selection of goods, from souvenirs to electronics.

Other Places to Stay Near remm Roppongi

If remm Roppongi isn't quite what you're looking for, there are plenty of other accommodations in the area. From luxury hotels to budget-friendly options, you're sure to find the perfect place to stay. Here are some alternative hotels nearby:

Luxury/5-6 Star Hotels Nearby:

  • The Ritz-Carlton, Tokyo:

    Offers stunning views and impeccable service.
  • Grand Hyatt Tokyo:

    Features luxurious rooms and a variety of dining options.
  • Imperial Hotel:

    A historic hotel with a prime location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Hotel Gracery Shinjuku:

    Known for its Godzilla head.
  • Keio Plaza Hotel Tokyo:

    Offers panoramic city views.
  • Park Hotel Tokyo:

    Features art-themed rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Shinjuku Granbell Hotel:

    A stylish hotel with a rooftop bar.
  • Hotel Sunroute Plaza Shinjuku:

    A convenient option near Shinjuku Station.
  • Citadines Central Shinjuku Tokyo:

    Offers serviced apartments with kitchenettes.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the vibrant energy of Roppongi? remm Roppongi offers a comfortable and convenient base for exploring all that Tokyo has to offer. With its modern amenities, relaxing massage chairs, and prime location, it's the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at remm Roppongi through Traveloka for a seamless and affordable experience. Start planning your Tokyo adventure now and book cheap hotels in Japan. Looking for more options? Discover cheap hotels nearby on Traveloka!

All facilities in remm Roppongi

Others remm Roppongi
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in remm Roppongi

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 2550 for adults and JPY 2550 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at remm Roppongi
400
Number of floors in remm Roppongi
1
Another facilities in remm Roppongi
Laundry service, Luggage storage, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in remm Roppongi

What are available facilities at remm Roppongi?
There are top facilites at remm Roppongi such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at remm Roppongi?
The standard check-in time at remm Roppongi is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does remm Roppongi provide breakfast?
Yes, remm Roppongi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of remm Roppongi
remm Roppongi has a 3.5-star rating.
How many floors does remm Roppongi have?
remm Roppongi has 1.
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More Reviews from Other Guests in remm Roppongi

Overall Ratings & Reviews remm Roppongi

Traveloka (24)
Other sources (1,111)
8.8
Very Good
From 1,111 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews remm Roppongi

Number of reviews per page
20
40
Top reviews
Pakawadee
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was quite small for
Miao
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel feels more like a business-oriented location and isn’t very convenient for a family trip. However, the massage chair was a nice touch.
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable and clean
Yi Jwu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and easy access to shopping and restaurants and train station. The massage chair in the room is a giant bonus.
Eugeniu
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good experience, close to subway and good 24/7 food options
Lilian
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The tower view room definitely worth the price! I love the massage chair in the room as well, gotta sit on it every time after tons of walking.
KAH-YOONG
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient location. Lots of restaurants around yet not so overwhelmingly crowded.
J
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very fun area
Tatsuro
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location in nice area. Close to Roppongi station
Wei Ling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Near to train station
Richard
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was small and uncomfortable. This wasn't helped by having a large massage chair taking up a lot of room.
Khiv
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Mayuko
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was spacious enough and the massage chair was a nice touch after the long day. Breakfast was nice, too. Very convenient location.
Wan-Yi
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

EXCELLEBT LOCATION, CLEANING ROOM AND FRIENDLY STAFF.
Vincent
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely people very helpful the Cedar restaurant was fantastic I will stay there again
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing property
keaton
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location for any and all travellers, comfortable and convenient.
Anthony
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

sleep in Tokyo. Check-in is done through self-serve kiosks, but staff are nearby and ready to help if needed. Note that there’s a small nightly tourism tax to pay upon check-in. The first room I was given had an unusual smell, but when I brought it up, the manager personally walked me to a new room to ensure everything was satisfactory. The room itself was compact, as expected for this price point in Tokyo. While the linens and bathroom were very clean, some surfaces like the desk could have used a bit more attention. Room cleaning is only provided if you don’t display the “eco cleaning” sign on your door. Otherwise, they’ll just leave you towels ant the door. Amenities like toothpaste, toothbrushes, and hair brushes are available in the lobby for you to take. The location is excellent, in tge affluent Tokyo neighbourhood of Roppongi. Plus, the hotel is just steps from Roppongi Station, and a short walk away from many restaurants and bars. The nearest metro exit also has elevator access, making it convenient for those with luggage.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Overall, a nice property. Rooms could use a renovation but not necessary. Clean, comfortable and quiet. Would stay there again and would recommend to friends and family. Staff and employees are friendly and helpful
Tania
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I do not recommend. We spent our last night in Japan here and I woke up with my face and neck completely covered in rash. More bumps subsequently appeared around my forearm and calves. I have no allergies and surmised it’s due to dirty pillows and dirty linen. After returning home, I saw a doctor who said that the rash is most likely due to contact because of the sequence of events and because they only appeared in exposed areas, but the hotel refused to take any responsibility, saying that they had checked and “there were no insects”, so basically it’s not their business. Very very poor service recovery.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 remm Roppongi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews remm Roppongi

Traveloka (24)
Other sources (1,111)
8.8
Very Good
From 1,111 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews remm Roppongi

Number of reviews per page
20
40
Top reviews
Pakawadee
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was quite small for
Miao
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel feels more like a business-oriented location and isn’t very convenient for a family trip. However, the massage chair was a nice touch.
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable and clean
Yi Jwu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and easy access to shopping and restaurants and train station. The massage chair in the room is a giant bonus.
Eugeniu
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good experience, close to subway and good 24/7 food options
Lilian
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The tower view room definitely worth the price! I love the massage chair in the room as well, gotta sit on it every time after tons of walking.
KAH-YOONG
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient location. Lots of restaurants around yet not so overwhelmingly crowded.
J
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very fun area
Tatsuro
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location in nice area. Close to Roppongi station
Wei Ling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Near to train station
Richard
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was small and uncomfortable. This wasn't helped by having a large massage chair taking up a lot of room.
Khiv
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Mayuko
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was spacious enough and the massage chair was a nice touch after the long day. Breakfast was nice, too. Very convenient location.
Wan-Yi
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

EXCELLEBT LOCATION, CLEANING ROOM AND FRIENDLY STAFF.
Vincent
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely people very helpful the Cedar restaurant was fantastic I will stay there again
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing property
keaton
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location for any and all travellers, comfortable and convenient.
Anthony
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

sleep in Tokyo. Check-in is done through self-serve kiosks, but staff are nearby and ready to help if needed. Note that there’s a small nightly tourism tax to pay upon check-in. The first room I was given had an unusual smell, but when I brought it up, the manager personally walked me to a new room to ensure everything was satisfactory. The room itself was compact, as expected for this price point in Tokyo. While the linens and bathroom were very clean, some surfaces like the desk could have used a bit more attention. Room cleaning is only provided if you don’t display the “eco cleaning” sign on your door. Otherwise, they’ll just leave you towels ant the door. Amenities like toothpaste, toothbrushes, and hair brushes are available in the lobby for you to take. The location is excellent, in tge affluent Tokyo neighbourhood of Roppongi. Plus, the hotel is just steps from Roppongi Station, and a short walk away from many restaurants and bars. The nearest metro exit also has elevator access, making it convenient for those with luggage.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Overall, a nice property. Rooms could use a renovation but not necessary. Clean, comfortable and quiet. Would stay there again and would recommend to friends and family. Staff and employees are friendly and helpful
Tania
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I do not recommend. We spent our last night in Japan here and I woke up with my face and neck completely covered in rash. More bumps subsequently appeared around my forearm and calves. I have no allergies and surmised it’s due to dirty pillows and dirty linen. After returning home, I saw a doctor who said that the rash is most likely due to contact because of the sequence of events and because they only appeared in exposed areas, but the hotel refused to take any responsibility, saying that they had checked and “there were no insects”, so basically it’s not their business. Very very poor service recovery.
Read More
Number of reviews per page
20
40