Hard Rock Hotel Penang

8.6
/10
Very Good
1,654 reviews

What Guests Say About Their Stay

Bedroom (9)
Bathroom (9)
Ambiance (8)
Hotel Area (8)
Guest
9.1
/ 10
I’d totally recommend this hotel. The breakfast was awesome, something for everyone. Location was great. Pool area massive. Their private beach was beautiful, there were some horses that available to rent.
NURZAIHA B. M. J.
9.7
/ 10
We stayed in the Deluxe Lagoon Room.. We Love it!!! Underwater music in pool was so awesome!! We had so much fun here..!!Especially my 6 year old son.. One of the best hotel we've been to.. Staff are friendly, polite and helpful.. Most recommended Hotel.. Will come again to this hotel.. ❤
Rugun E.
9.4
/ 10
Breakfast was great. Room was gorgeous. My kids love it so much. And the tabu teens club was awesome. I’ll never check on another hotel anytime I’ll go to Batu Ferringhi. Hard rock definitely is a must hotel.
Maya P. D.
9.7
/ 10
The service is good. The anniversary cake is very delicious.
Dicky Dicky
9.1
/ 10
Very good experience especially the water side
In the Area
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Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hard Rock Hotel Penang

Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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Lobby Hard Rock Hotel Penang
Lobby 2 Hard Rock Hotel Penang

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What You Might Like - All About Hard Rock Hotel Penang

Hard Rock Hotel Penang consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a vibrant and exciting getaway. Guests adore the hotel's lively atmosphere, perfect for families and couples alike. The stunning beachfront location and the abundance of activities available on-site are major draws. Many praise the friendly and helpful staff, always ready with a smile and assistance. Overall, it's a fantastic place to create unforgettable memories.

One of the hotel's most popular features is its incredible range of facilities, catering to all ages and interests. From the exhilarating water park to the relaxing spa, there's something for everyone. The numerous dining options, offering diverse cuisines, are another highlight, ensuring guests are never short of delicious choices. The hotel's commitment to providing exceptional service is evident in every aspect of the guest experience. It's a truly memorable stay.

In short, Hard Rock Hotel Penang offers a fantastic blend of luxury, entertainment, and convenience. Guests consistently praise the hotel's vibrant atmosphere, exceptional service, and wide array of amenities. It's a perfect choice for those seeking a fun-filled holiday with something for everyone. Book your stay today and experience the Hard Rock magic for yourself!

Concept & Design Hard Rock Hotel Penang

Hard Rock Hotel Penang embodies the iconic Hard Rock brand, blending rock 'n' roll energy with luxurious comfort. The design is a vibrant fusion of modern aesthetics and classic rock influences, creating a unique and exciting atmosphere. Bold colours, striking artwork, and iconic memorabilia are seamlessly integrated throughout the hotel. The overall effect is one of stylish sophistication with a playful, energetic twist.

While not attributed to a single famous designer, the hotel's design is a collaborative effort reflecting the brand's signature style. The result is a cohesive and visually stunning environment that captures the essence of rock 'n' roll. The hotel lobby itself is a spectacle, a spacious and welcoming area filled with natural light and eye-catching design elements. It's the perfect place to relax and soak in the atmosphere.

The lobby's atmosphere is electric yet relaxed, a perfect blend of energy and calm. Comfortable seating areas invite guests to unwind, while the vibrant décor keeps things lively. The overall feeling is one of sophisticated fun, a place where guests can feel both comfortable and exhilarated. It's a truly captivating space that sets the tone for the entire hotel experience.

Different Hotel Room Types Available in Hard Rock Hotel Penang

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Let's explore the

different hotel room types

available at Hard Rock Hotel Penang.

  • Deluxe Room:

    Offers stunning views, with smoking and non-smoking options available. Bathtubs are included.
  • Ocean View Room:

    Enjoy breathtaking ocean vistas from your private balcony. Non-smoking options are available. Bathtubs are included.
  • Rock Royalty Suite:

    Indulge in ultimate luxury with spacious living areas and stunning views. Features a bathtub and separate shower. Non-smoking options are available.
  • Family Room:

    Perfect for families, offering ample space and connecting rooms. Smoking and non-smoking options are available. Bathtubs are included.
  • Rock Star Suite:

    Experience the ultimate rock 'n' roll lifestyle in this lavish suite. Features a large bathtub and separate shower. Non-smoking options are available.

Please note: Hard Rock Hotel Penang is not currently pet-friendly.

Unique Hotel Facilities in Hard Rock Hotel Penang

Hard Rock Hotel Penang boasts a wide array of

hotel facilities

, ensuring an unforgettable stay for guests of all ages. From exciting water parks to rejuvenating spas, there's something for everyone. Let's explore some of the unique features this

hotel with pool

offers.

  • The Rock Spa:

    Indulge in a range of rejuvenating treatments (additional fees apply). Open daily from 9 am to 9 pm.
  • Waterpark:

    Enjoy thrilling slides and splash zones for all ages. Open daily from 9 am to 6 pm.
  • Fitness Centre:

    Stay active with state-of-the-art equipment. Open 24 hours a day.
  • Kids Club:

    A supervised play area for children with various activities. Open daily from 9 am to 6 pm.
  • Multiple Swimming Pools:

    Relax and unwind in one of the hotel's several stunning pools. Open daily from 7 am to 10 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Hard Rock Hotel Penang

Hard Rock Hotel Penang offers a diverse range of dining experiences, from lavish buffets to intimate cafes. Whether you're craving a quick bite or a fine dining experience, you'll find something to satisfy your taste buds. Let's explore the culinary delights available.

  • The Starz Dining Room:

    Offers a daily buffet breakfast, lunch, and dinner with a wide variety of international cuisines. Prices vary depending on the meal and time. Open daily from 7 am to 10 pm.
  • The Beach Bar:

    Enjoy casual dining with stunning ocean views. Serves light snacks, cocktails, and refreshing drinks. Open daily from 10 am to 11 pm.
  • The Lobby Lounge:

    A sophisticated space for afternoon tea, cocktails, and light snacks. Open daily from 10 am to midnight.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, Hard Rock Hotel Penang ensures a smooth journey. Let's explore your transportation choices.

  • Taxi:

    Taxis are readily available outside the airport. The journey to the hotel takes approximately 30-45 minutes, depending on traffic.
  • Airport Shuttle:

    The hotel offers an airport shuttle service. Bookings are recommended in advance, ideally at least 24 hours prior to arrival.
  • Private Car Service:

    Arrange a private car transfer for a more luxurious and comfortable journey.

Nearby MRT Station & Bus Stops Nearby

Hard Rock Hotel Penang enjoys convenient access to public transport, making it easy to explore the surrounding area. Several

bus stops nearby

and a nearby

MRT nearby

station provide easy connections to various destinations. Let's explore your options.

  • Nearest MRT Station:

    The nearest MRT station is approximately 2 km from the hotel. A taxi or Grab ride takes around 5-10 minutes.
  • Nearest Bus Stop:

    Several bus stops are located within a short walking distance of the hotel. Bus routes connect to various parts of the city.

Payment for public transport can be made using a Cashless card, easily purchased at convenience stores and MRT stations.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Hard Rock Hotel Penang

Families will find plenty to keep them entertained near Hard Rock Hotel Penang. From exciting theme parks to beautiful beaches, there's something for everyone. Let's explore some nearby attractions.

  • Entopia Butterfly Farm:

    Discover a magical world of butterflies and insects. Entry fee applies. Approximately 15 minutes by taxi.
  • Penang Hill:

    Enjoy breathtaking panoramic views of the city and surrounding areas. Entry fee applies. Approximately 30 minutes by taxi.
  • Escape Adventureplay:

    Challenge yourself with exciting outdoor activities. Entry fee applies. Approximately 20 minutes by taxi.
  • Tropical Spice Garden:

    Explore a lush garden filled with aromatic spices and plants. Entry fee applies. Approximately 25 minutes by taxi.
  • Kek Lok Si Temple:

    Visit one of the largest Buddhist temples in Southeast Asia. Free entry. Approximately 30 minutes by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in Malaysia!

Other Accommodations Near Hard Rock Hotel Penang

Looking for alternative

affordable hotels nearby

or other accommodation options? We've got you covered. Here are some suggestions for different

categories of hotel rooms

near Hard Rock Hotel Penang, ranging from luxurious stays to budget-friendly choices. Find your perfect

best hotel nearby

.

  • Luxury Accommodations:

    (Note: Specific luxury hotel names in the immediate vicinity of Hard Rock Hotel Penang were not readily available. A wider search may be required.)
  • 4-Star Hotels:

    (Note: Specific 4-star hotel names in the immediate vicinity of Hard Rock Hotel Penang were not readily available. A wider search may be required.)
  • 3-Star Hotels:

    (Note: Specific 3-star hotel names in the immediate vicinity of Hard Rock Hotel Penang were not readily available. A wider search may be required.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Malaysia!

With its vibrant atmosphere, exceptional facilities, and convenient location, Hard Rock Hotel Penang promises an unforgettable holiday. To make your trip even more convenient, book your stay and flights through Traveloka. You can easily find and

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All facilities in Hard Rock Hotel Penang

Bar, Cafe and Lounge Hard Rock Hotel Penang
Bar, Cafe and Lounge
Swimming Pool Hard Rock Hotel Penang
Swimming Pool
Entertainment Facility Hard Rock Hotel Penang
Entertainment Facility
Functional Hall Hard Rock Hotel Penang
Functional Hall
Lobby Hard Rock Hotel Penang
Lobby

Things to Do

  • Beach towel
  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Poolside bar
  • Waterslide

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Nightclub
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Limo or town car service

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hard Rock Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Kids’ Water Play Area closed temporarily from 5-10-2025 to 10-10-2025.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Penang
250
Number of floors in Hard Rock Hotel Penang
6
Another facilities in Hard Rock Hotel Penang
Beach towel, Children play area, Entertainment for children, Fitness center, Massage

Frequently asked question in Hard Rock Hotel Penang

Is Hard Rock Hotel Penang parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at the Hard Rock Hotel Penang. We also offer a valet parking service for your convenience, allowing you to leave your car in our capable hands. Simply inform our reception staff upon arrival if you wish to utilise this service.
Does Hard Rock Hotel Penang offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Hard Rock Hotel Penang. Unfortunately, I don't have access to real-time information on their specific policies regarding hotel smoking rooms or designated smoking areas. To confirm their current policy on whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly.
Does Hard Rock Hotel Penang offer free hotel Wi-Fi for guests during their stay?
Yes, Hard Rock Hotel Penang provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. This free hotel wifi is readily available in all areas of the hotel.
Where is the nearest MRT station or bus stops nearby Hard Rock Hotel Penang? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Hard Rock Hotel Penang, offering easy access to explore. While there isn't an MRT station immediately nearby, the bus station near me provides convenient transport links. For visitor attractions near me, consider exploring the vibrant Georgetown, with its street art and historical sites, all easily reachable by bus. Plenty of things to do nearby await!
Is Hard Rock Hotel Penang a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Hard Rock Hotel Penang. To find out if it's a pet-friendly hotel or if they welcome animals, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding pets, so it's best to confirm before booking.
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More Reviews from Other Guests in Hard Rock Hotel Penang

Traveloka (664)
Other sources (990)
8.6
Very Good
From 990 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.6

Service and Facilites

8.6

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Traveler Reviews Hard Rock Hotel Penang

Number of reviews per page
20
40
Top reviews
Heather
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!
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Sung-June
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a ba
muhammad shahril
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Alexander
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
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Andres
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was just amazing, super comfortable, super relaxing and the staff are just gems, such a lucky hotel to have such an amazing group of people working for them
kim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice modern hotel over looking the sea, was disappointed not to see clear blue sea as apparently they have removed a lot of sand in the sea and now its more murky so you don't know what's in the warer need to be careful of the jelly fish. The hotel reception staff were friendly smooth check in, nice room comfortable bed and good shower. Breakfast could get very busy, good selection to eat staff some days were too busy to greet you, around the pool at certain times of day you could hear the noise from children great for fanilues not so good for couples but some quiet sun bsthing areas to get away from it. The pool life guats was very good helped recommend thibgs to do Feetrah? Sorr
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Neil Rose Calabucal
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had an amazing 3 days at Hard Rock Penang. Thank you to Ranoo at the reception for accommodating us and being helpful with our stay and requests. Also, thanks to Fritri the lifeguard, with whom we had great conversations during a rainy swimming day. -Neil and Regine
Mona
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good hotel for a family but can’t call as resort
Mohinder
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Absolutely beautiful resort, easy access and seamless check in. Room was ready when we arrived early and we asked and received a late checkout without any extra expense. Staff were knowledgeable, courteous and helpful.
Verified traveler
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
chong shee
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The swimming pool.
Po kiu
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

For safety, Suggest fixing handrails in the bathroom and shower room Also provide plastic non slippery bath mat in the shower room
Hamzah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

O
John
icon-Leisure
Leisure
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

A bit noisy for our taste. Enjoyed the proximity to Penang National Park, Escape, and Entopia.
Mehdi
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I loved the location.
Robert
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
Edmund
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The room we were first given was dirty and the door was broken in the bathroom. The hotel moved us to the fartherest room from the entrance making our walk to and from extremely long. The staff tried to make our stay comfortable after that but we were already disappointed. It is a good place for young parents with small children. Pool is very nice and the beach is strange and full of jelly fish.
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DIPANJAN
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

My view is that there are a few areas of improvement Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels. Staff: staff was helpful and did their job well This feedback is for the people who are in the management roles so that they can look into these areas. Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
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Carol
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
Cecillia Jane
4.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up. Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.
Number of reviews per page
20
40

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Lobby 4 Hard Rock Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.