Hampton Inn by Hilton Ciudad Juárez

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8.8
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Kristina

10.0
/ 10
The best hotel hands down, the breakfast was amazing and they take care of you with whatever you need!

Monica

10.0
/ 10
I came here with my elderly parents. I had 3 luggage and 2 personal bags. Staff didn’t offer to help bring my luggage to my room. I really thought that was bad.

Martha

10.0
/ 10
Muy buena locación ,y delicioso el desayuno ,muy placentero nuestra estancia.
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In the Area
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7770 Blvd Tomas Fernandez, Juárez, Ciudad Juárez, Estado de Chiapas, Mexico, 32440

Main Facilities

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This accommodation offers:
Outdoor pool
Outdoor pool
Laundry service
Parking
Luggage storage
Elevator
Fitness center
Business facilities
Staying at Hampton Inn by Hilton Ciudad Juárez is a good choice when you are visiting Ciudad Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hampton Inn by Hilton Ciudad Juárez

7770 Blvd Tomas Fernandez, Juárez, Ciudad Juárez, Estado de Chiapas, Mexico, 32440
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Lobby Hampton Inn by Hilton Ciudad Juárez
Lobby 2 Hampton Inn by Hilton Ciudad Juárez

Discover More About Hampton Inn by Hilton Ciudad Juárez

General
Near Plaza Portales 802

Location
Located in Ciudad Juárez, Hampton Inn by Hilton Ciudad Juárez is in the business district, within a 10-minute drive of American Consulate and Paso del Norte International Bridge. This hotel is 10.1 mi (16.2 km) from Fort Bliss and 7.3 mi (11.7 km) from University of Texas at El Paso.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Portales 802 - 0.3 km / 0.2 mi
ITESM Campus Juárez - 2.8 km / 1.7 mi
UACJ - Universidad Autónoma de Ciudad Juárez - 3 km / 1.8 mi
Technological Institute of Ciudad Juárez - 3.4 km / 2.1 mi
Paso del Norte Cultural Center - 4 km / 2.5 mi
Edificio de Posgrado UACH - 4.1 km / 2.6 mi
Emotion Casino - 4.2 km / 2.6 mi
Hospital de la Mujer - 4.5 km / 2.8 mi
Plaza de las Americas - 4.9 km / 3 mi
Rio Grande - 2.6 km / 1.6 mi
Monument Mexicanidad - 4.5 km / 2.8 mi
Plaza Juárez Mall - 5 km / 3.1 mi
Estadio 20 de Noviembre - 5.5 km / 3.4 mi
Chamizal Federal Public Park - 5.7 km / 3.5 mi
Bridge of the Americas - 5.9 km / 3.6 mi

The nearest airports are:
El Paso International Airport (ELP) - 17.2 km / 10.7 mi
Ciudad Juarez Intl. Airport (CJS) - 12.8 km / 7.9 mi

The preferred airport for Hampton Inn by Hilton Ciudad Juárez is Ciudad Juarez Intl. Airport (CJS).

Facilities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the hotel to the airport is complimentary (available on request).

Dining
For lunch or dinner, stop by Lobby Bar, a restaurant that specializes in Latin American cuisine. You can also grab snacks at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Rooms
Stay in one of 200 guestrooms featuring LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Hampton Inn by Hilton Ciudad Juárez

Facility

  • Outdoor pool
  • Outdoor pool
Swimming Pool Hampton Inn by Hilton Ciudad Juárez
Swimming Pool
Fitness Center Hampton Inn by Hilton Ciudad Juárez
Fitness Center
Functional Hall Hampton Inn by Hilton Ciudad Juárez
Functional Hall
Common Space Hampton Inn by Hilton Ciudad Juárez
Common Space
Lobby Hampton Inn by Hilton Ciudad Juárez
Lobby

Things to Do

  • Outdoor pool
  • TV lounge
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Transportation

  • Area shuttle

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Microwave (shared)
  • Smoking area
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Conference center
  • Business facilities

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hampton Inn by Hilton Ciudad Juárez

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hampton Inn by Hilton Ciudad Juárez
200
Number of floors in Hampton Inn by Hilton Ciudad Juárez
5
Another facilities in Hampton Inn by Hilton Ciudad Juárez
Outdoor pool, TV lounge, Outdoor pool, Pool sun loungers, Buffet breakfast

Frequently asked question in Hampton Inn by Hilton Ciudad Juárez

What is normal check-in & check-out time at Hampton Inn by Hilton Ciudad Juárez?
The standard check-in time at Hampton Inn by Hilton Ciudad Juárez is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hampton Inn by Hilton Ciudad Juárez provide breakfast?
Yes, Hampton Inn by Hilton Ciudad Juárez provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hampton Inn by Hilton Ciudad Juárez
Hampton Inn by Hilton Ciudad Juárez has a 3.0-star rating.
How many floors does Hampton Inn by Hilton Ciudad Juárez have?
Hampton Inn by Hilton Ciudad Juárez has 5.
How many rooms are available at Hampton Inn by Hilton Ciudad Juárez
Hampton Inn by Hilton Ciudad Juárez has 200.
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More Reviews from Other Guests in Hampton Inn by Hilton Ciudad Juárez

8.8
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Hampton Inn by Hilton Ciudad Juárez

Number of reviews per page
20
40
Top reviews
Kristina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The best hotel hands down, the breakfast was amazing and they take care of you with whatever you need!
Sergio
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Todo muy bien solo un poco sucio el baño, encontramos muchos cabellos
Roberto
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Air conditioning was too loud, there’s a couple of night clubs right next to the hotel with music so loud we couldn’t get to have a good sleep music didn’t stop until 2 am bad experience
Abraham
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Thanks for everything, enjoyed
Stefany
icon-with Friends
with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Air conditioning was not powerful at all had everyone sweating the whole trip
Brenda
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Hotel overall is nice and great location. The only thing I'd like to mention is that the staff at the front desk weren't very attentive at night maybe because they were shortstaffed. But good hotel overall.
FELIPE
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room
Sean
icon-
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Everything was great however there were 3 things to consider in making a choice elsewhere. 1.) the bed is pretty stiff. 2.) the hotel sits between 2 nightclubs. I had loud music blasting next door till 2 am. 3.) the breakfast was pretty weak. I think there could be some improvement there. Aside from that, parking was nice with the security guard, check in was super fast and friendly. Staff was presentable and the hotel was very clean. The room was amazing!
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Oscar
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good
Omar
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A pesar de que mi reservación ya estaba pagada en linea, cuando llegue al Check in me volvieron a pedir todos mis datos, identificación y tarjeta lo cual hizo el check in algo lento. El cuarto en general estaba limpio, pero la regadera estaba llena de sarro por lo tanto salía muy poca agua. Solo dejaron dos toallas en el cuarto y bajamos a recepción a pedir mas, pero el recepcionista dijo que teníamos que esperar hasta la mañana a que llegaran las personas de limpieza para poder obtener mas. Ademas el cancel de la regadera estaba mal sellado y se salió toda el agua, por lo cual se mojo todo el piso del baño. Nuestra habitación fue la 303.
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Ivan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Todo muy bien
Monica
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I came here with my elderly parents. I had 3 luggage and 2 personal bags. Staff didn’t offer to help bring my luggage to my room. I really thought that was bad.
olga
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Exceptional thank you ……………
Daniel
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Friendly staff. I tried paying with cash, but they didn't want to honor the price I got online; only paying with a card was able to get the price I reserved it for (the previous time we stayed there, they did honor the listed price with cash, either the Front Agent was new, he didn't wanted to go the extra step to honored it, or the property change their policy about it). Besides that, the Front Agent and the rest of the staff were very friendly and professional. The breakfast area is clean and big enough with plenty of seats; they just need to add something like bacon, sausage, or potatoes to their daily breakfast menu (for people and kids who don't eat eggs or beans). The previous time we stayed there, we had issues with the shower water pressure. This time, besides the water pressure not being enough, the showerhead had some scale on it, so not much water was coming out. They forgot to refill the shampoo, the room entry wasn't well swept, there's no coffee maker or microwave in the room, and the only microwave is in the Front Desk. They do leave the coffee and tea out in the breakfast area; there's a small fridge in the room. Beds are clean and comfortable, the sofabed, you'll have to bring an extra cushion or ask for extra blankets because you'll feel the metal on your back. Keep in mind that there's a club next to it. If you stay during the weekends, ask for a room next to the street, not facing the club.
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Martha
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Muy buena locación ,y delicioso el desayuno ,muy placentero nuestra estancia.
Amador
icon-with Partner
with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff does not provide any customer service. The showers are old, and water gets trapped in them. Very bad experience. Will not stay at the hotel again.
Luis Carlos
icon-with Children
with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very clean place. I would stay here in the future.
Adrian
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The was no water on the faucet around 6am, then later around 15 minutes after the water was coming out really ugly (yellowish) and air was coming out too. I believe it was water pipes system “cleaning time”!!!
Bobby
icon-with Partner
with Partner
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Don’t stay there !
Karim
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I wouldn't hurt if you updated your TVs to smartTVs.
Number of reviews per page
20
40

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Lobby 4 Hampton Inn by Hilton Ciudad Juárez

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.