The Jerai Hill Resort

Overview of The Jerai Hill Resort

The Jerai Hill Resort sits on Mount Jerai, the hill that rises above the town of Gurun in the northern Malaysian state of Kedah. Its address on Traveloka is Jalan Kaki Bukit, Lebuhraya Gurun, Mount Jerai, Gurun, Kedah 08300, and Traveloka files it under the Mount Jerai area of Gurun rather than in the town itself. That hillside position is the property's defining trait: this is a resort reached by road up the mountain, not a roadside hotel in the town centre below.

Two details in Traveloka's listing data set the property apart. First, the resort was built in 2009. Second, the property notes that it was previously named The Regency Jerai Hill Resort, so travellers who come across that older name on maps, reviews or older travel guides are looking at the same resort under its earlier branding. Today it trades simply as The Jerai Hill Resort.

The Jerai Hill Resort is a 4-star resort with 74 rooms and two restaurants, according to Traveloka's property data. The listing describes it as suited to families and to guests looking for a quiet getaway away from crowds, and its facility list backs that up with an outdoor pool, a children's pool, a children's play area, a garden and a games room. Meeting and conference facilities are also listed, which makes the resort an option for small retreats and company gatherings as well as leisure stays.

One practical point matters more here than at most hotels: the property's check-in instructions state that guests are not allowed to drive their own vehicles up to the resort and need to arrange a service van from the foothill. Read the Getting There section below and confirm the current access arrangement with the resort before you travel.

Room Types at The Jerai Hill Resort

Traveloka's data lists 74 rooms at The Jerai Hill Resort. The room-level feed for this property does not break those rooms down into named categories, so the current line-up of room types, bed configurations and maximum occupancy is best checked on the room selection screen of the listing when you pick your dates. What the property-level data does confirm is set out below.

Family Rooms

Family rooms are listed among the resort's general facilities. For a property that also lists a children's pool, a children's play area and a games room, this is the room category most relevant to parents travelling with children. Room sizes, bed arrangements and how many guests each family room takes are not stated in the structured data, so compare the options shown for your dates and check the occupancy line for each before booking.

Other Room Categories

Beyond family rooms, the specific room categories offered at The Jerai Hill Resort vary with availability and are displayed per date on the listing. If you are booking for a group, it is worth checking whether several rooms of the same type are available for your nights, since a 74-room resort can fill quickly around school holidays and long weekends.

In-room Facilities

Traveloka's in-room facility list for The Jerai Hill Resort includes air conditioning, cable TV, a TV, a desk, a hairdryer, a minibar, a refrigerator and a shower. These are recorded at property level, so not every item is guaranteed in every room; check the per-room amenities shown on the listing for the room you choose. Rooms run on a 240-volt supply, which is worth knowing if you are bringing chargers or appliances from overseas.

Facilities and Amenities

For a resort of its size, The Jerai Hill Resort lists a broad spread of leisure and family facilities. Traveloka's facility data groups them as follows.

• Pools and outdoors: an outdoor pool, a children's pool and a garden.
• Family and recreation: a children's play area, a games room, pool or snooker, badminton and archery.
• Food and drink: two restaurants, a coffee shop, breakfast (including a buffet breakfast), à la carte lunch and à la carte dinner, plus 24-hour room service.
• Connectivity: free WiFi, with WiFi available in public areas.
• Services: a 24-hour front desk and receptionist, 24-hour security, multilingual staff and newspapers in the lobby.
• Business and events: a conference room, meeting facilities, a reception hall, a projector, a photocopier and general business facilities.
• Parking and access: parking (listed as free), accessible parking and wheelchair access.
• General: air conditioning, a safety deposit box and a designated smoking area.

The mix of archery, badminton and a games room alongside the pools gives The Jerai Hill Resort more to do on site than many hill resorts, which helps on a stay where heading back down the mountain for every activity is not practical. An area shuttle is listed as available with a surcharge; check with the resort for what it covers. Traveloka's data records that an airport transfer is not offered.

Location and Getting There

The Jerai Hill Resort is on Mount Jerai above Gurun, in Kedah. The listed address places it off the Gurun road at the foot of the hill (Jalan Kaki Bukit, Lebuhraya Gurun), with the resort itself on the mountain. Its map position on Traveloka is approximately 5.796 N, 100.435 E, which is the most reliable reference point to load into a navigation app.

Access by Service Van

This is the most important practical detail for any stay. According to the check-in instructions in the listing, guests are not allowed to drive their own transport up to The Jerai Hill Resort and need to rent a service van from the foothill. Plan your arrival time around that transfer rather than around the 14:00 check-in alone, and contact the resort ahead of your trip to confirm where the van departs, how often it runs and whether you need to book a seat. The resort's contact details appear in the check-in instructions on the listing.

Arriving from Further Afield

Gurun is in Kedah, a state whose larger towns include Sungai Petani and Alor Setar, and the final stretch to the resort is by road. If you are travelling from Singapore or another country, you can compare flights to northern Malaysia on Traveloka and then continue overland to the foot of Mount Jerai, where the service van takes over. As the property does not offer an airport transfer, arrange your own onward road transport to the foothill in advance.

1. Book your onward road journey to Gurun and the foot of Mount Jerai.
2. Contact The Jerai Hill Resort to confirm the service van arrangement from the foothill.
3. If you are driving, ask the resort where to leave your own vehicle, as private vehicles are not permitted up to the resort.
4. Ride the service van up the mountain to check in.

Dining at The Jerai Hill Resort

Because the resort sits on the mountain and private cars cannot be driven up, most guests will eat on site, and The Jerai Hill Resort is set up for that. Traveloka's data lists two restaurants and a coffee shop, with breakfast, a buffet breakfast, à la carte lunch and à la carte dinner all recorded. The listing describes the kitchen as serving special cuisines prepared for resort guests; check with the restaurant team for current menus and opening times.

Breakfast is listed as an extra charge rather than automatically included, so check whether the rate you select at The Jerai Hill Resort already bundles it. Room service is recorded as available 24 hours, which is useful after a late arrival up the hill or for families with young children who prefer to eat in the room. If you plan to explore Kedah beyond the mountain, browse things to do and attractions on Traveloka to fill the days either side of your stay.

Why Stay at The Jerai Hill Resort

The strongest reason to choose The Jerai Hill Resort is the setting. Staying on a mountain rather than in a town shapes the whole experience, and the resort is built around that: pools, a garden, outdoor sports and a quiet atmosphere described in the listing as far away from the crowds.

• Family facilities on site: a children's pool, a children's play area, a games room and family rooms keep younger guests busy without leaving the property.
• Activities beyond the pool: archery, badminton and pool or snooker are uncommon for a resort of this size.
• Dining covered: two restaurants, a coffee shop and 24-hour room service suit a stay where trips down the hill take planning.
• Retreat-ready: a conference room, meeting facilities and a reception hall support small company retreats and events.
• Round-the-clock support: a 24-hour front desk, 24-hour security and multilingual staff are listed.

The trade-off is access. Guests who want to come and go freely by car may prefer a hotel in Gurun town or nearby Sungai Petani, while those who want to settle in on the mountain for a night or two will find The Jerai Hill Resort suits that style of stay. To weigh it against alternatives, you can compare other hotels and resorts on Traveloka.

Tips for Booking The Jerai Hill Resort on Traveloka

1. Confirm access first: before paying, contact The Jerai Hill Resort about the service van from the foothill, since private vehicles are not allowed up to the resort.
2. Note the times: check-in starts at 14:00 and check-out is by 12:00; build the van transfer into both.
3. Check breakfast: breakfast is listed as chargeable, so look at whether your chosen rate includes it.
4. Review room details per date: room categories and occupancy are shown on the room selection screen, so compare them carefully if travelling as a family or group.
5. Allow for tourism tax: Malaysia applies a per-room, per-night tourism tax to guests who are not Malaysian citizens or permanent residents, collected by the hotel at check-in.
6. Use the old name when searching reviews: some older references list the property as The Regency Jerai Hill Resort.

Booking through Traveloka keeps your reservation, payment and e-voucher in one place, and you can manage the booking from the app if plans change, subject to the conditions of your chosen rate. When you are ready to plan the rest of your trip, start from the Traveloka homepage.

Other Popular Hotels in Kedah

If The Jerai Hill Resort is unavailable for your dates or you would like to compare options elsewhere in Kedah, these properties are also listed on Traveloka, from the towns of Sungai Petani and Alor Setar to the island of Langkawi.

Cinta Sayang Resort

• About the hotel: A 4-star resort on Persiaran Cinta Sayang in Sungai Petani, with a golf course among its listed facilities; a fit for golfers and families staying near Gurun.
• Room types: Family rooms and connecting rooms are listed; see the listing for current categories.
• Facilities: Outdoor pool, children's pool, fitness centre, golf course, squash, garden, terrace, restaurant, bar, café and WiFi.
• Services: 24-hour receptionist, 24-hour security, laundry service, luggage storage, multilingual staff and wedding service.

Swiss Avenue Hotel

• About the hotel: A 3-star hotel on Jalan Pahlawan in Sungai Petani, suited to travellers who want a town base with a pool.
• Room types: Family rooms are listed; see the listing for current categories.
• Facilities: Outdoor pool, children's pool, restaurant, café, elevator, parking and free WiFi.
• Services: 24-hour front desk, concierge, express check-in and check-out, laundry service and luggage storage.

T+ Hotel Sungai Petani

• About the hotel: A 3-star hotel in Persiaran Cempaka Amanjaya, Sungai Petani, practical for short business or transit stays.
• Room types: Premier Double Rooms, connecting rooms and family rooms are listed; see the listing for current availability.
• Facilities: Elevator, parking, free WiFi and meeting facilities.
• Services: 24-hour front desk, 24-hour receptionist and 24-hour security.

Royale Signature Hotel

• About the hotel: A 4-star hotel on Jalan Lumpur in Alor Setar, Kedah's state capital, suited to city stays in the north of the state.
• Room types: A range of room categories is offered; see the listing for current options.
• Facilities: Swimming pool, fitness centre, restaurant, coffee shop, elevator, parking and WiFi.
• Services: 24-hour receptionist, concierge, laundry service and luggage storage.

Raia Hotel & Convention Centre Alor Setar

• About the hotel: A 4-star hotel with a convention centre in Anak Bukit, Alor Setar, formerly known as TH Hotel and Convention Centre Alor Setar; a fit for events and business travel.
• Room types: A range of room categories is offered; see the listing for current options.
• Facilities: Outdoor pool, fitness centre, sauna, restaurant, conference and meeting facilities, accessible parking and wheelchair access.
• Services: 24-hour receptionist, 24-hour security, concierge, laundry service and luggage storage.

The Datai Langkawi

• About the hotel: A 5-star resort on Jalan Teluk Datai in Langkawi, built in 1993, with a private beach; suited to a secluded island stay.
• Room types: 121 rooms; see the listing for current room and villa categories.
• Facilities: Outdoor pool, children's pool, private beach, spa, sauna, steam room, fitness centre, library and free WiFi.
• Services: 24-hour receptionist, concierge, laundry service, porter and wedding service.

Pelangi Beach Resort & Spa Langkawi

• About the hotel: A 5-star beachfront property at Pantai Cenang, Langkawi, built in 1989; a fit for families and beach holidays.
• Room types: 355 rooms, including family rooms; see the listing for current categories.
• Facilities: Outdoor pool, children's pool, poolside bar, spa, outdoor tennis court, garden and free WiFi.
• Services: 24-hour receptionist, 24-hour security, concierge, laundry service and wedding service.

Wings By Croske Resort Langkawi

• About the hotel: A 4-star resort on Jalan Lima, Padang Matsirat, near Langkawi Airport; practical for island stays with an early or late flight.
• Room types: 218 rooms, including family and connecting rooms; see the listing for current categories.
• Facilities: Outdoor pool, children's pool, kids' club, rooftop terrace, poolside bar, restaurant, coffee shop and free WiFi.
• Services: 24-hour receptionist, 24-hour security, concierge, tours and airport transfer with surcharge.