Bella Mar

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9.0
Exceptional
29 reviews

What Guests Say About Their Stay

Jason

10.0
/ 10
We enjoyed our stay at Bella Mar! We stayed in room #1 by the pool. The AC was cold and the room was clean. The views are beautiful. You have full use of the outdoor kitchen and the full size refrigerator is shared by all 6 rooms. Plenty of space for drinks etc. Caribbean Garden next door was excellent for breakfast and dinner. Another coffee shop is in the same area that looked good, but we didn't get anything there. Mango Cafe and Rosa Serenas are both within walking distance. Would definitely stay here again.

Melissa Sue

10.0
/ 10
the view of this property wins above all and the staff are doing their best. I'd definitely come back--but hope to get a very reasonable rate. The kitchen (oven very old and in poor condition/microwave didn't work/coffee pot mini pot..we ended up buying a full-size at the grocery store/limited flatware/5 coffee cups for entire property), the pool and hot tub, loungers (many were broken), hot water in our room only worked half the time, and so on. BUT, our contact TITO was very responsive and did an excellent job, as did the housekeeper. NONE of these things made us not enjoy our stay--that's how gorgeous this location is and the restaurants within walking distance delicious. I hope this place is renovated and available next year when we come back.

Alisa

10.0
/ 10
This house is wonderful. The view of the waves is amazing. The property is clean. The kitchen supplies were underwhelming but adequate. The coffee pot wasn’t working so we bought a new one. Microwave didn’t quite heat up so we just use the stove top. We had planned on eating out most meals anyways so many great local restaurants nearby. And the best of all is Camelo the local dog that’s been his days at this house. 13 out of 10 for sure!!!
In the Area
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Avenida Perimetral Oriente, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Main Facilities

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This accommodation offers:
Outdoor pool
Garden
Picnic area
Multilingual staff
Staying at Bella Mar is a good choice when you are visiting Isla Mujeres.
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What's around Bella Mar

Avenida Perimetral Oriente, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
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General
In Isla Mujeres (Colonia Meteorológico)

Location
With a stay at Bella Mar in Isla Mujeres (Colonia Meteorológico), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Isla Mujeres Ferry Terminal. This hotel is 2.2 mi (3.6 km) from North Beach and 2.4 mi (3.8 km) from Punta Sur.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Crayola House - 0.2 km / 0.1 mi
Mundaca House - 1.9 km / 1.2 mi
Shark Beach - 2.8 km / 1.7 mi
Isla Mujeres Ferry Terminal - 3 km / 1.9 mi
Parque de los Suenos - 3.1 km / 1.9 mi
Miguel Hidalgo - 3.2 km / 2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 3.4 km / 2.1 mi
Garrafon Natural Reef Park - 3.4 km / 2.1 mi
Parador Fotográfico - 3.5 km / 2.1 mi
Joysxee Floating Bottle Island - 3.5 km / 2.2 mi
North Beach - 3.5 km / 2.2 mi
Isla Mujeres Cemetery - 3.6 km / 2.2 mi
Faro de Punta Norte - 3.7 km / 2.3 mi
Cocal Beach - 3.9 km / 2.4 mi
Punta Sur - 4 km / 2.5 mi

Facilities
Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Rooms
Make yourself at home in one of the 6 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and ceiling fans.

All facilities in Bella Mar

Facility

  • Outdoor pool
Swimming Pool Bella Mar
Swimming Pool
Entertainment Facility Bella Mar
Entertainment Facility
Common Space Bella Mar
Common Space
Lobby Bella Mar
Lobby
Exterior Bella Mar
Exterior

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Beach sun loungers
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Smoking area
  • Terrace

Hotel Services

  • Multilingual staff
  • Concierge

Accommodation Policy & General Information in Bella Mar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 19:00 - to 11:00
Available rooms at Bella Mar
6
Number of floors in Bella Mar
2
Another facilities in Bella Mar
Outdoor pool, Picnic area, Garden, Beach sun loungers, Pool sun loungers

Frequently asked question in Bella Mar

What is normal check-in & check-out time at Bella Mar?
The standard check-in time at Bella Mar is starting from 16:00 - 19:00 while the latest check-out time is at Before 11:00
What is the star rating of Bella Mar
Bella Mar has a 2.0-star rating.
How many floors does Bella Mar have?
Bella Mar has 2.
How many rooms are available at Bella Mar
Bella Mar has 6.
What do past guests say about Bella Mar?
Bella Mar is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Bella Mar

9.0
Exceptional
From 29 reviews
Cleanliness

9.0

Room Comfort

10.0

Service and Facilites

9.0

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Traveler Reviews Bella Mar

Number of reviews per page
20
40
Top reviews
Jason
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We enjoyed our stay at Bella Mar! We stayed in room #1 by the pool. The AC was cold and the room was clean. The views are beautiful. You have full use of the outdoor kitchen and the full size refrigerator is shared by all 6 rooms. Plenty of space for drinks etc. Caribbean Garden next door was excellent for breakfast and dinner. Another coffee shop is in the same area that looked good, but we didn't get anything there. Mango Cafe and Rosa Serenas are both within walking distance. Would definitely stay here again.
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James
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The views of the ocean were incredible. The grounds were kept clean. The property was very quiet. We stayed five days and never had room service. Towels were dropped off at the door, but the bed linens weren't changed. Several lights in the room were not working. Luckily, we were able to open the windows to obtain better lighting. We had a toilet that wouldn't flush. We requested service but no one came out to fix it. Beautiful views but I can only give the property 3.5 stars out of 5.
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Melissa Sue
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

the view of this property wins above all and the staff are doing their best. I'd definitely come back--but hope to get a very reasonable rate. The kitchen (oven very old and in poor condition/microwave didn't work/coffee pot mini pot..we ended up buying a full-size at the grocery store/limited flatware/5 coffee cups for entire property), the pool and hot tub, loungers (many were broken), hot water in our room only worked half the time, and so on. BUT, our contact TITO was very responsive and did an excellent job, as did the housekeeper. NONE of these things made us not enjoy our stay--that's how gorgeous this location is and the restaurants within walking distance delicious. I hope this place is renovated and available next year when we come back.
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kami jo
icon-with Friends
with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The location and views of this property are absolutely amazing, as the hotel sits on a 20 foot cliff Oceanside so you have constant breezes. You can climb down the rocks and get in the ocean and if it’s not too windy, you can get in the water as it is a rocky area. Online pics are likely old when the previous owner was operating it, it has substantial wear and tear and needs some love:) Shared kitchen is ill equipped, we bought a coffee maker for our large group of 10. The AC seemed to work fine in all the rooms, although temps were mild 82 was the high, and we opened our large windows at night and did not use the AC. Our rooms were clean, but we had to maintain them on our own. There were no staff present during the day to do any room housekeeping. Manager was available & fairly responsive via text. One staff was present 9 to 5, he spent the entire day on his phone, sweeping sand off the decks areas and occasionally dropping chemicals in the pool. He did empty the trash from the common areas before he left in the late afternoon. He was under utilized and could be doing so much more to bring that place up to where it was. The pool was pretty cloudy the entire eight day stay and we addressed this concern with the manager, he said they shocked it, which I’m not positive about:( they are obviously on a shoestring budget by all appearances. It would be nice if they had on-site manager that lived in the apartment and then it could be properly cared for & maintained
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Alisa
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This house is wonderful. The view of the waves is amazing. The property is clean. The kitchen supplies were underwhelming but adequate. The coffee pot wasn’t working so we bought a new one. Microwave didn’t quite heat up so we just use the stove top. We had planned on eating out most meals anyways so many great local restaurants nearby. And the best of all is Camelo the local dog that’s been his days at this house. 13 out of 10 for sure!!!
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Stephanie Lynn
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We absolutely loved our stay here. The staff is amazing! Tito the concierge was truly wonderful! The communication was great! There is a dog Conelo, who is the sweetest pup and I already miss him!! I truly enjoyed our stay here and we will be back!!!
Cheryl
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This was a diamond in the ruff...that needs some TLC. I'm not really sure the back story but this is a 'no frills' stay. The rooms have n o drinking water or coffee makers, instead you get a shared kitchen with refrigerator space. At first, we thought this was a little unusual but there's a store half a block away and a coffee shop next door. The room was super clean and cozy. There is A/C and good WiFi but no TV. The property is really special and this is why I give this a high score. The pool is awesome - it is not chlorinated but it's very clean. The pool and beach chairs are in need of TLC and the could use some shade but all in all you can get comfortable with stealing cushions from chairs to make the old beach chairs work. The property is very well maintained and the staff was very responsive when we had questions. Since the hotel was recently sold - I believe the new owners are building a large project across the street and will either tear this hotel down or renovate this great place. A lot of building will be happening so, I don't know what the future we be like when it comes to tranquility.
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Bonnie
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This place was incredible. The pictures don’t do it justice. Even the pool view rooms have ocean views since the property is situated on a small cliff above the ocean. You can scramble down to the ocean, but it’s not really a swim beach. There is an outdoor kitchen where we cooked all our breakfasts. The room was lovely. One thing to note is there is minimal staffing on site, but our host was extremely responsive, calling us taxis and answering questions whenever we contacted him. You won’t regret staying here.
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James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was perfect, clean, and spacious. Just what the photos showed and the bed was very comfortable. Staff though, was non-existent. We never figured out your internet as the code didn't work. Also, the hot tub was not hot and we could not find anyone to turn the heat on. Repeated messages to the hotel got no response. We did not find out until halfway through our stay that there was a communal kitchen with a refrigerator, microwave, coffee pot, toaster, and pots and pans for cooking. The grounds were classy and well kept. Good food was just a short walk away. Our favorite was the Isla Village for dinner with enjoyable live music. And breakfast at the Mango Cafe.
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Veronika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

10/10 for carmello !
Randall
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The views were amazing!! The property is very unique and beautiful. The staff was very friendly and helpful. It was a great place to stay, I hope we can stay at Bella Mar again soon!!
Anja
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I am a solo female traveler. I felt very safe. I even walked by myself to the center without any concerns. Gabriel, help me arrange my transportation and she would check on my to make sure everything safe and good. I am very grateful. This stay would be much better if there were a coffee stand. There is a coffee place near, but it would be closed by 2 pm. Oh, the room was supper clear and nice. too. The bed is a swing bed. I move around a lot when I sleep. That was the only annoying thing. But I would book it again.
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Sadequl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

We were contacted prior to our departure incase we need any assistance, we requested for an early check in which was accommodated. The staffs were really kind and the property is well kept. Gaby made our trip feel like a breeze, she checked on us time to time, gave recommendations, arranged taxis as well. And the views from the property is breathtaking. Overall we had a phenomenal stay.
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Ronny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Really enjoyed the stay. Peaceful and quiet. Can’t wait to go back.
jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

What a gem! The shared kitchen between the 6 suites was great. We loved the pool, the sound of the ocean and watching the frigatbirds and pelicans. The room had a very comfortable bed, great AC, wifi and a cool shell shower. No TV, and we did not need it as we had ocean views. Gabriela welcomed us and was an excellent host. Thank you for thw great 6 days!
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Nick
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This property is very private and quiet, the staff keeps it very clean. Our deluxe room had a very comfortable bed, and the A/C worked great. Here's what they don't tell you; Although this is an Ocean front property, there isn't easy access to the beach. There isn't TV available On the Island you can't flush toilet paper There are two very friendly dogs that have the run of the property, and at night they tend to bark a lot, all night. There isn't any room cleaning, change of linens, or towels. They don't furnish a real beach towel. No Fridge in the room, communal kitchen, we needed to go downstairs every time we wanted something from the fridge. The patio door to our balcony was very difficult to open, my wife wasn't able to open it on her own. I mentioned it to lady who manages the place, and offered to fix it if she could give me some WD-40, she just smiled and never did anything. Also if you are driving a golf cart there are only 2 spots for golf carts, and if they're taken you need to park across the street, no one ever told us that, we had to figure that out on our own. I don't think we will stay there in the future.
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Adrienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay here. The location is walkable to different restaurants. The pool is quite lovely.
DJ
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

One of the downsides of this property is they do NOT furnish water anywhere on the property...you must furnish your own...the old restaurant kitchen is shared to use amongst 7 rooms...one big fridge...for the price they charge for these beautiful rooms they should include fresh water jugs on tap & a mini fridge in ea room...it was alot of steps to get from the 2nd level to the kitchen for something cold to drink/eat The pool/hotub lovely...very clean everywhere...Spectacular views of ocean🙂
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John
icon-with Partner
with Partner
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Originally stopped by this spot last year because of the ice cold beer signs and they had a full bar and restaurant with an incredible view and essentially private beach (rare find this side of the island). So I chose to stay here as a romantic/relaxing stay. This place is very well taken care of and the rooms are nice and clean. I stayed in the Deluxe Double Room, Partial Ocean View. The pool was cold and clean and the hot tub was warm (not too hot). The landscape was well maintained and the area had good restaurants walking distance away. Overall, I had a great relaxing time and would stay again. FYI, it's now an airbnb, so there's no more bar/restaurant but there is a shared kitchen so you can load up on beers/drinks and cook there if you want. Otherwise, 1 minute walk down the street is a sushi, breakfast/lunch/dinner/bar set up (and massage). Pro Tip: if you want to eat at Rosa Sirenas, make a reservation or you likely wont get sat. Didn't go, but heard great things. And check out Fuego de Mar. One our better meals of the trip and it's about 5 minutes walk.
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Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This was our first time visit to Isla . Room was very clean . Having a broom would be a nice extra (tacking the sand in the room) . The view was amazing. Hot tub was nice and warm , pool was great after the walking in the sun. Friendly staff. We can’t wait for our next trip. Having the communal kitchen was a nice plus.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.