Sarova Panafric Hotel

Hotels
8.4
/10
Very Good
410 reviews
In the Area
See Map
Junction of Kenyatta Ave and Valley Rd., Kilimani, Dagoretti North, Nairobi, Kenya, 00100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sarova Panafric Hotel is a hotel is located at Kilimani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sarova Panafric Hotel

Junction of Kenyatta Ave and Valley Rd., Kilimani, Dagoretti North, Nairobi, Kenya, 00100
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Discover More About Sarova Panafric Hotel

Location


Sarova Panafric Hotel is a hotel is located at Kilimani.

About Sarova Panafric Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sarova Panafric Hotel exclusively for you.

Sarova Panafric Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sarova Panafric Hotel.

All facilities in Sarova Panafric Hotel

Others Sarova Panafric Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Spa
  • Garden

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms
  • Business center

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

General

  • Smoking area
  • Reception hall
  • Parking

Transportation

  • Airport transfer
  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sarova Panafric Hotel

Important Note
  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Guests must transfer via Airport shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at Sarova Panafric Hotel
176
Number of floors in Sarova Panafric Hotel
7
Another facilities in Sarova Panafric Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Sarova Panafric Hotel

What are available facilities at Sarova Panafric Hotel?
There are top facilites at Sarova Panafric Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sarova Panafric Hotel?
The standard check-in time at Sarova Panafric Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Sarova Panafric Hotel
Sarova Panafric Hotel has a 4.0-star rating.
How many floors does Sarova Panafric Hotel have?
Sarova Panafric Hotel has 7.
How many rooms are available at Sarova Panafric Hotel
Sarova Panafric Hotel has 176.
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More Reviews from Other Guests in Sarova Panafric Hotel

8.4
Very Good
From 410 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Sarova Panafric Hotel

Number of reviews per page
20
40
Top reviews
Sufyan Ahmed
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent though there’s need to renovate. Some fittings look old.
Takafumi
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All staffs gave a good service with kindness. Accommodation was very clean.
Margaret
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was good enough
christine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were all amazing & very helpful. The pool area & gym & spa were great. The restaurant & food was also amazing. Our room was very spacious & comfortable! Would differently stay here again.
Marc
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We have stayed here many many times and it has always been 5stars all around. This time we were put in a room that was absolutely not good.. showing not working, fixtures dirty and worn, very small.
christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Easy check in, front staff are amazing. Fantastic pool area & bar
Marc
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible staff
Matthew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Food all good and interesting, especially Wed bkfast with Kenyan food choices
JOE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Nice place A little loud if you’re facing the street And if you want two beds your options are limited Food is not great, but okay
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We completely enjoyed our stay. We felt safe and appreciated as a customer. The grounds and facility were in great shape. The rooms were well appointed and comfortable. The food was delicious in Flame Tree restaurant and the bar had a great ambiance. Highly recommend wife your stay in Nairobi.
MARK
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

My stay was great. The room was clean and the air-conditioning was working and room services was great too. The only disappointment was food. We were served with meat (beef) that was rotten. But, the kitchen department asked for apology and we appreciated their apology & explanations. They handled it in a very professional. Otherwise overall everything was excellent.
Read More
Dawn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I had an amazing stay here. The staff were top notch and extremely helpful during our entire stay. I had a few issues with my initial room that I was given at check in, and when I brought them up to the onsite manager, he quickly went out of his way to change my room. ALL of the staff I interacted with were fantastic. From the front desk, to the restaurant staff, to housekeeping, everyone went above and beyond. The rooms were great and very comfortable. Even the room I changed from was great. The main issue I had was with the balcony door. It had a large gap that could let bugs inside. Because I could not get the yellow fever vaccine, I was terrifed of mosquitos coming in. As I stated earlier, the manager changed our room without any issue and the new room was perfect. I would reccommend this hotel to anyone going to Nairobi.
Read More
zohrab
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great gym and excellent breakfast buffet! The staff are very courteous and friendly
Martyne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff is very customer oriented. Martyne from Canada
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff at the hotel were just fantastic people and very patient. The rooms were very clean plus the housekeeping staff do not hesitate to help when asked. The guest services team at the restaurant are just fabulous. Making my 18 year old daughter's birthday a very special day to remember. Thank you all at Sarova Panafric.
Read More
Kenneth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent guest services, very clean
Thomas
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The best thing about the Sarova is the staff. Everyone eager to help you and welcome you. The spa treatments were wonderful with Pamela and Caroline. Kelvin was the best waiter and Stanley handled a large group well. Our main problem was the lobby only holds 10 people so there isn’t a place to hold meetings. Fortunately the weather was good and we met outside at the poolside restaurant.
Read More
Riad
icon-Business
Business
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The staff were amazing, but manager was very rude and unhelpful. I made 2 reservations, as i stayed there twice within a week. 3 days and one day. On the one day i forgot to check 2 people, but the manager insisted that i pay extra $40, for that mistake. He said one person is cheaper because less water, less towels, and so on. But then i realized that the price is the same, and when i confronted him, he said, its the policy, abd has nothing to fo with what he stated before, so he actually lied. He said it will be too much work for him to cancel the extra $40. We had a pleasant time with everyone, except the manager, whose supposed to be the best example of customer service. He was very rude and unprofessional. I have a group of 8 people coming in August, but we will definitely not stay there..
Read More
Felicia
icon-with Partner
with Partner
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Staff to give feedbacks when customer complain about things which needs to be fixed in rooms
GICHUKI
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

A
Number of reviews per page
20
40

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Others 4 Sarova Panafric Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 410 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sarova Panafric Hotel

Number of reviews per page
20
40
Top reviews
Sufyan Ahmed
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent though there’s need to renovate. Some fittings look old.
Takafumi
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All staffs gave a good service with kindness. Accommodation was very clean.
Margaret
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was good enough
christine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were all amazing & very helpful. The pool area & gym & spa were great. The restaurant & food was also amazing. Our room was very spacious & comfortable! Would differently stay here again.
Marc
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We have stayed here many many times and it has always been 5stars all around. This time we were put in a room that was absolutely not good.. showing not working, fixtures dirty and worn, very small.
christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Easy check in, front staff are amazing. Fantastic pool area & bar
Marc
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible staff
Matthew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Food all good and interesting, especially Wed bkfast with Kenyan food choices
JOE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Nice place A little loud if you’re facing the street And if you want two beds your options are limited Food is not great, but okay
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We completely enjoyed our stay. We felt safe and appreciated as a customer. The grounds and facility were in great shape. The rooms were well appointed and comfortable. The food was delicious in Flame Tree restaurant and the bar had a great ambiance. Highly recommend wife your stay in Nairobi.
MARK
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

My stay was great. The room was clean and the air-conditioning was working and room services was great too. The only disappointment was food. We were served with meat (beef) that was rotten. But, the kitchen department asked for apology and we appreciated their apology & explanations. They handled it in a very professional. Otherwise overall everything was excellent.
Read More
Dawn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I had an amazing stay here. The staff were top notch and extremely helpful during our entire stay. I had a few issues with my initial room that I was given at check in, and when I brought them up to the onsite manager, he quickly went out of his way to change my room. ALL of the staff I interacted with were fantastic. From the front desk, to the restaurant staff, to housekeeping, everyone went above and beyond. The rooms were great and very comfortable. Even the room I changed from was great. The main issue I had was with the balcony door. It had a large gap that could let bugs inside. Because I could not get the yellow fever vaccine, I was terrifed of mosquitos coming in. As I stated earlier, the manager changed our room without any issue and the new room was perfect. I would reccommend this hotel to anyone going to Nairobi.
Read More
zohrab
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great gym and excellent breakfast buffet! The staff are very courteous and friendly
Martyne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff is very customer oriented. Martyne from Canada
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff at the hotel were just fantastic people and very patient. The rooms were very clean plus the housekeeping staff do not hesitate to help when asked. The guest services team at the restaurant are just fabulous. Making my 18 year old daughter's birthday a very special day to remember. Thank you all at Sarova Panafric.
Read More
Kenneth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent guest services, very clean
Thomas
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The best thing about the Sarova is the staff. Everyone eager to help you and welcome you. The spa treatments were wonderful with Pamela and Caroline. Kelvin was the best waiter and Stanley handled a large group well. Our main problem was the lobby only holds 10 people so there isn’t a place to hold meetings. Fortunately the weather was good and we met outside at the poolside restaurant.
Read More
Riad
icon-Business
Business
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The staff were amazing, but manager was very rude and unhelpful. I made 2 reservations, as i stayed there twice within a week. 3 days and one day. On the one day i forgot to check 2 people, but the manager insisted that i pay extra $40, for that mistake. He said one person is cheaper because less water, less towels, and so on. But then i realized that the price is the same, and when i confronted him, he said, its the policy, abd has nothing to fo with what he stated before, so he actually lied. He said it will be too much work for him to cancel the extra $40. We had a pleasant time with everyone, except the manager, whose supposed to be the best example of customer service. He was very rude and unprofessional. I have a group of 8 people coming in August, but we will definitely not stay there..
Read More
Felicia
icon-with Partner
with Partner
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Staff to give feedbacks when customer complain about things which needs to be fixed in rooms
GICHUKI
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

A
Number of reviews per page
20
40