HB Xalapa

Hotels
9.0
/10
Exceptional
478 reviews

What Guests Say About Their Stay

Maria
10.0
/ 10
Mainly, it is close to CAXA, public transportation is available 24/7 and safe. Staff is very amicable and ready to help.
Sofia
10.0
/ 10
Excelente servicio, me volveré a hospedar ahí todas las veces que visite Xalapa.
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Claudia
10.0
/ 10
Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
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In the Area
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Av. Lazaro Cardenas No. 9, Xalapa, Estado de Veracruz-Llave, Mexico, 91190

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at HB Xalapa is a good choice when you are visiting Xalapa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HB Xalapa

Av. Lazaro Cardenas No. 9, Xalapa, Estado de Veracruz-Llave, Mexico, 91190
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Discover More About HB Xalapa

Location


Staying at HB Xalapa is a good choice when you are visiting Xalapa.

About HB Xalapa

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HB Xalapa exclusively for you.

HB Xalapa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, HB Xalapa is the right place to stay.

All facilities in HB Xalapa

Others HB Xalapa
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Health club
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Terrace

Business Facilities

  • Conference center
  • Business center
  • Computer station

Transportation

  • Valet parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in HB Xalapa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MXN 195 for adults and MXN 145 for children
  • Pet deposit: MXN 1000 per day
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HB Xalapa
90
Number of floors in HB Xalapa
6
Another facilities in HB Xalapa
Beach umbrella, Outdoor pool, Health club, Garden, Pool sun loungers

Frequently asked question in HB Xalapa

What are available facilities at HB Xalapa?
There are top facilites at HB Xalapa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HB Xalapa?
The standard check-in time at HB Xalapa is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does HB Xalapa provide breakfast?
Yes, HB Xalapa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HB Xalapa
HB Xalapa has a 3.5-star rating.
How many floors does HB Xalapa have?
HB Xalapa has 6.
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More Reviews from Other Guests in HB Xalapa

9.0
Exceptional
From 478 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.8

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews HB Xalapa

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff and service.
Sandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, spacious room
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Mainly, it is close to CAXA, public transportation is available 24/7 and safe. Staff is very amicable and ready to help.
Jorge
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Totalmente recomendable
Carlos
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean & very upscale for the price
Iván
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Buen lugar para dormir y ya
Ilse
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Tener una mejor organización a la hora del buffet
JULIO
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Restaurant service is a disaster and food quality is bad
JULIO
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Restaurant Service is a disaster and the good quality is bad
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The location is convenient and the hotel is up to date
Rhona
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
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Humberto
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

They not have refrigerator o ice machine there wasn’t in the restaurant
Griselda
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel is cleaned, the food and prices are good. Staff very friendly
Sofia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Excelente servicio, me volveré a hospedar ahí todas las veces que visite Xalapa.
Lorena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The elevator was not working or it would go down to the bottom level without taking you to your floor.
Andres
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

I’m happy very clean and principal cheaper
Ariana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Very clean annd confortable
Claudia
10.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
Aldo
icon-Business
Business
6.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue... Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door. Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous. I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.
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Griselda
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.
Number of reviews per page
20
40

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Others 4 HB Xalapa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 478 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HB Xalapa

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff and service.
Sandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, spacious room
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Mainly, it is close to CAXA, public transportation is available 24/7 and safe. Staff is very amicable and ready to help.
Jorge
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Totalmente recomendable
Carlos
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean & very upscale for the price
Iván
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Buen lugar para dormir y ya
Ilse
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Tener una mejor organización a la hora del buffet
JULIO
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Restaurant service is a disaster and food quality is bad
JULIO
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Restaurant Service is a disaster and the good quality is bad
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The location is convenient and the hotel is up to date
Rhona
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Read More
Humberto
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

They not have refrigerator o ice machine there wasn’t in the restaurant
Griselda
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel is cleaned, the food and prices are good. Staff very friendly
Sofia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Excelente servicio, me volveré a hospedar ahí todas las veces que visite Xalapa.
Lorena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The elevator was not working or it would go down to the bottom level without taking you to your floor.
Andres
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

I’m happy very clean and principal cheaper
Ariana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Very clean annd confortable
Claudia
10.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
Aldo
icon-Business
Business
6.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue... Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door. Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous. I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.
Read More
Griselda
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.
Number of reviews per page
20
40