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The Pacific Sutera

Hotels
No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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VIEW_ATTRACTIONS The Pacific Sutera
VIEW_ATTRACTIONS The Pacific Sutera
SWIMMING_POOL The Pacific Sutera
VIEW_ATTRACTIONS The Pacific Sutera
SWIMMING_POOL The Pacific Sutera
SWIMMING_POOL The Pacific Sutera
SWIMMING_POOL The Pacific Sutera
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8.8
Impressive
From 133 reviews

About Accommodation

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The Pacific Sutera is a hotel in a good neighborhood, which is located at Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi

What Guests Say About Their Stay

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Suitable For Romantic Holiday (1)
Great View (2)
9.4
/ 10
Ahmad M. A.
It is very nice stay at the exclusive place...with a nice sea view. It will make you feel peaceful and enjoyable.

Location Info

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No. 1 Sutera Harbour Boulavard, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

9.1

Strategic Location

Discover More About The Pacific Sutera

Location


The Pacific Sutera is a hotel in a good neighborhood, which is located at Kota Kinabalu.

The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 3.99 km away.

The hotel is located only 2.87 km away from Jesselton Point (Ferry to Tunku Abdul Rahman Marine Park).

Not only well positioned, but The Pacific Sutera is also one of hotels near the following Padang Merdeka within 2.02 km and Dalit Bay Golf and Country Club within 22.85 km.

About The Pacific Sutera

From business event to corporate gathering, The Pacific Sutera provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Pacific Sutera exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Pacific Sutera is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Pacific Sutera.

All Facilities

Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Lobby
Exterior

Hotel Services

  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Private beach
  • Spa

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Sports and Recreations

  • Badminton
  • Golf course
  • Outdoor tennis court
  • Tennis

General

  • Family room
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Bar
  • Poolside bar

Transportation

  • Car rental

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Babysitting

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information

Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Passport (for International Guests). The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
MySejahtera check-ins are no longer required for entering premises and public areas except for those who are positive and have ‘High Risk’ status.
Wearing of face mask is still mandatory when indoors, including in public transport and e-hailing vehicles.
Wearing of face mask is no longer mandatory when outdoors and in public areas but is strongly encouraged in crowded areas. High -risk individuals are also encouraged to wear face masks.
Premise owners reserve the right to check guest’s risk status on MySejahtera app before allowing entry.
Valid Identification / Passport MUST be presented upon registration / check in. The Resort reserves the rights to decline check-ins should any guest fail to comply.
Promotional rates for Business Traveller is valid for Malaysian Residents only. International guests who book for these promotional rates will have additional surcharge to be paid upon check in.
Sutera Harbour Resort still remains with our commitment to keeping you safe while you are with us and at the same time promises to provide the superlative service that you deserve. · All travellers are allowed to enter Malaysia regardless of their COVID-19 vaccination status and do not require a pre-departure or on-arrival COVID19 test. There are no quarantine orders related to COVID-19 enforced by the Malaysian Government upon arrival. · Travellers can download and activate the MySejahtera application before or upon arrival in Malaysia to indicate their COVID-19 risk status while staying in Malaysia. The COVID-19 risk status in MySejahtera may be checked upon entering the premises. · Travellers who test positive for COVID-19 must undergo isolation through a Surveillance and Observation Order (HSO) for seven (7) days. Individuals can be released from isolation at the 4th, 5th or 6th day when they are asymptomatic and the result of an RTK Ag test supervised by a registered medical practitioner is negative. Discharge on the 7th day does not require any COVID-19 detection test. · Wearing face mask is required for indoor setting such as shopping mall and public transport including e-hailing. Wearing face mask outdoor (outside of building and in an open area) is optional but encouraged especially at crowded places. To ease plan your journey to your dream holiday, we encourage you to visit here.
The guest shall assume all risks associated with the boat travel to and from the Resort, and/or for participating in the Resort's activities at the Resort, and shall not hold the Resort liable for any loss or damage, including personal injury or death, howsoever caused, whether due to negligence or otherwise on the part of the Resort, its officers, employees or agents. The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently Asked Questions

What are available facilities at The Pacific Sutera?
There are top facilites at The Pacific Sutera such as Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Pacific Sutera?
The standard check-in time at The Pacific Sutera is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 133 verified guests reviews
8.8
Impressive
Fantastic
63
Very Good
54
Satisfying
4
Average
12
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
suitable for romantic holiday (1)
great view (2)
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Language
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Show Reviews with Photos
RG
Renny G. J.
Holiday
10
/ 10
30 Mar 2023
We all had fun, pleasant stay and the room is spacious. Our kids love it. Surely will come again. Highly recommended!

Like this review?

AA
AMIRAH A. B. A.
Holiday
10
/ 10
08 Sep 2022
Very beautiful hotel with good facilities. Thank you for making my vacation so wonderful. I would recommend to all.

Like this review?

F
Fatimali
Staycation
8.5
/ 10
15 May 2022
😘 I attractive and clean environment

2 liked this review

SO
Shaz O.
6.4
/ 10
24 Dec 2022
The staff asked for extra charge RM50 for my 4 years old son. I've been here before and never asked for additional anything. Hmm.

Like this review?

EB
ENNA B. O.
Holiday
8.8
/ 10
20 Apr 2022
Amazing and awesome, only the dish for sahur is a little simple and the choice is small but still the best.
Translated by Google Icon

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DN
Dania N. F. A. A.
Staycation
10
/ 10
24 Jul 2022
Tersangat puas hati, ada dua kolam renang yang best view, sangat menarik. Tak puas. Next time order 2-3 malam 🥰. Makanan tak tahu nak kata apa, tak dapat nak makan semua, sebab dah kenyang. 10 bintang, hahaha. Terima kasih staf-staf penuh tertib. Hormat setiap client👏. Sangat recommended untuk korang nak pergi cari penginapan serba lengkap, king size tu yang best 😁
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ZA
Zayn A.
9.7
/ 10
18 Nov 2022
Tempat yang menarik,kakitangan ramah,bersih.

1 liked this review

AF
Aidatul F. S.
Staycation
9.7
/ 10
09 Oct 2022
Kalau tak kisah pasal makanan. Pacific Sutera is perfect for your vacation. Swimming pool besar dan ada bouncer castle. Dont worry ada guard dan swimming attire asal jenis tak berbulu. Bilik ada bathtub sangat murah berbanding hotel 5 bintang lain. Harap lama la promo ni 😉

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A
Angell
10
/ 10
08 Jul 2023

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NQ
Nur Q. C. B. L.
10
/ 10
22 Jul 2022

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.