What do past guests say about El Zaguán Colonial by GuruHotel?

El Zaguán Colonial by GuruHotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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El Zaguán Colonial by GuruHotel

Name: El Zaguán Colonial by GuruHotel
Address: Calle 41 Num.279 B por 60 y 62, Colonia Bacalar, Valladolid, Estado de Yucatán, Mexico, 97780, Calle 41 Num.279 B por 60 y 62, Estado de Yucatán, 97780, Mexico
Rating: 8.6

Hotels

8.6

/10

Very Good

391 reviews

What Guests Say About Their Stay

Sandy

10.0

/ 10

Todo perfecto, solo necesitan mas atención al cliente , de buena manera lo digo. Gracias por todo

See translation

Luis

10.0

/ 10

Nice, quiet very clean hotel. Free on-site parking. Just a 5 minute car drive to downtown Valladolid.

Jerome

10.0

/ 10

Nice hotel! Friendly, kind, and welcoming female receptionist. Everybody made me feel welcomed and comfortable during my stay. Staff are constantly cleaning and the hotel is modern with great wifi.

In the Area

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Calle 41 Num.279 B por 60 y 62, Colonia Bacalar, Valladolid, Estado de Yucatán, Mexico, 97780

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

El Zaguán Colonial by GuruHotel is a hotel is located at Valladolid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in El Zaguán Colonial by GuruHotel

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What's around El Zaguán Colonial by GuruHotel

Calle 41 Num.279 B por 60 y 62, Colonia Bacalar, Valladolid, Estado de Yucatán, Mexico, 97780

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Discover More About El Zaguán Colonial by GuruHotel

General

Near Convent de San Bernardino de Siena

Location

Located in Valladolid, El Zaguán Colonial by GuruHotel is connected to a shopping center, within a 5-minute drive of Cathedral of San Gervasio and Convent de San Bernardino de Siena. This hotel is 1.2 mi (1.9 km) from Mercado Municipal and 1.4 mi (2.2 km) from Cenote Zaci.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Convent de San Bernardino de Siena - 1 km / 0.7 mi
Calzada de los Frailes - 1.1 km / 0.7 mi
Pancho Vila Tequileria - 1.5 km / 0.9 mi
Francisco Canton Rosado Park - 1.6 km / 1 mi
Chocolate Museum - Story Valladolid - 1.8 km / 1.1 mi
Valladolid Municipal Palace - 1.9 km / 1.2 mi
Museo de San Roque - 2 km / 1.3 mi
Cathedral of San Gervasio - 2.1 km / 1.3 mi
Casa de los Venados - 2.1 km / 1.3 mi
Mercado Municipal - 2.3 km / 1.4 mi
Cenote Zaci - 2.8 km / 1.7 mi
Cenote Zahamal - 3.3 km / 2 mi
Cenote Samula - 5.3 km / 3.3 mi
Cenote Xkeken - 5.3 km / 3.3 mi
Cenote Chichikan - 9 km / 5.6 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 163.6 km / 101.6 mi
Mérida International Airport (MID) - 170.9 km / 106.2 mi

Facilities

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Dining

Enjoy Regional cuisine at Los Flamboyanes, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Rooms

Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.

All facilities in El Zaguán Colonial by GuruHotel

Bar, Cafe and Lounge

Swimming Pool

Common Space

Lobby

Accommodation Services

Things to Do

Outdoor pool
Garden
Pool sun loungers

General

Smoking area
Parking
Terrace

Hotel Services

Luggage storage
24-hour Receptionist

Transportation

Limited parking

Food and Drinks

Snack bar

Connectivity

Free WiFi

Accommodation Policy & General Information in El Zaguán Colonial by GuruHotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Contactless check-in is available, No elevators

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at El Zaguán Colonial by GuruHotel	16
Number of floors in El Zaguán Colonial by GuruHotel	2
Another facilities in El Zaguán Colonial by GuruHotel	Outdoor pool, Garden, Pool sun loungers, Smoking area, Terrace

Frequently asked question in El Zaguán Colonial by GuruHotel

What are available facilities at El Zaguán Colonial by GuruHotel?

There are top facilites at El Zaguán Colonial by GuruHotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at El Zaguán Colonial by GuruHotel?

The standard check-in time at El Zaguán Colonial by GuruHotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of El Zaguán Colonial by GuruHotel

El Zaguán Colonial by GuruHotel has a 3.0-star rating.

How many floors does El Zaguán Colonial by GuruHotel have?

El Zaguán Colonial by GuruHotel has 2.

How many rooms are available at El Zaguán Colonial by GuruHotel

El Zaguán Colonial by GuruHotel has 16.

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More Reviews from Other Guests in El Zaguán Colonial by GuruHotel

Overall Ratings & Reviews El Zaguán Colonial by GuruHotel

Other sources (391)

8.6

Very Good

From 391 reviews

Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

8.8

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Traveler Reviews El Zaguán Colonial by GuruHotel

Number of reviews per page

Top reviews

Isabelle

with Partner

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Internet is good. Breakfast buffet should be offered a discount if we stay at the hotel. Good service nice staff. We had the suite 15 with jacuzzi. new section...but noisy next to the road. Bed is tough hotel should choose memory foam mattress for best comfort.we will return

Verified traveler

Friends and Family Family

2.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

Nothing positive about this hotel. Everything was bad. From the front desk, to the condition of the room, to the old worn out towels. This place leaves much to be desired and a complete renovation. Zero stars!!!!!

Abril

Business and Leisure

8.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Limpio, cómodo y bien ubicado. Personal amable y servicial.

Rachelle

Leisure with Partner

8.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

Housekeeping was amazing.

Justin Wade

Leisure Family

10.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

My only complaint would be the hard beds and loud music behind the hotel.

Sandy

10.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Todo perfecto, solo necesitan mas atención al cliente , de buena manera lo digo. Gracias por todo

Luis

with Partner

10.0

/10

Reviewed 101 week(s) ago

Hotels.com verified review

Nice, quiet very clean hotel. Free on-site parking. Just a 5 minute car drive to downtown Valladolid.

Wonsup

Leisure Family

10.0

/10

Reviewed 102 week(s) ago

Expedia Group verified review

is was great time.

Jerome

with Partner

10.0

/10

Reviewed 105 week(s) ago

Hotels.com verified review

Nice hotel! Friendly, kind, and welcoming female receptionist. Everybody made me feel welcomed and comfortable during my stay. Staff are constantly cleaning and the hotel is modern with great wifi.

Jerome

with Partner

10.0

/10

Reviewed 105 week(s) ago

Hotels.com verified review

Nice modern clean hotel that is well kept by the staff. Rooms are spacious and comfortable. Grounds are clean and tranquil. Food is cooked fresh to order. Lady at front desk and restaurant workers are extremely friendly. I would visit this hotel again in tbe future.

Kim

Leisure with Partner

10.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

The amazing buffet breakfast was excellent, the pool was refreshing and loved walking around all the town!

sandra

Leisure Family

10.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

Enjoyed the jacuzzi. Spacious and tasteful. Recommend!!

Liz

Leisure with Partner

10.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

Hotel room was nice and clean. Bed was pretty hard. It's walkable into town but it's not real close & there's not good sidewalks. We booked the room with the hot tub but didn't read the details well enough and were disappointed to find it was actually a spa tub.

Mark

Leisure with Partner

10.0

/10

Reviewed 121 week(s) ago

Expedia Group verified review

Short distance from main square but walkable. Restaurant on site serving off menu and buffet on weekends. Rooms are quiet with nice pool in courtyard. Would stay again if in the area. Can be busy in dining room on weekends for buffet as outside people come to dine.

Steven

6.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

It was nice but night time kids playing so loud.breakfast was so good.

Jason

Leisure with Partner

8.0

/10

Reviewed 132 week(s) ago

Expedia Group verified review

We booked the room with the hot tub which was great! The room was clean, modern, bed extremely comfortable. Restaurant onsite is good. There's no safe in the room so that's an opportunity the hotel could add for improvement. The only downside I recall is the room was next to a busy street but I had earplugs so those solved that issue and slept really well!

Erika

Friends and Family Family

8.0

/10

Reviewed 180 week(s) ago

Hotels.com verified review

Jason was friendly and provided information about surrounding areas. Hotels is about 20 min walking distance. Breakfast was homemade and decent. The only inconvenience was the flooding of the shower. Drainage was not properly drained.

Silvia

Leisure with Partner

6.0

/10

Reviewed 182 week(s) ago

Expedia Group verified review

Furniture in the bedroom was old. The bed was comfortable. No shampoo or body lotion in the room. Food was good.

Ghazaleh

with Partner

10.0

/10

Reviewed 186 week(s) ago

Hotels.com verified review

Location: Valladolid in general is small city and totally walkable. Takes 15 minutrs to get to hotel from main square or it costs roughly 30-35 pesos with taxi from the main square to hotel. Breakfast: very delicious and filling. Included eggs, pancake/waffle, fruits, bread, jam, coffee. Service: exceedingly attentive, polite and kind. They went above and beyond in even helping us with other non-hotel items we needed during our stay. Thanks to the boy at front desk, the young girl covering for him at night and the restaurant staff for making our stay feel special. Room: clean, private bathroom, includes TV, coffee/tea provided in the room, bed was very comfortable. Overall: highly recommend and would most definitely come back!

Siraaj

Leisure with Children

2.0

/10

Reviewed 202 week(s) ago

Expedia Group verified review

The rooms are much smaller than what they appear to be online. We asked for Larger room and they didn’t have one available which was ok. I was only laying in the bed for just a min and in that min, 5 ants crawled on me. Upon further inspecting of the room, we noticed a swarm of dead bugs all over the floor near the closet, and a few trail of ants in different areas of the room. We alerted the front desk and he apologized and tried to take action. He called the owners and the owners declined our request for a refund. He offered us a smaller room or two separate rooms which wasn’t going to work with our 6 and 10 year old child. We ended up leaving and staying elsewhere. We didn’t feel good about staying in any of the other rooms, Very disappointed and I would not recommend this hotel based on our first impression, our room and the way the owner handled this situation. They will probably have some crap excuse like that did with the other bad reviews. Don’t waste your time or money here. I hope the money you didn’t return to us was worth this bad review and others not visiting in the future

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.