Cititel Hotel Penang

Hotels
8.6
/10
Very Good
542 reviews

What Guests Say About Their Stay

Staff Friendliness (15)
Ambiance (11)
Distance To City Center (10)
Wifi (9)
jessica n. w.
9.7
/ 10
Great hotel with good location close to tourist attractions and many restaurants. Had a pleasant stay with room facing good sea view. Staff is very helpful as well.
njoo m. f.
8.5
/ 10
Location and room view was great. Breakfast excellent.
Adrian Wong Chung Yuan
8.5
/ 10
Overall quite satisfied. No issue.
Muhammad H.
10.0
/ 10
Everything perfect! Very good location. Excellent service.
LEE k. w.
8.8
/ 10
Excellent location, value for money
In the Area
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66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Cititel Hotel Penang is a hotel in a good neighborhood, which is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cititel Hotel Penang

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66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
Lobby Cititel Hotel Penang
Lobby 2 Cititel Hotel Penang

Discover More About Cititel Hotel Penang

What You Might Like - All About Cititel Hotel Penang

Cititel Hotel Penang consistently receives rave reviews for its exceptional value and friendly service. Guests frequently praise the hotel's convenient location, making it easy to explore the vibrant city and its many attractions. The comfortable and well-appointed rooms are another major draw, offering a relaxing retreat after a day of sightseeing. Many visitors highlight the helpful and attentive staff, always ready to assist with any queries or requests. Overall, Cititel Hotel Penang provides a fantastic blend of comfort, convenience, and affordability, making it a popular choice for travellers of all types.

One of the hotel's most popular features is its inviting swimming pool, perfect for a refreshing dip after exploring the city's bustling streets. The hotel's proximity to various dining options, including its own restaurant and nearby cafes, is also a significant plus for guests. The hotel's commitment to cleanliness and maintenance is evident throughout the property, contributing to a positive and enjoyable stay. Many guests appreciate the hotel's efficient and hassle-free check-in and check-out processes, adding to the overall positive experience. A recent review described Cititel Hotel Penang as "a fantastic find – clean, comfortable, and conveniently located, with incredibly friendly staff!"

Concept & Design: Cititel Hotel Penang

Cititel Hotel Penang boasts a contemporary design, blending sleek lines and modern aesthetics with a touch of local Malaysian charm. The overall concept focuses on providing a comfortable and stylish environment for both business and leisure travellers. The design is not attributed to a single famous designer but rather reflects a collaborative effort to create a space that is both functional and aesthetically pleasing. The hotel's commitment to sustainability is also reflected in its design choices, incorporating energy-efficient features and environmentally friendly practices.

Stepping into the hotel lobby, you're immediately greeted by a warm and inviting atmosphere. Natural light floods the spacious area, highlighting the elegant furnishings and modern artwork. The comfortable seating arrangements provide a perfect spot to relax and unwind, while the friendly staff are always on hand to assist with any needs. The lobby's overall ambiance is one of sophisticated comfort, setting the tone for a pleasant and memorable stay. The design seamlessly blends functionality with style, creating a welcoming space for all guests.

Different Hotel Room Types Available in Cititel Hotel Penang

Choosing the right

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit your needs, from cosy singles to spacious suites. Consider factors like

categories of hotel rooms

and

different hotel room types

when making your selection. Here are some of the options available at Cititel Hotel Penang:

  • Deluxe Room:

    Offers a comfortable double bed, city views, and non-smoking options. Bathtubs are available in some rooms.
  • Superior Room:

    Slightly larger than the Deluxe Room, with options for either a double or twin beds. City or pool views are available. Non-smoking options are available.
  • Executive Suite:

    Spacious suite with a separate living area and bedroom, offering stunning city views. Features a bathtub and a separate shower.
  • Family Room:

    Designed for families, these rooms offer ample space with multiple beds to accommodate children. City views are available. Non-smoking options are available.

Please note that bidets are not standard in all rooms. Cititel Hotel Penang is not currently pet-friendly.

Unique Hotel Facilities in Cititel Hotel Penang

Cititel Hotel Penang offers a range of

hotel facilities

designed to enhance your stay. From relaxing amenities to exciting activities, there's something for everyone. Explore our

hotel with pool

and other fantastic features.

  • Swimming Pool:

    A refreshing outdoor pool, perfect for a relaxing swim. Open from 7 am to 10 pm.
  • Fitness Centre:

    A well-equipped gym with modern equipment. Open 24 hours.
  • Business Centre:

    Provides computers, printers, and other business services. Open from 8 am to 8 pm.

Please note that some facilities may require an additional fee. For example, the spa services are available at an additional cost.

Hotel Buffet or Hotel Restaurant/Cafe Available in Cititel Hotel Penang

Cititel Hotel Penang offers a variety of dining options to satisfy every palate. From lavish

hotel buffets

to delicious meals at our

hotel restaurant

and

hotel cafe

, you're sure to find something you'll love. Let's explore the culinary delights available.

  • The Terrace Restaurant:

    Offers a daily buffet breakfast, featuring a wide selection of local and international dishes. Lunch and dinner are also served a la carte, with prices varying depending on the meal. Open from 7 am to 10 pm.
  • The Lounge Cafe:

    A relaxed cafe serving light snacks, pastries, and beverages throughout the day. Perfect for a quick bite or a refreshing drink. Open from 10 am to 10 pm.

The Terrace Restaurant also offers themed dinner buffets on certain nights, featuring special dishes and signature foods. Prices vary depending on the buffet theme.

Easy Access from and to the Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, Cititel Hotel Penang ensures a smooth journey. Consider these

hotel transfer

options for your convenience.

  • Taxi:

    Readily available outside the airport, offering a direct transfer to the hotel.
  • Airport Shuttle:

    While not directly offered by the hotel, several private shuttle services operate between the airport and the hotel. Booking in advance is recommended.
  • Hotel Pick-up Service:

    The hotel can arrange a pick-up service from the airport. Contact the hotel directly to arrange this service, ideally at least 24 hours in advance.

The hotel is approximately [Insert Distance] from the airport. The journey time varies depending on traffic conditions.

Nearby MRT Station & Bus Stops Nearby

Cititel Hotel Penang enjoys excellent public transport links, making it easy to explore the city and beyond. Find your way around easily with these nearby transport options. Look for

MRT nearby

or a

nearby MRT station

for convenient travel.

  • Nearest MRT Station:

    [Insert MRT Station Name], approximately [Insert Distance] from the hotel.
  • Nearest Bus Stop:

    [Insert Bus Stop Name], approximately [Insert Distance] from the hotel. Several bus routes serve this stop.

Payment for public transport can be made using various methods, including cash and contactless payment options. You can purchase a Rapid Penang card at various locations throughout the city.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Cititel Hotel Penang

Cititel Hotel Penang is ideally located near a variety of family-friendly attractions. Discover exciting

nearby attractions

and

nearby activities

perfect for a memorable family getaway. Explore

nearby sightseeing places

and

things to see nearby

.

  • Penang Hill:

    Enjoy breathtaking views of the city and surrounding areas. Entry fees apply. Approximately [Insert Distance] from the hotel.
  • Entopia Butterfly Farm:

    Discover a vibrant world of butterflies and other insects. Entry fees apply. Approximately [Insert Distance] from the hotel.
  • Penang National Park:

    Explore beautiful beaches, lush rainforest, and diverse wildlife. Entry is free. Approximately [Insert Distance] from the hotel.
  • Kek Lok Si Temple:

    Visit one of the largest Buddhist temples in Southeast Asia. Entry is free. Approximately [Insert Distance] from the hotel.
  • Tropical Spice Garden:

    Discover a wide variety of tropical spices and plants. Entry fees apply. Approximately [Insert Distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Malaysia!

Other Accommodations Near Cititel Hotel Penang

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxury stays, there are several choices near Cititel Hotel Penang. Explore these

best hotel nearby

options and find the perfect fit for your budget and preferences.

  • Luxury Accommodations:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4-Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3-Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Malaysia!

With its blend of comfort, convenience, and affordability, Cititel Hotel Penang offers an unforgettable stay. To make your trip even more seamless, book your stay through Traveloka. You can easily find and compare prices for

affordable hotels nearby

and secure the best deals. Don't forget to also book your flights with Traveloka to complete your travel arrangements. For the best deals on flights, check out our options to book cheap air tickets to Malaysia. Start planning your dream getaway today and experience the ease and convenience of booking with Traveloka! To find the perfect hotel for your needs, start your search for book cheap hotels or explore cheap hotels nearby options.

All facilities in Cititel Hotel Penang

Swimming Pool Cititel Hotel Penang
Swimming Pool
Functional Hall Cititel Hotel Penang
Functional Hall
Lobby Cititel Hotel Penang
Lobby
Exterior Cititel Hotel Penang
Exterior
Bedroom Cititel Hotel Penang
Bedroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Hot breakfast

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Fitness center
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking

Transportation

  • Car rental
  • Secure parking
  • Valet parking (surcharge)

Family-friendly Facilities

  • Kids club

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Standard and upgrade to Superior), only applicable for booking made from 1st - 10th October 2020. Check-in : 2.00 PM Check-out : 12.00 Noon Early check-in and late check-out will be subject to room availability
Hotel will be converted to a Non Smoking Hotel effective 01/08/2022. Smoking only allowed in designated area.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Hotel Penang
451
Number of floors in Cititel Hotel Penang
16
Another facilities in Cititel Hotel Penang
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in Cititel Hotel Penang

Is Cititel Hotel Penang parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Cititel Hotel Penang isn't free for guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception for current rates and availability for both hotel parking and valet parking options.
Does Cititel Hotel Penang offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including the specific policies of Cititel Hotel Penang. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Cititel Hotel Penang offer free hotel Wi-Fi for guests during their stay?
To confirm whether Cititel Hotel Penang provides complimentary hotel wifi access to guests, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy and any associated charges. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Cititel Hotel Penang? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Cititel Hotel Penang, offering easy access to explore. While there isn't an MRT station immediately nearby, the bus routes provide convenient transport to many attractions. Top things to do nearby include the Penang Hill funicular railway and the vibrant streets of Georgetown, with its colonial architecture and street art. You'll find plenty of visitor attractions near me within easy reach.
Is Cititel Hotel Penang a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like Cititel Hotel Penang. To find out if they are a pet friendly hotel or offer animal friendly hotels services, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
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More Reviews from Other Guests in Cititel Hotel Penang

Traveloka (542)
Other sources (675)
8.6
Very Good
From 542 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Cititel Hotel Penang
All
Staff Friendliness (9)
Ambiance (7)
Bedroom (7)
Bathroom (7)
Wifi (6)
Distance to City Center (5)
Surroundings (5)
Room Space (5)
Hotel Area (5)
Family Friendly (4)
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Traveler Reviews Cititel Hotel Penang

Number of reviews per page
20
40
Customer reviews
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
Comfortable and close to culinary places
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Trinovi K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Nice and clean hotel. I always stay here when I come to Penang.
2 people find it helpful
Rita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff is very friendly and quick to respond. The food has a lot of choices and is delicious. The rooms are very clean.
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2 people find it helpful
G***D
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The staff are friendly, supportive, and willing to help in different situations. Indeed, they live up to the expectations of the hotel guests.
2 people find it helpful
Yudhi D. T.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Hotel is very nice, staff is friendly, room is comfy and food is nice recommended to stay in Penang 👍👍
1 people find it helpful
Lucki
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Good place to staycation with family
1 people find it helpful
Lucki
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
A pleasant stay experience
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
All staffs are very friendly. Hotel location is near market and some famous kedai like Penang Road Laksa, Cheng Woh Medical Hall, Kimberly Street. Across the hotel is Lao Liu suan cai yu restaurant. Nice hotel to stay.
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roben a. p.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
Great, strategic location and clean rooms
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Nice hotel, comfort and spacious room, stunning view. Thanks to the frontdesk staff that we got seaview room. All the staff is nice, friendly, helpful. Keep the good work guys. The hotel just short distance to penang culinary, tourist attractions etc. Love it.
1 people find it helpful
Tan T. P.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
All the staff at Cititel Penang were very helpful and friendly. My child who uses a wheelchair and I felt very helped and given convenience. I was given 1 plastic chair to use in the toilet to make it easier for my child to take a bath. The room service menu was delicious. Didn't try the breakfast menu because access to the restaurant was not wheelchair friendly. 1 strange thing was that the breakfast ration was only for 1 person even though there were 2 people staying. The water dispenser was very helpful. The corridor to the room always smelled of cigarettes even though no one was smoking. Another good thing was that the receptionists called the room every day to ensure the comfort of their guests.
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Zikri A. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 66 week(s) ago
Hotel bagus, staf yang ramah, bersih lokasi strategis cocok untuk yang berpergian ke Penang, direkomendasikan.
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
All the staff are very kind and friendly.
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1 people find it helpful
Zikri A. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
Hotel yang bersih dan nyaman, layanan cepat dan baik, staf yang ramah, recommended ….
1 people find it helpful
Julia S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 84 week(s) ago
Strategic location. Comfortable room. Very close to the church. Unfortunately the wifi connection is not good.
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sk
icon-origin-TRAVELOKA
8.7
/10
Reviewed 84 week(s) ago
Aircon quite hot, room is not as clean as before: (.
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TTeviana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 86 week(s) ago
Even though the hotel is old, it is still quite good. Small, clean room. Good location, lots of places to eat and shop. Friendly service.
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1 people find it helpful
LIEM SUNOKO SAVERO
icon-origin-TRAVELOKA
9.1
/10
Reviewed 87 week(s) ago
Good hotel than others. Thank you.
1 people find it helpful
firdaus a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
This hotel is suitable for people who want to hunt for delicious food in Penang. With the comfort room you can find all the delicious food around that hotel. You just park your car at hotel and walk around to find food that you are craving.
+2
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Astri W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
I stayed here for 3 days and 2 nights. I made a request through the appa for a one bed and a room near an elevator since I traveled alone, and I'm not really a fan of a hotel hallway. And the receptionist fulfilled my request! The receptionist and every staff member are very helpful and kind. Despite the look from outside like an old hotel, the interior in the lobby is really cool and bright. The room is not too spacious but more than enough for me, completed with a bathtub on the bathroom. The best part is they gave me a room with an ocean view which is very lovely. There are mineral water and water heater so it is also very helpful. They also provide sajadah, an iron (which is very important for me as a traveler), and a hairdryer in the room. Facilities are very complete! The location is also very strategic, near 24 hours supermarket, and lots of cafes and restaurants and stalls. Overall, I really enjoyed staying here and would definitely stay here again if I visit Penang next time.
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Number of reviews per page
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Lobby 4 Cititel Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.