What do past guests say about Hotel Casa De La Palma?

Hotel Casa De La Palma is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Hotel Casa De La Palma

Name: Hotel Casa De La Palma
Address: Calle 3 Oriente No 217 Centro Historico, Puebla, Estado de Puebla, Mexico, 72000, Calle 3 Oriente No 217 Centro Historico, Estado de Puebla, 72000, Mexico
Rating: 8.2

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8.2

/10

Very Good

138 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Every one of the staff members were kind and helpful. The location is impeccable on a quiet street one block from the Zocalo. I had the corner suite, top floor #202 (3rd floor American--walk up) with it's over-the-top colonial decor. There's a 24hr convenience store in the building around the corner. 100 restaurants within a few blocks, Amparo Museum close by. Hotel Casa de la Palma is pleasantly historic and a great value for the wallet.

Eric

10.0

/ 10

Great location, charming old building shaded by old trees. Wonderfully soft bed!

Maria

10.0

/ 10

Amazing location comfy beds in the 2 bedroom suit amazing views from the balcony nice staff Well recommended close to a lot of restaurants tour bus Churro spot

In the Area

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Calle 3 Oriente No 217 Centro Historico, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Hotel Casa De La Palma is a hotel is located at Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Casa De La Palma

Calle 3 Oriente No 217 Centro Historico, Puebla, Estado de Puebla, Mexico, 72000

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Location
Hotel Casa De La Palma is a hotel is located at Puebla.

About Hotel Casa De La Palma

Not all hotel allow guests with pets, but Hotel Casa De La Palma welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Experience a unique stay at the historical building of Hotel Casa De La Palma, which you rarely find in other places.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Casa De La Palma is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Casa De La Palma is the right place to stay.

All facilities in Hotel Casa De La Palma

Common Space

Lobby

Exterior

Others

Restaurant

Transportation

Limited parking
Area shuttle with surcharge

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Hotel Services

Laundry service
Express check-in
Express check-out
24-hour Receptionist

Accommodation Policy & General Information in Hotel Casa De La Palma

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 19:00 - to 12:00
Available rooms at Hotel Casa De La Palma	16
Number of floors in Hotel Casa De La Palma	3
Another facilities in Hotel Casa De La Palma	Limited parking, Area shuttle with surcharge, Free WiFi, Smoke-free area, Laundry service

Frequently asked question in Hotel Casa De La Palma

What are available facilities at Hotel Casa De La Palma?

There are top facilites at Hotel Casa De La Palma such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Casa De La Palma?

The standard check-in time at Hotel Casa De La Palma is starting from 15:00 - 19:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Casa De La Palma

Hotel Casa De La Palma has a 3.5-star rating.

How many floors does Hotel Casa De La Palma have?

Hotel Casa De La Palma has 3.

How many rooms are available at Hotel Casa De La Palma

Hotel Casa De La Palma has 16.

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More Reviews from Other Guests in Hotel Casa De La Palma

Overall Ratings & Reviews Hotel Casa De La Palma

Other sources (138)

8.2

Very Good

From 138 reviews

Cleanliness

8.4

Room Comfort

8.0

Location

9.8

Service and Facilites

8.6

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Traveler Reviews Hotel Casa De La Palma

Number of reviews per page

Top reviews

Antonia

with Friends

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Good location, good service, convenient store steps from the hotel, clean room but in need of repairing things like the cover for the sink and floor drainage and new shower towels. Be prepared, no elevator, no small fridge and no air conditioning (You can ask for a fan at the reception desk).

George

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Pet friendly, but has an extra cost

Verified traveler

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Eric

Leisure with Partner

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Great location, charming old building shaded by old trees. Wonderfully soft bed!

Kate

Leisure with Partner

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

This is unique experience in a colonial building. It is extremely affordable, the staff are friendly and attentive, you can’t beat the location and adjacent restaurants are great.

Maria

Friends and Family with Friends

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Amazing location comfy beds in the 2 bedroom suit amazing views from the balcony nice staff Well recommended close to a lot of restaurants tour bus Churro spot

Sophie Alice

Leisure with Partner

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

This was such a fun place to stay- it’s super historic so it was fun and the room was very unique. Comfortable and excellent location. The warm water was hit or miss and the space is worn but that’s part of the charm of its age. Highly recommend and would stay again.

Marina

Leisure with Partner

8.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Hotel was within walking distance to most amenities. Staff was very helpful as they provided a map with places to visit around the hotel. Room was cleaned daily and was safe as well. The only thing I would consider is you have to use the stairs since there is no elevator. Staff was very helpful at the front desk as they helped us with laundry assistance as well as transportation to the airport early in the morning. There is no restaurant in the hotel but there are plenty of places to eat around the hotel. Beds are a bit hard for me and pillows too soft. Had a great time during our 7 day stay.

Marten

Leisure Family

10.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Excellent view of historic Puebla. Staff were extremely helpful and went above and beyond for us twice.

ARELI

Leisure Family

10.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

Very nice antique place, love it!

MARIA

Leisure with Pet

10.0

/10

Reviewed 121 week(s) ago

Expedia Group verified review

Awesome service

Charles

Leisure Family

10.0

/10

Reviewed 136 week(s) ago

Expedia Group verified review

This hotel is located in a Spanish colonial building that served as a boarding house for newly arrived Spaniards coming to Nueva Espana in the 1700s. Our room had 15' high ceilings and huge windows overlooking the street below. The bathroom was larger than some hotel rooms I've stayed in! While the amenities are very basic (weak wifi, old keys, flat pillows), the experience of staying in such a classic building outweighed any negatives. In addition, the price was very good. Highly recommended for more adventurous travelers who aren't so picky about modern-day conveniences.

harvey

Business and Leisure

10.0

/10

Reviewed 158 week(s) ago

Expedia Group verified review

Graciella is a master of the front desk. She will get you where you need to go. Food, sights, history, just ask. Room was always clean, staff is fantastic. Feels like a place you can live forever!

Juan

Leisure with Partner

10.0

/10

Reviewed 178 week(s) ago

Expedia Group verified review

A block away from Cathedral and city center.

Barbara

Leisure with Friends

8.0

/10

Reviewed 182 week(s) ago

Expedia Group verified review

Rooms and patio are GORGEOUS. Clean and historic. Problems are 1) on a very loud street 2) Beds are way too soft

Gail

Leisure with Friends

8.0

/10

Reviewed 183 week(s) ago

Expedia Group verified review

Beautiful, very large, charming rooms. Excellent value. Great location. On the downside it was noisy outside at night (maybe due to time of year) and the room has no AC or fan. There is no elevator so if that is an issue for the traveler, they should be aware. The staff go out of their way to greet and assist the guests.

Clarence

Leisure with Partner

10.0

/10

Reviewed 195 week(s) ago

Expedia Group verified review

Cute, charming old hotel in a great location!

SCARLETT

with Partner

10.0

/10

Reviewed 256 week(s) ago

Hotels.com verified review

Amazing, this hotel is perfect and full of old charm. I think next time i will book for at least 10 days...this hotel helped me fall in love with Puebla and i cant wait to return...i do wish the rooms where all listed on the hotels site so you knew which one you were actually getting so do your homework or call ahead

Mark

Leisure

10.0

/10

Reviewed 264 week(s) ago

Expedia Group verified review

This hotel is for the traveler who wants to have a taste of the traditional architecture and the flavor of the old city in their living situation. The rooms are large, comfortable and full of character. The hotel has all the problems of a 300 year old property, but the staff is committed to keeping the hotel in good order. If you want to have an experience that is just like any other chain hotel go somewhere else. But if you want a real Puebla location this is it.

Emanuela

Leisure

10.0

/10

Reviewed 265 week(s) ago

Expedia Group verified review

welcoming and covid conscious. Great value.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.