cool memories hotel

• Pet deposit: MYR 100 per stay
• Pet fee: MYR 50 per pet (varies based on length of stay) plus MYR 30 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: MYR 50 per accommodation, per stay
• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's WHATSAPP mobile app before check-in.

Hotel only accepts guests with minimum age of 17