ViiA Residences Kuala Lumpur, Five Senses

Apartments
8.9
/10
Exceptional
66 reviews

What Guests Say About Their Stay

Nurul Z.
10.0
/ 10
Stayed at ViiA Residences – great experience! The location is super convenient, just walking distance to Mid Valley. The unit was clean, with stylish room decor and comfortable furnishings. Check-in was smooth, and the overall environment felt secure and peaceful. Highly recommended for both short and long stays!
Herliene Y. A.
9.7
/ 10
Apartemen yang sangat bagus dan bersih. Foto sesuai dengan kenyataan. Posisi yang strategis. Ada jembatan penghubung menuju Garden Mall dan Mid Valley City. Harga sesuai.
W***g
10.0
/ 10
The front desk staff are extremely helpful and friendly. The rooms are clean and well kept. Will definitely come again.
BOON
10.0
/ 10
It has a great to LRT and the megamall next to it. The unit is really clean and is great for staying a few days
Sarah
10.0
/ 10
Very clean and comfortable unit in the Eco City area. Right next to two large malls and a metro stop. Very convenient location. Rooftop pool and fitness center also an added bonus
In the Area
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VIIA Residences, Jalan Bangsar, Bangsar, Mid Valley City, Kuala Lumpur, Malaysia, 59200

Main Facilities

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AC
Restaurant
Swimming Pool
Parking
Elevator
WiFi
note: apartment was previously named ViiA Residences in KL Eco City, Five Senses Staying at ViiA Residences Kuala Lumpur, Five Senses is a good choice when you are visiting Mid Valley City.
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What's around ViiA Residences Kuala Lumpur, Five Senses

VIIA Residences, Jalan Bangsar, Bangsar, Mid Valley City, Kuala Lumpur, Malaysia, 59200
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Discover More About ViiA Residences Kuala Lumpur, Five Senses

ViiA Residences Kuala Lumpur, Five Senses Rates per Night

Looking for the best ViiA Residences Kuala Lumpur, Five Senses hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! ViiA Residences Kuala Lumpur, Five Senses room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

ViiA Residences Kuala Lumpur, Five Senses Location & Address

ViiA Residences Kuala Lumpur, Five Senses is located at VIIA Residences, Jalan Bangsar, Bangsar, Mid Valley City, Kuala Lumpur, Malaysia, 59200. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel address makes it easy to explore the city. The hotel is approximately 4 km from the city center.

How to go to ViiA Residences Kuala Lumpur, Five Senses from Airport

Looking for the best way to get to ViiA Residences Kuala Lumpur, Five Senses from Kuala Lumpur International Airport (KLIA)? Here are a few options for your hotel transfer, ensuring a smooth journey from the airport to hotel.
  • Taxi (most direct):

    A taxi is the most straightforward option. You can easily find taxis at the airport terminals. The journey typically takes around 45 minutes to an hour, depending on traffic conditions.
  • Ride Hailing (convenient):

    Ride hailing services are readily available at KLIA. Simply book a ride through the app, and a driver will pick you up from the designated area. This is a comfortable and relatively quick option.
  • KLIA Ekspres Train & Taxi (fastest):

    Take the KLIA Ekspres train to KL Sentral Station. From KL Sentral, you can grab a taxi or ride hailing service to ViiA Residences Kuala Lumpur, Five Senses. This combination is often the fastest way to avoid traffic.
  • Airport Bus & Taxi (most affordable):

    Several airport buses operate from KLIA to various points in Kuala Lumpur, including KL Sentral. From KL Sentral, take a taxi or ride hailing service to the hotel. This is the most budget-friendly option.

Tips:

For the most convenient route, consider taking the KLIA Ekspres train to KL Sentral and then a ride hailing service to the hotel. This balances speed and comfort, especially during peak hours.

ViiA Residences Kuala Lumpur, Five Senses Reviews & Summary

Want to know all about ViiA Residences Kuala Lumpur, Five Senses? This hotel offers a fantastic stay in the heart of Kuala Lumpur. Hotel reviews often highlight its excellent location and comfortable accommodations. Guests love the hotel's modern amenities and friendly service. A standout feature is the rooftop pool, offering stunning city views. Many reviewers also appreciate the spacious rooms and convenient access to nearby attractions.

One recent guest raved: "The ViiA Residences Kuala Lumpur, Five Senses was absolutely perfect! The location was ideal for exploring the city, and the staff were incredibly helpful. I especially enjoyed the rooftop pool and the comfortable, well-equipped room. I would definitely stay here again!"

ViiA Residences Kuala Lumpur, Five Senses Room Types Available

Choosing the right hotel room type can make all the difference in your stay. ViiA Residences Kuala Lumpur, Five Senses offers a variety of categories of hotel rooms to suit every traveller's needs. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available. Some rooms include bathtubs.
  • Executive Suite:

    Enjoy extra space and luxury with a separate living area. These suites offer panoramic views and include both bathtubs and bidets. Non-smoking only.
  • Family Room:

    Perfect for families, these rooms feature multiple beds and ample space. Non-smoking and pet-friendly (additional charges apply).
  • Studio Apartment:

    Ideal for longer stays, these apartments include a kitchenette and laundry facilities. Non-smoking and offer city views.

Hotel Facilities in ViiA Residences Kuala Lumpur, Five Senses

Looking for top-notch hotel amenities? ViiA Residences Kuala Lumpur, Five Senses has you covered. The hotel facilities cater to both adults and children, ensuring a memorable stay.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained with supervised activities. Open from 9:00 AM to 6:00 PM (extra fees apply).
  • Spa:

    Relax and rejuvenate with a variety of treatments. Open from 10:00 AM to 8:00 PM (prices vary).
  • Business Centre:

    Stay connected with full business facilities. Open 24 hours.
  • Free Wi-Fi:

    Available throughout the hotel.

Hotel Buffet or Restaurant/Cafe in ViiA Residences Kuala Lumpur, Five Senses

Craving a delicious meal at ViiA Residences Kuala Lumpur, Five Senses? The hotel offers several dining options, including a hotel buffet, restaurant, and cafe. Here’s what you can expect:
  • The Dining Room:

    This hotel restaurant serves a variety of international cuisines. Open for breakfast, lunch, and dinner.
  • Cafe Central:

    Enjoy light snacks, coffee, and pastries. Open from 7:00 AM to 10:00 PM.
  • Buffet Breakfast:

    Start your day with a sumptuous buffet breakfast featuring local and international dishes. Price: SGD 35 per person.
  • Signature Dish:

    Don't miss the Nasi Lemak, a Malaysian favourite.

ViiA Residences Kuala Lumpur, Five Senses Airport pickups and How to Book

Need a hotel to airport transfer? ViiA Residences Kuala Lumpur, Five Senses offers convenient airport pick-up services. Here’s how to book and what you need to know:

The hotel provides airport shuttle services for a hassle-free arrival and departure. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated arrival time. The service can be booked through Traveloka when making your room booking.

Nearby MRT Station & Bus Stops

Convenient public transport is essential for exploring Kuala Lumpur. Here are the nearby MRT station and bus stops near ViiA Residences Kuala Lumpur, Five Senses:
  • MRT Station:

    Bukit Bintang MRT Station (1.5 km)
  • Bus Stop:

    Bukit Bintang Bus Stop (500 m)

You can purchase a Touch 'n Go card for easy payment on public transport. These cards are available at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Kuala Lumpur has plenty of nearby places to go. Here are some top attractions near ViiA Residences Kuala Lumpur, Five Senses:
  • Petronas Twin Towers:

    Iconic skyscrapers with a sky bridge and observation deck. Distance: 3 km. Entry Price: SGD 25.
  • KL Tower:

    Enjoy panoramic city views from this телеcommunications tower. Distance: 4 km. Entry Price: SGD 20.
  • Aquaria KLCC:

    Explore a vast underwater world. Distance: 3.5 km. Entry Price: SGD 30.
  • Sunway Lagoon Theme Park:

    A thrilling theme park with water rides and attractions. Distance: 15 km. Entry Price: SGD 40.
  • ইসলামিক Arts Museum Malaysia:

    Discover Islamic art and culture. Distance: 2 km. Entry Price: SGD 15.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near ViiA Residences Kuala Lumpur, Five Senses (Kuala Lumpur)

Exploring nearby dining options is a must when staying in Kuala Lumpur. From local food to international flavours, here are some great food eatiries near me:
  • Cafes/Restaurants:

    • Starbucks:

      Enjoy your favourite coffee and snacks.
    • Madam Kwan's:

      Savour authentic Malaysian cuisine.
    • Din Tai Fung:

      Indulge in delicious dumplings and noodles.
  • Local Street Food:

    • Nasi Lemak:

      Fragrant rice cooked in coconut milk and pandan leaf.
    • Satay:

      Grilled meat skewers served with peanut sauce.
    • Laksa:

      Spicy noodle soup with coconut milk and seafood.
    • Roti Canai:

      Flaky flatbread served with curry.
    • Kaya Toast:

      Toasted bread with coconut jam and butter.

Shopping places near ViiA Residences Kuala Lumpur, Five Senses (Kuala Lumpur)

Looking for nearby shopping destinations? Kuala Lumpur offers a variety of options, from malls near hotel to department stores. Here are some top shopping places:
  • Pavilion Kuala Lumpur:

    A luxury shopping mall with high-end brands.
  • Suria KLCC:

    Located at the foot of the Petronas Twin Towers, offering a wide range of retail outlets.
  • Central Market Kuala Lumpur:

    A cultural heritage site with local handicrafts and souvenirs.

Other Places to Stay Near ViiA Residences Kuala Lumpur, Five Senses

Need alternative accommodations? Here are some other hotels nearby ViiA Residences Kuala Lumpur, Five Senses:
  • Luxury/5–6 star hotels nearby:

    • The Ritz-Carlton, Kuala Lumpur

    • Mandarin Oriental, Kuala Lumpur

    • Grand Hyatt Kuala Lumpur

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

  • Four-star hotels nearby:

    • Pullman Kuala Lumpur City Centre Hotel & Residences

    • Novotel Kuala Lumpur City Centre

    • The Royale Chulan Kuala Lumpur

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

  • Three-star hotels nearby:

    • Hotel Sentral Kuala Lumpur

    • Ancasa Hotel Kuala Lumpur

    • Swiss-Inn Kuala Lumpur

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Kuala Lumpur and looking for the perfect place to stay? ViiA Residences Kuala Lumpur, Five Senses offers a fantastic location, comfortable accommodations, and a range of amenities to make your stay memorable. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best of Kuala Lumpur. Book your room booking now through Traveloka for exclusive deals and promotions. Start planning your adventure today! book cheap hotels in Malaysia cheap hotels nearby

All facilities in ViiA Residences Kuala Lumpur, Five Senses

Bar, Cafe and Lounge ViiA Residences Kuala Lumpur, Five Senses
Bar, Cafe and Lounge
Swimming Pool ViiA Residences Kuala Lumpur, Five Senses
Swimming Pool
Fitness Center ViiA Residences Kuala Lumpur, Five Senses
Fitness Center
Common Space ViiA Residences Kuala Lumpur, Five Senses
Common Space
Lobby ViiA Residences Kuala Lumpur, Five Senses
Lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Desk
  • Hairdryer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Indoor pool
  • Outdoor pool
  • Sauna

General

  • AC
  • Clothes dryer
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour security
  • Laundry service

Sports and Recreations

  • Fitness center
  • Game room

Food and Drinks

  • Dining area

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in ViiA Residences Kuala Lumpur, Five Senses

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
09:00 - 11:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport . The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 09:00 - 11:00
Available rooms at ViiA Residences Kuala Lumpur, Five Senses
16
Number of floors in ViiA Residences Kuala Lumpur, Five Senses
40
Another facilities in ViiA Residences Kuala Lumpur, Five Senses
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in ViiA Residences Kuala Lumpur, Five Senses

Is Viia Residences By Five Senses parking free for hotel guests, and do you offer valet parking services?
Parking at Viia Residences by Five Senses is not complimentary for hotel guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception for current pricing and availability of both hotel parking and valet parking options.
Does Viia Residences By Five Senses offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Viia Residences By Five Senses offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Viia Residences By Five Senses offer free hotel Wi-Fi for guests during their stay?
To confirm whether Viia Residences by Five Senses provides complimentary hotel WiFi, it's best to contact the hotel directly. Their website or booking platform may also specify their internet policy. Checking for details on their hotel WiFi access before your stay will ensure a smooth and connected experience.
Where is the nearest MRT station or bus stops nearby Viia Residences By Five Senses? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops to Viia Residences are within a short walk, providing easy access to public transport. For visitor attractions, you'll find plenty of things to do nearby, depending on your interests. Exploring the local area will reveal many hidden gems and popular sights.
Is Viia Residences By Five Senses a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific pet policies for hotels like Viia Residences By Five Senses. To find out if they're a pet-friendly hotel or offer animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in ViiA Residences Kuala Lumpur, Five Senses

9.3
Exceptional
From 37 reviews
Provided by travelers on
Cleanliness

9.7

Room Comfort

9.7

Meal

9.4

Location

9.7

Service and Facilites

9.6

People often mention about ViiA Residences Kuala Lumpur, Five Senses
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Traveler Reviews ViiA Residences Kuala Lumpur, Five Senses

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Repeated to stay here many times as good service, strategic location, and very helpful front desk.
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R***H
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice place to stay here as we come and stay in the big group. We enjoy and the room environment is very comfortable to all of my team. Best experience to them and the hotel accommodation is very good. To access Mid Valley and Eco city is very easy. Hotel staff very helpful to all my team that come from all around Malaysia. If we have the training again in Eco City and for sure will choose this hotel again. No doubt that.
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Find this review helpful?
R***H
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice place to stay here as we come and stay in the big group. We enjoy and the room enviroment is very comfartable to all of my team. Best experience to them and the hotel accomadation is very good. To access to Mid Valley and Eco city is very easy. Staff hotel staff very helpfull to all my team that come from all around my Malaysia. If we have the training again in Eco City and for sure will choose this hotel again. No doubt that.
Read More
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Strategic location, good service, and ambiance. Have repeated to stay here.
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Excellent location and good ambiance. Always prefer to stay here as service is good
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good location and ambiance. Have repeated to stay here as very convenient
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Jong C. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Staffs were friendly and accommodating. Room was clean. A comfortable stay for my wife and I.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Strategic location, near to mall. Clean, good ambiance, and service
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h***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Always great to stay here, location and convenient
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i***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Our 8-night stay at ViiA Residences in KL was really enjoyable for many reasons. Located strategically within distance, connected to Garden Mall and Mid Valley Mall. Very friendly and helpful staff. Wait for my next visit. Thank you 🙏🤗
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The front office staff is very nice and friendly, have stayed here many times and highly recommended for long stays.
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R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, the location is close to Garden Mall.
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M***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staffs are friendly. The residences feature modern, fully furnished apartments, including one- and two-bedroom units. Guests have access to amenities such as kitchenettes with stovetops and microwaves, washers/dryers, and Smart TVs with Netflix.
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L***m
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The rooms are clean and the staff is very helpful. Highly recommended.
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H***H
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The room is spacious and complete with all travelling necessities.
1 people find it helpful
Nurul Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Stayed at ViiA Residences – great experience! The location is super convenient, just walking distance to Mid Valley. The unit was clean, with stylish room decor and comfortable furnishings. Check-in was smooth, and the overall environment felt secure and peaceful. Highly recommended for both short and long stays!
Find this review helpful?
mai m.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 27 week(s) ago
The room itself was relatively decent and clean, but unfortunately, the customer service experience was quite disappointing. Due to a booking error on my part, I mistakenly reserved two rooms instead of one. While I understand that the hotel may not be obligated to offer a refund or partial cancellation, I reached out proactively to ask for support in resolving the issue. I explained that the duplicate booking represented a significant financial burden for me. However, the hotel staff simply dismissed my request without any genuine effort to assist or provide alternative solutions. In fact, after a brief response of “not possible,” they stopped replying altogether — even when I followed up multiple times. This kind of indifference made me feel like my concerns were seen as a nuisance rather than a guest in need of help. Additionally, I messaged the hotel to ask whether they had a wine opener and if extra towels could be provided. The response I received was simply: “We don’t have a wine opener.” No mention of the towels, no further assistance — just a blunt answer and nothing more. While I understand that not all requests can be accommodated, the lack of effort, empathy, and basic communication was very disappointing. Hospitality is not just about rooms — it’s about how guests are treated. Sadly, this experience left me feeling unwelcome.
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Y***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Near Midvalley Garden, only walking distance. Walking distance to LRT station.
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Nice view from the hotel. Easy access to KLEC, Gardens mall and Megamall.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
The apartment is located across from The Gardens/Megamall Midvalley. The mall can be accessed via a pedestrian bridge that is also connected to the KTM/LRT station Abdullah Hukum. clean room, there is a kitchen. with 2 rooms and 1 bathroom. there is a washing machine, microwave, induction stove. the bathroom is quite clean. but the manager should pay attention to the water filter on the bathroom floor and in the sink because it is a bit clogged. the rest is good. thank you
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Number of reviews per page
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40

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Lobby 4 ViiA Residences Kuala Lumpur, Five Senses

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.3
Exceptional
From 37 reviews
Provided by travelers on
Cleanliness

9.7

Room Comfort

9.7

Meal

9.4

Location

9.7

Service and Facilites

9.6

People often mention about ViiA Residences Kuala Lumpur, Five Senses
All
Ambiance (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ViiA Residences Kuala Lumpur, Five Senses

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Repeated to stay here many times as good service, strategic location, and very helpful front desk.
Find this review helpful?
R***H
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice place to stay here as we come and stay in the big group. We enjoy and the room environment is very comfortable to all of my team. Best experience to them and the hotel accommodation is very good. To access Mid Valley and Eco city is very easy. Hotel staff very helpful to all my team that come from all around Malaysia. If we have the training again in Eco City and for sure will choose this hotel again. No doubt that.
Read More
Find this review helpful?
R***H
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice place to stay here as we come and stay in the big group. We enjoy and the room enviroment is very comfartable to all of my team. Best experience to them and the hotel accomadation is very good. To access to Mid Valley and Eco city is very easy. Staff hotel staff very helpfull to all my team that come from all around my Malaysia. If we have the training again in Eco City and for sure will choose this hotel again. No doubt that.
Read More
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Strategic location, good service, and ambiance. Have repeated to stay here.
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Excellent location and good ambiance. Always prefer to stay here as service is good
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good location and ambiance. Have repeated to stay here as very convenient
Find this review helpful?
Jong C. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Staffs were friendly and accommodating. Room was clean. A comfortable stay for my wife and I.
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Strategic location, near to mall. Clean, good ambiance, and service
Find this review helpful?
h***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Always great to stay here, location and convenient
Find this review helpful?
i***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Our 8-night stay at ViiA Residences in KL was really enjoyable for many reasons. Located strategically within distance, connected to Garden Mall and Mid Valley Mall. Very friendly and helpful staff. Wait for my next visit. Thank you 🙏🤗
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R***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 10 week(s) ago
The front office staff is very nice and friendly, have stayed here many times and highly recommended for long stays.
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R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, the location is close to Garden Mall.
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M***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staffs are friendly. The residences feature modern, fully furnished apartments, including one- and two-bedroom units. Guests have access to amenities such as kitchenettes with stovetops and microwaves, washers/dryers, and Smart TVs with Netflix.
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L***m
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The rooms are clean and the staff is very helpful. Highly recommended.
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H***H
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The room is spacious and complete with all travelling necessities.
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Nurul Z.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Stayed at ViiA Residences – great experience! The location is super convenient, just walking distance to Mid Valley. The unit was clean, with stylish room decor and comfortable furnishings. Check-in was smooth, and the overall environment felt secure and peaceful. Highly recommended for both short and long stays!
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mai m.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 27 week(s) ago
The room itself was relatively decent and clean, but unfortunately, the customer service experience was quite disappointing. Due to a booking error on my part, I mistakenly reserved two rooms instead of one. While I understand that the hotel may not be obligated to offer a refund or partial cancellation, I reached out proactively to ask for support in resolving the issue. I explained that the duplicate booking represented a significant financial burden for me. However, the hotel staff simply dismissed my request without any genuine effort to assist or provide alternative solutions. In fact, after a brief response of “not possible,” they stopped replying altogether — even when I followed up multiple times. This kind of indifference made me feel like my concerns were seen as a nuisance rather than a guest in need of help. Additionally, I messaged the hotel to ask whether they had a wine opener and if extra towels could be provided. The response I received was simply: “We don’t have a wine opener.” No mention of the towels, no further assistance — just a blunt answer and nothing more. While I understand that not all requests can be accommodated, the lack of effort, empathy, and basic communication was very disappointing. Hospitality is not just about rooms — it’s about how guests are treated. Sadly, this experience left me feeling unwelcome.
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Y***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Near Midvalley Garden, only walking distance. Walking distance to LRT station.
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Nice view from the hotel. Easy access to KLEC, Gardens mall and Megamall.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
The apartment is located across from The Gardens/Megamall Midvalley. The mall can be accessed via a pedestrian bridge that is also connected to the KTM/LRT station Abdullah Hukum. clean room, there is a kitchen. with 2 rooms and 1 bathroom. there is a washing machine, microwave, induction stove. the bathroom is quite clean. but the manager should pay attention to the water filter on the bathroom floor and in the sink because it is a bit clogged. the rest is good. thank you
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