Villa Rusutsu

The chalet was great, cosy and warm. The underfloor heating was very nice. Food was great. The Chabu Chabu and Sukiyaki were very tasty. The breakfast buffet was very good. The potatoes were a hit. The shuttle van was very convenient and efficient. The staff were really great, super nice and helpful. Special shout out to the Chef for the great food and Angela and Megan for all the help and the van driving. We had a fantastic stay. Thank you and Merry Christmas

Ok

Quiet, neat, clean, private with approachable and friendly staff and hearty buffet breakfasts. Reliable snow shuttle service. Great service and location.

Very spacious, amazing staff who help shuttle you around! Only feedback is the beds could be muuuuch more comfortable

very good

Close to the resort but also felt isolated enough to be private. Would stay again!

The staff at Villa Rusutsu was very welcoming and accommodating. They drove us around, gave us recommendations, and helped us have a terrific stay. Thank you, Maria and Valentina!

Nice service and staff were very helpfull! Sento needs a bit of cleaning smells funny. Overall it was good very licky with the weather over our stay.

Hotel was to far from facilities and the abilty to have to organise meals at resteraunt more than 24 hours in advance was frustrating, so we didn’t go. Pictures on the internet exaggerated the room size, beds were hard, towels were not changed once in 6 nights. I wouldn’t deifinitely not recommend this villa complex

Absolutely magic. This place is divine. The cabins are dreamy. Located at literally 3 minutes from Rusutsu Snowpark.

We took BBQ. It was good. The breakfast is in set and great.

Villa Rusutsu was perfect for our stay. We were a group of 8 people and divided easily into two rooms of four (one cabin). The villa is comprised of several cabins situated next/close to each other in an idyllic and relaxing setting. We were there during summer so tourism was at a low given the town is a ski village. The rooms are large and perfect for four with one double upstairs and two singles below (these can be arranged to your group's specifications). The town itself is a quick <5 min drive away. There is an onsite bath open 24h (gender separate) with sauna which is really nice to relax in. Yoko, the onsite manager, was extremely helpful and very pleasant to talk with. She came and offered us suggestions for day trips for the surrounding areas without us asking, and actually gave us information on some coastal sites we were unaware of which changed our itinerary for the day! The breakfast was some of the best we've had using some local ingredients. Our family also decided to take a family photo at the villa given we hadn't taken one in over 12 years. Yoko and staff were extremely accommodating, even in helping move some of the dining room furniture around to frame the perfect picture. Overall, our stay was wonderful, and we would highly recommend Villa Rusutsu to anyone traveling through the area.

Amazing atmosphere, great service, lovely vacation house, good breakfast, clean and comfortable. We’re definitely coming back and will recommend to friends.

This was a ski trip with 4 adults. Our room was clean but there was a used soap in the bathroom. Rooms were not cleaned consistently during our stay nor tea and coffee filled up. The room was freezing when we arrived so it would help if staff turned the heaters on prior to check in as it took a full day to warm the room up (but afterwards it was toasty warm - only the bathroom was cold). We used a towel to block the draught under the front door. There were only 6 hangers for the entire place and outside shoe are is unheated so we had to bring all skiwear and boots inside into the small shared lounge space and hang jackets from bannisters, knobs, door handles etc etc. A hanging area inside for jackets would help to make this villa more ski friendly. Dinner dishes although tasty, were tiny for hungry skiers and came out very slowly, one at a time- we did not eat at the hotel again. Breakfast however was excellent and plentiful. western options only. Staff were very friendly and helpful. shuttle service is excellent- you need to book your shuttle times (for ski drop off and pick up). They also will drop and pick you up from any nearby restaurants/seicomart. 24 hour onsen was a treat after skiing. Note- twin beds are in the lounge area downstairs and other beds in open loft. there are only tea/coffee facilities- no kitchen. This place is really a hotel but not quite managed the same way. Overall a great stay because of rusutsu snow but a few practical things missing for skiers

A great place to stay to ski Rusutsu and get away from the resorts being a kilometre down the road. The staff were very helpful with use of the free shuttle to get us to the resort and restaurants. Unfortunately the restaurant was closed for the week we were there due to the chef having a ski accident, but the staff were able to make dinner reservations and shuttle transport for dinner each night.

Very cute private villa with beautiful surroundings in winter. Breakfast is very good and delicious. Room is very clean and comfortable. Highly recommended for family with children.

Great, friendly staff and amazing hot breakfast every morning.

Villa was good enough and the young staff was very kind but to find a restaurant for dinner was very hard.

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親切丁寧衛生的とても良かったです