Sakura Cross Hotel Shinjuku East Annex

Stunning hotel! So stylish and beautifully designed space to be aesthetic and functional. Staff were incredibly friendly and helpful. Check in was easy with excellent support. The location was brilliant being so close to the train station, cafes, restaurants, shopping and local attractions. Spotlessly clean and beautifully quiet!

no issues, nice room, quiet area

Tight rooms

Was a great property just make sure to know that if you arrive early there is no place to store bags. It’s in a very quiet part of town so it’s a bit of a walk to all the touristy parts of town

Nice place for my family to stay for two days. Feel safe and Convenient. Lot of food options nearby

Location is great, can walk 10mins to Myeongdong. The hotel has an independent cafe near reception along with a GS25 convenient store on premises. Reception staff were great and accommodating. Had a lovely stay.

Room was as described, fit our family of 5 well, clean and comfortable sheets/pillows. Enough towels and toiletries. Only improvement is check in process - required to add info for every guest including children but info was the same for family. would have preferred to fill that in before arrival

Very tiny rooms but amazingly efficient use of space. Very clean and modern. A bit tough with finding spaces for all of our 5 suitcases. Very walkable. I can recommend and will stay again.

Clean and quiet place.

Nice clean place to stay. I’d say a little to small for 2 adults and 3 children but doable if you don’t plan on spending a ton of time in the room.

The room was a bit tight for 4 people. The beds were not comfortable. The location, however, is great. It is very close to the train station and many convenience stores. You can walk to many points of interests. Additionally, it is difficult to get in contact with any staff as there is no front desk reception. I was messaged through Expedia that I would be charged for a damaged tv; however, we never turned the tv on during our stay and were unaware that the tv was damaged and I am unable to talk to anyone outside of using the Expedia chat as there is no front desk staff.

Even though the staff is not on site at the annex full-time, they were extremely responsive when I did have a request.

Close to everything only the room to small but I like the lay out of the room

automated facility, no ramp and small elevator just be a ware, room was nice, and we fit all 5 of us in the room and it wasnt to cramped

Hotel is about 9 minutes walk to Shinjuku station. If you need a place to sleep at night while exploring magnificent Tokyo, it is what you need. Other than that, it’s really small.

questionable security at entryway

We enjoyed the hotel stay. There were 4 of us. Two college aged kids on the bunk bed side. Two parents were on the other side. It was good for privacy. There was a floor sitting area with cushions on the bunk bed side. A folding regular chair and a small folding table were provided if needed. The fridge was small, but adequate. There is a rail that is a coat hangar for all of our coats. There was ample space for 4 coats. There was a shoe rack for our shoes, as all hotels are "please remove shoes before entering room." Disposable slippers are provided. The toilet and sink are in one room. Not much counter space, so we hung our toiletries bag on the rail (hanging rack) on the wall in the corridor/hallway. We could store our bags under the lower bunk bed. This is a big hotel room for Tokyo, but it is small compared to an American hotel. The shower was spacious and the shower head was a flexible shower head. To enter the building, there are steep steps. Elevator to 5 floors. The check in process with the tablet was easy. Earplugs are provided since you can hear street noise a little. It felt like a safe neighborhood. The Shinjuku Eastside Square with a lot eating places was a 5 min walk. The Higashi-Shinjuku train station entrance via escalator was a 6 min walk. The Bakery Donsuke is a 3 min walk in the neighborhood. They have a schedule when different pastries are ready. They are AMAZING! We ate fresh out of the oven an pan. If I went to Tokyo again, I would stay here again.

It was close enough to walk to stations, shopping etc. Pretty convenient place to stay.

Easy check in

This was actually our favorite hotel as a group of 4 during our stay in Japan. It was very cute for the size and absolutely loved the bathroom. My only con with this hotel was the simple mistake of going to the sister location, this was more on me but a good thing to keep in mind to make sure you’re going to the correct one. Other than that I did not love that I never saw 1 single staff member on site and if you needed assistance you would have to whatsapp the emergency number which is fine but response times were lengthy.