Urakusatsu Tou

Hotels
8.8
/10
Very Good
182 reviews

What Guests Say About Their Stay

Connor
10.0
/ 10
This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here.
Usa
10.0
/ 10
The location of this property is so convenient, walkable to downtown and attractions.
Andy
10.0
/ 10
Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall.
In the Area
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300 Kusatsu Kusatsumachi Agatsumagun, Gunma 377-171, Gunma, Agatsuma-gun, Kanto, Japan, 377-1711

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Urakusatsu Tou is a hotel is located at Kusatsu-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Urakusatsu Tou

300 Kusatsu Kusatsumachi Agatsumagun, Gunma 377-171, Gunma, Agatsuma-gun, Kanto, Japan, 377-1711
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Urakusatsu Tou Rates per Night

Looking for the best Urakusatsu Tou hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Urakusatsu Tou room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Urakusatsu Tou Location & Address

Urakusatsu Tou is located at 300 Kusatsu Kusatsumachi Agatsumagun, Gunma 377-171, 群馬, 吾妻郡, 関東, 日本, 377-1711. It's situated in the Urakusatsu area of Japan, known for its onsen and natural beauty. The hotel is approximately 150 km from the city center of Tokyo.

How to go to Urakusatsu Tou from Airport

Navigating from the airport to Urakusatsu Tou is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of how to get to your hotel.
  • Taxi (Most Direct):

    A taxi from Narita (NRT) or Haneda (HND) airport will take you directly to Urakusatsu Tou. This is the fastest option, but also the most expensive. Expect a journey of around 3-4 hours from Narita and 2.5-3.5 hours from Haneda, depending on traffic.
  • Train (Most Scenic):

    Take the Narita Express or Limousine Bus to Tokyo Station, then transfer to the JR Joetsu Shinkansen to Takasaki Station. From Takasaki, take a local bus to Urakusatsu. This option offers beautiful views of the Japanese countryside.
  • Bus (Most Affordable):

    Highway buses operate from both Narita and Haneda airports to Kusatsu Onsen Bus Terminal. From there, Urakusatsu Tou is a short taxi or local bus ride away. This is generally the cheapest option, but also the slowest.

Tips:

For the most convenient route, consider taking the train to Takasaki and then a taxi to Urakusatsu Tou. This balances speed and cost effectively. Pre-booking your train tickets, especially during peak season, is highly recommended. You can use Traveloka to book your train tickets in advance.

Urakusatsu Tou Reviews & Summary

Looking for all the details about Urakusatsu Tou? Want to know what other guests think? This hotel consistently receives positive hotel reviews for its exceptional service and stunning location. Guests love the hotel's traditional Japanese hospitality, the relaxing onsen (hot springs), and the delicious cuisine. The standout feature is undoubtedly the outdoor onsen with views of the surrounding mountains. Many reviewers also praise the attentive staff and the cleanliness of the rooms. "A truly wonderful experience! The onsen was incredible, the food was delicious, and the staff went above and beyond to make our stay memorable. Highly recommend!"

Urakusatsu Tou Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Urakusatsu Tou offers a variety of categories of hotel rooms to suit every traveller's needs. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    A comfortable and well-appointed room with twin beds or a double bed. Non-smoking rooms are available.
  • Superior Room:

    A larger room with a seating area and views of the surrounding mountains. Some rooms have bathtubs, while others have showers.
  • Deluxe Room:

    A spacious room with a private balcony and a traditional Japanese tatami mat area. Non-smoking options are available.
  • Suite:

    The most luxurious option, featuring a separate living room, a bedroom with a king-size bed, and a private onsen.
  • Pet-Friendly Room:

    Urakusatsu Tou offers a limited number of pet-friendly rooms. An additional cleaning fee of ¥5,000 (approximately SGD 50) applies. Guests must provide proof of vaccination and agree to the hotel's pet policy.

Hotel Facilities in Urakusatsu Tou

Urakusatsu Tou boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxing onsen to fun activities for the kids, there's something for everyone. Here's a look at the hotel facilities available:
  • Onsen (Hot Springs):

    Enjoy both indoor and outdoor onsen with natural hot spring water. Open 24 hours.
  • Restaurant:

    Serves traditional Japanese cuisine using fresh, local ingredients. Open for breakfast, lunch, and dinner.
  • Lounge:

    A relaxing space to unwind with a drink. Open from 5:00 PM to 11:00 PM.
  • Kids' Play Area:

    A dedicated play area for children with toys and games. Open from 9:00 AM to 6:00 PM.
  • Gift Shop:

    Browse a selection of local crafts and souvenirs. Open from 9:00 AM to 9:00 PM.
  • Free Wi-Fi:

    Available throughout the hotel.
  • Parking:

    Free parking is available for guests.

Hotel Buffet or Restaurant/Cafe in Urakusatsu Tou

Urakusatsu Tou offers a delightful culinary experience with its hotel restaurant and cafe. Whether you're looking for a hearty buffet or a light snack, you'll find something to satisfy your cravings.
  • Restaurant "Yama":

    This hotel restaurant specializes in traditional Japanese cuisine. They offer a buffet breakfast (¥3,000 per person, approximately SGD 30) with a wide variety of dishes, including grilled fish, miso soup, and rice. For dinner, they offer a multi-course Kaiseki menu (¥8,000 per person, approximately SGD 80) featuring seasonal ingredients. Open for breakfast from 7:00 AM to 9:00 AM and for dinner from 6:00 PM to 9:00 PM. Their signature dish is the "Joshu Wagyu Beef Steak."
  • Cafe "Kawa":

    This cozy cafe serves coffee, tea, and light snacks. They also offer a selection of cakes and pastries. Open from 10:00 AM to 5:00 PM.

Urakusatsu Tou Airport pickups and How to Book

Need a convenient hotel to airport transfer? Urakusatsu Tou offers airport pick-up services to make your arrival and departure as smooth as possible. The hotel provides airport shuttle services from both Narita (NRT) and Haneda (HND) airports. To book an airport pick-up, you must contact the hotel directly at least 72 hours in advance. Provide your flight details, including arrival time and flight number. The cost is approximately ¥25,000 (approximately SGD 250) from Narita and ¥20,000 (approximately SGD 200) from Haneda.

Nearby MRT Station & Bus Stops

Getting around Urakusatsu is easy with convenient access to public transportation. Here are the nearby MRT stations and bus stops:
  • Kusatsu Onsen Bus Terminal:

    This is the main bus terminal in the area, located approximately 2 km from Urakusatsu Tou. Buses connect to various destinations, including Takasaki Station and other nearby towns.
  • Nearest MRT Station:

    There are no MRT stations in Urakusatsu. The nearest train station is Takasaki Station, which is accessible by bus from Kusatsu Onsen Bus Terminal.
To use the buses, you can purchase a Suica or Pasmo card, which are rechargeable contactless cards accepted on most public transportation in Japan. These cards can be purchased at major train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Urakusatsu and the surrounding area offer a variety of nearby sightseeing places perfect for a family day out. Here are a few things to see nearby:
  • Kusatsu Onsen (Yubatake):

    The iconic hot spring field in the center of Kusatsu Onsen. It's a unique and fascinating sight, with hot spring water cascading down wooden structures. Free to visit. (2 km from hotel)
  • Kusatsu Nettaiken (Tropical Dome):

    A botanical garden featuring tropical plants and flowers. A great place to escape the cold in winter. Entry fee: ¥800 (approximately SGD 8). (2.5 km from hotel)
  • Sai no Kawara Park:

    A beautiful park with hot spring streams and walking trails. A relaxing place to enjoy nature. Free to visit. (3 km from hotel)
  • Kusatsu International Ski Resort:

    A popular ski resort with slopes for all skill levels. Open during the winter months. Lift tickets start from ¥4,500 (approximately SGD 45). (5 km from hotel)
  • Mount Shirane:

    An active volcano with stunning views. You can hike to the summit or take a ropeway. Ropeway tickets: ¥2,000 (approximately SGD 20). (10 km from hotel)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Urakusatsu Tou (Tokyo)

Craving some nearby dining options? Urakusatsu offers a variety of local food experiences, from cozy cafes to delicious street food. Here are a few food eatiries near me:

Cafes/Restaurants:

  • Cafe du Lys:

    A charming cafe serving coffee, pastries, and light meals.
  • Teuchi Soba Kobo:

    A traditional soba noodle restaurant.
  • Hanaya:

    A popular restaurant serving local Japanese cuisine.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    A classic Japanese street food.
  • Takoyaki (octopus balls):

    A savory snack made with octopus, batter, and toppings.
  • Ramen (noodle soup):

    A hearty and flavorful noodle soup.
  • Okonomiyaki (savory pancake):

    A customizable pancake with various ingredients.
  • Taiyaki (fish-shaped cake):

    A sweet cake filled with red bean paste.

Shopping places near Urakusatsu Tou (Tokyo)

Looking for some nearby shopping opportunities? While Urakusatsu is known for its onsen, you can find a variety of shops near me in the surrounding area. Here are a few shopping places near Urakusatsu Tou:
  • Kusatsu Onsen Shopping Street:

    A charming street lined with shops selling local crafts, souvenirs, and snacks.
  • Karuizawa Prince Shopping Plaza:

    A large outlet mall located about an hour from Kusatsu.
  • Takasaki Station Shopping Area:

    A variety of department stores and shops located near Takasaki Station.

Other Places to Stay Near Urakusatsu Tou

Looking for other affordable hotels nearby? Here are some alternative accommodations in the Tokyo area:

3 luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Tokyo:

    Offers stunning city views and world-class service.
  • Mandarin Oriental, Tokyo:

    Known for its exceptional dining and luxurious accommodations.
  • Aman Tokyo:

    A serene and minimalist hotel with a focus on wellness.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

3 four-star hotels nearby:

  • Hotel Gracery Shinjuku:

    Famous for its Godzilla head on the roof.
  • Keio Plaza Hotel Tokyo:

    Offers a variety of restaurants and bars with panoramic views.
  • Park Hotel Tokyo:

    Features unique art-themed rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

3 three-star hotels nearby:

  • Hotel Sunroute Plaza Shinjuku:

    A convenient and affordable option near Shinjuku Station.
  • Citadines Shinjuku Tokyo:

    Offers serviced apartments with kitchenettes.
  • Washington Hotel Shinjuku:

    A budget-friendly hotel with comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the charm of Urakusatsu Tou? With its stunning location, relaxing onsen, and delicious cuisine, it's the perfect place to unwind and escape the hustle and bustle of city life. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to create unforgettable memories in this beautiful corner of Japan. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. book cheap hotels in Japan cheap hotels nearby

All facilities in Urakusatsu Tou

Others Urakusatsu Tou
Others

General

  • Parking
  • Smoking area
  • Fireplace in lobby
  • Rooftop terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Urakusatsu Tou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Facilities fee: JPY 4500 per accommodation

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed facilities fee is charged per hour to access the outdoor private bath.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Meals are not included in the breakfast and half board rates for children 0-5 years old. Meals for children are available by advance reservation only and must be requested at least 3 days in advance of arrival.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Urakusatsu Tou
56
Another facilities in Urakusatsu Tou
Smoking area, Fireplace in lobby, Rooftop terrace, Others, Safety deposit box

Frequently asked question in Urakusatsu Tou

Is Urakusatsu Tou parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for our guests at Urakusatsu Tou. We don't currently offer valet parking services, but ample free parking is available for your convenience. We hope you enjoy your stay!
Does Urakusatsu Tou offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those for Urakusatsu Tou. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Urakusatsu Tou offer free hotel Wi-Fi for guests during their stay?
I'm afraid I don't have access to real-time information, including details on specific hotel amenities like hotel wifi. To find out if Urakusatsu Tou offers free Wi-Fi, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
Where is the nearest MRT station or bus stops nearby Urakusatsu Tou? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Urakusatsu Tou. For MRT stations, you'll need to check a map or journey planner as the hotel's location may require a bus journey first. Nearby visitor attractions include Kusatsu Onsen, known for its hot springs, and the scenic Kusatsu Shirane volcano.
Is Urakusatsu Tou a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Urakusatsu Tou is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Many hotels have specific pet policies, so confirming directly is the best way to ensure a smooth trip for you and your furry friend. Look for information on their pet-friendly hotel or animal-friendly hotels policies.
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More Reviews from Other Guests in Urakusatsu Tou

8.8
Very Good
From 182 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Urakusatsu Tou

Number of reviews per page
20
40
Top reviews
Connor
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here.
Taylor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

おもてなしは優れていました。
Usa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location of this property is so convenient, walkable to downtown and attractions.
Min Yen Veronica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The onsen district has amazing accommodations. Everything was above par at this establishment, being a newer building but the dinner and breakfast was a little disappointing compared with other places I stayed at with comparable price.
Andy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall.
Franco Chi Kong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The room has a nice view and it is well decorated.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town.
Shelley
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The room was spacious, with high ceilings and large windows. We stayed for one night, and it was comfortable. The dinner was just okay, but the breakfast was delicious. The only downside is that the men's and women's onsen baths didn't switch, unlike other onsen hotels I've stayed at. This hotel has a more Western style It's not a traditional onsen ryokan. But overall was a great experience!
Read More
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The hotel is located in a quiet area yet it is walkable to the main area. There is a lot of dining option and I also like the fusion Japanese/French dinner. Tasty and elegant. The parking is also easy. We had the room with the private onsen. Love it!!
Angus
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The property facilities are good but the service is average and seems the staff shortage affecting the service level. Food quality is average.
Simon
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Beautiful hotel in the hot springs. Perfect to get away from the chaos of the city.
rebecca
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff were unaccommodating , dismissive, and unhelpful and lacking insight into guests needs. They were unwilling to accommodate us for breakfast because we did not book at the time of our initial reservation - despite their dining room being more than 1/2 empty and when nearly all other restaurants in town were closed because of the day of the week ( apparently most breakfast places are closed on Wednesday.) They could have made our stay terrific with the slightest effort which they were unwilling to make.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Overall a nice authentic experience in a convenient location. Only let down by uncomfortable beds and lack of drinks available from the bar after 10pm! The authentic japenewe breakfast was beautifully presented but there were no other food options if it was not to your liking. Rooms were clean well equipped with nice bathrooms. Hotel very central and within easy reach of the main centre.
Read More
Justin
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Good customer service. Nice location.
Rungruedee
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Dinner and breakfast are superb.
Kusumann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The dinner that we had for 2 night was superb, presentation and taste like a Michelin star restaurant. Room was spacious with a view, staff were attentive and willing to help with any requests even at night. BF box tasted good. Within walking distance from bus terminal and maybe that’s why the hotel doesn’t offer a shuttle bus service which we needed due to our large-sized luggage
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Mark
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Location Location Location
HARUNA
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

とても素敵なお宿でした! 清潔さ、快適さ、立地、スタッフの対応などすべて良くまた宿泊したいと思いました。
Okamoto
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

とても綺麗で過ごしやすいお部屋でした。靴を脱ぐところと部屋がしっかり仕切られているのも良かったです。朝食がとても美味しかったです。アメニティもオーガニックな製品で気に入りました。スタッフの方も親切で、心地よく過ごせました。 また滞在したいです。ありがとうございました。
AKEMI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

部屋数が多くないせいかのんびりと過ごすのにとても良いホテルです。スタッフの方は海外方も多かったのですがとても親切丁寧な接客をしてくださいました。大浴場のシャワーヘッドとドライヤーがリファで嬉しかったです。終日雨だったため屋上で星が見られず残念。。客層も日本人が多かったので静かに過ごすことができました。ありがとうございました。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Urakusatsu Tou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 182 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Urakusatsu Tou

Number of reviews per page
20
40
Top reviews
Connor
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here.
Taylor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

おもてなしは優れていました。
Usa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location of this property is so convenient, walkable to downtown and attractions.
Min Yen Veronica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The onsen district has amazing accommodations. Everything was above par at this establishment, being a newer building but the dinner and breakfast was a little disappointing compared with other places I stayed at with comparable price.
Andy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall.
Franco Chi Kong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The room has a nice view and it is well decorated.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town.
Shelley
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The room was spacious, with high ceilings and large windows. We stayed for one night, and it was comfortable. The dinner was just okay, but the breakfast was delicious. The only downside is that the men's and women's onsen baths didn't switch, unlike other onsen hotels I've stayed at. This hotel has a more Western style It's not a traditional onsen ryokan. But overall was a great experience!
Read More
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The hotel is located in a quiet area yet it is walkable to the main area. There is a lot of dining option and I also like the fusion Japanese/French dinner. Tasty and elegant. The parking is also easy. We had the room with the private onsen. Love it!!
Angus
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The property facilities are good but the service is average and seems the staff shortage affecting the service level. Food quality is average.
Simon
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Beautiful hotel in the hot springs. Perfect to get away from the chaos of the city.
rebecca
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff were unaccommodating , dismissive, and unhelpful and lacking insight into guests needs. They were unwilling to accommodate us for breakfast because we did not book at the time of our initial reservation - despite their dining room being more than 1/2 empty and when nearly all other restaurants in town were closed because of the day of the week ( apparently most breakfast places are closed on Wednesday.) They could have made our stay terrific with the slightest effort which they were unwilling to make.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Overall a nice authentic experience in a convenient location. Only let down by uncomfortable beds and lack of drinks available from the bar after 10pm! The authentic japenewe breakfast was beautifully presented but there were no other food options if it was not to your liking. Rooms were clean well equipped with nice bathrooms. Hotel very central and within easy reach of the main centre.
Read More
Justin
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Good customer service. Nice location.
Rungruedee
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Dinner and breakfast are superb.
Kusumann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The dinner that we had for 2 night was superb, presentation and taste like a Michelin star restaurant. Room was spacious with a view, staff were attentive and willing to help with any requests even at night. BF box tasted good. Within walking distance from bus terminal and maybe that’s why the hotel doesn’t offer a shuttle bus service which we needed due to our large-sized luggage
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Mark
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Location Location Location
HARUNA
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

とても素敵なお宿でした! 清潔さ、快適さ、立地、スタッフの対応などすべて良くまた宿泊したいと思いました。
Okamoto
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

とても綺麗で過ごしやすいお部屋でした。靴を脱ぐところと部屋がしっかり仕切られているのも良かったです。朝食がとても美味しかったです。アメニティもオーガニックな製品で気に入りました。スタッフの方も親切で、心地よく過ごせました。 また滞在したいです。ありがとうございました。
AKEMI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

部屋数が多くないせいかのんびりと過ごすのにとても良いホテルです。スタッフの方は海外方も多かったのですがとても親切丁寧な接客をしてくださいました。大浴場のシャワーヘッドとドライヤーがリファで嬉しかったです。終日雨だったため屋上で星が見られず残念。。客層も日本人が多かったので静かに過ごすことができました。ありがとうございました。
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