Hotel Casa Once

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9.6
/10
Exceptional
327 reviews

What Guests Say About Their Stay

Noelle

10.0
/ 10
Hotel was very clean and charming. Breakfast was delicious and staff very helpful. I would definitely stay again next time I am in Querétaro.

Ranka

10.0
/ 10
Definitely a hidden gem in the center of town! A boutique hotel with modern furnishings, beautiful shower and gorgeous patio to enjoy the make-to-order breakfast. The hospitality was superb. We’d stay here again without hesitation

danielle

10.0
/ 10
Everything was perfect, including the staff! 💞 Thank you for a wonderful stay! The room was incredibly comfortable, featuring filtered water, a cozy bed, air conditioning, and breakfast included, which I didn't realize at first. The place is beautifully decorated and well-managed. This is definitely the place to book. Trust me, I'm very particular, and I have nothing to complain about. book. Trust me, I'm very particular, and I have nothing to complain about.
In the Area
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Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, Estado de Querétaro, Mexico, 76000

Main Facilities

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Swimming Pool
WiFi
Hotel Casa Once is a hotel is located at Querétaro.
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What's around Hotel Casa Once

Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, Estado de Querétaro, Mexico, 76000
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Lobby Hotel Casa Once
Exterior 2 Hotel Casa Once

Discover More About Hotel Casa Once

General
In Querétaro (Downtown Querétaro)

Location
With a stay at Hotel Casa Once, you'll be centrally located in Querétaro, a 2-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium. This hotel is 8.6 mi (13.9 km) from Antea Lifestyle Center and 0.1 mi (0.2 km) from Ignacio Mena Rosales House of Culture.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Ignacio Mena Rosales House of Culture - 0.2 km / 0.1 mi
Church of the Congregation of Our Lady of Guadeloupe - 0.2 km / 0.1 mi
Plaza de Armas - 0.2 km / 0.1 mi
Government Palace - 0.3 km / 0.2 mi
Casa de la Zacatecana Museum - 0.3 km / 0.2 mi
Plaza de Los Fundadores - 0.5 km / 0.3 mi
Monument to the Corregidora - 0.5 km / 0.3 mi
Zenea Garden - 0.5 km / 0.3 mi
Convent and Temple of Santa Cruz - 0.5 km / 0.3 mi
Theater of the Republic - 0.5 km / 0.3 mi
San Francisco Temple - 0.6 km / 0.3 mi
Querétaro Regional Museum - 0.6 km / 0.4 mi
Temple of Santa Cruz - 0.6 km / 0.4 mi
Templo y Convento de la Santa Cruz - 0.6 km / 0.4 mi
Querétaro Contemporary Art Museum - 0.7 km / 0.4 mi

The nearest major airport is Queretaro Intl. Airport (QRO) - 33.5 km / 20.8 mi

Facilities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include express check-out and a safe deposit box at the front desk.

Dining
Take advantage of the hotel's room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms
Stay in one of 13 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Hotel Casa Once

Swimming Pool Hotel Casa Once
Swimming Pool
Entertainment Facility Hotel Casa Once
Entertainment Facility
Common Space Hotel Casa Once
Common Space
Lobby Hotel Casa Once
Lobby
Exterior Hotel Casa Once
Exterior

Things to Do

  • Outdoor pool
  • Spa
  • Garden
  • Pool sun loungers

General

  • Smoking area
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Hotel Services

  • Express check-out

Accommodation Policy & General Information in Hotel Casa Once

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 22:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 13:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa Once
13
Number of floors in Hotel Casa Once
2
Another facilities in Hotel Casa Once
Outdoor pool, Spa, Garden, Pool sun loungers, Smoking area

Frequently asked question in Hotel Casa Once

What are available facilities at Hotel Casa Once?
There are top facilites at Hotel Casa Once such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casa Once?
The standard check-in time at Hotel Casa Once is starting from 13:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hotel Casa Once provide breakfast?
Yes, Hotel Casa Once provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Casa Once
Hotel Casa Once has a 3.5-star rating.
How many floors does Hotel Casa Once have?
Hotel Casa Once has 2.
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More Reviews from Other Guests in Hotel Casa Once

9.6
Exceptional
From 327 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Casa Once

Number of reviews per page
20
40
Top reviews
Tania
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location
Adrian
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Segunda vez que nos hospedamos aqui las habitaciones, la ubicacion, la decoracion, la amabilidad son excelentes. Les fallan algunos detalles para darles las cinco estrellas. En la primera ocasion no habia nadie para recibirnos y tardaron en abrirnos, la persona que nos atendio, muy amable, pero no parecia conocer los procesos de check in. La segunda vez nos enteramos por casualidad que el hotel esta separado en dos lugares diferentes. No paso nada porque el dueño nos recibio pero eso no queda claro en expedia. Y el ultimo dia el desayuno estaba en el otro lugar, llegamos a las 10:30 am y no nos sirvieron porque el limite esa las 10 am. No recuerdo que nos hayan indicado el horario, ni estaba escrito en algun lugar visible. Les deseamos suerte. Buen lugar y concepto pero al menos nosotros posiblemente ya no regresemos.
Read More
Noelle
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was very clean and charming. Breakfast was delicious and staff very helpful. I would definitely stay again next time I am in Querétaro.
Adrian
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

El hotel es muy bonito. Bien renovado. Sin ruido. Solo al llegar no habia nadie en recepcion y tardaron en el check in. El desyuno muy bueno. El personal muy amable
Ranka
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Definitely a hidden gem in the center of town! A boutique hotel with modern furnishings, beautiful shower and gorgeous patio to enjoy the make-to-order breakfast. The hospitality was superb. We’d stay here again without hesitation
Vijaykumar
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The service staff was really good Ernestina.Unfortunately when we checked in I was given a room right by the busy Road.When shown the room ,I even commented is this going be noisy and was emphatically and categorically told no its acoustic and will have no or very little noise.Total lie as we could not sleep at all .The entire hotel except our two rooms booked were occupied, and we were still given a room that should have not been given to us as we had booked their best room available. Our friends wanted to upgrade and were told there were no other larger suites available.The next day we asked to be moved and were moved into another room and now were told it was the same category of room that I had paid more for than my friends.Lies or not being in a forage country I had no choice but to accept explanations given and keep quite.No credits or anything offered.Be careful if you are booked into Room 1.The manager not honest
Read More
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Bernhard
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel description is misleading - 2 separate hotels called Casa Once actually exist a few blocks apart. Only one has a pool. The one we were staying in did not have a pool. The hotel description on Expedia mixes photos and features of both and presents it as a single hotel which is totally incorrect
lizette
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing hotel
danielle
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was perfect, including the staff! 💞 Thank you for a wonderful stay! The room was incredibly comfortable, featuring filtered water, a cozy bed, air conditioning, and breakfast included, which I didn't realize at first. The place is beautifully decorated and well-managed. This is definitely the place to book. Trust me, I'm very particular, and I have nothing to complain about. book. Trust me, I'm very particular, and I have nothing to complain about.
Read More
Brian
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Hotel Casa Once's unassuming entrance leads to a charming and comfortable hotel with a very pleasant staff. The location is steps away from the flow of the district. A peaceful stay in a lovely city.
Lorelle M
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Amazing staff, great location, perfect amenities.
yarong
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The bed was very comfortable, the courtyard was clean and charming, and there was no noise.
Annie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Lindo lugar, el personal muy amable y las camas super cómodas Lo único que les falta es tener convenio con algún estacionamiento cercano porque nos salió carísimo y en la calle no hay lugar
Joe and Julie
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Charming hotel in historic district
Juan
icon-
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Clean room, good breakfast, great customer service
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everything was excellent at Casa Once!
Geoffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Private. Beautiful.
Ana Maria
icon-with Partner
with Partner
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Nuestra segunda vez en Este Hotel. Siempre es un plaver hospedarme ahi. Camas super comodas el staff super amigable. Muy cerca de todo el centro historico
Chamain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Casa Once

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 327 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casa Once

Number of reviews per page
20
40
Top reviews
Tania
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location
Adrian
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Segunda vez que nos hospedamos aqui las habitaciones, la ubicacion, la decoracion, la amabilidad son excelentes. Les fallan algunos detalles para darles las cinco estrellas. En la primera ocasion no habia nadie para recibirnos y tardaron en abrirnos, la persona que nos atendio, muy amable, pero no parecia conocer los procesos de check in. La segunda vez nos enteramos por casualidad que el hotel esta separado en dos lugares diferentes. No paso nada porque el dueño nos recibio pero eso no queda claro en expedia. Y el ultimo dia el desayuno estaba en el otro lugar, llegamos a las 10:30 am y no nos sirvieron porque el limite esa las 10 am. No recuerdo que nos hayan indicado el horario, ni estaba escrito en algun lugar visible. Les deseamos suerte. Buen lugar y concepto pero al menos nosotros posiblemente ya no regresemos.
Read More
Noelle
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was very clean and charming. Breakfast was delicious and staff very helpful. I would definitely stay again next time I am in Querétaro.
Adrian
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

El hotel es muy bonito. Bien renovado. Sin ruido. Solo al llegar no habia nadie en recepcion y tardaron en el check in. El desyuno muy bueno. El personal muy amable
Ranka
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Definitely a hidden gem in the center of town! A boutique hotel with modern furnishings, beautiful shower and gorgeous patio to enjoy the make-to-order breakfast. The hospitality was superb. We’d stay here again without hesitation
Vijaykumar
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The service staff was really good Ernestina.Unfortunately when we checked in I was given a room right by the busy Road.When shown the room ,I even commented is this going be noisy and was emphatically and categorically told no its acoustic and will have no or very little noise.Total lie as we could not sleep at all .The entire hotel except our two rooms booked were occupied, and we were still given a room that should have not been given to us as we had booked their best room available. Our friends wanted to upgrade and were told there were no other larger suites available.The next day we asked to be moved and were moved into another room and now were told it was the same category of room that I had paid more for than my friends.Lies or not being in a forage country I had no choice but to accept explanations given and keep quite.No credits or anything offered.Be careful if you are booked into Room 1.The manager not honest
Read More
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Bernhard
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel description is misleading - 2 separate hotels called Casa Once actually exist a few blocks apart. Only one has a pool. The one we were staying in did not have a pool. The hotel description on Expedia mixes photos and features of both and presents it as a single hotel which is totally incorrect
lizette
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing hotel
danielle
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was perfect, including the staff! 💞 Thank you for a wonderful stay! The room was incredibly comfortable, featuring filtered water, a cozy bed, air conditioning, and breakfast included, which I didn't realize at first. The place is beautifully decorated and well-managed. This is definitely the place to book. Trust me, I'm very particular, and I have nothing to complain about. book. Trust me, I'm very particular, and I have nothing to complain about.
Read More
Brian
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Hotel Casa Once's unassuming entrance leads to a charming and comfortable hotel with a very pleasant staff. The location is steps away from the flow of the district. A peaceful stay in a lovely city.
Lorelle M
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Amazing staff, great location, perfect amenities.
yarong
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The bed was very comfortable, the courtyard was clean and charming, and there was no noise.
Annie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Lindo lugar, el personal muy amable y las camas super cómodas Lo único que les falta es tener convenio con algún estacionamiento cercano porque nos salió carísimo y en la calle no hay lugar
Joe and Julie
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Charming hotel in historic district
Juan
icon-
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Clean room, good breakfast, great customer service
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everything was excellent at Casa Once!
Geoffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Private. Beautiful.
Ana Maria
icon-with Partner
with Partner
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Nuestra segunda vez en Este Hotel. Siempre es un plaver hospedarme ahi. Camas super comodas el staff super amigable. Muy cerca de todo el centro historico
Chamain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
Number of reviews per page
20
40