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AnCasa Hotel Kuala Lumpur, Chinatown
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AnCasa Hotel Kuala Lumpur, Chinatown
Hotels
8.5
/10
Very Good
1,733 reviews
What Guests Say About Their Stay
Distance To City Center (12)
Surroundings (11)
Bedroom (11)
Staff Friendliness (10)
Edith N. K. S.
9.7
/ 10
I recently had the pleasure of staying at AnCasa Hotel, and it was an experience to remember. Right from the moment I entered my room, I was impressed by its cleanliness, comfort, and spaciousness. The hotel staff were incredibly kind and went above and beyond to assist in any way they could. The facilities were top-notch; I was particularly grateful for the surau they provided. Plus, their luggage storage service was a lifesaver for me. I would wholeheartedly recommend AnCasa Hotel to anyone looking for a seamless and delightful stay.
Alvin C.
9.7
/ 10
RM10 parking fee per stay (multiple entries). Quick check in. Refundable deposit RM100. Clean room. Good view. Comfortable beds. The refrigerator is working. Good hospitality from the staffs, very attentive. Location is VERY near to Chinatown, Plaza Rakyat LRT station and Merdeka MRT station. Also, near to MYDIN supermarket and bus station. Overall, it is a good stay and I’m loving it. Affordable hotel price comes with good hotel service. Don’t forget, the hotel also send a thank you note via email to me. Appreciate that so much.
Azah A. R.
8.5
/ 10
Reception and staff are so friendly. Esp Mr Zahir. Thank you for your good attitude. 👍🏻😊 Definitely will come again.
William H.
9.4
/ 10
The room is as big as I wish, clean enough, and so comfort. Than why I choose Ancasa Hotel & Spa? Because this hotel is located nearby with Petaling Street and others street food. What a awesome hotel!!
Abdullah H. L.
9.1
/ 10
Good facilities and near to go anywhere
In the Area
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Jalan Tun Tan Cheng Lock, , Bukit Bintang, Kuala Lumpur, Malaysia, 50500
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in AnCasa Hotel Kuala Lumpur, Chinatown
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Jalan Tun Tan Cheng Lock, , Bukit Bintang, Kuala Lumpur, Malaysia, 50500
Discover More About AnCasa Hotel Kuala Lumpur, Chinatown
What You Might Like - All About Ancasa Hotel Kuala Lumpur By Ancasa Hotels & Resorts
Ancasa Hotel Kuala Lumpur offers a fantastic blend of comfort, style, and convenience, making it a popular choice for travellers. Guests consistently praise the hotel's friendly and efficient staff, always ready with a smile and helpful advice. The location is another major draw, placing you within easy reach of numerous attractions, shopping malls, and public transport. Many reviewers highlight the clean and well-maintained rooms, equipped with modern amenities that cater to both business and leisure travellers. Overall, Ancasa Hotel Kuala Lumpur provides an excellent value-for-money experience, leaving guests feeling refreshed and satisfied.
What truly sets Ancasa Hotel Kuala Lumpur apart is its commitment to guest satisfaction. From the moment you step into the welcoming lobby, you'll feel the warm and inviting atmosphere. The hotel's dedication to providing exceptional service shines through in every interaction, ensuring a memorable stay. Whether you're travelling solo, as a couple, or with family, Ancasa Hotel Kuala Lumpur caters to diverse needs. The hotel consistently receives glowing reviews, praising its impeccable service, comfortable rooms, and prime location. It's a fantastic choice for anyone looking for a comfortable and enjoyable stay in Kuala Lumpur.
Concept & Design Ancasa Hotel Kuala Lumpur By Ancasa Hotels & Resorts
Ancasa Hotel Kuala Lumpur boasts a contemporary design that seamlessly blends modern elegance with Malaysian influences. The hotel's architecture and interior design create a sophisticated yet relaxed atmosphere, perfect for both business and leisure travellers. The design aims to provide a sense of calm and tranquility, a welcome respite from the bustling city outside. While specific designer names might not be prominently featured, the overall aesthetic is carefully curated to create a stylish and inviting space. The attention to detail is evident throughout the hotel, from the carefully chosen artwork to the comfortable furnishings.
Stepping into the hotel lobby, you're immediately greeted by a sense of spaciousness and calm. Natural light floods the area, highlighting the elegant décor and creating a welcoming atmosphere. Comfortable seating arrangements invite guests to relax and unwind, while the friendly staff are always on hand to assist. The lobby's design is both functional and aesthetically pleasing, providing a perfect space to meet, work, or simply enjoy the ambience. It's a truly inviting space that sets the tone for a pleasant stay at Ancasa Hotel Kuala Lumpur.
Different Hotel Room Types Available in Ancasa Hotel Kuala Lumpur By Ancasa Hotels & Resorts
Choosing the perfect
hotel room type
is crucial for a comfortable stay. Ancasa Hotel Kuala Lumpur offers a range ofhotel bedroom types
andcategories of hotel rooms
to suit various needs and budgets, fromaffordable hotels nearby
to more luxurious options. Let's explore the differenthotel room types
available:Deluxe Room:
Offers a comfortable space with city views, non-smoking options available. No bathtub or bidet.Superior Room:
Slightly larger than the Deluxe Room, with options for city or pool views. Non-smoking options available. No bathtub or bidet.Executive Room:
More spacious than the Superior Room, featuring a separate seating area and city views. Non-smoking options available. Bathtub available in some rooms.Suite:
The most luxurious option, offering a separate living area, bedroom, and bathroom with a bathtub. City views are standard. Non-smoking options available.
Please note: Ancasa Hotel Kuala Lumpur does not currently accommodate pets.
Unique Hotel Facilities in Ancasa Hotel Kuala Lumpur By Ancasa Hotels & Resorts
Beyond the standard
hotel facilities
, Ancasa Hotel Kuala Lumpur offers several unique amenities to enhance your stay. Whether you're seeking relaxation or family fun, there's something for everyone. Manyhotels with pools
are available, but Ancasa's is particularly well-regarded.Swimming Pool:
A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 10 pm.Fitness Centre:
Well-equipped gym with modern equipment. Open 24 hours.Business Centre:
Provides computers, printers, and other business services. Open from 8 am to 8 pm.Spa (additional fee applies):
Offers a range of treatments and massages. Prices vary depending on the treatment chosen. Bookings are recommended.
Hotel Buffet or Hotel Restaurant/Cafe Available in Ancasa Hotel Kuala Lumpur By Ancasa Hotels & Resorts
Looking for delicious dining options? Ancasa Hotel Kuala Lumpur offers a variety of choices, from casual cafes to elegant restaurants. Whether you're craving a lavish
hotel buffet
or a quick bite at thehotel cafe
, you'll find something to satisfy your taste buds. Manyaffordable hotels nearby
lack such diverse culinary options.The Terrace Restaurant:
Offers a daily buffet breakfast (included in some room rates) and an à la carte menu for lunch and dinner, featuring international and local cuisine. Open from 7 am to 10 pm. Prices vary.The Lounge:
A relaxed cafe serving light snacks, pastries, and beverages throughout the day. Open from 8 am to 11 pm. Prices are moderate.
Easy Access from and to the Airport
Finding convenient
hotel transfer
options is essential for a smooth travel experience. Ancasa Hotel Kuala Lumpur offers various ways to reach the hotel from Kuala Lumpur International Airport (KLIA) and KLIA2. Manyhotels with airport shuttles
are available, but Ancasa's options are particularly convenient.Taxi:
Readily available outside the airport terminals. The journey takes approximately 1 hour, depending on traffic.Airport Bus:
Several bus services operate between KLIA/KLIA2 and various points in Kuala Lumpur. Check schedules and routes for the nearest stop to the hotel.Airport Transfer Service (arranged through the hotel):
The hotel can arrange a private car transfer for a fee. It's advisable to book this service at least 24 hours in advance.
Nearby MRT Station & Bus Stops Nearby
Ancasa Hotel Kuala Lumpur enjoys excellent public transport links, making it easy to explore Kuala Lumpur. Finding a
nearby MRT station
ornearby bus station
is simple, offering convenient access to various parts of the city. The hotel's proximity to public transport makes it a great choice for budget-conscious travellers seekingcheap hotels nearby
.MRT Station:
The nearest MRT station is approximately a 10-minute walk from the hotel. You can purchase a Touch 'n Go card at the station for easy payment.Bus Stop:
Several bus stops are located within a 5-minute walk from the hotel. You can use the Touch 'n Go card or purchase tickets directly from the bus driver.
Nearby Attractions/Landmarks for Families/Kid-Friendly Near Ancasa Hotel Kuala Lumpur By Ancasa Hotels & Resorts
Families will appreciate Ancasa Hotel Kuala Lumpur's proximity to numerous kid-friendly attractions. Exploring
nearby attractions
andnearby activities
is easy and enjoyable. Here are a few suggestions fornearby places to go
andthings to do nearby
:KLCC Park:
A beautiful green space with playgrounds, a wading pool, and stunning views of the Petronas Twin Towers. (Free entry, approximately 15-minute taxi ride from the hotel).Aquaria KLCC:
An impressive aquarium showcasing a wide variety of marine life. (Entry fee applies, approximately 15-minute taxi ride from the hotel).Petronas Twin Towers:
Iconic skyscrapers offering breathtaking views from the Skybridge. (Entry fee applies, approximately 15-minute taxi ride from the hotel).Kuala Lumpur Bird Park:
A large aviary where you can walk among hundreds of bird species. (Entry fee applies, approximately 20-minute taxi ride from the hotel).Sunway Lagoon:
A massive theme park with water rides, amusement park attractions, and wildlife parks. (Entry fee applies, approximately 30-minute taxi ride from the hotel).
Looking for more fun? See Traveloka’s best deals on Things To Do in Malaysia!
Other Accommodations Near Ancasa Hotel Kuala Lumpur By Ancasa Hotels & Resorts
Looking for alternative accommodation options? Whether you're seeking
cheap hotels nearby
, a luxurious stay in a5 stars hotel near by
, or something in between, there are several choices near Ancasa Hotel Kuala Lumpur. Finding the perfectbest hotel nearby
depends on your preferences and budget.Luxury Accommodation:
(Note: Specific luxury hotel names in the immediate vicinity of Ancasa Hotel Kuala Lumpur were not readily available. A wider search may be necessary.)4-Star Hotel:
(Note: Specific 4-star hotel names in the immediate vicinity of Ancasa Hotel Kuala Lumpur were not readily available. A wider search may be necessary.)3-Star Hotel:
(Note: Specific 3-star hotel names in the immediate vicinity of Ancasa Hotel Kuala Lumpur were not readily available. A wider search may be necessary.)
Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Malaysia!
With its blend of comfort, convenience, and exceptional service, Ancasa Hotel Kuala Lumpur offers a truly memorable stay. To make your trip even more convenient, consider booking your flights and accommodation through Traveloka. You can easily find great deals on book cheap hotels and cheap hotels nearby, ensuring a hassle-free booking process. And don't forget to secure your book cheap air tickets to Malaysia for a seamless journey. Start planning your unforgettable Kuala Lumpur adventure today!
All facilities in AnCasa Hotel Kuala Lumpur, Chinatown
Swimming Pool
Fitness Center
Functional Hall
Lobby
Exterior
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Set menu dinner
- Set menu lunch
- Vegetarian meal
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Tours
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Transportation
- Limited parking
- Parking with surcharge
- Shopping center shuttle
Things to Do
- Fitness center
- Outdoor pool
- Spa
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in AnCasa Hotel Kuala Lumpur, Chinatown
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Spa will be closed until for the notice. New SOP (details as below) 1. Social Distancing - To ensure the distance from one guests to another is at least 1 meter at all time. 2. To limit one person booking per room except for checking-in with family members (limited to 2 pax per room). 3. Buffet Breakfast at Ground Floor 4. Limited housekeeping service. 5. Guests are not allowed to go to the gym, spa, prayer room (surau) and meeting room. 6. Guests must go through temperature screening at the hotel's entrance before checking-in. 7. Guests will have to fill in personal details prior check-in via email that will be sent by hotel to allow express check-in at the reception. 8. All payment for F&B orders are to be done via online transaction or charge to room (no cash accepted). 9. Garbage disposal bag provided. Collection time is from 9.00pm onward. Placed outside your room.
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Deposit
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at AnCasa Hotel Kuala Lumpur, Chinatown | 294 |
Number of floors in AnCasa Hotel Kuala Lumpur, Chinatown | 14 |
Another facilities in AnCasa Hotel Kuala Lumpur, Chinatown | Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast |
Frequently asked question in AnCasa Hotel Kuala Lumpur, Chinatown
Is Ancasa Hotel Kuala Lumpur By Ancasa Hotels Resorts parking free for hotel guests, and do you offer valet parking services?
Parking at Ancasa Hotel Kuala Lumpur is not free for guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception upon arrival for details on pricing and availability of both hotel parking and valet parking options.
Does Ancasa Hotel Kuala Lumpur By Ancasa Hotels Resorts offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out whether Ancasa Hotel Kuala Lumpur offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Ancasa Hotel Kuala Lumpur By Ancasa Hotels Resorts offer free hotel Wi-Fi for guests during their stay?
Yes, Ancasa Hotel Kuala Lumpur by Ancasa Hotels & Resorts provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. This free hotel wifi is readily available in all areas of the hotel.
Where is the nearest MRT station or bus stops nearby Ancasa Hotel Kuala Lumpur By Ancasa Hotels Resorts? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Ancasa Hotel Kuala Lumpur, offering easy access to the city. While there isn't an MRT station immediately adjacent, several are within a reasonable taxi or Grab ride. Nearby visitor attractions include Merdeka Square and KLCC Park, offering a blend of historical significance and green spaces. For more options, a quick search for "things to do nearby" will reveal further possibilities.
Is Ancasa Hotel Kuala Lumpur By Ancasa Hotels Resorts a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels. To find out if Ancasa Hotel Kuala Lumpur is a pet-friendly hotel, or to find other animal-friendly hotels in the area, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm their pet policy definitively.
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More Reviews from Other Guests in AnCasa Hotel Kuala Lumpur, Chinatown
Traveloka (1,147)
Other sources (586)
8.5
Very Good
From 1,147 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.1
Location
8.8
Service and Facilites
8.5
People often mention about AnCasa Hotel Kuala Lumpur, Chinatown
All
Distance to City Center (9)
Staff Friendliness (8)
Surroundings (6)
Family Friendly (6)
Bedroom (6)
Wifi (5)
Room Space (5)
Bathroom (5)
Accessibility (4)
Ambiance (4)
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Traveler Reviews AnCasa Hotel Kuala Lumpur, Chinatown
Number of reviews per page
20
40
Customer reviews
N***k
Leisure
10.0
/10
Reviewed 9 week(s) ago
Staffs friendly, helpful, location pretty good, and room comfortable and nice.
Find this review helpful?
Accommodation's Reply
20 Jun 2025
Thank you very much for your perfect 10/10 rating and for taking the time to share your experience following your stay with us on 30–31 May 2025.
We are pleased to hear that you found our team to be friendly and helpful. Your kind words will be a great encouragement to all our staff, who strive each day to deliver warm, attentive service to every guest.
It is also wonderful to know that you found the room comfortable and well-appointed, and that our location added convenience to your leisure trip. We are indeed fortunate to be situated near many of Kuala Lumpur’s key attractions, public transport links, and local dining options.
Thank you once again for choosing Ancasa Hotel. We look forward to the opportunity to welcome you back for another enjoyable stay.
Yours Sincerely – The Management
kl
kok l.
Staycation
8.5
/10
Reviewed 13 week(s) ago
The hotel is great, clean, very close to Petaling, close to the Pudu UTC terminal, so it's easy to go to the airport, just walk down the street, to find food, just go to Petaling, to the left of the hotel, to the right of the hotel is the Pudu UTC terminal, complete facilities include coffee, hair dryer, toothbrush, toothpaste, soap, shampoo, hand wash, 2 very clean towels, the mattress is very soft, the pillows are also nice, okay, recommended for those who want to stay in the Chinatown area.
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Accommodation's Reply
20 Jul 2025
Thank you, Mr./Ms. Kok L., for your 8.5 out of 10 rating and very informative review after your stay with us on May 9-10, 2025. We are delighted to know that you were satisfied with our hotel facilities and comfort. Your review, which mentioned that our hotel was clean and very close to Petaling Street and the Pudu Central Terminal, truly reflects our excellent location, strategic and convenient for guests, including those traveling to the airport. Your casual yet detailed descriptions, such as “just a walk away,” were very entertaining and we thoroughly enjoyed them! We are also pleased that you appreciated the complete amenities provided in the room such as coffee, hair dryer, toothbrush, toothpaste, soap, shampoo, hand soap, fresh towels, and the comfort of the mattress and pillows we provide. These are all designed to provide maximum comfort during your stay. Your warm recommendation to travelers looking to stay in the Chinatown area means a lot to us. We hope your next visit to Kuala Lumpur will be as pleasant as possible, and we certainly look forward to welcoming you back. Thank you, for your 8.5 out of 10 rating and wonderfully detailed review following your stay with us from 09 to 10 May 2025. We're delighted to hear you were pleased with both our facilities and the comfort provided. Your review highlighting the cleanliness of the hotel, and our prime location near Petaling Street and UTC terminal Pudu, truly reflects the convenience we aim to offer, especially for travelers needing easy access to the airport. Your cheerful expression "just a short walk, even if crawling" certainly brought a smile to our team! We're also grateful that you appreciated the full in-room amenities such as coffee, hair dryer, toothbrush, toothpaste, soap, shampoo, hand wash, clean towels, and especially the comfort of the mattress and pillows. These touches are part of our commitment to delivering a restful and worry-free stay. Your warm recommendation for other travelers heading to Chinatown means a lot to us. We hope your future visits to Kuala Lumpur remain just as pleasant, and we certainly look forward to welcoming you back. Yours Sincerely – The Management
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A***d
Leisure
9.4
/10
Reviewed 14 week(s) ago
Great location, cool pool
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Find this review helpful?
Accommodation's Reply
20 Jul 2025
Thank you very much for your 9.4 out of 10 rating and your short but meaningful review of your stay from May 5 to 7, 2025. We are delighted to know that you enjoyed our hotel's strategic location and our swimming pool, a favorite among many guests. Your photos are truly amazing, and we especially appreciate the beautiful shot of our pool with the iconic Maybank Tower in the background. This angle is indeed one of the most photogenic spots on our property, and you have captured it very well. We hope you had a pleasant overall stay, and we look forward to your next visit to enjoy more of what we have to offer. Thank you very much for your 9.4 out of 10 rating and your short yet meaningful review following your stay from May 5 to 7, 2025. We're delighted to know you appreciated our strategic location and found our swimming pool facilities to your liking, truly one of the favorites among our guests. The photo you uploaded is absolutely wonderful, thank you for capturing such a beautiful shot of our pool with the Maybank Tower as the backdrop. That angle is indeed one of the most photogenic spots in our property, and you've captured it brilliantly. We hope your overall experience was an enjoyable one, and we look forward to welcoming you again for more memorable moments. Yours Sincerely – The Management
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Ahmad F. S.
Leisure
8.8
/10
Reviewed 19 week(s) ago
Nice hotel. Many culinary enthusiasts break their fast at this hotel. E-hailing applies high fare for the surrounding area. Near Central Market and Dataran Merdeka.
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2 people find it helpful
Accommodation's Reply
20 Jul 2025
Thank you very much for your 8.8 out of 10 rating and your informative review regarding your stay on March 21-22, 2025, for your holiday. We are pleased to know that you found our hotel “great” and that our location is close to iconic landmarks like Central Market and Dataran Merdeka, which is a major plus for our guests. We also appreciate your observation that our hotel is a popular choice for many guests looking to enjoy culinary delights for breaking the fast, especially during Ramadan. Every year, we strive to provide an authentic and appetizing Ramadan buffet, and we are pleased that this was one of your positive impressions. Regarding your comment about high e-hailing rates, we acknowledge that during peak times such as the holiday season or Ramadan, dynamic rates may be applied by transportation service providers. For your guests' convenience, we are always ready to assist with alternative public transportation options, including easy access to the LRT station and Pudu Sentral terminal, both of which are within walking distance. Once again, we thank you for your review and trust. We look forward to welcoming you back and providing you with a more satisfying experience in the future. Thank you very much, Ahmad F. S., for the 8.8 out of 10 rating and the informative review following your leisure stay from 21 to 22 March 2025. We're glad to hear that you found our hotel to be “good” and appreciated our proximity to iconic landmarks such as Central Market and Darat Merdeka, which many of our guests rated highly. We also thank you for highlighting that our hotel is a popular choice for guests seeking a delicious Ramadan buffet, every year we strive to offer a truly authentic and satisfying spread, and we're pleased that this stood out in your experience. Regarding your note about e-hailing fares being high, we acknowledge that during peak seasons or festive periods, dynamic pricing can be applied by ride-hailing providers. For the convenience of our guests, our team is always happy to advise on public transport alternatives, including nearby LRT stations and Pudu Sentral, all within a short walking distance. Once again, thank you for your feedback and your trust in us. We look forward to welcoming you back for an even more enjoyable experience. Yours Sincerely – The Management
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g***s
8.2
/10
Reviewed 25 week(s) ago
friendly hotel staff very helpful, the room is also good with facilities in it.
looking for food close to everywhere because it is in the city center. on the left of the hotel there is a china town, right of the hotel is the Pudu Raya terminal, if from/to the airport you can use the bus, and to genting too.
walk to bukit bintang about 1.5 kilometers.
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Thank you for your positive review and rating of 8.2. We are delighted to know that you found our staff friendly and helpful and that you enjoyed the comfort and facilities of our rooms. Our strategic location is indeed one of our key advantages, offering convenient access to various dining and tourist attractions. With Chinatown on the left of the hotel and Pudu Raya Terminal on the right, guests can easily travel to multiple destinations, including the airport via bus or Genting Highlands. We are also pleased to know that you found Bukit Bintang, which is only about 1.5 km away. We appreciate your positive review and the 8.2 rating. We are delighted to know that you found our staff friendly and helpful and that you enjoyed the comfort and facilities of our rooms. Our strategic location is indeed one of our key advantages, offering convenient access to various dining and tourist attractions. With Chinatown on the left of the hotel and Pudu Raya Terminal on the right, guests can easily travel to multiple destinations, including the airport via bus or Genting Highlands. We are also pleased that you found it convenient to walk to Bukit Bintang, which is approximately 1.5 km away. We appreciate your feedback and look forward to welcoming you again in the future for an even more enjoyable stay. Yours Sincerely - The Management
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Neneng C.
Leisure
8.5
/10
Reviewed 27 week(s) ago
This is a very comfortable hotel, the service is good even though the check-in was a bit slow and we were told to wait 45 minutes from the check-in schedule which was supposed to be at 3 but the room was not ready. But the plan to stay 3 nights so we added 1 more night because it was comfortable.
And the plus point is the location, close to Petaling Street, Chinatown, Central Market, it's very easy to buy food around. Buy souvenirs, anything is around this hotel and it's easy which makes me and my kids like to walk up to 12,000 steps/day so it's fun.
For the receptionist, please smile, especially the uncle who is probably 45 years old, focusing on the computer screen is okay but customers in front of you are more important. Greeting someone as Customer Service and don't ask straight forward what's up without saying hi/hello/morning and etc. And the next day I waited in line to be served by a pretty sister or a younger brother, sorry I forgot his name.
And also the best for Ms Noor and the old man at the front door, you can learn to be good customer service from them. Always smiles and it makes me happy.
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3 people find it helpful
Accommodation's Reply
05 Feb 2025
Thank you for taking the time to provide detailed feedback regarding your stay. We are pleased to know that you chose our hotel for your holiday and that your overall experience was comfortable and enjoyable. We are glad that you enjoyed our hotel’s location, with its close proximity to Petaling Street, Chinatown, Central Market, and a variety of dining and shopping options. It was great to hear that you and the kids enjoyed exploring the area and even managed to get in 12,000 steps a day—a fantastic way to make the most of your stay! We apologise for the delay in check-in. We understand how important it is to have your room ready on time, and we regret any inconvenience this may have caused. Your feedback regarding the attitude of the receptionist has been noted, and we will discuss this with our team to ensure a warmer and more welcoming approach in the future. However, we are pleased that you had a positive interaction with Ms. Noor and the old man at the front door, whose smiles and friendliness made your stay even more enjoyable. Thank you for extending your stay for an additional night—it means a lot to us that you felt comfortable doing so. We greatly appreciate your constructive feedback, as it helps us identify areas for improvement and continue to provide the best experience for our guests. We look forward to welcoming you and your family back for a pleasant visit in the future. Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted to hear that you chose our hotel for your leisure trip and that your overall experience was comfortable and enjoyable. We are pleased to know that you found our location to be a major highlight, with its proximity to Petaling Street, Chinatown, Central Market, and various dining and shopping options. It is wonderful to hear that you and your children enjoyed exploring the area and even reached 12,000 steps a day—what a fantastic way to make the most of your stay! We sincerely apologize for the delay during your check-in process. We understand how important it is to have rooms ready on time, and we regret any inconvenience caused. Your feedback regarding the receptionist's demeanor has been noted, and we will address this with our team to ensure a warmer and more welcoming approach in the future. We are glad, however, that you had a positive interaction with Ms. Noor and the elderly gentleman at the front door, whose smiles and hospitality make your stay more pleasant. Thank you for extending your stay by an additional night—it means a lot to us that you found our hotel comfortable enough to do so. We truly appreciate your constructive feedback, as it helps us identify areas for improvement and continue delivering exceptional experiences for our guests. We hope to have the opportunity to welcome you and your family back for another enjoyable stay in the future. Yours Sincerely - The Management
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C***a
Leisure
8.2
/10
Reviewed 30 week(s) ago
Next to Petaling Market
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3 people find it helpful
Accommodation's Reply
10 Jan 2025
Thank you for your review and score of 8.2 out of 10.0. We appreciate you choosing to stay with us on your recent leisure trip. Our hotel's location next to Petaling Market is one of the advantages that guests often enjoy, and we are glad that it was convenient for you as well.
We are always striving to improve our services to ensure a more satisfying guest experience in the future.
Thank you for your review and the score of 8.2 out of 10.0. We appreciate you choosing to stay with us during your leisure trip recently. Our hotel's location next to Petaling Market is one of the advantages frequently enjoyed by our guests, and we are glad it provided convenience for you as well.
We are continuously striving to improve our services to ensure an even more satisfying guest experience in the future.
Yours Sincerely - The Management
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HF
Hafidh F.
Leisure
8.2
/10
Reviewed 35 week(s) ago
Great Hotel and facilities. The location is near Petaling Street. It's not so hard to find some restaurant near the Hotel.
1 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for your review and for rating us 8.2 out of 10.0. We are delighted to know that you enjoyed the hotel facilities and appreciated our convenient location near Petaling Street. It is also wonderful to hear that you found it easy to access nearby restaurants.
Your feedback encourages us to continue delivering excellent service and enhancing the experiences of our valued guests. We hope your leisure trip was memorable and that our offerings contributed positively to your stay.
We look forward to the opportunity to welcome you again in the future.
Yours Sincerely - The Management
Azrul
9.4
/10
Reviewed 45 week(s) ago
Good place to stay with family. Depends on your luck, the traffic might be heavily congested due to events around the area.
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Accommodation's Reply
20 Jul 2025
Thank you for the strong rating of 9.4 out of 10 and for choosing to stay with us during your trip in September 2024.
We’re delighted to hear that you found our hotel a good place to stay with family, that means a lot to us, as we aim to provide a welcoming and comfortable environment for guests of all ages. Your comment about traffic is indeed a fair point. As we’re located right in the heart of Kuala Lumpur, especially near major landmarks like Dataran Merdeka, Central Market, and Chinatown, the area can occasionally experience heavy traffic, particularly during weekends, public holidays, or large-scale events.
While the vibrant surroundings are part of what makes our location attractive to many, we understand how traffic conditions may affect one’s travel experience. For guests looking to avoid congestion, our team is always happy to provide alternate route suggestions or tips on using public transport, such as the nearby LRT stations or walking routes to nearby attractions.
Thank you once again for your kind words and constructive note. We hope to have the pleasure of welcoming you and your family back again soon, perhaps during a quieter period for a more seamless experience.
Yours Sincerely - The Management
MOHD A. B. A.
8.5
/10
Reviewed 45 week(s) ago
Very beautiful elegant and sophisticated good design.
2 people find it helpful
Accommodation's Reply
20 Jul 2025
Thank you for your positive rating of 8.5 out of 10 and for your thoughtful remarks following your stay with us in September 2024.
We’re especially pleased to know that you found our hotel to be very beautiful, elegant, and sophisticated, and that our design left a positive impression on you. Our team takes great care in curating both the interior and exterior aesthetics to blend comfort with style, and your kind words serve as a wonderful encouragement.
Should you have any suggestions for how we might enhance your experience further and aim closer to a perfect 10, we would truly value your feedback. We are always striving for continuous improvement to better serve our valued guests like yourself.
We look forward to welcoming you again in the near future.
Yours Sincerely – The Management
Lim B. L.
8.5
/10
Reviewed 46 week(s) ago
Close to culinary and close to Petaling Street.
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1 people find it helpful
Accommodation's Reply
20 Jul 2025
Thank you for your positive rating of 8.5 out of 10 and for choosing to stay with us during your visit in September 2024. We are pleased to know that you appreciated our hotel's strategic location, especially its convenience for culinary exploration and its proximity to Petaling Street, one of Kuala Lumpur's most vibrant cultural and culinary hubs. Our location is indeed a favorite of many guests because it provides easy access to local cuisine, historical sites, and the vibrant atmosphere of Chinatown, all just steps away. Your positive review is greatly appreciated, and we look forward to welcoming you back again soon—perhaps for a longer stay so you can enjoy more of what the area and our property have to offer. Thank you for your kind rating of 8.5 out of 10 and for choosing to stay with us during your visit in September 2024. We're glad to hear you appreciated our strategic location, especially its convenience for culinary exploration and its close proximity to Petaling Street, one of the most vibrant cultural and food hubs in Kuala Lumpur. Our location continues to be a favorite among guests for precisely these reasons, offering easy access to local delicacies, heritage sites, and the lively atmosphere of Chinatown just steps away from the hotel. Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you again soon. Perhaps for a longer stay so you can enjoy even more of what the area and our property have to offer. Yours Sincerely – The Management
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e***a
Leisure
10.0
/10
Reviewed 58 week(s) ago
Cheap price. Hotel staff is friendly. Located in the city center. Nice
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3 people find it helpful
JT
Januar T.
8.2
/10
Reviewed 59 week(s) ago
Old hotel but still well maintained. Location near China town, lots of delicious food. Free shuttle bus to Bukit Bintang. Good enough.
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8 people find it helpful
Anita R.
Leisure
9.7
/10
Reviewed 62 week(s) ago
The staff is friendly and nice, the hotel atmosphere is comfortable, but the hotel bathroom is small. There are many foods when you leave the hotel, go to the left, near Petalin Street and Central Market, just walk away
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2 people find it helpful
na
nur a.
Staycation
10.0
/10
Reviewed 62 week(s) ago
The hotel area is close to petaling street, art market, LRT art market and Pudu central. if you are hungry at night, you can go downstairs and there is a restaurant next to the hotel.
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1 people find it helpful
E***a
8.5
/10
Reviewed 64 week(s) ago
Nice, clean. Just walking distance to Petaling Street and the art market.
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1 people find it helpful
T***a
Leisure
9.4
/10
Reviewed 65 week(s) ago
Very clean, close to Petaling, Mydin, central market, and lots of food stalls around.
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4 people find it helpful
y***a
Leisure
9.7
/10
Reviewed 68 week(s) ago
The hotel staff is very nice and friendly.
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2 people find it helpful
SN
Souw N. G.
9.7
/10
Reviewed 68 week(s) ago
Hotel bagus sekali dan murah.
1 people find it helpful
Chandra W.
Medical
10.0
/10
Reviewed 74 week(s) ago
Pelayanan ramah dan baik, sangat membantu.
2 people find it helpful
Number of reviews per page
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