The Luang Say Residence

This hotel is pure charm! 🌿 From teakwood details to soaring French doors opening onto a grand balcony, the room felt spacious and elegant. The bed was heavenly, and I loved the unique breakfast—order straight from the menu, every dish delicious. Staff were warm and attentive, making the stay unforgettable. The French colonial style adds that extra touch of timeless beauty.

Wonderful hotel with amazing friendly staff and superb food. Will definitely return. Highly recommended!

Good service

We thoroughly enjoyed our stay! The staff are so gracious & welcoming. The room was large, beautifully decorated and well appointed. The breakfast was delicious and attractively presented. Dinner was a wonderful experience. Top notch food and service! The pool was very refreshing on hot days and we took advantage of the 2-for-1 happy hour offers!

The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.

I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.

The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.

Nice hotel. Wifi was a big problem in my room with poor service.

Definitely will come back again. Great service and great staff.

This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.

hotel is clean n exclusive. service is good, a relaxing place for leisure

The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.

Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!

"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).

This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.

We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!

Everything was perfect. Especially the mattress if the bed

Great hotel with friendly staff and nice pool!! Love the environment!!

The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.

I chose the Luang Say Residence because it was ranked as the #1 hotel in Luang Prabang and I'm enthusiastic to say it exceeded my expectations. The experience was so good that I've decided to leave for my first ever online hotel review. The rooms were large, extremely clean, comfortable, and very unique in an elegant french design. Customer service was second to none - there was never a feeling of them trying to sell products (e.g. room upgrades, tour packages, etc.) but rather a genuine effort made by all staff to make our experience as enjoyable and hassle free as possible. The multi-course served breakfast was amazing and it will be hard to go back to hotel breakfast buffets. Even if there weren't a number of neat things to do in Luang Prabang, the Luang Say Residence on its own would have made the trip worthwhile. My only regret is not having booked a longer stay here.