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  1. Hotel
  2. Malaysia(11,641 hotel)
  3. Sabah(943 hotel)
  4. Kota Kinabalu(637 hotel)
  5. Penampang(14 hotel)
  6. Pan Borneo Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu

Hotel
One Place Mall, Lorong Putat 3, Putatan, Penampang, Kota Kinabalu, Sabah, Malaysia, 88200
EXTERIOR_BUILDING Pan Borneo Hotel Kota Kinabalu
LOBBY Pan Borneo Hotel Kota Kinabalu
LOBBY Pan Borneo Hotel Kota Kinabalu
LOBBY Pan Borneo Hotel Kota Kinabalu
LOBBY Pan Borneo Hotel Kota Kinabalu
See all photos
Impressive
8.7/10
According to 67 guests
Based on 100 traveler reviews
Hotel Facility
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Kota Kinabalu International Airport (BKI)
(5.06 km)
Lok Kawi Wildlife Park
(5.28 km)
Tanjung Aru Beach
(6.27 km)
Tanjung Aru Perdana Park
(6.49 km)
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Review by Traveloka users

Based on 67 reviews

8.7
Impressive
Fantastic
26
Very Good
34
Satisfying
2
Average
5
Poor
0
Cleanliness
Comfort
Meal
Location
Service
6.0
I am writing this letter to tell you about the inconvenience we are facing at your hotel on 22nd December 2018. On 22nd December 2018, my family and I spent two nights at your hotel at Room 914. I am a very conscientious person who leaves the room in the same condition when I checked in. We check in on Friday evening and after rising on Saturday morning, we left our used and wet towel in the room. When we returned to our room, we noticed that our used bath towels haven’t been replaced and notice that some of the towels were missing but I was so busy handling my family at that time. The next morning after check out, your staff Akmal from Reception called me and informed that I should return to the hotel because there are missing item in my room. The housekeeping department (Christie and Brendan) claim that 2 towels were missing. I told them to check it again, and they told me that they still didn’t found the towels. I have mentioned that our towels were not replaced yesterday but they told me they already replaced and record it at their report. From the way they speak, it seems like they want to blame my nephew when they ask if we used to bring towels to the pool and they didn’t give me solution on how to solve this problem at all. I request to see CCTV footage because I was in hurry at that time, luckily your duty manager at that time let me go and will call to inform if there is any update about this. Around 3pm, the manager told me that the problem has been solved and they already found the towels. They found out that the towels has not replaced during the cleaning. I haven’t been into this kind of trouble before, and I think this is not a good experience to have in your hotel. The situations was handled is not the way that a 4 Stars hotel should do. I really hope this kind of situations will not happen in the future as it may affect your reputations and customers trust toward your hotel. Thank You.
9.3
- Backpacking
It was a 2 nights stay. I got lost finding the hotel because I entered the One Place Mall to get to the hotel and had an immediate bad impression about it, but this is because I did not came from the Hotel entrance otherwise I should have 1st good impression about it. The hotel live up to my expectations since it has a huge room and my room view is beautiful and so far I did not encounter any problem with it. Their airport transfer is with fee if you go beyond their typical work hours (e.g 8pm). This hotel though is around 10 mins very near to the Airport. But it was not near the City Center so I have to avail their free shuttle going to the place but then their dropoff is at Imago Mall which is still not near the tourist spots of the City. Overall I still enjoyed my stay in the hotel.
6.0
- Family vacation
Delayed check in time. Staff can’t accommodate request timely for hotel check in.
9.3
- Family vacation
The hotel are perfect for family vacation, got kids playground at 2nd floor. But maybe they can make a little improvement on the food.
8.5
- Romantic Vacation
Friendly staff..clean & spacious room..food at the restaurant with various choices..tasty..
8.5
- Medical Travel
The room look like photo from web. Breakfast is fine.
8.5
- Romantic Vacation
The best hotel at Aabah. Got mall inside. Excellent service. Room superb.
9.7
- Shopping & Culinary
Great and satisfied,will be going to stay there again.
8.4
The receptionist wrongly gave the type of room that we wanted and she forgot to scan the room card. We are in rush, need to go up and down few times to settle that matter. Others average.
10
- Family vacation
Great hotel, walking distance to food stall and mini market.
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel Facility

Description

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper
    • Wedding service
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Terrace
  • In-room Facilities
    • Bathrobe
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
    • Buffet breakfast
    • Buffet dinner
    • Dining area
    • Set menu lunch
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Projector
  • Things to Do
    • Children club (surcharge)
    • Fitness center
    • Outdoor pool
  • Transportation
    • Airport transfer
    • Area shuttle
    • Shopping center shuttle
  • Accessibilty
    • Disabled access friendly
    • Wheelchair accessible
  • Shuttle Service
    • Airport transfer (surcharge)
    • Airport transfer
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

note: hotel was previously named Soluxe Hotel Kota Kinabalu

Location
Staying at Pan Borneo Hotel Kota Kinabalu is a good choice when you are visiting Penampang.

The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 5.06 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Pan Borneo Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Pan Borneo Hotel Kota Kinabalu provides a pleasant accommodation for your stay.

From business event to corporate gathering, Pan Borneo Hotel Kota Kinabalu provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pan Borneo Hotel Kota Kinabalu, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pan Borneo Hotel Kota Kinabalu exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pan Borneo Hotel Kota Kinabalu is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pan Borneo Hotel Kota Kinabalu.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service+65 6486 7945 or +65 3157 1471
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