What do past guests say about HG Hotel?

HG Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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HG Hotel

Name: HG Hotel
Address: Av. Vallarta No. 5281, Zapopan, Estado de Jalisco, Mexico, 45030, Av. Vallarta No. 5281, Estado de Jalisco, 45030, Mexico
Rating: 8.8

Hotels

8.8

/10

Very Good

1,000 reviews

What Guests Say About Their Stay

Vicente

10.0

/ 10

Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días

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Ramon

10.0

/ 10

Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.

Erika

10.0

/ 10

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.

In the Area

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Av. Vallarta No. 5281, Zapopan, Estado de Jalisco, Mexico, 45030

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

HG Hotel is located in area / city Zapopan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in HG Hotel

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What's around HG Hotel

Av. Vallarta No. 5281, Zapopan, Estado de Jalisco, Mexico, 45030

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Location

HG Hotel is located in area / city Zapopan.

About HG Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HG Hotel exclusively for you.

HG Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at HG Hotel.

All facilities in HG Hotel

Others

Hotel Services

Laundry service
Tours
Newspaper in lobby
Luggage storage
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Business Facilities

Conference room
Meeting rooms
Business center
Conference rooms

Transportation

Bus/truck parking
Area shuttle with surcharge
Valet parking

General

Parking
Banquet
Terrace

Food and Drinks

Breakfast

Things to Do

Health club

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Nearby Facilities

Hair salon

Sports and Recreations

Fitness center

Accommodation Policy & General Information in HG Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
Early check-in fee: MXN 600 (subject to availability)
Late check-out fee: MXN 600 (subject to availability)
Crib (infant bed) fee: MXN 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at HG Hotel	75
Number of floors in HG Hotel	6
Another facilities in HG Hotel	Laundry service, Tours, Newspaper in lobby, Luggage storage, Porter

Frequently asked question in HG Hotel

What are available facilities at HG Hotel?

There are top facilites at HG Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at HG Hotel?

The standard check-in time at HG Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does HG Hotel provide breakfast?

Yes, HG Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of HG Hotel

HG Hotel has a 4.0-star rating.

How many floors does HG Hotel have?

HG Hotel has 6.

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More Reviews from Other Guests in HG Hotel

Overall Ratings & Reviews HG Hotel

Other sources (1,000)

8.8

Very Good

From 1,000 reviews

Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

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Traveler Reviews HG Hotel

Number of reviews per page

Top reviews

Guillermo

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is good but the restaurant food not so good

Fatima

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Hard pillows, things are super outdated but can’t expect more for that price!

Liliana

Friends and Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

E excellent

ADRIANA

Leisure

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized. If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful

Analaura

Business and Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Everything was good and pleasent.

francisco Javier

Friends and Family

6.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Si tuviera alberca estaría genial, el restauran necesita una manita y mayor publicida

Sofia

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great customer service and attention! Safe place! Gated area for vehicles Clean room Decent

Cindy

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Very good service, location for us was great easy to get to.

Celia

Leisure Family

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff and rooms were great

Janice E.

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

It was a lively hotel with a wonderful staff

Lucia

Business with Children

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Nice stay for a weekend

Arturo

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Lugar accesible

Gustavo

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Comfortable and convenient

María y.

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

I always like staying here it’s a safe and secure place

Adela

Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Room was clean and comfortable bed. It has a big jacuzzi.

Vicente

Business

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días

Ramon

Business Family

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Liliana

Friends and Family

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Excellent everything

Elisa Guadalupe

Business

2.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.

Elisa Guadalupe

Business

2.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.

Number of reviews per page

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Disclaimer

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