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The Hiramatsu Hotels & Resorts Sengokuhara

Hotels
9.2
/10
Exceptional
58 reviews

What Guests Say About Their Stay

Neelima
10.0
/ 10
This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Grace
10.0
/ 10
This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Verified traveler
10.0
/ 10
Amazing experience from all aspects, food, views, rooms, and great location. Staff are so polite and helpful. Nothing is a problem!. Loved the hot springs inside the room.
In the Area
See Map
1245-337 Sengokuhara, Shizuoka, Susono-shi, Chubu, Japan, 250-0631

Main Facilities

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Restaurant
WiFi
Elevator
Staying at The Hiramatsu Hotels & Resorts Sengokuhara is a good choice when you are visiting Susono-shi.
Read More
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What's around The Hiramatsu Hotels & Resorts Sengokuhara

1245-337 Sengokuhara, Shizuoka, Susono-shi, Chubu, Japan, 250-0631
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Discover More About The Hiramatsu Hotels & Resorts Sengokuhara

Location


Staying at The Hiramatsu Hotels & Resorts Sengokuhara is a good choice when you are visiting Susono-shi.

About The Hiramatsu Hotels & Resorts Sengokuhara

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from The Hiramatsu Hotels & Resorts Sengokuhara exclusively for you.

The Hiramatsu Hotels & Resorts Sengokuhara is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Hiramatsu Hotels & Resorts Sengokuhara.

All facilities in The Hiramatsu Hotels & Resorts Sengokuhara

Others The Hiramatsu Hotels & Resorts Sengokuhara
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Front desk
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

General

  • Parking
  • Terrace

Things to Do

  • Spa

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Hiramatsu Hotels & Resorts Sengokuhara

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Hosted evening meal: JPY 25300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Hiramatsu Hotels & Resorts Sengokuhara
20
Number of floors in The Hiramatsu Hotels & Resorts Sengokuhara
4
Another facilities in The Hiramatsu Hotels & Resorts Sengokuhara
Luggage storage, Multilingual staff, Front desk, Laundry service, Concierge

Frequently asked question in The Hiramatsu Hotels & Resorts Sengokuhara

What are available facilities at The Hiramatsu Hotels & Resorts Sengokuhara?
There are top facilites at The Hiramatsu Hotels & Resorts Sengokuhara such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Hiramatsu Hotels & Resorts Sengokuhara?
The standard check-in time at The Hiramatsu Hotels & Resorts Sengokuhara is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does The Hiramatsu Hotels & Resorts Sengokuhara provide breakfast?
Yes, The Hiramatsu Hotels & Resorts Sengokuhara provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Hiramatsu Hotels & Resorts Sengokuhara
The Hiramatsu Hotels & Resorts Sengokuhara has a 4.5-star rating.
How many floors does The Hiramatsu Hotels & Resorts Sengokuhara have?
The Hiramatsu Hotels & Resorts Sengokuhara has 4.
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More Reviews from Other Guests in The Hiramatsu Hotels & Resorts Sengokuhara

9.2
Exceptional
From 58 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Hiramatsu Hotels & Resorts Sengokuhara

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
Read More
hiu lai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

所有嘢都滿分,所有員工服務都好好,住宿所包嘅早餐同晚都很美味,可以預約的私人溫泉很乾淨和寬敞,房間可以睇到富士山,100分的旅程!
Neelima
icon-Family
Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Read More
Grace
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Amazing experience from all aspects, food, views, rooms, and great location. Staff are so polite and helpful. Nothing is a problem!. Loved the hot springs inside the room.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Superb location and decoration, like walking thorough an art gallery (Like an annex of the Pola Museum, to go see too). The rooms are exquisite, with adjoining hot bath room with a beautiful view. And the restaurant, well, one of the most spectacular of Japan, to say the least...
Patrick MF
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Comfort & Delicious food!
Hajime
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

湯船周りには2カ所ごみ箱を置いて下さい。
??
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

食事も設備も最高でした。妊娠中に利用したということもあり、食事のメニューについても細かく確認していただいたり、イスに座るときにもクッションを借りれたりとかなり配慮いただけました。子連れでもきている人が多いようなのでまた利用したいと思います。
Danny
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

連續住了三晚,客制的餐點,服務非常優。
YOKO
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

リゾート言っているのに、くつろげない
Po foon
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

an delightful experience. The food is excellent.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
Danny
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的,服務品質,環境,設施,用料也優。 維ㄧ美中不足的是,已經告知不吃豬肉,但早餐豬肉成分還是很多。可惜。
Sadaharu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

値段は安くないけど想像していたよりも部屋は狭い
SHIMADA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

今回はオーベルジュということで 家族でお食事を堪能…はもちろんですが、お部屋の温泉もまた最高でした。 完全にオーベルジュのハードル上がりました。 ウェルカムドリンクからディナー、朝食に至るまで、舌でも眼でもお食事を堪能致しました。 お部屋の浴槽があるスペースの床には床暖房があり、 庭に向かって窓がフルオープンにしても、寒さは感じず、 バスタブの中から感じる冷たい風が心地良いです。 お部屋なのに露天風呂? でもプライバシーがしっかり確保されているのも安心です。
Tomoyuki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

施設は素晴らしく、居室設備、アメニティ、リネン等々申し分なしです。またホテルスタッフの接客も素晴らしいものでした。唯一残念であったのがレストランスタッフのサービスレベルが必ずしも一級品ではなかった点です。 配膳スタッフの食材説明は声が小さく(マスク着用の為のありますが)内容は伝わりませんでした。またソムリエによるワインのお勧めもイマイチで、提供されるコース料理のそれぞれに対して、どのようなワインが何故適しているのか等々の説明もありませんでした。これだけのプライスレンジのホテルですのでレストランサービスについては一層の改善が必要であると感じます。食事自体はたいへん美味しく、またプレゼンテーションも素晴らしいものでした。
RYOSUKE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

定年退職日に合わせてお世話になりました。接客、部屋、料理何をとっても素晴らしく、いい記念日になりました。流石料理は味もさることながら驚きもあり、またソムリエの方が色んなマッチングを提案頂き、窓から見える景色も面白くエンターテイメントとしても最高でした。部屋の温泉も外の景色も含めて良かったです。次回は以前ピエモンテで食べた白トリフをかけた細麺パスタの入ったプレミアムコースに挑戦します。
Junko
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

想像以上のお食事に感動致しました。 ひらまつ制覇目指してこれからも頑張ります。 スタッフの方も笑顔が最高で百点満点デス! 大好きなシャガールに囲まれて幸せでした。温泉も癒されました。
Kenji
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

サービス、設備、素晴らしいが、中でもお風呂と食事が一番素晴らしい。お風呂は内風呂も広く快適に過ごせました。貸し切り露天風呂も良かった。食事は五感で愉しめ、次には何が出てくるのかワクワクしながら、美味しい食事を楽しむことができました。値段は張るけどそれに見合った価値があると思います。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Hiramatsu Hotels & Resorts Sengokuhara

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 58 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Hiramatsu Hotels & Resorts Sengokuhara

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
Read More
hiu lai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

所有嘢都滿分,所有員工服務都好好,住宿所包嘅早餐同晚都很美味,可以預約的私人溫泉很乾淨和寬敞,房間可以睇到富士山,100分的旅程!
Neelima
icon-Family
Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Read More
Grace
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Amazing experience from all aspects, food, views, rooms, and great location. Staff are so polite and helpful. Nothing is a problem!. Loved the hot springs inside the room.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Superb location and decoration, like walking thorough an art gallery (Like an annex of the Pola Museum, to go see too). The rooms are exquisite, with adjoining hot bath room with a beautiful view. And the restaurant, well, one of the most spectacular of Japan, to say the least...
Patrick MF
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Comfort & Delicious food!
Hajime
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

湯船周りには2カ所ごみ箱を置いて下さい。
??
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

食事も設備も最高でした。妊娠中に利用したということもあり、食事のメニューについても細かく確認していただいたり、イスに座るときにもクッションを借りれたりとかなり配慮いただけました。子連れでもきている人が多いようなのでまた利用したいと思います。
Danny
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

連續住了三晚,客制的餐點,服務非常優。
YOKO
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

リゾート言っているのに、くつろげない
Po foon
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

an delightful experience. The food is excellent.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
Danny
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的,服務品質,環境,設施,用料也優。 維ㄧ美中不足的是,已經告知不吃豬肉,但早餐豬肉成分還是很多。可惜。
Sadaharu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

値段は安くないけど想像していたよりも部屋は狭い
SHIMADA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

今回はオーベルジュということで 家族でお食事を堪能…はもちろんですが、お部屋の温泉もまた最高でした。 完全にオーベルジュのハードル上がりました。 ウェルカムドリンクからディナー、朝食に至るまで、舌でも眼でもお食事を堪能致しました。 お部屋の浴槽があるスペースの床には床暖房があり、 庭に向かって窓がフルオープンにしても、寒さは感じず、 バスタブの中から感じる冷たい風が心地良いです。 お部屋なのに露天風呂? でもプライバシーがしっかり確保されているのも安心です。
Tomoyuki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

施設は素晴らしく、居室設備、アメニティ、リネン等々申し分なしです。またホテルスタッフの接客も素晴らしいものでした。唯一残念であったのがレストランスタッフのサービスレベルが必ずしも一級品ではなかった点です。 配膳スタッフの食材説明は声が小さく(マスク着用の為のありますが)内容は伝わりませんでした。またソムリエによるワインのお勧めもイマイチで、提供されるコース料理のそれぞれに対して、どのようなワインが何故適しているのか等々の説明もありませんでした。これだけのプライスレンジのホテルですのでレストランサービスについては一層の改善が必要であると感じます。食事自体はたいへん美味しく、またプレゼンテーションも素晴らしいものでした。
RYOSUKE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

定年退職日に合わせてお世話になりました。接客、部屋、料理何をとっても素晴らしく、いい記念日になりました。流石料理は味もさることながら驚きもあり、またソムリエの方が色んなマッチングを提案頂き、窓から見える景色も面白くエンターテイメントとしても最高でした。部屋の温泉も外の景色も含めて良かったです。次回は以前ピエモンテで食べた白トリフをかけた細麺パスタの入ったプレミアムコースに挑戦します。
Junko
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

想像以上のお食事に感動致しました。 ひらまつ制覇目指してこれからも頑張ります。 スタッフの方も笑顔が最高で百点満点デス! 大好きなシャガールに囲まれて幸せでした。温泉も癒されました。
Kenji
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

サービス、設備、素晴らしいが、中でもお風呂と食事が一番素晴らしい。お風呂は内風呂も広く快適に過ごせました。貸し切り露天風呂も良かった。食事は五感で愉しめ、次には何が出てくるのかワクワクしながら、美味しい食事を楽しむことができました。値段は張るけどそれに見合った価値があると思います。
Number of reviews per page
20
40