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BIG M Hotel
Hotels
8.9
/10
Very Good
356 reviews
What Guests Say About Their Stay
Accessibility (20)
Distance To City Center (17)
Surroundings (17)
Bedroom (13)
Trần Đ. T.
10.0
/ 10
The hotel has really good service, good location, the staff are so helpful and kind, the room is clean, and the entire hotel has a good smell.
S***y
10.0
/ 10
Stayed for one night here and had a very pleasant stay! The staff was friendly, worth the price, room was clean and comfortable, although a bit small but still enough, bathroom too was clean and hot shower worked perfectly. Plus point was definitely the hairdryer 😁 and the view of Kuala Lumpur tower. Would definitely recommend this hotel!
Nur A. R.
8.5
/ 10
Bagus, bersih, front office ramah, pelayanan baik, dekat dengan stasiun LRT jadi ke mana-mana mudah. Terima kasih.
puti a.
9.7
/ 10
Nice location, nice service, very clean, close to Masjid Jamek, surrounded by many halal restaurants. You just need to cross the road from KL Sentral to find this hotel. Love it
Jam G.
9.7
/ 10
Super great, nice location. Nice hotel. Clean hotel. Sulit hehe. Kind, smiling approachable staff, what more I can say. Next time we visit Malaysia, will probably book here again.
Nice location because it's just a few steps from Masjid Jamek Station, 2 stations away from KL Sentral and KLCC. There's McDonald's, KFC, 7-11 and Burger King nearby. Don't forget to buy the porridge in the morning.
Our room has a view of the KL Tower. Twin room with window. Nice hotel design.
In the Area
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38, Jalan Tun Perak,, Chinatown, Kuala Lumpur, Malaysia, 50050
Main Facilities
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Early check-in
Luggage storage
Elevator
Family room
Rooftop terrace
AC
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Available Room Types in BIG M Hotel
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What's around BIG M Hotel
38, Jalan Tun Perak,, Chinatown, Kuala Lumpur, Malaysia, 50050
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Location
BIG M Hotel is a hotel in a good neighborhood, which is located at Chinatown.
About BIG M Hotel
For you, travelers who wish to travel comfortably on a budget, BIG M Hotel is the perfect place to stay that provides decent facilities as well as great services.
Are you a shopaholic? Staying at BIG M Hotel will surely spoil you for numerous shopping centers nearby.
Have fun with various entertaining facilities for you and the whole family at BIG M Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at BIG M Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, BIG M Hotel is suitable for you who value privacy during your stay.
BIG M Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
BIG M Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
BIG M Hotel is a wise choice for travelers visiting Chinatown.
All facilities in BIG M Hotel
Common Space
Lobby
Exterior
Bedroom
In-room Bathroom
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Multilingual staff
- Tours
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Rooftop terrace
- Smoking area
Public Facilities
- Early check-in
- Elevator
- Late check-out
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Connectivity
- Free WiFi
Accommodation Policy & General Information in BIG M Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at BIG M Hotel | 87 |
Number of floors in BIG M Hotel | 7 |
Another facilities in BIG M Hotel | Concierge, Front desk, 24-hour Receptionist, 24-hour security, Luggage storage |
Frequently asked question in BIG M Hotel
What is normal check-in & check-out time at BIG M Hotel?
The standard check-in time at BIG M Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of BIG M Hotel
BIG M Hotel has a 2.0-star rating.
How many floors does BIG M Hotel have?
BIG M Hotel has 7.
How many rooms are available at BIG M Hotel
BIG M Hotel has 87.
Does BIG M Hotel offer early check in?
Yes, early check-in is available at BIG M Hotel, subject to availability. Please contact the hotel directly to arrange this.
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More Reviews from Other Guests in BIG M Hotel
Overall Ratings & Reviews BIG M Hotel
Traveloka (336)
Other sources (20)
8.9
Very Good
From 336 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.3
Location
9.2
Service and Facilites
8.9
People often mention about BIG M Hotel
All
Accessibility (16)
Wifi (15)
Distance to City Center (14)
Staff Friendliness (14)
Bedroom (14)
Bathroom (13)
Surroundings (12)
Check-in/out Time (9)
Ambiance (9)
Room Space (8)
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Traveler Reviews BIG M Hotel
Number of reviews per page
20
40
Customer reviews
A***y
8.8
/10
Reviewed 2 week(s) ago
Perfect location with many food stalls around, easy to access MRT, especially near Masjid.
Find this review helpful?
I***a
Medical
8.8
/10
Reviewed 4 week(s) ago
The room is quite clean, strategic location...
See original
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Verified Traveler
8.5
/10
Reviewed 5 week(s) ago
Not expecting we are able to early check in, that was awesome. Access to LRT station which is very near help us a lot.
The room, bathroom was good. No complain while staying there 👍
Find this review helpful?
R***h
9.7
/10
Reviewed 5 week(s) ago
Clean rooms. Friendly staff. Location close to the city center.
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K***i
8.2
/10
Reviewed 8 week(s) ago
I have stayed here many times, it is close to the Jami Mosque MRT, close to the mosque, Dataran Merdeka, and it is clean too.
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T***a
Transit
9.4
/10
Reviewed 9 week(s) ago
Very good, recommended hotel for anyone who is willing to get an affordable price, nearby to the city center of KL. Cleanliness, friendly staff, and helpful. Will come back again when I go to KL. Thank you.
Find this review helpful?
YC
Yulius C.
Leisure
9.4
/10
Reviewed 9 week(s) ago
Friendly staff, clean hotel, easy to find location.
See original
Find this review helpful?
b***a
Leisure
9.4
/10
Reviewed 9 week(s) ago
The location is close to the train station so it is quite easy when you want to travel, the hotel is clean with friendly staff.
See original
1 people find it helpful
Sri H.
Leisure
7.8
/10
Reviewed 10 week(s) ago
This hotel is really not good, the lights went out in the middle of the night (electrical problem), but the solution was very slow, the room was dark and hot, when I asked when the lights would come back on, the staff only said 10 minutes but for almost 2 hours the lights still didn't come back on, even if they gave me a free one, I wouldn't want to stay at this hotel again
Read More
See original
Find this review helpful?
T***a
Business
9.4
/10
Reviewed 10 week(s) ago
For those looking for a clean, friendly service hotel on an affordable budget, I highly recommend this hotel. Its strategic location is perfect for all travelers, and it's easily accessible, as it's adjacent to Masjid Jamek Station, which offers easy access to all parts of Kuala Lumpur.
The image description is accurate.
Thank you.
Read More
See original
Find this review helpful?
IK
Insan K.
9.4
/10
Reviewed 14 week(s) ago
Centrally located, close to the LRT, near the Grand Mosque, close to restaurants, and close to shopping (Mydyn).
There's one downside: Traveloka doesn't fully explain the window facilities in the rooms.
The cheapest room was without a window, so we chose a room one level higher, hoping for a window.
Upon check-in, our room turned out to be windowless. We complained to the receptionist.
It turns out that for the window option, we had to choose a room that said "with a window." We didn't know we had to scroll down for that option. It's been two days since we complained, but no action has been taken...
Oh yeah, the receptionist said this kind of thing happens often to guests who book through Traveloka.
Read More
See original
Find this review helpful?
Trần Đ. T.
10.0
/10
Reviewed 17 week(s) ago
The hotel has really good service, good location, the staff are so helpful and kind, the room is clean, and the entire hotel has a good smell.
Find this review helpful?
AP
Adinda P. M. A.
8.5
/10
Reviewed 19 week(s) ago
Nice place, nice view, affordable price 👌
Find this review helpful?
A***y
Business
8.5
/10
Reviewed 20 week(s) ago
Great location, next to Masjid Jamek Station, so many restaurants and convenience stores around.
Find this review helpful?
f***i
Leisure
8.8
/10
Reviewed 20 week(s) ago
The hotel staff is very very friendly, I really like it. My room was actually noisy, and they helped me to move to a comfortable room for me. Big m is quite good if you are a foreigner
See original
Find this review helpful?
N***a
9.4
/10
Reviewed 21 week(s) ago
Strategic location, clean.
See original
1 people find it helpful
R***a
Leisure
8.5
/10
Reviewed 21 week(s) ago
Hotel staff is friendly & helpful.
See original
Find this review helpful?
A***y
Business
9.1
/10
Reviewed 26 week(s) ago
Best location and full of stores around the place, recommended.
1 people find it helpful
D***O
Leisure
8.5
/10
Reviewed 34 week(s) ago
Cheap but clean and comfortable hotel
See original
1 people find it helpful
d
dimple
Business
9.4
/10
Reviewed 34 week(s) ago
Nice place keep coming or I keep ordering frm frns and family best recommend place to stay in the main area
1 people find it helpful
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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TRAVELOKA SERVICES PTE. LTD. Travel Agent Licence Number: TA02740. Tel: (+65) 69118110
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews BIG M Hotel
Traveloka (336)
Other sources (20)
8.9
Very Good
From 336 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.3
Location
9.2
Service and Facilites
8.9
People often mention about BIG M Hotel
All
Accessibility (16)
Wifi (15)
Distance to City Center (14)
Staff Friendliness (14)
Bedroom (14)
Bathroom (13)
Surroundings (12)
Check-in/out Time (9)
Ambiance (9)
Room Space (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews BIG M Hotel
Number of reviews per page
20
40
Customer reviews
A***y
8.8
/10
Reviewed 2 week(s) ago
Perfect location with many food stalls around, easy to access MRT, especially near Masjid.
Find this review helpful?
I***a
Medical
8.8
/10
Reviewed 4 week(s) ago
The room is quite clean, strategic location...
See original
Find this review helpful?
Verified Traveler
8.5
/10
Reviewed 5 week(s) ago
Not expecting we are able to early check in, that was awesome. Access to LRT station which is very near help us a lot.
The room, bathroom was good. No complain while staying there 👍
Find this review helpful?
R***h
9.7
/10
Reviewed 5 week(s) ago
Clean rooms. Friendly staff. Location close to the city center.
See original
Find this review helpful?
K***i
8.2
/10
Reviewed 8 week(s) ago
I have stayed here many times, it is close to the Jami Mosque MRT, close to the mosque, Dataran Merdeka, and it is clean too.
See original
Find this review helpful?
T***a
Transit
9.4
/10
Reviewed 9 week(s) ago
Very good, recommended hotel for anyone who is willing to get an affordable price, nearby to the city center of KL. Cleanliness, friendly staff, and helpful. Will come back again when I go to KL. Thank you.
Find this review helpful?
YC
Yulius C.
Leisure
9.4
/10
Reviewed 9 week(s) ago
Friendly staff, clean hotel, easy to find location.
See original
Find this review helpful?
b***a
Leisure
9.4
/10
Reviewed 9 week(s) ago
The location is close to the train station so it is quite easy when you want to travel, the hotel is clean with friendly staff.
See original
1 people find it helpful
Sri H.
Leisure
7.8
/10
Reviewed 10 week(s) ago
This hotel is really not good, the lights went out in the middle of the night (electrical problem), but the solution was very slow, the room was dark and hot, when I asked when the lights would come back on, the staff only said 10 minutes but for almost 2 hours the lights still didn't come back on, even if they gave me a free one, I wouldn't want to stay at this hotel again
Read More
See original
Find this review helpful?
T***a
Business
9.4
/10
Reviewed 10 week(s) ago
For those looking for a clean, friendly service hotel on an affordable budget, I highly recommend this hotel. Its strategic location is perfect for all travelers, and it's easily accessible, as it's adjacent to Masjid Jamek Station, which offers easy access to all parts of Kuala Lumpur.
The image description is accurate.
Thank you.
Read More
See original
Find this review helpful?
IK
Insan K.
9.4
/10
Reviewed 14 week(s) ago
Centrally located, close to the LRT, near the Grand Mosque, close to restaurants, and close to shopping (Mydyn).
There's one downside: Traveloka doesn't fully explain the window facilities in the rooms.
The cheapest room was without a window, so we chose a room one level higher, hoping for a window.
Upon check-in, our room turned out to be windowless. We complained to the receptionist.
It turns out that for the window option, we had to choose a room that said "with a window." We didn't know we had to scroll down for that option. It's been two days since we complained, but no action has been taken...
Oh yeah, the receptionist said this kind of thing happens often to guests who book through Traveloka.
Read More
See original
Find this review helpful?
Trần Đ. T.
10.0
/10
Reviewed 17 week(s) ago
The hotel has really good service, good location, the staff are so helpful and kind, the room is clean, and the entire hotel has a good smell.
Find this review helpful?
AP
Adinda P. M. A.
8.5
/10
Reviewed 19 week(s) ago
Nice place, nice view, affordable price 👌
Find this review helpful?
A***y
Business
8.5
/10
Reviewed 20 week(s) ago
Great location, next to Masjid Jamek Station, so many restaurants and convenience stores around.
Find this review helpful?
f***i
Leisure
8.8
/10
Reviewed 20 week(s) ago
The hotel staff is very very friendly, I really like it. My room was actually noisy, and they helped me to move to a comfortable room for me. Big m is quite good if you are a foreigner
See original
Find this review helpful?
N***a
9.4
/10
Reviewed 21 week(s) ago
Strategic location, clean.
See original
1 people find it helpful
R***a
Leisure
8.5
/10
Reviewed 21 week(s) ago
Hotel staff is friendly & helpful.
See original
Find this review helpful?
A***y
Business
9.1
/10
Reviewed 26 week(s) ago
Best location and full of stores around the place, recommended.
1 people find it helpful
D***O
Leisure
8.5
/10
Reviewed 34 week(s) ago
Cheap but clean and comfortable hotel
See original
1 people find it helpful
d
dimple
Business
9.4
/10
Reviewed 34 week(s) ago
Nice place keep coming or I keep ordering frm frns and family best recommend place to stay in the main area
1 people find it helpful
Number of reviews per page
20
40