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The Prince Hakone Lake Ashinoko

Name: The Prince Hakone Lake Ashinoko
Address: 144 Moto-hakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0592, 144 Moto-hakone, Kanto, 250-0592, Japan
Rating: 9.3

Hotels

8.6

/10

Very Good

735 reviews

What Guests Say About Their Stay

Melania

10.0

/ 10

It was a superb great staycation here! All staffs were very polite, helpful, they put their guests as their priority! 10/10!! Their service was awesome! They provided shuttle bus to some areas, so no need to worry about the location tho! And they had a very great scenery which is Lake Ashinoko, and superb great onsen and activities or even other restaurant areas to enjoy! There was typhoon last week when I stayed here, and due to it was the biggest typhoon ever (Hagibis typhoon) so I can’t go anywhere just stay at hotel, but suddenly on the next day when I wanna checked out, all of the transportation to Tokyo and Hakone were stop due to dangerous. So I extend the staycation here, but at night suddenly biggest typhoon made this hotel flooding in the lobby and lights out. So they decided to moved me to other hotel higher in the Hakone area which not dangerous and there’s electricity ON! And, you know what? They didn’t charge anything for the 2nd day and the new hotel we moved in!! Even they always did apologize to us due to this condition (even it was force majour not their mistakes) can you see their service from here? And when checked out from the new hotel, they even pick us up with their shuttle bus and send us to Odawara station. Will come back again for sure to this hotel with superb service and great scenery! See you again later!!💙

In the Area

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144 Moto-hakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0592

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at The Prince Hakone Lake Ashinoko is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around The Prince Hakone Lake Ashinoko

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144 Moto-hakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0592

Discover More About The Prince Hakone Lake Ashinoko

Location

Staying at The Prince Hakone Lake Ashinoko is a good choice when you are visiting Hakone-machi.

About The Prince Hakone Lake Ashinoko

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Prince Hakone Lake Ashinoko exclusively for you.

The Prince Hakone Lake Ashinoko is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Prince Hakone Lake Ashinoko.

All facilities in The Prince Hakone Lake Ashinoko

Others

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop
Elevator

Things to Do

Shops
Spa
Garden
Sauna
Steam room

General

Banquet
Reception hall
Parking
Terrace

Connectivity

LAN Internet
Free WiFi

Nearby Facilities

Souvenir shop
Grocery

Food and Drinks

Breakfast

Shuttle Service

Train station pickup

Accommodation Policy & General Information in The Prince Hakone Lake Ashinoko

Important Note

Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM. Additional fees apply to children 0-5 years old for breakfast and dinner. Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Prince Hakone Lake Ashinoko	134
Number of floors in The Prince Hakone Lake Ashinoko	4
Another facilities in The Prince Hakone Lake Ashinoko	Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in The Prince Hakone Lake Ashinoko

What are available facilities at The Prince Hakone Lake Ashinoko?

There are top facilites at The Prince Hakone Lake Ashinoko such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Prince Hakone Lake Ashinoko?

The standard check-in time at The Prince Hakone Lake Ashinoko is starting from From 15:00 while the latest check-out time is at Before 11:00

Does The Prince Hakone Lake Ashinoko provide breakfast?

Yes, The Prince Hakone Lake Ashinoko provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Prince Hakone Lake Ashinoko

Overall Ratings & Reviews The Prince Hakone Lake Ashinoko

Traveloka (7)

Other sources (728)

8.6

Very Good

From 728 reviews

Cleanliness

8.8

Room Comfort

8.8

Location

6.8

Service and Facilites

8.8

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Traveler Reviews The Prince Hakone Lake Ashinoko

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Top reviews

Fantastic location! Very quiet and scenic setting. Loved our room and staff. Not many food options, hotel food overpriced.

Verified traveler

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

The hotel offers a shuttle service that picks you up from the train station, which is convenient. However, it doesn’t provide any guidance for visiting Mount Fuji, so we had to navigate on our own using the Hakone Travel Pass. It would have been much easier if there had been a tour guide or tourist bus that took us directly, even if we had to pay for it. Another area for improvement is the internet, which was a bit unreliable and sometimes cut out at night. The room was comfortable but could use some improvements. It featured an electric kettle and a fridge, which were great for enjoying tea in the evening. The onsen was excellent, with wonderful hot spring water, although the facility could benefit from some updates and a bit more attention to its decor. Overall, the experience was great. The hotel offers stunning lake views with a glimpse of Mount Fuji, but if you want a closer view, the hotel doesn't provide any services to help with that. As foreigners, we were unable to rent a car, so we had to rely on local transport in Hakone, which made getting around a bit slower. Still, everything was overall very good.

Ted

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Excellent and very relaxing. Staff so helpful with excellent service.

Leilei

Leisure Family

10.0

/10

Reviewed 25 week(s) ago

beautiful

Richard

10.0

/10

Reviewed 34 week(s) ago

Truly five star accommodation in an immaculate setting. The level of service is actually six star. The hot springs (Onsen) were well kept and stocked with soaps and lotions and grooming aids. We dined at the well stocked buffet because we were there for one night but a longer stay would have included the French and Japanese cuisine.

PIERRE

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Excellent hotel and staff.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.