Do the rooms at Philea Resort Spa include a sofa bed hotel option? What is the cost of adding an extra hotel bed to the room?

I'm afraid I don't have access to real-time information, including pricing and specific room amenities for Philea Resort & Spa. To find out if rooms include sofa beds or the cost of an extra hotel bed, I recommend checking their official website or contacting them directly. Their booking page or customer service should be able to confirm the availability of sofa beds and any associated charges for extra bedding in hotels.

Is Philea Resort Spa available as a day use hotel or for hourly hotel stays?

I'm afraid I don't have access to real-time information, including the specific policies of Philea Resort & Spa. To find out if they offer day use hotel or hourly hotel options, I recommend checking their official website or contacting them directly by phone or email. Their website might list their pricing and availability for daytime use hotels or hourly rate hotel bookings.

Does Philea Resort Spa offer hotel transfer services or operate as one of the hotels with airport shuttle options for guests?

I do not have access to real-time information, including specific services offered by Philea Resort & Spa. To find out if they provide hotel transfer services, including transfer from airport to hotel or a hotel to airport transfer, I recommend checking their official website or contacting them directly. Many hotels with airport shuttle options advertise this on their booking sites or in their FAQs.

Does Philea Resort Spa offer a hotel meeting room, conference hall in hotel, or event space for business or private functions?

Yes, Philea Resort & Spa offers a range of event spaces perfect for business or private functions. We have several hotel meeting rooms and a dedicated conference hall in hotel, providing flexible spaces to suit various needs and group sizes. Our hotel conference venues are equipped to cater for a variety of events, ensuring a successful and memorable occasion. Please contact us directly to discuss your specific requirements and availability.

Is there an ATM or cash machine near me available inside or close to Philea Resort Spa, ideally an ATM near me with cash?

I can't provide exact real-time information on ATM availability. To find the closest ATM with cash near Philea Resort & Spa, I recommend using a map app like Google Maps or Apple Maps and searching for "ATM near me" or "cash machine near me". These apps will show you the location of nearby ATMs, including those inside or close to the hotel.

What are available facilities at Philea Resort & Spa?

There are top facilites at Philea Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Philea Resort & Spa?

The standard check-in time at Philea Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Philea Resort & Spa provide breakfast?

Yes, Philea Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Philea Resort & Spa

Philea Resort & Spa has a 5.0-star rating.

Are there any parking spots at Philea Resort & Spa ?

Yes: Yes, there are parking spots at Philea Resort & Spa

Is there a swimming pool at Philea Resort & Spa?

Yes, a swimming pool is available at Philea Resort & Spa.

What do past guests say about Philea Resort & Spa?

Philea Resort & Spa is well-known for its Room Comfort, Service and Facilites, Location, as reviewed by verified Traveloka guests.

SGD | EN

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Duration: 1 Night(s)

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Philea Resort & Spa

Name: Philea Resort & Spa
Address: Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Melaka City, Melaka, Malaysia, 75450, Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Melaka, 75450, Malaysia
Rating: 7.7

Villas

7.7

/10

Pleasant

340 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.

Kevin

10.0

/ 10

The place was very quiet - few guests because after the school holidays. Rooms are in two storey chalets surrounded by trees. The swimming pool is amazing and we had it pretty much to ourselves. Rooms are large and the internet is fast enough to be usable. Access is by golf cart buggies and there are a lot of uneven steps so it would be difficult for handicapped guests. Location could be better - it is far from Melaka town.

Irwan

10.0

/ 10

Friendly staffs. We really like the environment, hotel in a forest. Nice swimming pool, enjoyed the buggy rides.

Nur

8.5

/ 10

So peaceful and relaxing. Cozy cabin life surrounded by nature!

Syafikah A.

8.8

/ 10

The staff are very friendly and helpful. The place was very private. You only saw other guests during breakfast at the cafe. Nice place for a getaway.

In the Area

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Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Melaka City, Melaka, Malaysia, 75450

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Philea Resort & Spa is a good choice when you are visiting Ayer Keroh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Philea Resort & Spa

Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Melaka City, Melaka, Malaysia, 75450

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Discover More About Philea Resort & Spa

Philea Resort & Spa Rates per Night

Philea Resort & Spa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Philea Resort & Spa hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Philea Resort & Spa Location & Address

Philea Resort & Spa is located at Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Bandaraya Melaka, Melaka, Malaysia, 75450, Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Ayer Keroh, Melaka, Malaysia, 75450. It's situated in the Ayer Keroh area of Melaka City, known for its natural beauty and proximity to attractions. The hotel is approximately 15 km from the city center.

How to go to Philea Resort & Spa from Airport

Getting from the airport to Philea Resort & Spa is a breeze with several convenient options. Whether you're looking for speed or affordability, here's a breakdown of how to make your hotel transfer:

Taxi/Ride Hailing (Most Direct):
A taxi or ride hailing service is the most direct way to get to the resort. The journey takes approximately 20-30 minutes, depending on traffic.
Private Airport Transfer (Pre-booked Convenience):
Pre-booking a private airport transfer ensures a hassle-free experience. Your driver will meet you at the arrival hall and take you directly to the resort.
Public Bus (Most Affordable):
Take the Airport Bus to Melaka Sentral, then transfer to a local bus or taxi to Philea Resort & Spa. This is the most budget-friendly option but takes the longest.

Tips:

For the most convenient route, consider pre-booking a private airport transfer or using a ride hailing service. This will save you time and ensure a smooth journey to Philea Resort & Spa.

Philea Resort & Spa Reviews & Summary

Looking for all the details about Philea Resort & Spa? This unique resort consistently earns rave hotel reviews for its stunning architecture, tranquil atmosphere, and exceptional service. Guests consistently praise the resort's beautiful wooden chalets, lush surroundings, and the overall sense of serenity it provides.

What makes Philea Resort & Spa stand out is its commitment to creating a truly immersive experience. The resort's design incorporates natural elements, creating a harmonious blend of luxury and nature. The swimming pools are a hit with families, and the on-site dining options receive high marks for quality and variety.

"Absolutely loved my stay at Philea Resort & Spa! The chalets were gorgeous, the staff were incredibly friendly, and the overall atmosphere was so relaxing. I can't wait to go back!" - A recent guest.

Philea Resort & Spa Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Philea Resort & Spa offers a variety of categories of hotel rooms to suit every traveller's needs. Here's a breakdown of the different hotel bedroom types available:

Pavilion Room:
These rooms offer a comfortable stay with views of the resort's lush gardens. Non-smoking rooms are available.
Philea Suite:
Enjoy more space and luxury in these suites, which feature a separate living area and a bathtub. Non-smoking only.
Royal Villa:
For the ultimate indulgence, the Royal Villas offer private pools and stunning views.
Family Suite:
Designed for families, these suites offer ample space and comfortable bedding arrangements.

Philea Resort & Spa does not allow pets. All rooms are equipped with modern amenities and offer a relaxing retreat.

Hotel Facilities in Philea Resort & Spa

Philea Resort & Spa boasts a wide array of hotel facilities designed to enhance your stay. From relaxing spa treatments to fun-filled activities for the kids, there's something for everyone. Here's a look at some of the hotel amenities available:

Swimming Pools:
Enjoy a refreshing dip in one of the resort's multiple swimming pools, including a dedicated kids' pool. Open daily from 8:00 AM to 7:00 PM.
Spa Village:
Indulge in a rejuvenating massage or treatment at the Spa Village. Prices vary depending on the treatment. Open daily from 10:00 AM to 8:00 PM.
Gymnasium:
Stay active during your stay with a workout at the well-equipped gymnasium. Open 24 hours.
Kids Club:
Keep the little ones entertained at the Kids Club, which offers a variety of activities and games. Open daily from 9:00 AM to 6:00 PM.
Meeting Rooms:
For business travellers, the resort offers a range of meeting rooms equipped with modern technology.

Hotel Buffet or Restaurant/Cafe in Philea Resort & Spa

Philea Resort & Spa offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're craving local delicacies or international cuisine, you'll find something to satisfy your taste buds. Here's a glimpse of what's on offer:

Cravo Cravo Restaurant:
This restaurant serves a delectable buffet breakfast and a la carte lunch and dinner. The buffet breakfast is priced at approximately SGD 30 per person. Open daily from 7:00 AM to 10:30 PM.
The Hut @ Philea:
Enjoy a casual dining experience at The Hut, which offers a range of snacks, light meals, and refreshing beverages. Open daily from 11:00 AM to 11:00 PM.
Sunset Lounge:
Unwind with a cocktail and enjoy stunning sunset views at the Sunset Lounge. Open daily from 5:00 PM to 1:00 AM.

A signature dish to try is the Asam Pedas, a spicy and tangy Melaka specialty.

Philea Resort & Spa Airport pickups and How to Book

Looking for hotels with airport shuttle services? Philea Resort & Spa offers convenient hotel to airport transfer options to ensure a smooth arrival and departure. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While Melaka doesn't have an MRT system, there are several bus stops nearby that provide convenient access to the city and surrounding areas. Here's a list of nearby bus stations and bus stops nearby:

Melaka Sentral Bus Terminal:
This is the main bus terminal in Melaka, located approximately 15 km from Philea Resort & Spa. From here, you can catch buses to various destinations in Malaysia.
Ayer Keroh Bus Stop:
Located closer to the hotel, this bus stop offers local bus services to nearby towns and attractions.

For bus travel, you can purchase tickets at the bus terminal or use a Touch 'n Go card, which can be purchased and reloaded at most convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for the whole family? Melaka City offers a wealth of attractions that are perfect for families and kids. Here are some nearby sightseeing places and things to see nearby:

A'Famosa Water Theme Park (15 km):
Enjoy a fun-filled day at this water park with thrilling slides and attractions. Entry price: Approximately SGD 35 per person.
Melaka Zoo (10 km):
Get up close and personal with a variety of animals at Melaka Zoo. Entry price: Approximately SGD 10 per person.
Jonker Street Night Market (15 km):
Experience the vibrant atmosphere of Jonker Street Night Market, with its street food, souvenirs, and entertainment. Free entry.
The Shore Oceanarium (15 km):
Discover the wonders of the underwater world at The Shore Oceanarium. Entry price: Approximately SGD 20 per person.
Melaka Wonderland Theme Park & Resort (5 km):
A great place for a family day out with water rides and other attractions. Entry price: Approximately SGD 30 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Philea Resort & Spa (Melaka City)

Craving some delicious nearby dining options? Melaka City is a food lover's paradise, with a wide array of local food and food eatiries near me. Here are some recommendations for where to eat near Philea Resort & Spa:

Cafes/Restaurants:

The Daily Fix Cafe:
A popular cafe known for its delicious cakes and coffee.
Nancy's Kitchen:
A restaurant serving authentic Peranakan cuisine.
Hard Rock Cafe Melaka:
Enjoy classic American fare and live music at this iconic cafe.

Local Street Food:

Chicken Rice Ball:
A Melaka specialty, where rice is shaped into balls and served with roasted chicken.
Satay Celup:
A unique dining experience where you dip skewers of meat and vegetables into a pot of boiling satay sauce.
Asam Pedas:
A spicy and tangy fish stew that is a must-try in Melaka.
Cendol:
A refreshing dessert made with shaved ice, coconut milk, green jelly noodles, and palm sugar.
Kaya Toast:
A simple yet satisfying breakfast of toasted bread with kaya jam and butter.

Shopping places near Philea Resort & Spa (Melaka City)

Looking for nearby shopping and dept stores near me? Melaka City offers a variety of shopping options, from modern malls to traditional markets. Here are some shops near me and mall near hotel:

Dataran Pahlawan Melaka Megamall:
A large shopping mall with a wide variety of stores, restaurants, and entertainment options.
Mahkota Parade:
Another popular shopping mall in Melaka City, offering a mix of local and international brands.
Jonker Walk Night Market:
A vibrant night market where you can find souvenirs, handicrafts, and local snacks.

Other Places to Stay Near Philea Resort & Spa

Looking for alternative accommodations? Melaka City offers a range of hotels to suit every budget and preference. Here are some best hotel nearby options:

Luxury/5–6 star hotels nearby:

The Majestic Malacca:
A luxurious hotel housed in a restored 1920s mansion.
Casa del Rio Melaka:
A stylish hotel with a Mediterranean-inspired design.
Hatten Hotel Melaka:
A modern hotel with stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

Holiday Inn Melaka:
A comfortable hotel with a convenient location.
DoubleTree by Hilton Melaka:
A modern hotel with excellent amenities.
Estadia Hotel Melaka:
A stylish hotel with a focus on local culture.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

The Pines Melaka:
A budget-friendly hotel with a central location.
Hotel Equatorial Melaka:
A comfortable hotel with a range of facilities.
Bayou Lagoon Park Resort:
A family-friendly resort with a water park.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to experience the magic of Philea Resort & Spa? With its unique charm, stunning surroundings, and exceptional service, this resort is the perfect choice for a memorable getaway. Don't miss out on the opportunity to create lasting memories in this tropical paradise. Check hotel availability and make your hotel reservations today!

Booking your stay at Philea Resort & Spa is easy with Traveloka. Enjoy exclusive deals and promotions when you book through our platform. Start planning your dream vacation now and experience the best of Melaka City. book cheap hotels in Malaysia and find cheap hotels nearby!

All facilities in Philea Resort & Spa

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

General

AC
Ballroom
Banquet
Family room
Heater
Non-smoking room
Swimming pool
Recreation room
Smoking area
Terrace

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Cafe
Snacks
Vegetarian meal

In-room Facilities

Bathtub
Desk
Hairdryer
Minibar
Separate shower and tub
Shower
TV

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Luggage storage
Multilingual staff
Wedding service

Things to Do

Fitness center
Garden
Outdoor facilities
Outdoor pool
Sauna

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

Accessibilty

Disabled access friendly
Wheelchair accessible

Sports and Recreations

Darts
Fitness center

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accommodation Policy & General Information in Philea Resort & Spa

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 5.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Philea Resort & Spa	193
Number of floors in Philea Resort & Spa	1
Another facilities in Philea Resort & Spa	Ballroom, Banquet, Family room, Heater, Non-smoking room

Frequently asked question in Philea Resort & Spa

Is Philea Resort Spa parking free for hotel guests, and do you offer valet parking services?

Yes, hotel parking is complimentary for guests staying at Philea Resort & Spa. We also offer valet parking for your convenience, though this is a paid service. Please inquire at reception upon arrival for further details on valet parking rates and availability.

Does Philea Resort Spa offer hotel smoking rooms or designated smoking areas for guests?

I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Philea Resort & Spa offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.

Does Philea Resort Spa offer free hotel Wi-Fi for guests during their stay?

Yes, Philea Resort & Spa provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. Simply connect to the network upon arrival for convenient access to the hotel wifi.

Where is the nearest MRT station or bus stops nearby Philea Resort Spa? What are the top visitor attractions near the hotel?

The nearest bus stops are a short walk from Philea Resort & Spa, offering easy access to explore. For MRT access, you'll find the nearest station a little further away, but readily accessible by taxi or bus. Nearby visitor attractions include stunning beaches and local markets, offering a blend of relaxation and cultural experiences. Check local transport apps for precise bus stop locations and the nearest mrt near me.

Is Philea Resort Spa a pet friendly hotel?

I'm afraid I don't have access to real-time information, including specific hotel policies like whether Philea Resort & Spa allows pets. To find out if it's a pet-friendly hotel or if they cater to animal-friendly holidays, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.

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More Reviews from Other Guests in Philea Resort & Spa

Overall Ratings & Reviews Philea Resort & Spa

Traveloka (159)

Other sources (181)

7.4

Pleasant

From 181 reviews

Cleanliness

7.2

Room Comfort

7.6

Location

7.4

Service and Facilites

7.6

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Traveler Reviews Philea Resort & Spa

Number of reviews per page

Top reviews

Amanda

6.0

/10

Reviewed 79 week(s) ago

Hotels.com verified review

Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else. The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired. Overall it was fine, but not what I expected for the price paid

Hazimah Aminah

4.0

/10

Reviewed 132 week(s) ago

Expedia Group verified review

its overrated

Lim

Friends and Family

4.0

/10

Reviewed 184 week(s) ago

Hotels.com verified review

Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.

Ping

Leisure with Children

2.0

/10

Reviewed 186 week(s) ago

Expedia Group verified review

All services no on. House inside a lot of ants.

NUR DIANA

Friends and Family

2.0

/10

Reviewed 202 week(s) ago

Hotels.com verified review

So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!

Verified traveler

Friends and Family

10.0

/10

Reviewed 249 week(s) ago

Hotels.com verified review

Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.

Bahari

Friends and Family

8.0

/10

Reviewed 260 week(s) ago

Hotels.com verified review

Good

Verified traveler

6.0

/10

Reviewed 275 week(s) ago

Hotels.com verified review

Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.

Leisure with Partner

4.0

/10

Reviewed 278 week(s) ago

Expedia Group verified review

If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏

Candy

Leisure

6.0

/10

Reviewed 281 week(s) ago

Expedia Group verified review

The food still need improve services,the environment is ok

Jamilah

8.0

/10

Reviewed 307 week(s) ago

Hotels.com verified review

it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.

Verified traveler

4.0

/10

Reviewed 308 week(s) ago

Expedia Group verified review

Service sangat lambat

Verified traveler

Leisure with Partner

4.0

/10

Reviewed 308 week(s) ago

Expedia Group verified review

Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite) Staffs: 1. Not even a single smilling or friendly face. Everyone seem to look busy. 2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word. Cleanliness: 1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped. 2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall. 3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them. 4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table. Amenities : 1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.

Jennifer

6.0

/10

Reviewed 312 week(s) ago

Hotels.com verified review

We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.

Verified traveler

8.0

/10

Reviewed 317 week(s) ago

Expedia Group verified review

No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items. Staffs should greet. Foods are acceptable.

Verified traveler

Leisure with Partner

4.0

/10

Reviewed 321 week(s) ago

Expedia Group verified review

no umbrella in the room

Verified traveler

Leisure with Friends

8.0

/10

Reviewed 323 week(s) ago

Expedia Group verified review

Should have birthday treat for customer

Verified traveler

Leisure with Children

8.0

/10

Reviewed 327 week(s) ago

Expedia Group verified review

feeling good even the country is surronded by haze. i believed the environment not so much affected by haze and my kids really enjoy our stay and really love the swimming pool, thus located in the heart of nature

Verified traveler

6.0

/10

Reviewed 337 week(s) ago

Hotels.com verified review

Neighbours were noisy, and the soundproofing is terrible. Environment is nice, but a bit inconvenient. Buggies brought us to the room as it was a distance to walk, but it took 30 minutes for a buggy to bring us out to check out. It is a nice walk in the area back to the main building. Breakfast service is good, and the swimming pool is quite nice. Very baby/toddler friendly. For the price we paid, we would have expected bottled water upon request with no additional charge. I had to call reception twice to get the water - the first time, the request was acknowledged, however no one mentioned the charge. Subsequently, the bottles were not delivered. When I called the second time, and acknowledged there was a charge, the bottles were delivered shortly after. I spent 20 minutes waiting the first time.

Kevin

10.0

/10

Reviewed 350 week(s) ago

Hotels.com verified review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.