Hotel Hacienda Bacalar

Hotels
7.8
/10
Pleasant
320 reviews

What Guests Say About Their Stay

paul

10.0
/ 10
Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee

Margaret

10.0
/ 10
Nice quiet clean hotel with a lovely pool. Easy walk to the Lagoon and restaurants and you start your day with a cooked to order hot breakfast.

Verified traveler

10.0
/ 10
Absolutely INCREDIBLE location. Everything else was just splendid. Great hotel for the price. I would recommend it highly.
In the Area
See Map
Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, Estado de Quintana Roo, Mexico, 77930

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Near Laguna Bacalar Ecological Park
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What's around Hotel Hacienda Bacalar

Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, Estado de Quintana Roo, Mexico, 77930
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General


Near Laguna Bacalar Ecological Park

Location


When you stay at Hotel Hacienda Bacalar in Bacalar, you'll be near the beach, within a 5-minute drive of Laguna Bacalar Ecological Park and Lake Bacalar. This hotel is 0.4 mi (0.7 km) from Municipal Spa of Bacalar and 0.6 mi (1 km) from Cenote Negro.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Municipal Spa of Bacalar - 0.7 km / 0.4 mi
Cenote Negro - 0.8 km / 0.5 mi
Zócalo - 1 km / 0.6 mi
Fort of San Felipe - 1.1 km / 0.7 mi
Laguna Bacalar Ecological Park - 1.7 km / 1.1 mi
Lake Bacalar - 1.8 km / 1.1 mi
Ecopark Bacalar - 2.1 km / 1.3 mi
Cenote Esmeralda - 2.6 km / 1.6 mi
Cenote Cocalitos - 3.6 km / 2.2 mi
Cenote Azul - 4 km / 2.5 mi
Polytechnic University of Bacalar - 4.2 km / 2.6 mi
Laguna Milagros - 26.8 km / 16.7 mi
Payo Obispo Zoo - 37 km / 23 mi
Santuario del Manati - 38.2 km / 23.7 mi
Dr. Alfredo Barrera Marin Botanical Garden - 38.2 km / 23.7 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37.1 km / 23 mi
Corozal (CZH) - 50.7 km / 31.5 mi

The preferred airport for Hotel Hacienda Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.).

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.

Dining


Local cuisine breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 28 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.

All facilities in Hotel Hacienda Bacalar

Swimming Pool Hotel Hacienda Bacalar
Swimming Pool
Common Space Hotel Hacienda Bacalar
Common Space
Lobby Hotel Hacienda Bacalar
Lobby
Accommodation Services Hotel Hacienda Bacalar
Accommodation Services
Exterior Hotel Hacienda Bacalar
Exterior

Things to Do

  • Library
  • Barbecue
  • Picnic area
  • Garden

General

  • Refrigerator (shared)
  • Parking
  • Terrace

Transportation

  • Storage
  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel Hacienda Bacalar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • There is limited hot water on site.
  • One child 10 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 17:00
Check-out:
Before 12:00

  • Fee for local cuisine breakfast: approximately MXN 70 to 150 for adults, and MXN 60 to 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO, Limited hot water onsite, No elevators

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 17:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Hacienda Bacalar
28
Number of floors in Hotel Hacienda Bacalar
2
Another facilities in Hotel Hacienda Bacalar
Library, Barbecue, Picnic area, Garden, Refrigerator (shared)

Frequently asked question in Hotel Hacienda Bacalar

What are available facilities at Hotel Hacienda Bacalar?
There are top facilites at Hotel Hacienda Bacalar such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Hacienda Bacalar?
The standard check-in time at Hotel Hacienda Bacalar is starting from 15:00 - 17:00 while the latest check-out time is at Before 12:00
Does Hotel Hacienda Bacalar provide breakfast?
Yes, Hotel Hacienda Bacalar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Hacienda Bacalar
Hotel Hacienda Bacalar has a 2.5-star rating.
How many floors does Hotel Hacienda Bacalar have?
Hotel Hacienda Bacalar has 2.
See All

More Reviews from Other Guests in Hotel Hacienda Bacalar

7.8
Pleasant
From 320 reviews
Cleanliness

8.4

Room Comfort

7.4

Location

8.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Hotel Hacienda Bacalar

Number of reviews per page
20
40
Top reviews
Tawfiq
icon-Leisure
Leisure
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Overall average
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee
Dolev
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏
Pamela
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Friendly staff. Big room. Good shower. Complimentary drinking water available.
Daniel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Read More
Eddie
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Worth the price, few blocks away from the main square, nevertheless the town is super walkable
Margaret
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Nice quiet clean hotel with a lovely pool. Easy walk to the Lagoon and restaurants and you start your day with a cooked to order hot breakfast.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 272 week(s) ago

Expedia Group verified review

No hot water. The shower was not good. But the housekeeper was excellent
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Good location , staff was always friendly and available.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Hotel only had about 30 rooms, so was nice not to be in a large hotel. All staff very nice. Rooms were large. Rooms could have used another end table or some kind of dresser if staying longer, as nowhere to really unpack your stuff.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

No water pressure, staff was rude and dismissive, everything the hotel offers is very limited. Awful experience
Juice
icon-Leisure
Leisure
6.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Great front desk attendance. Not properly cleaned before check in, hair in shower and floor. Needs a deep clean. Very loud, everything echoes from other rooms and hard to sleep. WiFi was very bad for long periods all over the property. It’s a budget place (but still not cheap) but there is no excuse for lack of basic cleanliness and being kept awake late because of loud people on and around the property.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Absolutely INCREDIBLE location. Everything else was just splendid. Great hotel for the price. I would recommend it highly.
Amber
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Great, safe, clean hotel! Breakfast was eggs & beans or fruit with juice or coffee. AC worked great, hot water and WiFi not so much. The lobby area has WiFi. Close enough to walk everywhere. My only suggestion would be to have drinking water offered in the lobby to refill water bottles. I didn’t like having to buy bottled water from the store, I rather pay the hotel more and reduce the plastic consumption by refilling my reusable bottle.
Read More
Olena
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

The check in experience was really bad. The receptionist was rude. Started talking to other customers on the middle of check in and when I pointed that out said that he is not willing to lose any business because of this check in ... Breakfast is very basic either eggs with beens or fruit, not both. The instant coffee was not good and weak 😔
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Room could have been cleaner, but you get what you pay for
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Decent for the affordability and delicious complimentary breakfast. Conveniently close to the lagoon.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Very bad hot water system, no hot water......... .................... ............................
Carla
10.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Nice pool. E-Z check in. Very secure, 24hr gate watched. Breakfast included, fruit or eggs. Walkable to town.
kim
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

We had a lovely stay. The premises was spotless. The staff was super accommodating and friendly. The wonderful breakfast and pool was a real bonus. I would highly recommend and hope to return myself.
Number of reviews per page
20
40

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Lobby 4 Hotel Hacienda Bacalar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 320 reviews
Cleanliness

8.4

Room Comfort

7.4

Location

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hacienda Bacalar

Number of reviews per page
20
40
Top reviews
Tawfiq
icon-Leisure
Leisure
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Overall average
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee
Dolev
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏
Pamela
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Friendly staff. Big room. Good shower. Complimentary drinking water available.
Daniel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Read More
Eddie
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Worth the price, few blocks away from the main square, nevertheless the town is super walkable
Margaret
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Nice quiet clean hotel with a lovely pool. Easy walk to the Lagoon and restaurants and you start your day with a cooked to order hot breakfast.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 272 week(s) ago

Expedia Group verified review

No hot water. The shower was not good. But the housekeeper was excellent
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Good location , staff was always friendly and available.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Hotel only had about 30 rooms, so was nice not to be in a large hotel. All staff very nice. Rooms were large. Rooms could have used another end table or some kind of dresser if staying longer, as nowhere to really unpack your stuff.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

No water pressure, staff was rude and dismissive, everything the hotel offers is very limited. Awful experience
Juice
icon-Leisure
Leisure
6.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Great front desk attendance. Not properly cleaned before check in, hair in shower and floor. Needs a deep clean. Very loud, everything echoes from other rooms and hard to sleep. WiFi was very bad for long periods all over the property. It’s a budget place (but still not cheap) but there is no excuse for lack of basic cleanliness and being kept awake late because of loud people on and around the property.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Absolutely INCREDIBLE location. Everything else was just splendid. Great hotel for the price. I would recommend it highly.
Amber
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Great, safe, clean hotel! Breakfast was eggs & beans or fruit with juice or coffee. AC worked great, hot water and WiFi not so much. The lobby area has WiFi. Close enough to walk everywhere. My only suggestion would be to have drinking water offered in the lobby to refill water bottles. I didn’t like having to buy bottled water from the store, I rather pay the hotel more and reduce the plastic consumption by refilling my reusable bottle.
Read More
Olena
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

The check in experience was really bad. The receptionist was rude. Started talking to other customers on the middle of check in and when I pointed that out said that he is not willing to lose any business because of this check in ... Breakfast is very basic either eggs with beens or fruit, not both. The instant coffee was not good and weak 😔
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Room could have been cleaner, but you get what you pay for
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Decent for the affordability and delicious complimentary breakfast. Conveniently close to the lagoon.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Very bad hot water system, no hot water......... .................... ............................
Carla
10.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Nice pool. E-Z check in. Very secure, 24hr gate watched. Breakfast included, fruit or eggs. Walkable to town.
kim
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

We had a lovely stay. The premises was spotless. The staff was super accommodating and friendly. The wonderful breakfast and pool was a real bonus. I would highly recommend and hope to return myself.
Number of reviews per page
20
40