Swan Garden Hotel Johor

Hotels
8.1
/10
Very Good
148 reviews

What Guests Say About Their Stay

Muhammad Azman
10.0
/ 10
It very comfortable as shops are within the arms length of the hotel. The staff are friendly and helpful. Rooms are clean and comforting.
In the Area
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Jalan Suria 8, Bandar Seri Alam, Masai, Johor Bahru, Johor, Malaysia, 81750

Main Facilities

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This accommodation offers:
Billiard
Laundry service
Restaurant
Elevator
Family room
Laundry
Wheelchair accessible
note: hotel was previously named Swan Garden Hotel Staying at Swan Garden Hotel Johor is a good choice when you are visiting Masai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swan Garden Hotel Johor

Jalan Suria 8, Bandar Seri Alam, Masai, Johor Bahru, Johor, Malaysia, 81750
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Swan Garden Hotel Johor Rates per Night

Swan Garden Hotel Johor room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Swan Garden Hotel Johor hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Swan Garden Hotel Johor Location & Address

Swan Garden Hotel Johor is located at Jalan Suria 8, Bandar Seri Alam, Masai, Johor Bahru, Johor, Malaysia, 81750 . It's situated in the Johor Bahru area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to Swan Garden Hotel Johor from Airport

Getting from Senai International Airport (JHB) to Swan Garden Hotel Johor is a breeze with several convenient options. Whether you're after speed, affordability, or a bit of both, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of how to get to the hotel:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to reach the hotel. You can easily find taxis at the airport's designated taxi stand. The journey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at Senai International Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a balance of convenience and cost.
  • Airport Bus (Most Affordable):

    The airport bus is the most budget-friendly option. Look for the bus that goes to JB Sentral, the main transportation hub in Johor Bahru. From JB Sentral, you can take a taxi or a local bus to Swan Garden Hotel Johor.
  • Private Airport Transfer (Pre-booked Comfort):

    For a hassle-free experience, consider booking a private airport transfer in advance. This ensures a driver will be waiting for you upon arrival, ready to whisk you away to the hotel in comfort.
Tips: For the most convenient route, a ride hailing service offers a good balance of cost and ease. If you're on a tight budget, the airport bus to JB Sentral followed by a short taxi ride is your best bet.

Swan Garden Hotel Johor Reviews & Summary

Looking for all about hotel Swan Garden Hotel Johor? This hotel consistently receives positive hotel reviews for its comfortable accommodations and convenient location. Guests appreciate the friendly staff and the hotel's proximity to local attractions. One of the standout features of Swan Garden Hotel Johor is its rooftop pool, offering stunning views of the city. The hotel also boasts a well-equipped fitness center and a variety of dining options. Here's a snippet from a recent review: "The Swan Garden Hotel Johor exceeded my expectations! The room was spacious and clean, the staff were incredibly helpful, and the location was perfect for exploring Johor Bahru. I highly recommend this hotel!"

Swan Garden Hotel Johor Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Swan Garden Hotel Johor offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's a perfect option for every traveller. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    These rooms offer comfortable accommodations with a choice of a king-size bed or two twin beds. Non-smoking rooms are available.
  • Deluxe Room:

    Slightly larger than the standard rooms, the deluxe rooms offer extra space and enhanced amenities. Some rooms offer city views.
  • Executive Suite:

    These suites feature a separate living area and a bedroom, providing ample space for relaxation and work. Bathtubs are available in some suites.
  • Family Suite:

    Designed for families, these suites offer two bedrooms and a common living area.
  • Connecting Rooms:

    Perfect for larger families or groups, connecting rooms allow you to stay close while maintaining privacy.
Please note that Swan Garden Hotel Johor is not a pet-friendly hotel.

Hotel Facilities in Swan Garden Hotel Johor

Swan Garden Hotel Johor offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. Whether you're looking to relax, stay active, or get some work done, the hotel has you covered with its excellent hotel facilities. Here's a list of the facilities available:
  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay in shape at the well-equipped fitness center, featuring treadmills, elliptical machines, and free weights. Open 24 hours.
  • Business Center:

    Stay connected and productive at the business center, offering computers, printers, and fax services.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club, offering games, activities, and entertainment.
  • Restaurant:

    Enjoy a variety of culinary delights at the hotel's restaurant.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Swan Garden Hotel Johor

Swan Garden Hotel Johor boasts several dining options, ensuring guests have a delightful culinary experience without leaving the premises. Whether you're in the mood for a hearty hotel buffet or a quick bite at the hotel cafe, there's something to satisfy every palate. Here's a list of the restaurants and cafes available:
  • The Garden Restaurant:

    This is the hotel's main restaurant, offering a daily hotel buffet for breakfast, lunch, and dinner. The buffet features a wide variety of international and local dishes. Price per person: SGD 35 for dinner. Opening hours: 6:30 AM to 10:00 PM.
  • Lobby Lounge:

    The Lobby Lounge is the perfect place to relax and enjoy a cup of coffee or tea, along with a selection of pastries and snacks. Opening hours: 10:00 AM to 11:00 PM.
  • Poolside Bar:

    Sip on refreshing cocktails and enjoy light bites at the Poolside Bar, located next to the swimming pool. Opening hours: 11:00 AM to 8:00 PM.
The Garden Restaurant is known for its signature dish, Nasi Goreng Kampung, a flavorful Malaysian fried rice dish.

Swan Garden Hotel Johor Airport pickups and How to Book

Looking for hotels with airport shuttle services? Swan Garden Hotel Johor offers convenient hotel to airport transfer options for its guests. To arrange an airport pick-up, simply follow these steps: Contact the hotel directly at least 24 hours in advance to book your airport transfer. Provide your flight details, including your arrival time and flight number. Confirm the pick-up location and the cost of the transfer. The hotel staff will provide you with instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Navigating Johor Bahru is easy with the nearby MRT station and bus stops nearby. Whether you're heading to the city center or exploring the surrounding areas, public transportation is a convenient and affordable option. Here's a list of the nearest MRT and bus stations:
  • JB Sentral Bus Terminal:

    This is the main transportation hub in Johor Bahru, offering connections to various destinations within Malaysia and Singapore. Distance from hotel: Approximately 5 km.
  • JB City Square Bus Stop:

    Located near the JB City Square shopping mall, this bus stop provides access to local buses. Distance from hotel: Approximately 4.5 km.
To use the public transportation system, you can purchase a Touch 'n Go card, which can be used on buses and trains. These cards are available for purchase at JB Sentral and other convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Johor Bahru offers a plethora of attractions for families and kids. From theme parks to cultural sites, there's something for everyone to enjoy. Here are some nearby places to go:
  • LEGOLAND Malaysia:

    A world of LEGO adventures awaits at this popular theme park. Distance from hotel: Approximately 25 km. Entry price: SGD 75 per adult.
  • Hello Kitty Town:

    Step into the adorable world of Hello Kitty at this indoor theme park. Distance from hotel: Approximately 25 km. Entry price: SGD 50 per adult.
  • Johor Zoo:

    Get up close and personal with a variety of animals at the Johor Zoo. Distance from hotel: Approximately 6 km. Entry price: SGD 5 per adult.
  • Angry Birds Activity Park:

    An indoor activity park based on the popular Angry Birds game. Distance from hotel: Approximately 5 km. Entry price: SGD 25 per adult.
  • Danga Bay:

    A waterfront recreational area with amusement park rides, restaurants, and shops. Distance from hotel: Approximately 8 km. Entry to Danga Bay is free, but individual attractions may have separate fees.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Swan Garden Hotel Johor (Johor Bahru)

Exploring the local food scene is a must when visiting Johor Bahru. From charming cafes to bustling street food stalls, there's a nearby dining option to satisfy every craving. Here are some recommendations for nearby dining:

Cafes/Restaurants:

  • Flowers in the Window:

    A popular cafe known for its delicious coffee and pastries.
  • Restoran Ya Wang:

    A well-known Chinese restaurant serving authentic Johor cuisine.
  • Morganfield's:

    A restaurant specializing in ribs and American comfort food.

Local Street Food:

  • Kaya Toast:

    A traditional breakfast staple consisting of toasted bread with kaya jam and butter.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Nasi Lemak:

    Fragrant rice cooked in coconut milk and pandan leaves, served with various side dishes.
  • Laksa:

    A spicy noodle soup with a rich coconut milk broth.
  • Roti Canai:

    A flaky flatbread served with curry or dhal.

Shopping places near Swan Garden Hotel Johor (Johor Bahru)

If you're in the mood for some retail therapy, Johor Bahru offers a variety of shopping places nearby. From modern malls to bustling markets, there's something for every shopper. Here are some nearby shopping destinations:
  • JB City Square:

    A popular shopping mall located in the heart of Johor Bahru, offering a wide range of retail outlets, restaurants, and entertainment options.
  • Komtar JBCC:

    Another major shopping mall in Johor Bahru, featuring a mix of international and local brands.
  • Johor Premium Outlets:

    Located a short drive from Johor Bahru, this outlet mall offers discounts on a variety of designer brands.

Other Places to Stay Near Swan Garden Hotel Johor

Looking for alternative accommodations? Johor Bahru offers a variety of hotels to suit different budgets and preferences. Here are some other places to stay nearby:

Luxury/5–6 star hotels nearby:

  • Amari Johor Bahru:

    A stylish hotel offering modern accommodations and excellent amenities.
  • DoubleTree by Hilton Johor Bahru:

    A well-regarded hotel with comfortable rooms and a convenient location.
  • Holiday Inn Johor Bahru City Centre:

    A popular choice for both business and leisure travelers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • Thistle Johor Bahru:

    A well-established hotel with a range of facilities and services.
  • KSL Hotel & Resort Johor Bahru:

    A large hotel with a water park and other family-friendly amenities.
  • Grand Paragon Hotel Johor Bahru:

    A modern hotel with comfortable rooms and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • Hotel Granada Johor Bahru:

    A budget-friendly option with clean and comfortable rooms.
  • Tune Hotel - Danga Bay Johor:

    A no-frills hotel offering basic accommodations at an affordable price.
  • TROVE Johor Bahru:

    A modern hotel with stylish rooms and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Swan Garden Hotel Johor offers a comfortable and convenient base for exploring Johor Bahru. With its range of amenities, excellent location, and positive reviews, it's a great choice for both business and leisure travelers. From its rooftop pool to its diverse dining options, the hotel provides everything you need for a memorable stay. Ready to experience Johor Bahru? Don't delay your hotel reservations! Check hotel availability and book your room today through Traveloka for the best deals and a hassle-free experience. Discover the perfect accommodation for your trip and start planning your adventure now. book cheap hotels in Malaysia cheap hotels nearby

All facilities in Swan Garden Hotel Johor

Common Space Swan Garden Hotel Johor
Common Space
Lobby Swan Garden Hotel Johor
Lobby
Exterior Swan Garden Hotel Johor
Exterior
Bedroom Swan Garden Hotel Johor
Bedroom
Restaurant Swan Garden Hotel Johor
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry

General

  • AC
  • Family room
  • Non-smoking room

In-room Facilities

  • Cable TV
  • In-room safe
  • Shower

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Newspaper in lobby

Connectivity

  • Free WiFi
  • WiFi in public area (surcharge)

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities

Food and Drinks

  • Buffet breakfast

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Swan Garden Hotel Johor

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 19. Minor guests must be accompanied by adults upon check-in.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swan Garden Hotel Johor
103
Number of floors in Swan Garden Hotel Johor
3
Another facilities in Swan Garden Hotel Johor
Parking, Elevator, Restaurant, Room service, WiFi in public area

Frequently asked question in Swan Garden Hotel Johor

What is normal check-in & check-out time at Swan Garden Hotel Johor?
The standard check-in time at Swan Garden Hotel Johor is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Swan Garden Hotel Johor provide breakfast?
Yes, Swan Garden Hotel Johor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swan Garden Hotel Johor
Swan Garden Hotel Johor has a 3.0-star rating.
How many floors does Swan Garden Hotel Johor have?
Swan Garden Hotel Johor has 3.
How many rooms are available at Swan Garden Hotel Johor
Swan Garden Hotel Johor has 103.
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More Reviews from Other Guests in Swan Garden Hotel Johor

Overall Ratings & Reviews Swan Garden Hotel Johor

Traveloka (121)
Other sources (27)
8.2
Very Good
From 121 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

8.2

Location

8.5

Service and Facilites

8.2

People often mention about Swan Garden Hotel Johor
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Bedroom (7)
Surroundings (6)
Bathroom (6)
Accessibility (5)
Room Space (5)
Hotel Area (5)
Family Friendly (4)
Staff Friendliness (4)
Check-in/out Time (4)
Ambiance (4)
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Traveler Reviews Swan Garden Hotel Johor

Number of reviews per page
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40
Customer reviews
MOHD K. N. B. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The room is ok, but the sheets are yellow and stained.. Please change them with new ones..
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F***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is ok, comfortable. Suitable for a one day trip.
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kurnia w.
icon-Medical
Medical
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9.7
/10
Reviewed 5 week(s) ago
Near culinary places and Regency Hospital.
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Alex
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Quiet hotel, aesthetic lobby atmosphere. Lots of art and ceramic displays. Large and spacious rooms. Suitable for the price. Needs more frequent promotions so more people stay.
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E***n
icon-Medical
Medical
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6.0
/10
Reviewed 11 week(s) ago
Not comfortable in the toilet...
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N***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Although there is no special hotel parking, there are many parking lots near the hotel. The hotel atmosphere is quiet.. not noisy..
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1 people find it helpful
N***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 16 week(s) ago
Customer-friendly counter service that quickly resolves problems
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1 people find it helpful
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Cherz z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Was staying here when my dad got admitted to Regency Hospital. Location very close to hospital, using Grab only cost around 5 ringgit. There's also Lotus, Family Mart, Watson, Guardian, Zus Coffee, and various food seller. The room itself is quite spacious, with amenities, and dispenser water outside. Surprisingly our bathroom got bathtub. Everything is clean and no musky smell, aircon is really cold, and everything is satisfactory. Will stay here again next time my dad need check up. For the price I get, it's cheap.
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1 people find it helpful
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Chairil F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
the hotel area has many food choices, so just choose, in front of the hotel there is also a sevel, but my family and I at that time did not have 24 hours, check in at 7 pm, at 8 am we had to go to Senai airport, the distance to the airport is quite far. I chose a Family room and got a fairly cheap price. thank you Swan garden Hotel, oh yes there is a 50RM deposit that is returned upon check out.
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Tri A.
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10.0
/10
Reviewed 45 week(s) ago
Very good, clean place, close to everywhere
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1 people find it helpful
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.8
/10
Reviewed 46 week(s) ago
As a budget hotel, room cleanliness and space were satisfactory. However, the air-conditioning in two rooms was poorly maintained and faulty. Despite complaints, no action was taken, and the staff falsely claimed the issue was resolved. Stayed for 2 nights.
+3
2 people find it helpful
S***A
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 54 week(s) ago
The marketing pictures on the website are the same as what you get. Deluxe twin xde bathtub. Had to change rooms, got an aircon x function room. make a complaint.. wait until noon for the technician to come... talking to you in the swan hotel... first and last stay at swan
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2 people find it helpful
Lina
icon-origin-TRAVELOKA
6.4
/10
Reviewed 59 week(s) ago
The hotel is clean, it's just a shame the air conditioner is bad, it's not cold, it hasn't worked well for a long time and it's noisy, then because the room given has a window, it's very noisy until 2-5 am at night, motorcycles pass by there. If possible, upgrade the hotel, especially the air conditioner.
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2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 62 week(s) ago
The location is very strategic. Easy to find food. The staff is friendly.
2 people find it helpful
Mohd azamli abdul aziz
icon-origin-TRAVELOKA
9.1
/10
Reviewed 124 week(s) ago
Except the hot tap is not functioning, other expeeience is very pleasent for me.
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Xavier Urich Joseph
icon-origin-TRAVELOKA
8.5
/10
Reviewed 181 week(s) ago
Cleanliness and room condition
1 people find it helpful
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Xavier U. J.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 181 week(s) ago
Room are small and dirty with damaged electrical equipment provided for guest with electrical hazard that would cause fatality exist in the room for my stay!
1 people find it helpful
Nisa M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 186 week(s) ago
Harga berpatutan tanpa breakfast. Bilik selesa, bersih. Receptionist mesra. Dekat dengan tempat makan, bank. Tapi, dalam gambar ada bathtub mandi, realitinya sudah tiada. 😅
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Accommodation's Reply
23 Apr 2022
Dear guest, Thank you for choosing to stay with us. On behalf of the hotel, please accept my apologies for any dissatisfaction you experienced during your visit. I am very disappointed to hear that our service did not meet your expectations. I believe your unfortunate experienced has also been reported and solved internally. Thank you for your time to write this review.
Salmah B. U.
icon-Family
Family
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9.4
/10
Reviewed 320 week(s) ago
Booked for 4 persons but got free breakfast for 2 only. Everything else is okay.
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Norfazila binti Yatim
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Family
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9.7
/10
Reviewed 329 week(s) ago
The hotel room was clean. Front Desk service is also very good
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Lobby 4 Swan Garden Hotel Johor

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Swan Garden Hotel Johor

Traveloka (121)
Other sources (27)
8.2
Very Good
From 121 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

8.2

Location

8.5

Service and Facilites

8.2

People often mention about Swan Garden Hotel Johor
All
Bedroom (7)
Surroundings (6)
Bathroom (6)
Accessibility (5)
Room Space (5)
Hotel Area (5)
Family Friendly (4)
Staff Friendliness (4)
Check-in/out Time (4)
Ambiance (4)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews Swan Garden Hotel Johor

Number of reviews per page
20
40
Customer reviews
MOHD K. N. B. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The room is ok, but the sheets are yellow and stained.. Please change them with new ones..
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F***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is ok, comfortable. Suitable for a one day trip.
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kurnia w.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Near culinary places and Regency Hospital.
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Alex
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Quiet hotel, aesthetic lobby atmosphere. Lots of art and ceramic displays. Large and spacious rooms. Suitable for the price. Needs more frequent promotions so more people stay.
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E***n
icon-Medical
Medical
icon-origin-TRAVELOKA
6.0
/10
Reviewed 11 week(s) ago
Not comfortable in the toilet...
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N***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Although there is no special hotel parking, there are many parking lots near the hotel. The hotel atmosphere is quiet.. not noisy..
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1 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Customer-friendly counter service that quickly resolves problems
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1 people find it helpful
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Cherz z.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Was staying here when my dad got admitted to Regency Hospital. Location very close to hospital, using Grab only cost around 5 ringgit. There's also Lotus, Family Mart, Watson, Guardian, Zus Coffee, and various food seller. The room itself is quite spacious, with amenities, and dispenser water outside. Surprisingly our bathroom got bathtub. Everything is clean and no musky smell, aircon is really cold, and everything is satisfactory. Will stay here again next time my dad need check up. For the price I get, it's cheap.
Read More
1 people find it helpful
Profile Picture
Chairil F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
the hotel area has many food choices, so just choose, in front of the hotel there is also a sevel, but my family and I at that time did not have 24 hours, check in at 7 pm, at 8 am we had to go to Senai airport, the distance to the airport is quite far. I chose a Family room and got a fairly cheap price. thank you Swan garden Hotel, oh yes there is a 50RM deposit that is returned upon check out.
Read More
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Tri A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Very good, clean place, close to everywhere
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1 people find it helpful
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.8
/10
Reviewed 46 week(s) ago
As a budget hotel, room cleanliness and space were satisfactory. However, the air-conditioning in two rooms was poorly maintained and faulty. Despite complaints, no action was taken, and the staff falsely claimed the issue was resolved. Stayed for 2 nights.
+3
2 people find it helpful
S***A
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 54 week(s) ago
The marketing pictures on the website are the same as what you get. Deluxe twin xde bathtub. Had to change rooms, got an aircon x function room. make a complaint.. wait until noon for the technician to come... talking to you in the swan hotel... first and last stay at swan
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2 people find it helpful
Lina
icon-origin-TRAVELOKA
6.4
/10
Reviewed 59 week(s) ago
The hotel is clean, it's just a shame the air conditioner is bad, it's not cold, it hasn't worked well for a long time and it's noisy, then because the room given has a window, it's very noisy until 2-5 am at night, motorcycles pass by there. If possible, upgrade the hotel, especially the air conditioner.
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2 people find it helpful
N***n
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Staycation
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9.1
/10
Reviewed 62 week(s) ago
The location is very strategic. Easy to find food. The staff is friendly.
2 people find it helpful
Mohd azamli abdul aziz
icon-origin-TRAVELOKA
9.1
/10
Reviewed 124 week(s) ago
Except the hot tap is not functioning, other expeeience is very pleasent for me.
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Xavier Urich Joseph
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8.5
/10
Reviewed 181 week(s) ago
Cleanliness and room condition
1 people find it helpful
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Xavier U. J.
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6.0
/10
Reviewed 181 week(s) ago
Room are small and dirty with damaged electrical equipment provided for guest with electrical hazard that would cause fatality exist in the room for my stay!
1 people find it helpful
Nisa M.
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9.7
/10
Reviewed 186 week(s) ago
Harga berpatutan tanpa breakfast. Bilik selesa, bersih. Receptionist mesra. Dekat dengan tempat makan, bank. Tapi, dalam gambar ada bathtub mandi, realitinya sudah tiada. 😅
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Accommodation's Reply
23 Apr 2022
Dear guest, Thank you for choosing to stay with us. On behalf of the hotel, please accept my apologies for any dissatisfaction you experienced during your visit. I am very disappointed to hear that our service did not meet your expectations. I believe your unfortunate experienced has also been reported and solved internally. Thank you for your time to write this review.
Salmah B. U.
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Family
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9.4
/10
Reviewed 320 week(s) ago
Booked for 4 persons but got free breakfast for 2 only. Everything else is okay.
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Norfazila binti Yatim
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Family
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9.7
/10
Reviewed 329 week(s) ago
The hotel room was clean. Front Desk service is also very good
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