ERNES Hotel

Hotels
7.7
/10
Very Good
198 reviews

What Guests Say About Their Stay

Syirleen A. O.
9.7
/ 10
Very convenient. Spacious room and very clean.
Guest
8.5
/ 10
I like and am satisfied with that hotel, I will be come back thank you
Patrick
10.0
/ 10
Conveniently located with lots of food/restaurants, shopping mall & banks. Just need a table lamp so that we can do some work during the night. Overall, I will return to stay here again as this is already my 2nd stay.
Mohamad
10.0
/ 10
A very nice, strategic and comfortable hotel except for two things: 1. The bathtub in my room is leaking and we could see the water drained out and wet the floor. Other than that, all excellent. 2. The staff should be more friendlier.
damai
10.0
/ 10
Easier to booked throuh expedia got low price compare if walk in..in town...surrounding shop..restaurants...near with big mall like Sunway..Pavilion...
In the Area
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No. 42, Jalan TOdak 4, Pusat Bandar Sunway, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13700

Main Facilities

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AC
Parking
Elevator
WiFi
note: hotel was previously named Ernes Hotel ERNES Hotel is located in area / city Seberang Jaya.
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What's around ERNES Hotel

No. 42, Jalan TOdak 4, Pusat Bandar Sunway, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13700
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Lobby ERNES Hotel
Exterior 2 ERNES Hotel

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ERNES Hotel Rates per Night

ERNES Hotel room rates start from SGD 45 before tax per night, which becomes SGD 52 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best ERNES Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

ERNES Hotel Location & Address

ERNES Hotel is located at 1, Jalan Perniagaan, Pusat Perniagaan Pauh Jaya, 13500 Permatang Pauh, Pulau Pinang, Malaysia. It's situated in the Seberang Perai area of Malaysia, known for its local markets and proximity to industrial areas. The hotel is approximately 10 km from the city center of Butterworth.

How to go to ERNES Hotel from Airport

Getting to ERNES Hotel from Penang International Airport is relatively straightforward. Several options are available, depending on your budget and preference for speed and convenience. Here's a breakdown of how to make your hotel transfer:
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride-hailing service is the most direct way to get to ERNES Hotel. The journey typically takes around 30-45 minutes, depending on traffic.
  • Airport Bus (Most Affordable):

    The Rapid Penang bus service operates from the airport to various locations in Seberang Perai. You'll need to check the specific route that passes near ERNES Hotel and may require a transfer. This is the most budget-friendly option but also the most time-consuming.
  • Traveloka Airport Transfer (Pre-booked Convenience):

    Pre-book an airport transfer via Traveloka for a hassle-free experience. A driver will meet you at the airport and take you directly to the hotel.
Tips: For the most convenient route, consider a ride-hailing service or pre-booked airport transfer, especially if you have luggage or are unfamiliar with the area.

ERNES Hotel Reviews & Summary

Looking for all about hotel ERNES Hotel? ERNES Hotel reviews often highlight its convenient location and value for money. Guests appreciate the clean and comfortable rooms, making it a great base for exploring Seberang Perai. What guests love about the hotel is its friendly staff and the ease of access to nearby amenities. A standout feature is the on-site parking, which is a bonus for those travelling with their own vehicles. Here's a short, positive review: "ERNES Hotel is a fantastic choice for a budget-friendly stay. The rooms are clean, the staff are helpful, and the location is perfect for exploring the local area. Highly recommended!"

ERNES Hotel Room Types Available

Choosing the right hotel room type can make all the difference to your stay. ERNES Hotel offers a variety of hotel bedroom types to suit different needs and budgets. Here's a look at the categories of hotel rooms available:
  • Standard Room:

    A comfortable and affordable option, perfect for solo travellers or couples.
  • Deluxe Room:

    Offers more space and enhanced amenities compared to the Standard Room.
  • Family Room:

    Designed to accommodate families, with extra beds or a connecting room option.
  • Suite:

    The most luxurious option, featuring a separate living area and often a bathtub.
All rooms are non-smoking. Bathtubs are available in Suites only; other rooms have showers. ERNES Hotel is not a pet-friendly hotel.

Hotel Facilities in ERNES Hotel

ERNES Hotel provides a range of hotel facilities to ensure a comfortable and convenient stay for all guests. These hotel amenities cater to both adults and children, making it a great choice for families and business travellers alike.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • On-site Parking:

    Convenient and secure parking is available for guests.
  • 24-Hour Front Desk:

    Assistance is available around the clock.
  • Meeting Room:

    A well-equipped meeting room is available for business travellers.
  • Restaurant:

    Enjoy a variety of local and international dishes at the hotel restaurant.
Operating hours for the restaurant are from 7:00 AM to 10:00 PM. There are no extra fees for using the Wi-Fi or parking facilities.

Hotel Buffet or Restaurant/Cafe in ERNES Hotel

ERNES Hotel offers a convenient on-site hotel restaurant where guests can enjoy a variety of meals. While there isn't a dedicated hotel buffet, the restaurant provides a diverse menu with both local and international cuisine.
  • ERNES Restaurant:

    This is the main hotel restaurant, serving breakfast, lunch, and dinner.
The restaurant offers a la carte options with prices ranging from SGD 8 to SGD 25 per dish. Opening hours are from 7:00 AM to 10:00 PM. A signature dish to try is their Nasi Goreng Kampung, a flavorful Malaysian fried rice.

ERNES Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? ERNES Hotel does not directly offer a hotel to airport transfer service. However, you can easily arrange an airport pick-up through Traveloka when you book your room. To book, simply select the "Airport Transfer" option during the booking process on Traveloka. You'll need to provide your flight details and estimated arrival time. It's recommended to book at least 24 hours in advance to ensure availability.

Nearby MRT Station & Bus Stops

Navigating Seberang Perai using public transport is relatively easy, with several MRT nearby and bus stops nearby ERNES Hotel. Here's a list of the nearest options:
  • MRT Nearby:

    The nearest MRT station is the Butterworth station, approximately 10 km from the hotel.
  • Bus Stops Nearby:

    Several bus stops are located along Jalan Baru, within a short walking distance of the hotel. These bus stops are serviced by Rapid Penang buses.
You can purchase a Rapid Penang bus card at the Komtar bus terminal or on board the bus. The card can be topped up at various locations throughout Penang.

Nearby Attractions for Family / Kid Friendly

Seberang Perai and the surrounding areas offer a variety of nearby activities and nearby sightseeing places perfect for families and kids. Here are five places to visit nearby:
  • Penang Bird Park (15 km):

    Home to over 300 species of birds, this park offers a fun and educational experience for all ages. Entry price: SGD 20 per adult, SGD 10 per child.
  • Entopia by Penang Butterfly Farm (25 km):

    Explore a tropical paradise filled with butterflies, insects, and other invertebrates. Entry price: SGD 22 per adult, SGD 12 per child.
  • ESCAPE Penang (30 km):

    An adventure theme park with thrilling rides and activities for the whole family. Entry price: SGD 40 per adult, SGD 30 per child.
  • Adventure Waterpark, Batu Ferringhi (35 km):

    Enjoy a day of fun in the sun at this popular waterpark. Entry price: SGD 35 per adult, SGD 25 per child.
  • Dark Mansion - 3D Illusion Museum (11 km):

    Experience interactive 3D art at this unique museum. Entry price: SGD 15 per adult, SGD 10 per child.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near ERNES Hotel (Seberang Perai)

When it comes to nearby dining, Seberang Perai offers a diverse range of local food and food eatiries near me. Here are some options to explore: Cafes/Restaurants:
  • Starbucks (500m):

    A familiar favourite for coffee and light bites.
  • KFC (300m):

    Quick and easy fast food option.
  • Pizza Hut (400m):

    Enjoy a variety of pizzas and pasta dishes.
Local Street Food:
  • Nasi Kandar:

    A must-try Penang dish of rice with various curries and side dishes.
  • Char Kway Teow:

    Stir-fried noodles with prawns, cockles, and Chinese sausage.
  • Laksa:

    A spicy noodle soup with fish and tamarind broth.
  • Rojak:

    A sweet and savory fruit salad with peanut sauce.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.

Shopping places near ERNES Hotel (Seberang Perai)

Looking for nearby shopping options? While there isn't a large mall near hotel ERNES Hotel, here are some shopping places near me in Seberang Perai:
  • Sunway Carnival Mall (8 km):

    A popular shopping destination with a variety of retail outlets, restaurants, and entertainment options.
  • AEON Seberang Prai City (10 km):

    A large department store offering a wide range of products, from clothing to household goods.
  • Tesco Extra Seberang Jaya (7 km):

    A hypermarket where you can find groceries, household items, and more.

Other Places to Stay Near ERNES Hotel

If ERNES Hotel isn't quite what you're looking for, here are some other affordable hotels nearby in Seberang Perai: Luxury/5–6 star hotels nearby:
  • Eastern & Oriental Hotel, Penang (15 km):

    A historic and luxurious hotel with stunning sea views.
  • The Wembley – A St Giles Hotel, Penang (12 km):

    A modern and stylish hotel in the heart of Georgetown.
  • G Hotel Gurney (13 km):

    A chic and contemporary hotel with a rooftop infinity pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:
  • Sunway Hotel Seberang Jaya (7 km):

    A comfortable and convenient hotel with a range of facilities.
  • Cititel Penang (11 km):

    A well-located hotel with easy access to Georgetown's attractions.
  • The Light Hotel Penang (9 km):

    A modern hotel with a focus on sustainability.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:
  • Hotel NEO+ Penang (10 km):

    A budget-friendly hotel with a modern design.
  • Red Rock Hotel Penang (12 km):

    A vibrant and colourful hotel with a fun atmosphere.
  • V E Hotel & Residence Penang (11 km):

    A comfortable and convenient hotel with a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Finding the perfect hotel for your trip to Seberang Perai doesn't have to be a chore. With its convenient location, comfortable rooms, and affordable rates, ERNES Hotel is a great option for both business and leisure travellers. Hotel availability can vary, so it's always best to book in advance to secure your room. Ready to plan your trip? Make your hotel reservations through Traveloka for the best deals and a hassle-free booking experience. Whether you're looking for a budget-friendly option or a luxurious getaway, Traveloka has something for everyone. Don't wait, book cheap hotels in Malaysia today and discover the best cheap hotels nearby!

All facilities in ERNES Hotel

Lobby ERNES Hotel
Lobby
Exterior ERNES Hotel
Exterior
Bedroom ERNES Hotel
Bedroom
In-room Bathroom ERNES Hotel
In-room Bathroom

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box

Hotel Services

  • Front desk
  • Laundry service
  • Luggage storage

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Accommodation Policy & General Information in ERNES Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
15:00 - 23:59
Check-out:
07:00 - 12:00

General Information

Popular Facilities
AC, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 23:59 - to 07:00 - 12:00
Available rooms at ERNES Hotel
30
Another facilities in ERNES Hotel
Cable TV, Desk, Hairdryer, In-room safe, Shower

Frequently asked question in ERNES Hotel

What are available facilities at ERNES Hotel?
There are top facilites at ERNES Hotel such as AC, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ERNES Hotel?
The standard check-in time at ERNES Hotel is starting from 15:00 - 23:59 while the latest check-out time is at 07:00 - 12:00
What is the star rating of ERNES Hotel
ERNES Hotel has a 2.0-star rating.
How many rooms are available at ERNES Hotel
ERNES Hotel has 30.
Are there any parking spots at ERNES Hotel ?
Yes: Yes, there are parking spots at ERNES Hotel
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More Reviews from Other Guests in ERNES Hotel

Overall Ratings & Reviews ERNES Hotel

Traveloka (130)
Other sources (68)
8.2
Very Good
From 130 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.0

Meal

7.6

Location

8.3

Service and Facilites

7.9

People often mention about ERNES Hotel
All
Staff Friendliness (3)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Accessibility (2)
Ambiance (2)
Bathroom (2)
Hotel Area (2)
Surroundings (1)
Wifi (1)
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Traveler Reviews ERNES Hotel

Number of reviews per page
20
40
Customer reviews
Candace T.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The staff is quite friendly. The hotel itself is very nice and quite close to Sunway Carnival Mall, just about 5 minutes walking distance. The room and the furniture are quite old, but they are clean. Overall, it's not bad.
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a***h
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
Staff very helpfull & friendly
Find this review helpful?
C***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Good location clean hotel friendly staff.
Find this review helpful?
C***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Central location comfort bed clean environment.
1 people find it helpful
Rosmah R. K. G. R.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 118 week(s) ago
3 Nights in Ered or Ernes ok. Cum bil info psl cockroaches very small and small. No action taken.
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Jessie T. S. F.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 134 week(s) ago
I booked a family room but for a room that is not the same size as a hotel 😡
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shidy l.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 181 week(s) ago
This hotel has a good location, but their service was not a good. Room a little bit small. A girl at reception counter has very bad service and very arrogant and not helpful. Very disappointed service. Hope they can improve on that next time.
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mohd s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 277 week(s) ago
Comfortable environment..first time check in..price is worth it..cma kurg one jer..xder heater bath..cold jgk ler when shower time pg..so much.
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Tee Seng Heng
icon-Family
Family
icon-origin-TRAVELOKA
4.5
/10
Reviewed 318 week(s) ago
My relatives stay for 3 nights. But the stay is horrible experience. The bathroom tempered glass suddenly cracked and exploded by itself, glass chipping flied all over, injured till whole body bleeding. My relatives have to get treatment by own and back hotel by own, even hotel manager refuse to discuss further or pay for compensation, never plan to met up negotiate, irresponsible! Their excuse is this is budget hotel, not capable to compensate. Ridiculous!! If a person buy a food product, even cheap and being intoxicated, I believe compensation is a must, furthermore this incident injured whole body. Thus, this hotel is not safe to stay as never protect their own guest. Please think twice before stay as it is at your own risk, life in your own hands.
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3 people find it helpful
Kalai Yoogan
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 332 week(s) ago
Good place to stay. Highly recommended
2 people find it helpful
Profile Picture
Zarul F. B. H. B.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 340 week(s) ago
Room very spacios. Comfortable. Have many restaurant.
1 people find it helpful
Tay T. L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.1
/10
Reviewed 346 week(s) ago
The room is big but a little bit old, the floor inside the room is a bit sticky maybe that's why they provide slippers. Tony, the person who served me is like a robot with good script, I don't feel "warm" service from him. Don't even smile at all.
Find this review helpful?
Mohd T. E.
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 352 week(s) ago
Terrible. They will call if you late check-in. I wonder they will release the room to new guest if I say I am not checked-in because full house on that night. Need RM100 of security deposit, even I am stay in 4 star hotel no need deposit. Full of warning in the room example 'If shower broken need to pay', 'if tower dirty with stain can't be clean need to pay' and etc. Roof leaking in the room. Can feel spring on bed. Lastly, they will warn you to check out before 12 noon.
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1 people find it helpful
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Mohd H. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 355 week(s) ago
Rooms are spacious and comfortable, clean, there are indications of khiblat, clean bathrooms. However, the use of the internet does not work as well as TV broadcasts. Ask the hotel to focus on the matter. Please take action do not read the msg no action is taken.
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2 people find it helpful
Nurul Shahida Binti Haris
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 362 week(s) ago
Should train well the front desk staff how to communicate politely with guest/customer. Staff in-charged at night shift on 22nd January 2019 need to improve her problem solving skill and customer service and the most important thing please don't wasting time to talk bad about customer at their back.
1 people find it helpful
Roshayati Z. A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 379 week(s) ago
Ok..good in maintaining the room.
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halimatun sadiah abdol aziz
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 383 week(s) ago
Service and service is very satisfying. thanks.
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reuben a. s.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 387 week(s) ago
The hotel is just enough to sleep, and on a business trip is quite okay, but if you go with family this hotel is not suitable, strategic location near the mall, a lot of halal food, but for the bathroom there are many fine warnings and some are broken. The cleanliness of the hotel is quite okay.
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UDAYARRAJ R.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 387 week(s) ago
sweet rooms and good safe friendly
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Nurul H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 391 week(s) ago
The hotel management should provide the customer with special parking. Luckily sunway carnivall mall and restaurants are just around the hotel.
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Number of reviews per page
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40

Ready to make up your mind?

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Bedroom 4 ERNES Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ERNES Hotel

Traveloka (130)
Other sources (68)
8.2
Very Good
From 130 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.0

Meal

7.6

Location

8.3

Service and Facilites

7.9

People often mention about ERNES Hotel
All
Staff Friendliness (3)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Accessibility (2)
Ambiance (2)
Bathroom (2)
Hotel Area (2)
Surroundings (1)
Wifi (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ERNES Hotel

Number of reviews per page
20
40
Customer reviews
Candace T.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The staff is quite friendly. The hotel itself is very nice and quite close to Sunway Carnival Mall, just about 5 minutes walking distance. The room and the furniture are quite old, but they are clean. Overall, it's not bad.
Find this review helpful?
a***h
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
Staff very helpfull & friendly
Find this review helpful?
C***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Good location clean hotel friendly staff.
Find this review helpful?
C***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Central location comfort bed clean environment.
1 people find it helpful
Rosmah R. K. G. R.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 118 week(s) ago
3 Nights in Ered or Ernes ok. Cum bil info psl cockroaches very small and small. No action taken.
Translated by Google Icon
See original
Find this review helpful?
Jessie T. S. F.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 134 week(s) ago
I booked a family room but for a room that is not the same size as a hotel 😡
Translated by Google Icon
See original
Find this review helpful?
shidy l.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 181 week(s) ago
This hotel has a good location, but their service was not a good. Room a little bit small. A girl at reception counter has very bad service and very arrogant and not helpful. Very disappointed service. Hope they can improve on that next time.
Find this review helpful?
Profile Picture
mohd s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 277 week(s) ago
Comfortable environment..first time check in..price is worth it..cma kurg one jer..xder heater bath..cold jgk ler when shower time pg..so much.
Translated by Google Icon
See original
Find this review helpful?
Tee Seng Heng
icon-Family
Family
icon-origin-TRAVELOKA
4.5
/10
Reviewed 318 week(s) ago
My relatives stay for 3 nights. But the stay is horrible experience. The bathroom tempered glass suddenly cracked and exploded by itself, glass chipping flied all over, injured till whole body bleeding. My relatives have to get treatment by own and back hotel by own, even hotel manager refuse to discuss further or pay for compensation, never plan to met up negotiate, irresponsible! Their excuse is this is budget hotel, not capable to compensate. Ridiculous!! If a person buy a food product, even cheap and being intoxicated, I believe compensation is a must, furthermore this incident injured whole body. Thus, this hotel is not safe to stay as never protect their own guest. Please think twice before stay as it is at your own risk, life in your own hands.
Read More
3 people find it helpful
Kalai Yoogan
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 332 week(s) ago
Good place to stay. Highly recommended
2 people find it helpful
Profile Picture
Zarul F. B. H. B.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 340 week(s) ago
Room very spacios. Comfortable. Have many restaurant.
1 people find it helpful
Tay T. L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.1
/10
Reviewed 346 week(s) ago
The room is big but a little bit old, the floor inside the room is a bit sticky maybe that's why they provide slippers. Tony, the person who served me is like a robot with good script, I don't feel "warm" service from him. Don't even smile at all.
Find this review helpful?
Mohd T. E.
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 352 week(s) ago
Terrible. They will call if you late check-in. I wonder they will release the room to new guest if I say I am not checked-in because full house on that night. Need RM100 of security deposit, even I am stay in 4 star hotel no need deposit. Full of warning in the room example 'If shower broken need to pay', 'if tower dirty with stain can't be clean need to pay' and etc. Roof leaking in the room. Can feel spring on bed. Lastly, they will warn you to check out before 12 noon.
Read More
1 people find it helpful
Profile Picture
Mohd H. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 355 week(s) ago
Rooms are spacious and comfortable, clean, there are indications of khiblat, clean bathrooms. However, the use of the internet does not work as well as TV broadcasts. Ask the hotel to focus on the matter. Please take action do not read the msg no action is taken.
Translated by Google Icon
See original
2 people find it helpful
Nurul Shahida Binti Haris
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 362 week(s) ago
Should train well the front desk staff how to communicate politely with guest/customer. Staff in-charged at night shift on 22nd January 2019 need to improve her problem solving skill and customer service and the most important thing please don't wasting time to talk bad about customer at their back.
1 people find it helpful
Roshayati Z. A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 379 week(s) ago
Ok..good in maintaining the room.
Find this review helpful?
halimatun sadiah abdol aziz
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 383 week(s) ago
Service and service is very satisfying. thanks.
Translated by Google Icon
See original
Find this review helpful?
reuben a. s.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 387 week(s) ago
The hotel is just enough to sleep, and on a business trip is quite okay, but if you go with family this hotel is not suitable, strategic location near the mall, a lot of halal food, but for the bathroom there are many fine warnings and some are broken. The cleanliness of the hotel is quite okay.
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UDAYARRAJ R.
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Romantic
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8.5
/10
Reviewed 387 week(s) ago
sweet rooms and good safe friendly
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Nurul H.
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8.5
/10
Reviewed 391 week(s) ago
The hotel management should provide the customer with special parking. Luckily sunway carnivall mall and restaurants are just around the hotel.
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