The Palace Hotel Kota Kinabalu

Hotels
8.2
/10
Pleasant
524 reviews

What Guests Say About Their Stay

Shamshia B. M.
10.0
/ 10
Comfortable, clean and very satisfying.
See original
Marga indraswari
10.0
/ 10
Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️
James
10.0
/ 10
Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Muhamad Firdaus bin
10.0
/ 10
Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
In the Area
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No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

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This accommodation offers:
Outdoor pool
Bar
Swimming pool
Fitness center
Restaurant
Luggage storage
Elevator
Garden
Barbecue
Boasting its own surrounding tropical forest and a self-managed organic vegetable farm in the city, The Palace Hotel Kota Kinabalu is one of its kind. This eco-friendly property is the only certified Green Hotel in the city center and offers free daily scheduled shuttle service to nearby major shopping malls and the popular Sunday local market. Karamunsing Shopping Complex is directly opposite of the hotel. Each guest room is comfortably fitted with a satellite flat-screen TV, complimentary WiFi access and sealed water glass bottles. The en suite bathroom comes with a shower and a hairdryer. For guests’ comfort, complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request. Breakfast buffet is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specialises in Italian, Malaysian cuisines and other Asian favourites, cooked in an open-kitchen with pool and forest view seating. Guests can exercise at the gym, enjoy the steam rooms and take a leisure walk in the vegetables and herbs garden. Other facilities on site include a convenience shop, an award-winning Jari Jari spa and a karaoke lounge. Staffs at the 24/7 reception are happy to assist you with laundry and babysitting services at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities. The Palace Hotel Kota Kinabalu is 3.2 km from Sabah Museum, while Jesselton Point is 4.6 km away. Kota Kinabalu International Airport is 10 km from the property. We speak your language!
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What's around The Palace Hotel Kota Kinabalu

No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
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Lobby The Palace Hotel Kota Kinabalu
Lobby 2 The Palace Hotel Kota Kinabalu

Discover More About The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu Rates per Night

The Palace Hotel Kota Kinabalu room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best The Palace Hotel Kota Kinabalu hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Palace Hotel Kota Kinabalu Location & Address

The Palace Hotel Kota Kinabalu is located at No 1 Jalan Tangki, Karamunsing, , Pusat Bandar Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88100. It's situated in the Kota Kinabalu area of Malaysia, known for its vibrant atmosphere and cultural attractions. The hotel is approximately 5 km from the city center.

How to go to The Palace Hotel Kota Kinabalu from Airport

Arranging your hotel transfer from the airport to The Palace Hotel Kota Kinabalu is a breeze with several convenient options available. Whether you're looking for speed or affordability, there's a way to get to the hotel that suits your needs. Here's a breakdown of your choices:

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminals. This is the quickest way to get to The Palace Hotel Kota Kinabalu, taking approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a convenient and often more affordable alternative to taxis. Simply book a ride through the app upon arrival.
  • Airport Bus (Most Affordable):

    The airport bus is the most budget-friendly option. However, it involves a longer journey with potential transfers, so it's best suited for travellers with time to spare. You'll need to check the bus schedule and route to ensure it stops near The Palace Hotel Kota Kinabalu.
  • Hotel Shuttle (Pre-Booked):

    Check with The Palace Hotel Kota Kinabalu to see if they offer an airport shuttle service. This can be a convenient option, especially if you pre-book it before your arrival.

Tips:

For the most convenient route, consider a ride hailing service or taxi. They offer door-to-door service and save you the hassle of navigating public transport with luggage. If you're on a tight budget, the airport bus is a viable option, but be prepared for a longer journey.

The Palace Hotel Kota Kinabalu Reviews & Summary

Looking for all the details about The Palace Hotel Kota Kinabalu? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Kota Kinabalu. Guests frequently praise its comfortable accommodations and convenient location.

What do guests love about The Palace Hotel Kota Kinabalu? Many highlight the friendly and helpful staff, the well-maintained facilities, and the delicious breakfast buffet. A standout feature is the rooftop pool, offering stunning views of the city. The hotel also boasts a well-equipped fitness centre and a relaxing spa.

Here's a short, positive review to encourage bookings: "My stay at The Palace Hotel Kota Kinabalu was fantastic! The room was spacious and clean, the staff were incredibly attentive, and the location was perfect for exploring the city. I highly recommend this hotel!"

The Palace Hotel Kota Kinabalu Room Types Available

Choosing the right hotel room type can make all the difference in your stay. The Palace Hotel Kota Kinabalu offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to luxurious suites, there's something for everyone.

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in both smoking and non-smoking options. Some rooms feature bathtubs.
  • Executive Suite:

    Spacious suites with a separate living area, offering enhanced comfort and privacy. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds. Non-smoking only.
  • Superior Room:

    A well-appointed room with essential amenities. Available in both smoking and non-smoking options.
  • Connecting Rooms:

    Ideal for larger families or groups travelling together. Enquire about availability when booking.

The Palace Hotel Kota Kinabalu is not a pet-friendly hotel. Please check with the hotel directly for the most up-to-date information on their pet policy.

Hotel Facilities in The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From relaxing leisure facilities to convenient business services, the hotel has everything you need.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing and photocopying services.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open during select hours.
  • Restaurants and Bars:

    Enjoy a variety of dining options at the hotel's restaurants and bars.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're craving local delicacies or international cuisine, you'll find something to satisfy your taste buds.

  • Tanjung Ria Cafe:

    This all-day dining restaurant offers a buffet breakfast, lunch, and dinner, featuring a variety of local and international dishes. Buffet breakfast is approximately SGD 25 per person. Opening hours: 6:30 AM - 10:00 PM.
  • Dynasty Restaurant:

    Indulge in authentic Chinese cuisine at Dynasty Restaurant. Signature dishes include Peking Duck and Dim Sum. Opening hours: 11:30 AM - 2:30 PM (lunch), 6:00 PM - 10:00 PM (dinner).
  • Lobby Lounge:

    Relax and unwind with a refreshing drink or light snack at the Lobby Lounge. Opening hours: 10:00 AM - 12:00 AM.

The Palace Hotel Kota Kinabalu Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Palace Hotel Kota Kinabalu offers a convenient hotel to airport transfer service for its guests. This can save you time and hassle upon arrival or departure.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport. Additional charges may apply for this service.

Nearby MRT Station & Bus Stops

Navigating Kota Kinabalu using public transport is relatively straightforward, with several MRT nearby and bus stops nearby The Palace Hotel Kota Kinabalu. While Kota Kinabalu doesn't have an MRT system, buses are a convenient way to get around.

  • Bus Stop near Wisma Budaya:

    Approximately 500 meters from the hotel. This bus stop serves several routes connecting to various parts of the city.
  • Bus Stop near KK Plaza:

    Approximately 1 km from the hotel. This is a major bus hub with frequent services to different destinations.

Kota Kinabalu primarily uses cash payments for bus fares. It's advisable to have small denominations of Malaysian Ringgit (MYR) for easy payment. There is no specific public transport card available.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Kota Kinabalu offers a variety of nearby places to go that are perfect for families and kids. From wildlife encounters to cultural experiences, there's something for everyone.

  • Lok Kawi Wildlife Park:

    (Approx. 20 km from the hotel) Get up close and personal with Borneo's amazing wildlife, including orangutans, proboscis monkeys, and sun bears. Entry fee: Approximately SGD 15 per adult.
  • Mari Mari Cultural Village:

    (Approx. 25 km from the hotel) Experience the rich culture and traditions of Borneo's indigenous tribes. Entry fee: Approximately SGD 60 per adult.
  • Kota Kinabalu City Mosque:

    (Approx. 7 km from the hotel) Admire the stunning architecture of this iconic mosque, also known as the Floating Mosque. Entry is free, but modest dress is required.
  • Tanjung Aru Beach:

    (Approx. 10 km from the hotel) Relax on the sandy shores of this popular beach and enjoy breathtaking sunset views. Free access.
  • Sabah State Museum:

    (Approx. 6 km from the hotel) Discover the history and culture of Sabah at this fascinating museum. Entry fee: Approximately SGD 5 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near The Palace Hotel Kota Kinabalu (Kota Kinabalu)

Exploring the local food scene is a must when visiting Kota Kinabalu. You'll find a wide array of nearby dining options, from cosy cafes to bustling local restaurants. Here are some recommendations for your culinary adventure:

Cafes/Restaurants:

  • Woo! Cafe:

    A popular spot for coffee, cakes, and light meals.
  • Little Italy:

    Enjoy authentic Italian cuisine in a relaxed setting.
  • Upperstar Restaurant & Bar:

    Offers a diverse menu with both local and international dishes.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf, served with various accompaniments.
  • Laksa:

    A spicy noodle soup with a rich coconut milk broth.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Kaya Toast:

    Toasted bread with kaya (coconut jam) and butter.
  • Tuaran Mee:

    A local noodle dish originating from the town of Tuaran.

Shopping places near The Palace Hotel Kota Kinabalu (Kota Kinabalu)

If you're in the mood for some retail therapy, Kota Kinabalu offers a variety of nearby shopping destinations. From modern malls to bustling markets, you'll find plenty of options to satisfy your shopping desires.

  • Suria Sabah Shopping Mall:

    A modern shopping mall with a wide range of international and local brands.
  • Imago Shopping Mall:

    Another popular mall with a diverse selection of shops, restaurants, and entertainment options.
  • Central Market Kota Kinabalu:

    Experience the vibrant atmosphere of this bustling market, where you can find fresh produce, local handicrafts, and souvenirs.

Other Places to Stay Near The Palace Hotel Kota Kinabalu

Looking for alternative accommodations in Kota Kinabalu? There are plenty of affordable hotels nearby to suit different budgets and preferences. Here's a selection of hotels in various star categories:

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Tanjung Aru, Kota Kinabalu:

    A luxurious resort with stunning ocean views and world-class amenities.
  • Hyatt Regency Kinabalu:

    A stylish hotel in the heart of the city, offering comfortable accommodations and excellent service.
  • Sutera Harbour Resort:

    A sprawling resort complex with two hotels, a marina, and a golf course.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • The Jesselton Hotel:

    A historic hotel with a charming colonial atmosphere.
  • Grandis Hotels and Resorts Kota Kinabalu:

    A modern hotel with comfortable rooms and a rooftop pool.
  • Promenade Hotel Kota Kinabalu:

    A well-located hotel with a range of facilities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Hotel Eden54:

    A budget-friendly hotel with clean and comfortable rooms.
  • Gaya Centre Hotel:

    A conveniently located hotel with easy access to the city's attractions.
  • Dreamtel Kota Kinabalu:

    A modern hotel with a range of amenities at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Kota Kinabalu? Checking hotel availability and making hotel reservations at The Palace Hotel Kota Kinabalu is easy and convenient. With its comfortable accommodations, excellent facilities, and convenient location, it's the perfect base for exploring all that Kota Kinabalu has to offer.

Don't miss out on the opportunity to experience the best of Kota Kinabalu. Book your room booking at The Palace Hotel Kota Kinabalu today through Traveloka and enjoy exclusive deals and promotions. Start planning your unforgettable getaway now!

Explore more options and book cheap hotels in Malaysia or find cheap hotels nearby for your next adventure!

All facilities in The Palace Hotel Kota Kinabalu

Swimming Pool The Palace Hotel Kota Kinabalu
Swimming Pool
Fitness Center The Palace Hotel Kota Kinabalu
Fitness Center
Functional Hall The Palace Hotel Kota Kinabalu
Functional Hall
Lobby The Palace Hotel Kota Kinabalu
Lobby
Accommodation Services The Palace Hotel Kota Kinabalu
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Outdoor pool

General

  • AC
  • Non-smoking room
  • Swimming pool

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Bar

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Shops

Accommodation Policy & General Information in The Palace Hotel Kota Kinabalu

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

As part of our ongoing commitment to enhancing guest experiences, we are excited to announce that Tangerine Restaurant will undergo a significant renovation starting from immediate effect until July 31st 2024. This renovation will encompass various aspects of the restaurant and main kitchen, including its interior decor, amenities, and overall ambiance. During this period of renovation, we understand the importance of continuing to provide exceptional dining experiences for our guests. To ensure uninterrupted service, Tangerine Restaurant will be temporarily relocated to the lower ground poolside area of our hotel. We greatly appreciate your support and understanding during this transition period. Should you or your clients have any questions or require further information, please do not hesitate to contact us at +6013 868 1589.

Additional Policy

As part of our ongoing commitment to enhancing guest experiences, we are excited to announce that Tangerine Restaurant will undergo a significant renovation starting from immediate effect until July 31st 2024. This renovation will encompass various aspects of the restaurant and main kitchen, including its interior decor, amenities, and overall ambiance. During this period of renovation, we understand the importance of continuing to provide exceptional dining experiences for our guests. To ensure uninterrupted service, Tangerine Restaurant will be temporarily relocated to the lower ground poolside area of our hotel. We greatly appreciate your support and understanding during this transition period. Should you or your clients have any questions or require further information, please do not hesitate to contact us at +6013 868 1589.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palace Hotel Kota Kinabalu
150
Number of floors in The Palace Hotel Kota Kinabalu
6
Another facilities in The Palace Hotel Kota Kinabalu
Parking, Elevator, Restaurant, Breakfast restaurant, Dinner restaurant

Frequently asked question in The Palace Hotel Kota Kinabalu

What is normal check-in & check-out time at The Palace Hotel Kota Kinabalu?
The standard check-in time at The Palace Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Palace Hotel Kota Kinabalu provide breakfast?
Yes, The Palace Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu has a 4.0-star rating.
How many floors does The Palace Hotel Kota Kinabalu have?
The Palace Hotel Kota Kinabalu has 6.
How many rooms are available at The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu has 150.
See All

More Reviews from Other Guests in The Palace Hotel Kota Kinabalu

7.8
Pleasant
From 325 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

6.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palace Hotel Kota Kinabalu

Number of reviews per page
20
40
Top reviews
Marga indraswari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️
Read More
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Muhamad Firdaus bin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Phillip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.
Agus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
James
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

the breakfast is not enough for us... and didn't have much choice...
Verified traveler
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

OK except the breakfast spread was limited
Niran
icon-Leisure
Leisure
8.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Very Convenient location but old hotel.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Love the Christmas decorations
Dmaz
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

All is better and good
Hanimah
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Check in day was not bad. Waited 10mins after arrival due to room was not ready although time checked in is 2pm. Breakfast next day was amazing - lots to our liking. But 2nd and 3rd breakfast was not so much. Room was not so big but considered okay. Pls bring own usb charger too. Found blood stained on one of pillow sheet they need to check for these kind of details. Car parking is available. Swimming pool looks clean viewed from dining hall balcony which is a floor apart. Hotel is not too far from major shopping area for commute by car. Receptionist and bar tenders was very friendly. Overall our stay and the place was not bad. Would recomend anyone anyway.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Tangerine has good food but the steam room is not kept well.
No
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

The staff are wonderful. The property is surrounded by greenery which is a bonus.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Big spacious room.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Serving nice breakfast. Dislikes- noisy sound
Justina
10.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

Nice hotel. Highly recommended. All staff was very friendly and helpful. Will come again.. SURE😜
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Palace Hotel Kota Kinabalu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 325 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

6.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palace Hotel Kota Kinabalu

Number of reviews per page
20
40
Top reviews
Marga indraswari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️
Read More
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Muhamad Firdaus bin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Phillip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.
Agus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
James
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

the breakfast is not enough for us... and didn't have much choice...
Verified traveler
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

OK except the breakfast spread was limited
Niran
icon-Leisure
Leisure
8.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Very Convenient location but old hotel.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Love the Christmas decorations
Dmaz
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

All is better and good
Hanimah
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Check in day was not bad. Waited 10mins after arrival due to room was not ready although time checked in is 2pm. Breakfast next day was amazing - lots to our liking. But 2nd and 3rd breakfast was not so much. Room was not so big but considered okay. Pls bring own usb charger too. Found blood stained on one of pillow sheet they need to check for these kind of details. Car parking is available. Swimming pool looks clean viewed from dining hall balcony which is a floor apart. Hotel is not too far from major shopping area for commute by car. Receptionist and bar tenders was very friendly. Overall our stay and the place was not bad. Would recomend anyone anyway.
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Verified traveler
icon-Business
Business
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Tangerine has good food but the steam room is not kept well.
No
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

The staff are wonderful. The property is surrounded by greenery which is a bonus.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Big spacious room.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Serving nice breakfast. Dislikes- noisy sound
Justina
10.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

Nice hotel. Highly recommended. All staff was very friendly and helpful. Will come again.. SURE😜
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