Pinetree Marina Resort

Resorts
8.3
/10
Very Good
238 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
I stayed in a three-bedroom apartment and everything was generally in order. However, I encountered a few issues, such as a stuck sliding door in the master bedroom, toilet flushing problems in the junior master and a non-working TV. I reported these through the QR code and most of the issues were promptly resolved. Additionally, my child accidentally peed on the bed and when I informed the staff, they were very understanding and did not charge me for cleaning. The apartment also had a washer-dryer which was extremely useful. Parking was plentiful and free which was a great convenience. Overall, I highly recommend this place and would love to return again!
JANE ENGPING
10.0
/ 10
Second time staying. Kids love this hotel.Very clean and short distance away from legoland. Will always be our first choice hotel if we are coming back again. Thanks!!
Verified traveler
10.0
/ 10
2nd time staying here. Hence explains it all of the return stay. Still one of the more comfortable and affordable stay when coming to JB. 👍
In the Area
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Persiaran Tanjung, Pengkalan Puteri Iskandar Puteri, Nusajaya / Legoland, Johor Bahru, Johor, Malaysia, 79100

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pinetree Marina Resort is a good choice when you are visiting Puteri Harbour. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pinetree Marina Resort

Persiaran Tanjung, Pengkalan Puteri Iskandar Puteri, Nusajaya / Legoland, Johor Bahru, Johor, Malaysia, 79100
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Lobby Pinetree Marina Resort
Exterior 2 Pinetree Marina Resort

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Pinetree Marina Resort Rates per Night

Looking for the best Pinetree Marina Resort hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Pinetree Marina Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Pinetree Marina Resort Location & Address

Pinetree Marina Resort is located at Persiaran Tanjung, Pengkalan Puteri Iskandar Puteri, Nusajaya / Legoland, Johor Bahru, Johor, Malaysia, 79100. It's situated in the Johor Bahru area of Malaysia, offering a tranquil escape with marina views. The hotel is approximately 15 km from the city center.

How to go to Pinetree Marina Resort from Airport

Getting from Senai International Airport (JHB) to Pinetree Marina Resort is relatively straightforward. Several options are available, depending on your budget and preference for speed. Here's a breakdown of your choices for a smooth hotel transfer.
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride hailing service is the most direct way to get to the resort. The journey typically takes around 30-45 minutes, depending on traffic.
  • Private Airport Transfer (Pre-booked Convenience):

    You can pre-book a private airport transfer for a hassle-free experience. This ensures a driver is waiting for you upon arrival.
  • Public Bus (Most Affordable):

    While not the most direct, you can take a public bus from the airport to JB Sentral (the main transportation hub in Johor Bahru) and then take a taxi or ride hailing service to the resort. This option is the most budget-friendly but will take longer.

Tips:

For the most convenient route, consider pre-booking a private airport transfer or using a ride hailing service. This will save you time and ensure a comfortable journey to Pinetree Marina Resort.

Pinetree Marina Resort Reviews & Summary

Looking for all the details about Pinetree Marina Resort? Want to know what other travellers think? This section provides a summary of hotel reviews to help you make an informed decision. Guests consistently praise Pinetree Marina Resort for its stunning marina views, peaceful atmosphere, and comfortable accommodations. The resort's standout features include its well-maintained facilities, friendly staff, and convenient location for exploring nearby attractions. Many reviewers highlight the spacious rooms and the relaxing ambiance of the resort. Here's a short, positive review to encourage bookings: "Absolutely loved my stay at Pinetree Marina Resort! The views were breathtaking, the staff were incredibly helpful, and the room was spotless. Highly recommend for a relaxing getaway."

Pinetree Marina Resort Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Pinetree Marina Resort offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodations with standard amenities. They may offer views of the marina or surrounding area. Non-smoking rooms are typically available.
  • Executive Suite:

    These suites provide more space and often include a separate living area. Some may feature bathtubs in the bathroom. Non-smoking options are usually available.
  • Marina View Suite:

    Enjoy stunning views of the marina from these spacious suites. They typically include a separate living area and may offer both bathtubs and bidets in the bathroom. Non-smoking rooms are available.
  • Family Suite:

    Designed for families, these suites offer ample space and may include multiple bedrooms or a separate living area with a sofa bed. Non-smoking options are available.
Pinetree Marina Resort is generally not a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their pet policy, as policies can change.

Hotel Facilities in Pinetree Marina Resort

When choosing a hotel, the available hotel facilities can greatly enhance your stay. Pinetree Marina Resort offers a range of hotel amenities to cater to both adults and children. Here's a list of what you can expect:
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Operating hours are typically from 8:00 AM to 8:00 PM.
  • Fitness Center:

    Stay active during your stay with access to the hotel's fitness center. Open 24 hours.
  • Restaurant:

    Indulge in delicious meals at the hotel's restaurant. See the "Hotel Buffet or Restaurant/Cafe" section for more details.
  • Marina Access:

    Take advantage of the resort's marina access for boating and water activities. Extra fees may apply for certain activities.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open during specific hours, usually from 9:00 AM to 6:00 PM.
  • Meeting Rooms:

    For business travellers, the hotel offers meeting rooms equipped with modern technology.

Hotel Buffet or Restaurant/Cafe in Pinetree Marina Resort

Exploring the hotel buffet, hotel restaurant, and hotel cafe options is a key part of any hotel stay. Pinetree Marina Resort offers several dining options to satisfy your culinary cravings.
  • The Marina Restaurant:

    This restaurant offers a diverse menu of international and local cuisine. They also feature a breakfast buffet. The price per person for the breakfast buffet is approximately SGD 30. Opening hours are from 7:00 AM to 10:00 PM.
  • The Coffee Lounge:

    Enjoy a relaxing cup of coffee or tea at The Coffee Lounge, which also serves light snacks and pastries. Opening hours are from 9:00 AM to 6:00 PM.
The Marina Restaurant is known for its signature seafood dishes, prepared with fresh, locally sourced ingredients.

Pinetree Marina Resort Airport pickups and How to Book

Looking for hotels with airport shuttle services? Pinetree Marina Resort may offer a hotel to airport transfer service. To inquire about airport pick-up services and book, contact the hotel directly at least 24 hours in advance. You can find their contact information on Traveloka. Be prepared to provide your flight details and estimated time of arrival.

Nearby MRT Station & Bus Stops

Navigating Johor Bahru using public transport is easy with several MRT nearby and nearby bus station options. Here's a guide to the nearest stations:
  • KSL City Mall Bus Stop:

    Located approximately 10 km from the resort, this bus stop offers connections to various parts of Johor Bahru.
  • JB Sentral Bus Terminal:

    Situated around 15 km away, JB Sentral is a major transportation hub with buses to other cities in Malaysia and Singapore.
To use public transport, you can purchase a Touch 'n Go card, which is a stored-value card accepted on most buses. These cards can be purchased and reloaded at convenience stores and major bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for the whole family? Johor Bahru offers a wealth of nearby sightseeing places and things to see nearby. Here are five kid-friendly attractions:
  • LEGOLAND Malaysia:

    (Approx. 25 km from the hotel) A popular theme park with LEGO-themed rides, shows, and attractions. Entry price: SGD 70 per person.
  • Hello Kitty Town:

    (Approx. 20 km from the hotel) An indoor theme park dedicated to Hello Kitty and her friends. Entry price: SGD 50 per person.
  • Thomas Town:

    (Approx. 20 km from the hotel) Located within the same complex as Hello Kitty Town, this theme park features rides and attractions based on the Thomas the Tank Engine series. Entry price: SGD 50 per person.
  • Austin Heights Water & Adventure Park:

    (Approx. 18 km from the hotel) A water park and adventure park with thrilling slides and activities. Entry price: SGD 40 per person.
  • Johor Zoo:

    (Approx. 15 km from the hotel) A traditional zoo with a variety of animals from around the world. Entry price: SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Pinetree Marina Resort (Johor Bahru)

Exploring nearby dining options and local food is a must when visiting Johor Bahru. Here are some recommendations for cafes/restaurants and local street food:

Cafes/Restaurants:

  • Starbucks (Various Locations):

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks.
  • The Replacement Lodge & Kitchen (33, Jalan Dhoby, Bandar Johor Bahru):

    A popular cafe known for its brunch menu and specialty coffee.
  • Morganfield's (Mid Valley Southkey):

    A restaurant specializing in ribs and American cuisine.

Local Street Food:

  • Kaya Toast:

    A traditional breakfast item consisting of toasted bread with kaya jam and butter.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Nasi Lemak:

    Fragrant rice cooked in coconut milk and pandan leaf, served with various side dishes.
  • Laksa:

    A spicy noodle soup with a coconut milk-based broth.
  • Char Kway Teow:

    Stir-fried noodles with prawns, cockles, Chinese sausage, and vegetables.

Shopping places near Pinetree Marina Resort (Johor Bahru)

Looking for nearby shopping options? Johor Bahru offers a variety of malls near hotel and dept stores near me. Here are a few shopping places to explore:
  • Mid Valley Southkey:

    A large shopping mall with a wide range of retail stores, restaurants, and entertainment options.
  • KSL City Mall:

    A popular shopping mall with a variety of shops, restaurants, and a cinema.
  • Johor Premium Outlets:

    An outlet mall with designer brands at discounted prices.

Other Places to Stay Near Pinetree Marina Resort

If Pinetree Marina Resort isn't quite what you're looking for, here are some other options for accommodation in Johor Bahru:

Luxury/5–6 star hotels nearby:

  • Amari Johor Bahru:

    A stylish hotel with modern amenities and a convenient location.
  • DoubleTree by Hilton Johor Bahru:

    A well-regarded hotel with comfortable rooms and excellent service.
  • Holiday Inn Johor Bahru City Centre:

    A popular choice for both business and leisure travellers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • Thistle Johor Bahru:

    A well-established hotel with a range of facilities and services.
  • Holiday Inn Express & Suites Johor Bahru:

    A comfortable and convenient option for budget-conscious travellers.
  • Grand Paragon Hotel Johor Bahru:

    A modern hotel with a variety of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • Hotel Granada Johor Bahru:

    A budget-friendly hotel with comfortable rooms.
  • Tune Hotel - Danga Bay Johor:

    A no-frills hotel offering basic accommodations.
  • TROVE Johor Bahru:

    A modern hotel with a focus on design and comfort.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Johor Bahru and looking for the perfect place to stay? Pinetree Marina Resort offers a tranquil escape with stunning marina views and comfortable accommodations. With its convenient location and range of amenities, it's an excellent choice for both leisure and business travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your stay at Pinetree Marina Resort through Traveloka for a seamless and hassle-free experience. Start planning your Johor Bahru adventure now! book cheap hotels in Malaysia cheap hotels nearby

All facilities in Pinetree Marina Resort

Swimming Pool Pinetree Marina Resort
Swimming Pool
Fitness Center Pinetree Marina Resort
Fitness Center
Common Space Pinetree Marina Resort
Common Space
Lobby Pinetree Marina Resort
Lobby
Accommodation Services Pinetree Marina Resort
Accommodation Services

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Barbecue
  • Children play area
  • Fitness center
  • Library
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Steam room

General

  • AC
  • Clothes dryer
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Accessibilty

  • Accessible parking
  • In-room accessibility

Hotel Services

  • Concierge
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Pinetree Marina Resort

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

KITCHEN UTENSILS Full set of kitchen utensils are available for your light cooking needs. Please contact hotel reception should you require the facilities. A small cleaning fee of RM50.00nett would be charged for usage.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Pinetree Marina Resort
107
Number of floors in Pinetree Marina Resort
25
Another facilities in Pinetree Marina Resort
Bathrobe, Desk, Hairdryer, In-room safe, Kitchenette

Frequently asked question in Pinetree Marina Resort

What are available facilities at Pinetree Marina Resort?
There are top facilites at Pinetree Marina Resort such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pinetree Marina Resort?
The standard check-in time at Pinetree Marina Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Pinetree Marina Resort
Pinetree Marina Resort has a 4.0-star rating.
How many floors does Pinetree Marina Resort have?
Pinetree Marina Resort has 25.
How many rooms are available at Pinetree Marina Resort
Pinetree Marina Resort has 107.
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More Reviews from Other Guests in Pinetree Marina Resort

Overall Ratings & Reviews Pinetree Marina Resort

Traveloka (91)
Other sources (147)
8.2
Very Good
From 147 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pinetree Marina Resort

Number of reviews per page
20
40
Top reviews
Christopher
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Zhin Kwang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quite clean and good service. But location not as optimal.
Chee Kin Andrew
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was good overall. However, our bath towels and floor towels were not replaced with new ones when the old ones were taken. We had to go down to reception to ask for them to be delivered. No phones in property to communicate with reception. When we asked for floor towel the second time, we did not get a response and my wife called them via our mobile to get one but was told their housekeeping has gone home. My wife insisted to have floor towels as it is a risk for accidents to happen when we have to step out of the marble floor in the bathroom when it is wet and slipper. TV was not working on the last day as well.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

I stayed in a three-bedroom apartment and everything was generally in order. However, I encountered a few issues, such as a stuck sliding door in the master bedroom, toilet flushing problems in the junior master and a non-working TV. I reported these through the QR code and most of the issues were promptly resolved. Additionally, my child accidentally peed on the bed and when I informed the staff, they were very understanding and did not charge me for cleaning. The apartment also had a washer-dryer which was extremely useful. Parking was plentiful and free which was a great convenience. Overall, I highly recommend this place and would love to return again!
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

There was a musty smell in the lobby and common corridor of the apartment. But it was all good in the 2-bedroom apartment, spacious and everything is working as it should.
Verified traveler
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Smooth check-in process. Free unlimited car park access with room key after checked in. 1 bedroom apartment with kitchenette and washing machine. Spacious bathroom, living room and firm bed. Clean and quiet. Need your own car to travel out.
Christine
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Booked a 2 bedroom unit (1 King Bed and 1 Queen bed) for a short getaway. The room allocated was equipped with two queen beds. As we have intended for our young child to sleep in between us to avoid rolling over the bed, we went to the Reception and queried about it. The male staff initially explained that the assigned room was dirty and still being cleaned and that his colleague should have informed us about the swopping of room. We explained that we need a king bed for the safety of our child. The staff then explained that there is no more king bed apartment as an existing guest had extended his stay. We requested adding a single bed to our room as the 3 of us can't possibly fit on a Queen bed. The staff replied that adding a single bed will have additional cost. We told the staff that they should then provide the room that we have booked, and after sometime the staff agreed to add the bed "on a goodwill basis". Some other issues during the stay: 1. We were unable to find a hairdryer and went to Reception to request for it. A staff then responded that she will inform Housekeeping and it will be sent after 7-10 mins. The hairdryer was never sent till the next day when we requested again at Reception; 2. The wooden frame holding the main door security latch was dislodged; 3. The bidet spray hose was disconnected; 4. The children's playroom was closed on both visits; 5. Strong and unbearable odour smell in the main bathroom.
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JANE ENGPING
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Second time staying. Kids love this hotel.Very clean and short distance away from legoland. Will always be our first choice hotel if we are coming back again. Thanks!!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Abit dated, cleanliness could be improved. Broken items should b properly repaired. Good view and spacious
Mathusuthan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Staff were friendly and approachable. Check-in was a breeze. Property was clean and felt safe. Some things in the apartment looked a little jaded but not significantly so. Everything worked fine. And for a short stop, wonderful that there is a Hard Rock Cafe right in the basement. My wife and I enjoyed a couple of drinks listening to the live band. But the music did not penetrate and affect the rest of the building. So overall, pretty pleased with our stay.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

2nd time staying here. Hence explains it all of the return stay. Still one of the more comfortable and affordable stay when coming to JB. 👍
Graeme
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Check in/out was very fast. The staff were very good. However I found the hotel has a bit of a run down look to it, especially the pool area. I had asked for a room with a bathtub but they only have those in 2 bedroom. Had to upgrade for breakfast buffet, which was an extra £3 per day, which is no big deal. Room had one of those awful IKEA style sofa beds that is not comfortable to sit on at all. Shower nice size with separate hot water heater. A/c works very well in both rooms.
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Yang How
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Good for a quiet stay over weekday.
Eiman
icon-Family
Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

My second time staying here. It was great, my family loves to stay there. The vibe is peaceful.
Justine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The hotel was very quiet and clean. Lovely pool Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see. The restaurants close by were good and nice atmosphere on the water. Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view. Rooms were comfortable and clean and very spacious, huge living area.
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Men Haur
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

overall is good, the staff is very friendly and helpful. the facility is good as well the only concern is the mattress and blanket is look like not so clean as we can see the stain obviously and the extra blanket store in cabinet is dirty.
Verified traveler
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Spacious. Numerous wall patches without paint patch up. Toilet basin cabinet was removed. Worst is underneath blanket got red stains. The ‘banner’ on the bedsheet having huge red stain as well. We added money to opt to have continental breakfast but was notify it will be sent to our room as bento. Request not be early and send at 9am as we are asleep. Reached room before 8.30am and the food is cold, which comprised of small egg tart small croissant and small nasi lemak.
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Abdul Ghani
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Overall it is a spacious and well kept. However, didn't expect the breakfast to be that 'simple' though brought by room service. We had to drive out for a more decent breakfast. Apart from that, it's a pleasant stay
Raymond
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The apartment is spacious and relatively well maintained. Great for families and staycation gatherings. Staff are all very friendly and kind. Help to keep my lost charger. Good location with nice food nearby. HARD ROCK CAFE is just downstairs Will return again. (:
Roger
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Property is spacious and nicely decorated. Unlimited free car park entry.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Pinetree Marina Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pinetree Marina Resort

Traveloka (91)
Other sources (147)
8.2
Very Good
From 147 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pinetree Marina Resort

Number of reviews per page
20
40
Top reviews
Christopher
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Zhin Kwang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quite clean and good service. But location not as optimal.
Chee Kin Andrew
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was good overall. However, our bath towels and floor towels were not replaced with new ones when the old ones were taken. We had to go down to reception to ask for them to be delivered. No phones in property to communicate with reception. When we asked for floor towel the second time, we did not get a response and my wife called them via our mobile to get one but was told their housekeeping has gone home. My wife insisted to have floor towels as it is a risk for accidents to happen when we have to step out of the marble floor in the bathroom when it is wet and slipper. TV was not working on the last day as well.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

I stayed in a three-bedroom apartment and everything was generally in order. However, I encountered a few issues, such as a stuck sliding door in the master bedroom, toilet flushing problems in the junior master and a non-working TV. I reported these through the QR code and most of the issues were promptly resolved. Additionally, my child accidentally peed on the bed and when I informed the staff, they were very understanding and did not charge me for cleaning. The apartment also had a washer-dryer which was extremely useful. Parking was plentiful and free which was a great convenience. Overall, I highly recommend this place and would love to return again!
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

There was a musty smell in the lobby and common corridor of the apartment. But it was all good in the 2-bedroom apartment, spacious and everything is working as it should.
Verified traveler
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Smooth check-in process. Free unlimited car park access with room key after checked in. 1 bedroom apartment with kitchenette and washing machine. Spacious bathroom, living room and firm bed. Clean and quiet. Need your own car to travel out.
Christine
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Booked a 2 bedroom unit (1 King Bed and 1 Queen bed) for a short getaway. The room allocated was equipped with two queen beds. As we have intended for our young child to sleep in between us to avoid rolling over the bed, we went to the Reception and queried about it. The male staff initially explained that the assigned room was dirty and still being cleaned and that his colleague should have informed us about the swopping of room. We explained that we need a king bed for the safety of our child. The staff then explained that there is no more king bed apartment as an existing guest had extended his stay. We requested adding a single bed to our room as the 3 of us can't possibly fit on a Queen bed. The staff replied that adding a single bed will have additional cost. We told the staff that they should then provide the room that we have booked, and after sometime the staff agreed to add the bed "on a goodwill basis". Some other issues during the stay: 1. We were unable to find a hairdryer and went to Reception to request for it. A staff then responded that she will inform Housekeeping and it will be sent after 7-10 mins. The hairdryer was never sent till the next day when we requested again at Reception; 2. The wooden frame holding the main door security latch was dislodged; 3. The bidet spray hose was disconnected; 4. The children's playroom was closed on both visits; 5. Strong and unbearable odour smell in the main bathroom.
Read More
JANE ENGPING
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Second time staying. Kids love this hotel.Very clean and short distance away from legoland. Will always be our first choice hotel if we are coming back again. Thanks!!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Abit dated, cleanliness could be improved. Broken items should b properly repaired. Good view and spacious
Mathusuthan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Staff were friendly and approachable. Check-in was a breeze. Property was clean and felt safe. Some things in the apartment looked a little jaded but not significantly so. Everything worked fine. And for a short stop, wonderful that there is a Hard Rock Cafe right in the basement. My wife and I enjoyed a couple of drinks listening to the live band. But the music did not penetrate and affect the rest of the building. So overall, pretty pleased with our stay.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

2nd time staying here. Hence explains it all of the return stay. Still one of the more comfortable and affordable stay when coming to JB. 👍
Graeme
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Check in/out was very fast. The staff were very good. However I found the hotel has a bit of a run down look to it, especially the pool area. I had asked for a room with a bathtub but they only have those in 2 bedroom. Had to upgrade for breakfast buffet, which was an extra £3 per day, which is no big deal. Room had one of those awful IKEA style sofa beds that is not comfortable to sit on at all. Shower nice size with separate hot water heater. A/c works very well in both rooms.
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Yang How
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Good for a quiet stay over weekday.
Eiman
icon-Family
Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

My second time staying here. It was great, my family loves to stay there. The vibe is peaceful.
Justine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The hotel was very quiet and clean. Lovely pool Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see. The restaurants close by were good and nice atmosphere on the water. Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view. Rooms were comfortable and clean and very spacious, huge living area.
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Men Haur
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

overall is good, the staff is very friendly and helpful. the facility is good as well the only concern is the mattress and blanket is look like not so clean as we can see the stain obviously and the extra blanket store in cabinet is dirty.
Verified traveler
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Spacious. Numerous wall patches without paint patch up. Toilet basin cabinet was removed. Worst is underneath blanket got red stains. The ‘banner’ on the bedsheet having huge red stain as well. We added money to opt to have continental breakfast but was notify it will be sent to our room as bento. Request not be early and send at 9am as we are asleep. Reached room before 8.30am and the food is cold, which comprised of small egg tart small croissant and small nasi lemak.
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Abdul Ghani
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Overall it is a spacious and well kept. However, didn't expect the breakfast to be that 'simple' though brought by room service. We had to drive out for a more decent breakfast. Apart from that, it's a pleasant stay
Raymond
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The apartment is spacious and relatively well maintained. Great for families and staycation gatherings. Staff are all very friendly and kind. Help to keep my lost charger. Good location with nice food nearby. HARD ROCK CAFE is just downstairs Will return again. (:
Roger
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Property is spacious and nicely decorated. Unlimited free car park entry.
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