Citrus Hotel Johor Bahru by Compass Hospitality

Hotels
8.2
/10
Very Good
2,048 reviews

What Guests Say About Their Stay

Staff Friendliness (24)
Distance To City Center (21)
Accessibility (21)
Ambiance (21)
Rosiana H.
10.0
/ 10
the hotel is currently on renovation progress so the receptionist is in the 1st floor. over all is good. nice staff, clean room, comfy bed, tasty breakfast. behind the hotel is full of food street in the evening. highly recommended
Adni sarah
8.5
/ 10
Love the room size. The service is great. Will come here again when I come to Johor.
Aripin
8.8
/ 10
It's very near JBCS. And you can find local food around the hotel. Nice.
Ade Arya Maulana
8.5
/ 10
Best location, best price and best room
Ade Arya Maulana
8.5
/ 10
Great location, nice room and great price
In the Area
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16 Jalan Station, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Citrus Hotel Johor Bahru by Compass Hospitality is a hotel in a good neighborhood, which is located at Johor Bahru - City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Citrus Hotel Johor Bahru by Compass Hospitality

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16 Jalan Station, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000
Lobby Citrus Hotel Johor Bahru by Compass Hospitality
Lobby 2 Citrus Hotel Johor Bahru by Compass Hospitality

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Citrus Hotel Johor Bahru by Compass Hospitality Rates per Night

Citrus Hotel Johor Bahru by Compass Hospitality room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Citrus Hotel Johor Bahru by Compass Hospitality hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Citrus Hotel Johor Bahru by Compass Hospitality Location & Address

Citrus Hotel Johor Bahru by Compass Hospitality is located at 16 Jalan Station, Johor Bahru - Pusat Bandar, Johor Bahru, Johor, Malaysia, 80000 is No 16, Jalan Station, Johor Bahru, 80000 Johor Bahru, Johor, Malaysia. It's situated in the Johor Bahru area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Citrus Hotel Johor Bahru by Compass Hospitality from Airport

Getting from Senai International Airport (JHB) to Citrus Hotel Johor Bahru by Compass Hospitality is a breeze with several convenient options. Whether you're looking for speed, affordability, or comfort, here's a breakdown to help you choose the best hotel transfer for your needs.

  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You can find taxi stands outside the arrival hall. The journey takes approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are readily available at Senai Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a fixed fare, so you know the cost upfront.
  • Airport Bus (Most Affordable):

    The airport bus is the most budget-friendly option. Look for the bus that goes to JB Sentral, which is the main transportation hub in Johor Bahru. From JB Sentral, you can take a short taxi or ride hailing to the hotel.

Tips:

For the most convenient route, consider using a ride hailing service like Traveloka. It offers a balance of speed, comfort, and price. If you're on a tight budget, the airport bus to JB Sentral followed by a short taxi ride is a good alternative.

Citrus Hotel Johor Bahru by Compass Hospitality Reviews & Summary

Looking for all about hotel Citrus Hotel Johor Bahru by Compass Hospitality? This hotel consistently receives positive hotel reviews for its excellent location, comfortable rooms, and friendly staff. Guests appreciate its proximity to major attractions and transportation hubs, making it an ideal base for exploring Johor Bahru.

What guests love about the hotel is its cleanliness and modern amenities. The rooms are well-maintained and equipped with everything you need for a comfortable stay. A standout feature is the rooftop pool, which offers stunning views of the city. Here's a short, positive review to encourage bookings: "Great location, clean rooms, and friendly staff. I would definitely stay here again!"

Citrus Hotel Johor Bahru by Compass Hospitality Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Citrus Hotel Johor Bahru by Compass Hospitality offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room:

    These rooms offer comfortable accommodation with city views. They are non-smoking and come with either a bathtub or shower.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. They are also non-smoking and feature either a bathtub or shower.
  • Executive Suite:

    For those seeking more luxury, the Executive Suites provide a separate living area and bedroom. These suites offer panoramic city views and come with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and can accommodate extra beds. They are non-smoking and feature a shower.

Please note that Citrus Hotel Johor Bahru by Compass Hospitality is not a pet-friendly hotel.

Hotel Facilities in Citrus Hotel Johor Bahru by Compass Hospitality

Citrus Hotel Johor Bahru by Compass Hospitality boasts a range of hotel amenities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find plenty of hotel facilities to keep you comfortable and entertained.

  • Rooftop Swimming Pool:

    Take a dip in the refreshing rooftop pool while enjoying stunning city views. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Citrus Cafe:

    Enjoy a variety of local and international dishes at the hotel's cafe.
  • Meeting Rooms:

    The hotel offers meeting rooms for business travellers. Contact the hotel for pricing and availability.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Citrus Hotel Johor Bahru by Compass Hospitality

Citrus Hotel Johor Bahru by Compass Hospitality offers delightful dining options to satisfy your culinary cravings. Whether you're in the mood for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to please your palate.

  • Citrus Cafe:

    This is the hotel restaurant, serving a mix of local Malaysian cuisine and international favourites.
    • Cuisine:

      Malaysian, International
    • Buffet:

      Breakfast buffet available daily from 6:30 AM to 10:00 AM. Price: Approximately SGD 25 per person.
    • Signature Dishes:

      Nasi Lemak, Hainanese Chicken Rice

Citrus Hotel Johor Bahru by Compass Hospitality Airport pickups and How to Book

Looking for hotels with airport shuttle services? Citrus Hotel Johor Bahru by Compass Hospitality does not directly offer a dedicated hotel to airport transfer service. However, arranging an airport pickup is still easy. You can pre-book a ride hailing service like Traveloka to ensure a smooth and hassle-free transfer from Senai International Airport (JHB) to the hotel.

To book your ride, simply download the Traveloka app, enter your pickup location (Senai Airport) and destination (Citrus Hotel Johor Bahru by Compass Hospitality), and select your preferred vehicle type. It's recommended to book in advance, especially during peak hours, to ensure availability.

Nearby MRT Station & Bus Stops

Getting around Johor Bahru from Citrus Hotel Johor Bahru by Compass Hospitality is convenient thanks to the nearby public transportation options. Here's a list of the nearest MRT nearby and bus stops nearby:

  • JB Sentral Bus Terminal:

    This is the main transportation hub in Johor Bahru, offering connections to various destinations within the city and beyond. Distance: Approximately 1 km.
  • JB City Square Bus Stop:

    Located near the JB City Square shopping mall, this bus stop provides access to several local bus routes. Distance: Approximately 1.5 km.

For public transport, you can use the Touch 'n Go card, which is a reloadable contactless smart card used for paying fares on buses and trains in Malaysia. You can purchase and reload Touch 'n Go cards at most convenience stores and petrol stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Johor Bahru offers a plethora of nearby places to go that are perfect for families and kids. Here are some top nearby sightseeing places to consider:

  • LEGOLAND Malaysia:

    A theme park and water park all in one, LEGOLAND is a must-visit for families with young children. Distance: Approximately 25 km. Entry Price: From SGD 70 per person.
  • Thomas Town:

    Located within the Puteri Harbour Family Theme Park, Thomas Town offers rides and attractions based on the popular children's TV show. Distance: Approximately 26 km. Entry Price: From SGD 40 per person.
  • Austin Heights Water & Adventure Park:

    This water park features thrilling slides, a wave pool, and other water-based activities. Distance: Approximately 15 km. Entry Price: From SGD 35 per person.
  • Johor Zoo:

    One of the oldest zoos in Malaysia, Johor Zoo is home to a variety of animals, including tigers, elephants, and monkeys. Distance: Approximately 3 km. Entry Price: From SGD 5 per person.
  • Angry Birds Activity Park:

    An indoor activity park based on the popular Angry Birds game, offering a range of games and attractions. Distance: Approximately 1.5 km. Entry Price: From SGD 25 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Citrus Hotel Johor Bahru by Compass Hospitality (Johor Bahru)

Exploring the nearby dining scene around Citrus Hotel Johor Bahru by Compass Hospitality is a treat for food lovers. From trendy cafes to authentic local food, there's something for everyone. Here are some nearby dining options to consider:

Cafes/Restaurants:

  • Flowers in the Window:

    A charming cafe known for its floral decor and delicious cakes and pastries.
  • The Replacement Lodge & Kitchen:

    A popular spot for brunch and coffee, with a cozy atmosphere.
  • Bev C Cafe:

    A stylish cafe serving specialty coffee and light bites.

Local Street Food:

  • Kaya Toast:

    A classic Malaysian breakfast of toasted bread with kaya jam and butter.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Nasi Lemak:

    Fragrant rice cooked in coconut milk and pandan leaf, served with various side dishes.
  • Laksa:

    A spicy noodle soup with coconut milk and seafood or chicken.
  • Char Kway Teow:

    Stir-fried rice noodles with prawns, cockles, and Chinese sausage.

Shopping places near Citrus Hotel Johor Bahru by Compass Hospitality (Johor Bahru)

If you're in the mood for some retail therapy, you'll find plenty of nearby shopping options near Citrus Hotel Johor Bahru by Compass Hospitality. Here are some malls near hotel and other shopping destinations to explore:

  • JB City Square:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • Komtar JBCC:

    Another popular shopping mall connected to JB Sentral, offering a mix of international and local brands.
  • Johor Premium Outlets:

    Located a bit further from the city center, Johor Premium Outlets offers a wide selection of designer and brand-name goods at discounted prices.

Other Places to Stay Near Citrus Hotel Johor Bahru by Compass Hospitality

Looking for alternative accommodations in Johor Bahru? Whether you're seeking luxury or budget-friendly options, here's a list of other hotels nearby to consider:

3 luxury/5–6 star hotels nearby.

  • Amari Johor Bahru:

    A stylish hotel offering modern amenities and excellent service.
  • DoubleTree by Hilton Johor Bahru:

    A well-known hotel brand with comfortable rooms and a range of facilities.
  • Holiday Inn Johor Bahru City Centre:

    A convenient choice for both business and leisure travellers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

3 four-star hotels nearby.

  • Thistle Johor Bahru:

    A popular hotel with a great location and comfortable rooms.
  • Grand Paragon Hotel Johor Bahru:

    A well-regarded hotel offering a range of amenities and services.
  • KSL Hotel & Resort:

    A large hotel with a water park and other family-friendly facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

3 three-star hotels nearby.

  • Hotel Granada Johor Bahru:

    A budget-friendly option with clean and comfortable rooms.
  • TROVE Johor Bahru:

    A modern hotel with a convenient location.
  • The Puteri Pacific Johor Bahru:

    A comfortable hotel with a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Johor Bahru? Citrus Hotel Johor Bahru by Compass Hospitality offers a fantastic base for exploring the city, with comfortable accommodations and a convenient location. With its range of amenities and proximity to attractions, it's an excellent choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Johor Bahru. Book your stay at Citrus Hotel Johor Bahru by Compass Hospitality through Traveloka for exclusive deals and a seamless booking experience. Start planning your adventure now and book cheap hotels in Malaysia or find cheap hotels nearby!

All facilities in Citrus Hotel Johor Bahru by Compass Hospitality

Bar, Cafe and Lounge Citrus Hotel Johor Bahru by Compass Hospitality
Bar, Cafe and Lounge
Functional Hall Citrus Hotel Johor Bahru by Compass Hospitality
Functional Hall
Lobby Citrus Hotel Johor Bahru by Compass Hospitality
Lobby
Exterior Citrus Hotel Johor Bahru by Compass Hospitality
Exterior
Restaurant Citrus Hotel Johor Bahru by Compass Hospitality
Restaurant

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Hot breakfast

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Transportation

  • Airport transfer
  • Area shuttle with surcharge

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Citrus Hotel Johor Bahru by Compass Hospitality

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

There are no charges for children below the age of 12 years sharing a room with parent(s) on the existing bedding. Children between 12 to 18 years are charged the full adult breakfast price of MYR30 NETT per person. Children aged between 5 to 11 years old are charged MYR15 NETT per child per day.
Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking. Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is non-refundable and non-transferable.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citrus Hotel Johor Bahru by Compass Hospitality
125
Number of floors in Citrus Hotel Johor Bahru by Compass Hospitality
10
Another facilities in Citrus Hotel Johor Bahru by Compass Hospitality
Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Citrus Hotel Johor Bahru by Compass Hospitality

Is Citrus Hotel Johor Bahru by Compass Hospitality parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Citrus Hotel Johor Bahru by Compass Hospitality. We don't currently offer valet parking services, however, ample parking is available for your convenience.
Does Citrus Hotel Johor Bahru by Compass Hospitality offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Citrus Hotel Johor Bahru by Compass Hospitality offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Citrus Hotel Johor Bahru by Compass Hospitality offer free hotel Wi-Fi for guests during their stay?
Yes, Citrus Hotel Johor Bahru by Compass Hospitality provides complimentary hotel wifi to all guests throughout their stay. Enjoy seamless internet access for all your devices during your visit. Simply connect to the network upon arrival.
Where is the nearest MRT station or bus stops nearby Citrus Hotel Johor Bahru by Compass Hospitality? What are the top visitor attractions near the hotel?
The nearest bus stops are within easy walking distance of Citrus Hotel Johor Bahru. For MRT access, you'll need to take a bus or taxi; the nearest MRT station is a short journey away. Nearby visitor attractions include Johor Bahru City Square and the iconic Sultan Abu Bakar State Mosque, offering a blend of modern shopping and historical sights. Plenty of things to do nearby cater to various interests.
Is Citrus Hotel Johor Bahru by Compass Hospitality a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Citrus Hotel Johor Bahru. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
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More Reviews from Other Guests in Citrus Hotel Johor Bahru by Compass Hospitality

8.2
Very Good
From 2,048 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.8

Location

8.7

Service and Facilites

8.2

People often mention about Citrus Hotel Johor Bahru by Compass Hospitality
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Distance to City Center (25)
Staff Friendliness (25)
Room Space (24)
Bedroom (24)
Accessibility (22)
Bathroom (22)
Surroundings (21)
Ambiance (21)
Hotel Area (21)
Wifi (18)
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Traveler Reviews Citrus Hotel Johor Bahru by Compass Hospitality

Number of reviews per page
20
40
Customer reviews
Mohammed R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Wonderful stay. This is my second time
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F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Staff very friendly, so much Indonesian employees
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wong k. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
hotel everything was good but no parking.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room is very spacious. Booked a family room from the app (1 queen bed 1 small bed). When checking in, I got a free upgrade so I got 2 large beds on the 5th floor. Perfect for a family with 2 teenagers. Lots of TV channels. There is a window view. The room is spacious. There is still 1 long sofa. The bathroom is also spacious + there is a hairdryer. The room is clean but under the bed is dirty The location is far from the Larkin bus terminal, but close to the JB check point. You can walk. If you bring a large suitcase, it's better to wait for the mall to open before crossing to Singapore. The hotel location is close to a laundromat + places to eat. There are places to eat near the hotel that are open 24 hours. Near a minimarket too. There is a delicious claypot place to eat.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for staying with us. We glad that you enjoyed the stay with us and at the same time we shall share the service hiccups to project team to improve. Looking forward to serve you much better. Kind Regards, The Team at Citrus Hotel JB.
Mohammed R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Wonderful experience overall! Will definitely come again!
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Accommodation's Reply
13 Jul 2025
Dear Mohammed R, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
T***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Last minute we booked the hotel. We never took the hotel before, but the last minute was taken, but we feel free and very comfortable with ours.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Best regards, The team at Citrus Hotel JB.
h***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
1 night stay here, with a reservation without breakfast. It was pleasant, the location of the hotel made it very easy for us to take the train to Woodland to Singapore, the hotel is very close to the mall, and finding a place to eat is also easy, there are many delicious roadside eateries around the hotel.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
I left my jacket and shirt, still contacted the hotel, hope they keep it until my next trip going there.
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M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very strategic, environment for male pedestrians and affordable places to eat
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Bought it at a high price of 1.4 million per night so it's not really worth it. The bidet shower jet is not smooth and clogged, for a good location. The nasi lemak food is okay.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your stay feedback given! We have shared your comments with our project teams and will continue to improve the experience at our hotel. We hope to have another opportunity to have you back with us on your next visit to JB! Best regards, Team at Citrus Hotel JB.
Rakhmat H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Very good and clean hotel! Good location as well.
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Accommodation's Reply
13 Jul 2025
Dear Rakhmat H, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
R***o
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
close to the karat bazaar, not difficult to find food
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Vitasya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
The location is very strategic near everywhere, the CI-CO process is easy, the room is not too big but the facilities are quite complete and clean. The only thing lacking is the breakfast, almost all of them are bland, instant juice drinks and need additional flavors for some food menu variants.
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Accommodation's Reply
13 Jul 2025
Dear Vitasya N, We’re happy to hear that you had good stay with us. We shall convey the defects to the concerned department to review and improve the service. Hope to welcome you back soon. Best Regards, The Team at Citrus Hotel JB.
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Friendly staff, I booked 4 rooms, then I was going to Singapore and wanted to leave my bag at the reception but was offered early check in 1 room to put a lot of luggage from the group, very nice. The food is also quite delicious, close to JB Central, only 4 minutes away.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
N***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
Location close to jb square, seggate bridge and many choices of food places. Recommendation so far.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
sherwin
icon-origin-TRAVELOKA
6.0
/10
Reviewed 15 week(s) ago
Hot water was not running. Rusty iron table.
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Accommodation's Reply
13 Jul 2025
Dear Sherwin, Thank you for providing us your stay feedback. We have taken note your comments and shall get the project team to rectify the raised matter. Thank you staying with us and hope we are able to serve you again, Best regards, The team Citrus Hotel JB.
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Location very near to City Square Mall and a lot of eateries.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The staff is friendly, the hotel location is close to the mall. Just walk to the front.
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Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your high recommendations and praise for our friendly team! We hope to be part of your next JB adventure! Kind regards, The Team at Citrus Hotel JB.
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Vesparita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
everything is ok, finding food around the hotel is also easy, there are many shops and there is also a laundry near the hotel. the staff is very friendly, all the staff, even the cleaning staff are friendly and smiling, the place is clean, no complaints, I am very satisfied when I come back I must come here, if I want to go to Ciq it is also close.
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Accommodation's Reply
13 Jul 2025
Dear Vesparita, Thank you for sharing a review of your recent experience with us at Citrus Hotel JB. Our team here is committed to providing high-quality service and we’re thrilled to hear that we made a good impression on your stay. We look forward to welcome you again and rest assured you will have memorable experience with us. Thank you & be well – The team at Citrus Hotel JB.
Eka A.
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Staycation
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9.4
/10
Reviewed 20 week(s) ago
The hotel OK near to city square, staff frendly, bath room clean and bedroom also clean, only a bit noisy if got people walking outside room
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Eka A, We glad that you enjoyed your stay with us. We sincerely empathize for the inconvenience caused; we take note your valuable feedback for continuous improvement and look forward to welcome you again to our hotel. Kind regards, The Team at Citrus Hotel JB.
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