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Hilton Garden Inn Mexico City Polanco
Hotels
8.6
/10
Very Good
964 reviews
What Guests Say About Their Stay
Abhijit
10.0
/ 10
When we checkedin, the bedsheets had stains but was quickly rectified by the housekeeping staff. Overall we had a good experience.
Amorliz
10.0
/ 10
I didn’t get any type of welcome benefit as a VIP member, the front desk was very curt and to the point. However, the restaurant staff is absolutely fantastic, the food and drinks were great. They were extremely welcoming. The view of the castle is a plus. Thank you!
Amy
10.0
/ 10
Our two night stay at this hotel was great! It is very close to the Chapultepec park, castle, zoo and museums as well as many restaurants and other monuments within 15-20 minute walk. The rooms were large and very clean.
In the Area
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Leon Tolstoi 22, Miguel Hidalgo, Mexico City, Mexico, 11590
Main Facilities
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This accommodation offers:
Casino
Bar
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Garden
Read More
Available Room Types in Hilton Garden Inn Mexico City Polanco
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What's around Hilton Garden Inn Mexico City Polanco
Leon Tolstoi 22, Miguel Hidalgo, Mexico City, Mexico, 11590
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Discover More About Hilton Garden Inn Mexico City Polanco
Location
Hilton Garden Inn Mexico City Polanco is located in area / city Miguel Hidalgo.
About Hilton Garden Inn Mexico City Polanco
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hilton Garden Inn Mexico City Polanco exclusively for you.
With all facilities offered, Hilton Garden Inn Mexico City Polanco is the right place to stay.
All facilities in Hilton Garden Inn Mexico City Polanco
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Parking
- Terrace
Things to Do
- Garden
- Casino
Connectivity
- Free WiFi
- Internet point
Kids and Pets
- Babysitting with surcharge
Transportation
- Valet parking (surcharge)
In-room Facilities
- TV
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hilton Garden Inn Mexico City Polanco
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately MXN 280 for adults and MXN 280 for children
- Covered valet parking fee: MXN 160.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hilton Garden Inn Mexico City Polanco | 96 |
Number of floors in Hilton Garden Inn Mexico City Polanco | 10 |
Another facilities in Hilton Garden Inn Mexico City Polanco | Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff |
Frequently asked question in Hilton Garden Inn Mexico City Polanco
What is normal check-in & check-out time at Hilton Garden Inn Mexico City Polanco?
The standard check-in time at Hilton Garden Inn Mexico City Polanco is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hilton Garden Inn Mexico City Polanco provide breakfast?
Yes, Hilton Garden Inn Mexico City Polanco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hilton Garden Inn Mexico City Polanco
Hilton Garden Inn Mexico City Polanco has a 3.5-star rating.
How many floors does Hilton Garden Inn Mexico City Polanco have?
Hilton Garden Inn Mexico City Polanco has 10.
How many rooms are available at Hilton Garden Inn Mexico City Polanco
Hilton Garden Inn Mexico City Polanco has 96.
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More Reviews from Other Guests in Hilton Garden Inn Mexico City Polanco
Overall Ratings & Reviews Hilton Garden Inn Mexico City Polanco
Other sources (964)
8.6
Very Good
From 964 reviews
Cleanliness
8.8
Room Comfort
8.4
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hilton Garden Inn Mexico City Polanco
Number of reviews per page
20
40
Top reviews
Juan
Business
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The property should inform that they were under refurbishment. Humidity odor, all building in bad condition. Hotels.com
Should also request to them inform about their actual situation
Verified traveler
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Está muy bien ubicado, pero si necesita programar mejor su mantenimiento. No funcionaba el gym (no fue notificado). El elevador tampoco funcionó durante un rato. La habitación requiere de mayor limpieza, donde ponen las toallas esta sucio.
Daniel
Friends and Family
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hotel in construction. Main amenities closed such as gym and restaurant upstairs. Rooms are old and hallways need paint asap. Quite expensive for $150 per night. For that price you get a new, clean property with amenities.
Carolina
Business
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Estuve hospedada 4 noches, estaban haciendo remodelaciones y había mucho polvo y suciedad en el lobby. El aire acondicionado y el internet fallaron varias veces durante mi estadía
Dennis
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
under construction..a total joke
Rodrigo Salazar
Business
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very old and bad hotel, rooms are dirty, poorly maintained and equipped. Showers don not work correctly, AC is old and noisy.
Carlos
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The room was too cold and I found out they had problems with the heating system
Miguel angel
4.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
the hotel is in remodeling in trrible access conditions, full of dust, the most offensive thing i have found in a hotel is that they charge you 20 usd if you dont return the card key of the room, it is a total abuse, in my profesional business we are dedicated to card manufacturing for banking, hotels, telecom, etc. and the price of a hotel card is more or less .09 usd,
Read More
Brian
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Roof patio was quiet and great
The front desk staff were the best part
Ross
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Nice place. Bed was comfortable.
Abhijit
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
When we checkedin, the bedsheets had stains but was quickly rectified by the housekeeping staff. Overall we had a good experience.
Helen
4.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Hotel service is not good
Verified traveler
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
The staff in the reception-not helpfull.
They don't know even how to get to the most central turists sites..Not nice. Bad servise in the recepcion. Torn towels!
Verified traveler
4.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Bajo nivel del equipo de recepcion.Parte de las toallas estaban se deshacian. La ventana no se podia abrir.. y no laareglaron poe toda la semana.El servicio del moso y Patrisia la limiadora, excelente.No volveremos
Omar
Business
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Excellent
Jorge
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Staff was A
Amorliz
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
I didn’t get any type of welcome benefit as a VIP member, the front desk was very curt and to the point. However, the restaurant staff is absolutely fantastic, the food and drinks were great. They were extremely welcoming. The view of the castle is a plus. Thank you!
BERENICE
Business
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Una excelente opción
Hector
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The staff is very friendly and great location!
Morella
Business
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The towels in the room are in terrible conditions, old and torn.
Number of reviews per page
20
40
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Overall Ratings & Reviews Hilton Garden Inn Mexico City Polanco
Other sources (964)
8.6
Very Good
From 964 reviews
Cleanliness
8.8
Room Comfort
8.4
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hilton Garden Inn Mexico City Polanco
Number of reviews per page
20
40
Top reviews
Juan
Business
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The property should inform that they were under refurbishment. Humidity odor, all building in bad condition. Hotels.com
Should also request to them inform about their actual situation
Verified traveler
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Está muy bien ubicado, pero si necesita programar mejor su mantenimiento. No funcionaba el gym (no fue notificado). El elevador tampoco funcionó durante un rato. La habitación requiere de mayor limpieza, donde ponen las toallas esta sucio.
Daniel
Friends and Family
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hotel in construction. Main amenities closed such as gym and restaurant upstairs. Rooms are old and hallways need paint asap. Quite expensive for $150 per night. For that price you get a new, clean property with amenities.
Carolina
Business
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Estuve hospedada 4 noches, estaban haciendo remodelaciones y había mucho polvo y suciedad en el lobby. El aire acondicionado y el internet fallaron varias veces durante mi estadía
Dennis
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
under construction..a total joke
Rodrigo Salazar
Business
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very old and bad hotel, rooms are dirty, poorly maintained and equipped. Showers don not work correctly, AC is old and noisy.
Carlos
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The room was too cold and I found out they had problems with the heating system
Miguel angel
4.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
the hotel is in remodeling in trrible access conditions, full of dust, the most offensive thing i have found in a hotel is that they charge you 20 usd if you dont return the card key of the room, it is a total abuse, in my profesional business we are dedicated to card manufacturing for banking, hotels, telecom, etc. and the price of a hotel card is more or less .09 usd,
Read More
Brian
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Roof patio was quiet and great
The front desk staff were the best part
Ross
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Nice place. Bed was comfortable.
Abhijit
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
When we checkedin, the bedsheets had stains but was quickly rectified by the housekeeping staff. Overall we had a good experience.
Helen
4.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Hotel service is not good
Verified traveler
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
The staff in the reception-not helpfull.
They don't know even how to get to the most central turists sites..Not nice. Bad servise in the recepcion. Torn towels!
Verified traveler
4.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Bajo nivel del equipo de recepcion.Parte de las toallas estaban se deshacian. La ventana no se podia abrir.. y no laareglaron poe toda la semana.El servicio del moso y Patrisia la limiadora, excelente.No volveremos
Omar
Business
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Excellent
Jorge
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Staff was A
Amorliz
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
I didn’t get any type of welcome benefit as a VIP member, the front desk was very curt and to the point. However, the restaurant staff is absolutely fantastic, the food and drinks were great. They were extremely welcoming. The view of the castle is a plus. Thank you!
BERENICE
Business
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Una excelente opción
Hector
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The staff is very friendly and great location!
Morella
Business
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The towels in the room are in terrible conditions, old and torn.
Number of reviews per page
20
40