Bitz Bintang Hotel

Hotels
8.3
/10
Very Good
455 reviews

What Guests Say About Their Stay

J***y

9.4
/ 10
The staff is very friendly & polite, the hotel room is also clean, the location is very strategic, walking distance to everywhere is close. Recommended.
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In the Area
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No. 57 & 59 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Bitz Bintang Hotel is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bitz Bintang Hotel

No. 57 & 59 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby Bitz Bintang Hotel
Lobby 2 Bitz Bintang Hotel

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Bitz Bintang Hotel Rates per Night

Bitz Bintang Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Bitz Bintang Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Bitz Bintang Hotel Location & Address

Bitz Bintang Hotel is located at No. 57 & 59 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100. It's situated in the Bukit Bintang area of Kuala Lumpur, Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to Bitz Bintang Hotel from Airport

Navigating from Kuala Lumpur International Airport (KLIA) to Bitz Bintang Hotel is a breeze with several convenient hotel transfer options. Whether you're after speed or affordability, there's a way to get to your hotel. Here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can find taxi counters inside the arrival hall. Just tell them you're going to Bitz Bintang Hotel in Bukit Bintang.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available at KLIA. Simply book a ride through the app and meet your driver at the designated pick-up point.
  • KLIA Ekspres Train + Ride Hailing (Fastest):

    Take the KLIA Ekspres train to KL Sentral (approx. 30 minutes). From KL Sentral, you can easily grab a Ride Hailing to Bitz Bintang Hotel (approx. 15-20 minutes, depending on traffic).
  • Airport Bus + MRT (Most Affordable):

    Airport buses operate from KLIA to KL Sentral. From KL Sentral, transfer to the MRT and take the train to Bukit Bintang station. Bitz Bintang Hotel is a short walk from the station.

Tips:

For the most convenient route, consider the KLIA Ekspres train to KL Sentral followed by a Ride Hailing. This balances speed and comfort, getting you to Bitz Bintang Hotel quickly and easily.

Bitz Bintang Hotel Reviews & Summary

Want to know all about Bitz Bintang Hotel before you book? Let's dive into what makes this hotel a popular choice for travellers. Hotel reviews often highlight its prime location and comfortable accommodations. Guests consistently rave about the hotel's proximity to Bukit Bintang's attractions, including shopping malls, restaurants, and nightlife. A standout feature is the rooftop pool, offering stunning city views. The friendly and helpful staff also receive frequent praise. Here's a snippet from a recent guest: "The location was perfect, right in the heart of Bukit Bintang. The room was clean and comfortable, and the staff were incredibly helpful. I especially enjoyed the rooftop pool with its amazing views. Highly recommended!"

Bitz Bintang Hotel Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Bitz Bintang Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:
  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Deluxe Room:

    A larger room with added amenities, such as a seating area and a minibar. Some Deluxe Rooms offer city views.
  • Executive Suite:

    A spacious suite with a separate living area, ideal for business travellers or families. Features a bathtub and bidet in the bathroom.
  • Family Room:

    Designed to accommodate families, these rooms typically include multiple beds or a sofa bed.
  • Connecting Rooms:

    Available upon request, these rooms are perfect for larger families or groups travelling together.
Bitz Bintang Hotel is not a pet-friendly hotel.

Hotel Facilities in Bitz Bintang Hotel

Looking for top-notch hotel amenities? Bitz Bintang Hotel has you covered. With a range of hotel facilities catering to both adults and children, you're sure to have a comfortable and enjoyable stay.
  • Rooftop Swimming Pool:

    Take a dip in the refreshing rooftop pool while enjoying panoramic city views. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing and photocopying services.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, offering a range of activities and games. Open from 9:00 AM to 6:00 PM.
  • On-site Parking:

    Secure parking is available for hotel guests. Charges may apply.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Bitz Bintang Hotel

Craving a delicious meal without leaving the hotel? Bitz Bintang Hotel offers several dining options to satisfy your appetite. Whether you're in the mood for a hearty buffet or a quick coffee, you'll find something to suit your taste.
  • The Grand All Day Dining:

    Enjoy a sumptuous hotel buffet featuring international and local cuisine. Price: SGD 40 per person. Opening hours: 6:30 AM to 10:00 PM.
  • Lobby Lounge:

    Relax with a cup of coffee or tea and enjoy light snacks at the Lobby Lounge. Opening hours: 10:00 AM to 11:00 PM.
  • Rooftop Bar:

    Sip on cocktails and enjoy stunning city views at the Rooftop Bar. Opening hours: 5:00 PM to 1:00 AM.
The Grand All Day Dining is known for its Nasi Lemak, a signature Malaysian dish.

Bitz Bintang Hotel Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Bitz Bintang Hotel offers convenient airport pick-up services. To book a hotels with airport shuttle, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur is easy with the city's extensive public transportation network. Bitz Bintang Hotel is conveniently located near several MRT nearby and bus stops nearby.
  • Bukit Bintang MRT Station:

    Approximately 500 meters from the hotel.
  • Imbi MRT Station:

    Approximately 700 meters from the hotel.
  • Bus Stop Bukit Bintang:

    Located directly in front of the hotel.
To use the MRT and bus services, you can purchase a Touch 'n Go card at any MRT station or convenience store. This card can be used to pay for fares on both the MRT and buses.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Kuala Lumpur offers a wealth of nearby sightseeing places and things to see nearby. Here are five family-friendly attractions near Bitz Bintang Hotel:
  • Petronas Twin Towers:

    Marvel at the iconic Petronas Twin Towers and enjoy stunning city views from the Skybridge. Distance: 4 km. Entry price: SGD 25 per adult.
  • KL Tower:

    Another iconic landmark offering panoramic city views. Distance: 3 km. Entry price: SGD 20 per adult.
  • Aquaria KLCC:

    Discover a fascinating underwater world at Aquaria KLCC. Distance: 4.5 km. Entry price: SGD 22 per adult.
  • Sunway Lagoon Theme Park:

    Enjoy a day of thrills and spills at Sunway Lagoon Theme Park, featuring water rides, amusement park attractions, and a wildlife park. Distance: 16 km. Entry price: SGD 45 per adult.
  • Islamic Arts Museum Malaysia:

    Explore the rich history and culture of Islam at this fascinating museum. Distance: 5 km. Entry price: SGD 15 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Bitz Bintang Hotel (Kuala Lumpur)

Exploring the local food scene is a must when visiting Kuala Lumpur. Bitz Bintang Hotel is surrounded by a plethora of nearby dining options, from trendy cafes to authentic local restaurants.

Cafes/Restaurants:

  • VCR Cafe:

    A popular cafe known for its specialty coffee and delicious brunch menu.
  • Feeka Coffee Roasters:

    Another great spot for coffee lovers, offering a range of single-origin beans and brewing methods.
  • Lot 10 Hutong:

    A food court showcasing some of Kuala Lumpur's best hawker fare under one roof.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf, served with fried chicken, sambal, and other condiments.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce and rice cakes.
  • Laksa:

    A spicy noodle soup with a rich coconut milk broth, prawns, and other toppings.
  • Char Kway Teow:

    Stir-fried rice noodles with prawns, cockles, Chinese sausage, and vegetables.
  • Roti Canai:

    A flaky flatbread served with curry or dhal.

Shopping places near Bitz Bintang Hotel (Kuala Lumpur)

Shopaholics, rejoice! Bitz Bintang Hotel is located in the heart of Kuala Lumpur's shopping district, with a wide array of dept stores near me and shops near me. Here are three shopping destinations near the hotel:
  • Pavilion Kuala Lumpur:

    A luxury shopping mall featuring high-end brands, restaurants, and entertainment options.
  • Sungei Wang Plaza:

    A popular mall known for its affordable fashion, electronics, and souvenirs.
  • Berjaya Times Square:

    A massive shopping mall with a theme park, cinema, and a wide variety of shops and restaurants.

Other Places to Stay Near Bitz Bintang Hotel

Looking for alternative accommodations? Kuala Lumpur offers a wide range of hotels to suit every budget and preference. Here are some other options near Bitz Bintang Hotel:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    A luxurious hotel offering impeccable service and world-class amenities.
  • Mandarin Oriental, Kuala Lumpur:

    An elegant hotel with stunning views of the Petronas Twin Towers.
  • Grand Hyatt Kuala Lumpur:

    A stylish hotel with a rooftop pool and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Pullman Kuala Lumpur City Centre Hotel & Residences:

    A modern hotel with spacious rooms and a range of facilities.
  • Novotel Kuala Lumpur City Centre:

    A comfortable hotel with a convenient location near shopping and dining.
  • Hotel Maya Kuala Lumpur:

    A stylish hotel with a unique design and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Swiss-Inn Kuala Lumpur:

    A budget-friendly hotel with a central location.
  • Ancasa Hotel Kuala Lumpur:

    A comfortable hotel with a range of facilities.
  • The 5 Elements Hotel Kuala Lumpur:

    A stylish hotel with a modern design.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to experience the best of Kuala Lumpur? Bitz Bintang Hotel offers a prime location, comfortable accommodations, and a range of amenities to make your stay unforgettable. Check Hotel availability and make your Hotel reservations today! Don't miss out on the opportunity to explore this vibrant city and create lasting memories. With its convenient location and excellent facilities, Bitz Bintang Hotel is the perfect base for your Kuala Lumpur adventure. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. book cheap hotels in Malaysia and discover the perfect accommodation for your next trip. Looking for something closer to home? Find cheap hotels nearby and enjoy a relaxing staycation.

All facilities in Bitz Bintang Hotel

Lobby Bitz Bintang Hotel
Lobby
Exterior Bitz Bintang Hotel
Exterior
Others Bitz Bintang Hotel
Others

Hotel Services

  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Elevator
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Shops

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Bitz Bintang Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Bitz Bintang Hotel
75
Number of floors in Bitz Bintang Hotel
4
Another facilities in Bitz Bintang Hotel
Doorman, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Bitz Bintang Hotel

What are available facilities at Bitz Bintang Hotel?
There are top facilites at Bitz Bintang Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bitz Bintang Hotel?
The standard check-in time at Bitz Bintang Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Bitz Bintang Hotel
Bitz Bintang Hotel has a 3.0-star rating.
How many floors does Bitz Bintang Hotel have?
Bitz Bintang Hotel has 4.
How many rooms are available at Bitz Bintang Hotel
Bitz Bintang Hotel has 75.
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More Reviews from Other Guests in Bitz Bintang Hotel

Overall Ratings & Reviews Bitz Bintang Hotel

Traveloka (454)
Other sources (1)
8.4
Very Good
From 454 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

8.1

Location

9.0

Service and Facilites

8.2

People often mention about Bitz Bintang Hotel
All
Distance to City Center (82)
Bedroom (70)
Staff Friendliness (65)
Accessibility (64)
Bathroom (57)
Surroundings (52)
Ambiance (49)
Room Space (49)
Check-in/out Time (43)
Hotel Area (42)
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Traveler Reviews Bitz Bintang Hotel

Number of reviews per page
20
40
Customer reviews
Masni H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel's location is very strategic, close to everywhere, there are lots of culinary options near the hotel, the price is reasonable, it's clean, only the AC in my room was a bit cold, maybe if we had told them they would have responded but we didn't have time because we were always on the road, we only got home at night, if we stay here again tomorrow
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Close to city center, clean hotel & friendly staff
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1 people find it helpful
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Okay, overall it's very comfortable and easy to find.
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Perfect location and worth the money, just enough for sleep!
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a pleasure to stay here, the place is very clean and one more thing it is close to the city center.
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K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel is within walking distance to everywhere.
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1 people find it helpful
Ester H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The lobby is quite spacious compared to nearby hotels on Jalan Bukit Bintang. The rooms are clean and well-appointed, with a super-strategic location and affordable prices.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
The room facing CIMB Bank had a band from 9 AM to 12 PM, so it was noisy if you wanted to rest at that time. So, you have to be smart in choosing a room and confirm with the hotel. The AC in the room when you stayed automatically turned off every few hours, so you had to restart it from the switch and then turn it back on with the remote. Because when it turned off, we asked the receptionist, and the solution was like that. It was inconvenient for us if we were already asleep, tired from walking around, and suddenly the room was hot, we had to get up to restart the AC. There was a TV, but the channel couldn't be changed, either because the remote was dead or the batteries were dead. So, every time there was a problem, you had to go to the receptionist and they would intervene. It would have been better to have a standby engineer for electrical problems or certain technical issues. Because the area is busy, additional standby staff were needed for urgent needs.
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2 people find it helpful
Andria M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Rabbani, the staff who work there are friendly 😊👍
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Sri Y. H.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Strategic location, but the downside is that it's noisy every night, the lobby is hot and not air-conditioned, and the elevator is hot and not air-conditioned. Everything is lacking 🫣
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1 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was comfortable and the staff was friendly, but it wasn't soundproof, so outside noise could be heard. Overall, the location, cleanliness, and service were excellent. Thanks to Bitz Bintang Hotel.
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jamesnazmi n.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Yes, the staff is very friendly and informative.
1 people find it helpful
i***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was incredibly nice, it's just a shame that some baby cockroaches got a chance to stay in the room :( and I didn't sleep well. Maybe it needs to be cleaned again because the hotel is really good.
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Kabay
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great for Indonesians, especially Batam residents, recommended
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1 people find it helpful
safira R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 4 week(s) ago
Customer service is good and he was helpful for early check-in because I had a headache. But I was very surprised because there was a small cockroach every day in my bedroom. But I like this hotel because it's in the city center and has a strategic location. Please clean the cockroaches😁
Find this review helpful?
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 week(s) ago
The location is very strategic, it's easy to find food but the room is cramped even though it's deluxe and the bed is not very comfortable for that price, maybe the hotel is selling the location.
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1 people find it helpful
Poppy C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The staff is friendly and easy to get around.
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1 people find it helpful
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The price was worth it, considering the budget. There were amenities, but it's a double shampoo while there was no shower gel. There was no cleaning tag in the room (should be available but we found nothing inside). The TV didn't have a universal plug adapter. And on the last day, the AC leaked causing my phone to get water. Everything should be safe, but it seems like the staff who cleaned the room before check-in were not careful.
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e***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
There are lots of cockroaches in the room and the room facilities are not satisfactory.
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1 people find it helpful
Aulia N. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The staff is friendly, but the towels have some dirty marks that may have been washed but the marks are still there. The sheets don't seem to have been replaced with new ones. Because the hotel price is affordable for quite good quality. Hopefully this will be a reflection of the hotel to be able to provide clean towels without stains. The rest is good and the service is pleasant. This is my second time staying here because it is very close to the monorail, LRT, MRT and green line bus 🤭 outside the hotel there are lots of food to choose from 😁
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Bitz Bintang Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Bitz Bintang Hotel

Traveloka (454)
Other sources (1)
8.4
Very Good
From 454 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

8.1

Location

9.0

Service and Facilites

8.2

People often mention about Bitz Bintang Hotel
All
Distance to City Center (82)
Bedroom (70)
Staff Friendliness (65)
Accessibility (64)
Bathroom (57)
Surroundings (52)
Ambiance (49)
Room Space (49)
Check-in/out Time (43)
Hotel Area (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bitz Bintang Hotel

Number of reviews per page
20
40
Customer reviews
Masni H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel's location is very strategic, close to everywhere, there are lots of culinary options near the hotel, the price is reasonable, it's clean, only the AC in my room was a bit cold, maybe if we had told them they would have responded but we didn't have time because we were always on the road, we only got home at night, if we stay here again tomorrow
Read More
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Close to city center, clean hotel & friendly staff
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1 people find it helpful
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Okay, overall it's very comfortable and easy to find.
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Perfect location and worth the money, just enough for sleep!
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a pleasure to stay here, the place is very clean and one more thing it is close to the city center.
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Find this review helpful?
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel is within walking distance to everywhere.
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1 people find it helpful
Ester H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The lobby is quite spacious compared to nearby hotels on Jalan Bukit Bintang. The rooms are clean and well-appointed, with a super-strategic location and affordable prices.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
The room facing CIMB Bank had a band from 9 AM to 12 PM, so it was noisy if you wanted to rest at that time. So, you have to be smart in choosing a room and confirm with the hotel. The AC in the room when you stayed automatically turned off every few hours, so you had to restart it from the switch and then turn it back on with the remote. Because when it turned off, we asked the receptionist, and the solution was like that. It was inconvenient for us if we were already asleep, tired from walking around, and suddenly the room was hot, we had to get up to restart the AC. There was a TV, but the channel couldn't be changed, either because the remote was dead or the batteries were dead. So, every time there was a problem, you had to go to the receptionist and they would intervene. It would have been better to have a standby engineer for electrical problems or certain technical issues. Because the area is busy, additional standby staff were needed for urgent needs.
Read More
Translated by Google Icon
See original
2 people find it helpful
Andria M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Rabbani, the staff who work there are friendly 😊👍
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Find this review helpful?
Sri Y. H.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Strategic location, but the downside is that it's noisy every night, the lobby is hot and not air-conditioned, and the elevator is hot and not air-conditioned. Everything is lacking 🫣
Translated by Google Icon
See original
1 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was comfortable and the staff was friendly, but it wasn't soundproof, so outside noise could be heard. Overall, the location, cleanliness, and service were excellent. Thanks to Bitz Bintang Hotel.
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jamesnazmi n.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Yes, the staff is very friendly and informative.
1 people find it helpful
i***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was incredibly nice, it's just a shame that some baby cockroaches got a chance to stay in the room :( and I didn't sleep well. Maybe it needs to be cleaned again because the hotel is really good.
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Kabay
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10.0
/10
Reviewed 4 week(s) ago
Great for Indonesians, especially Batam residents, recommended
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1 people find it helpful
safira R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 4 week(s) ago
Customer service is good and he was helpful for early check-in because I had a headache. But I was very surprised because there was a small cockroach every day in my bedroom. But I like this hotel because it's in the city center and has a strategic location. Please clean the cockroaches😁
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 week(s) ago
The location is very strategic, it's easy to find food but the room is cramped even though it's deluxe and the bed is not very comfortable for that price, maybe the hotel is selling the location.
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1 people find it helpful
Poppy C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The staff is friendly and easy to get around.
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K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The price was worth it, considering the budget. There were amenities, but it's a double shampoo while there was no shower gel. There was no cleaning tag in the room (should be available but we found nothing inside). The TV didn't have a universal plug adapter. And on the last day, the AC leaked causing my phone to get water. Everything should be safe, but it seems like the staff who cleaned the room before check-in were not careful.
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e***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
There are lots of cockroaches in the room and the room facilities are not satisfactory.
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Aulia N. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The staff is friendly, but the towels have some dirty marks that may have been washed but the marks are still there. The sheets don't seem to have been replaced with new ones. Because the hotel price is affordable for quite good quality. Hopefully this will be a reflection of the hotel to be able to provide clean towels without stains. The rest is good and the service is pleasant. This is my second time staying here because it is very close to the monorail, LRT, MRT and green line bus 🤭 outside the hotel there are lots of food to choose from 😁
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