Are there any parking spots at Hotel Lucerna Ciudad Juarez ?

Yes: Yes, there are parking spots at Hotel Lucerna Ciudad Juarez

What do past guests say about Hotel Lucerna Ciudad Juarez?

Hotel Lucerna Ciudad Juarez is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Lucerna Ciudad Juarez

Name: Hotel Lucerna Ciudad Juarez
Address: Paseo Triunfo De La Republica 3976, Juárez, Ciudad Juárez, Estado de Chiapas, Mexico, 32200, Paseo Triunfo De La Republica 3976, Estado de Chiapas, 32200, Mexico
Rating: 8.8

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8.8

/10

Very Good

1,181 reviews

What Guests Say About Their Stay

Yadira

10.0

/ 10

Excelente hotel llevo aproximadamente 18 años, quedándome en el mismo Hotel Lucernas cuando viajo a cd Juárez y siempre súper amables muy limpio el almuerzo riquísimo súper limpio la cosina el personal súper amables 💯 recomendable

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alejandra

10.0

/ 10

I very much enjoyed my stay at Lucerna. It is clean, affordable, staff is super hospitable! The breakfast at the restaurant in not included but it's a discounted rate and it is DELICIOUS, we also had wings and fries from there which were also great. Drinks at the bar are made to order, fresh! The breakfast included in your stay is on the 6th floor, it is limited but it also very delicious and serves is good. They also have a happy hour on the 6th floor which is very enjoyable ! The pool area and pool could be a little cleaner but it was also nice. They also provide transport to consulate appointments. Ivan is a staff member and he was awesome, he was a serve at HH, bellhop, driver all the things! The server in the evening time I forgot his name but he was also ver accommodating! Very safe, stores are walking distance, secure parking available if needed.

Lorena

10.0

/ 10

Desde la llegada hasta la ida, todo estuvo excelente. El trato del personal fue muy bueno! Las bebidas estaban muy ricas, el desayuno incluido no tiene mucha variedad pero estaba bueno.

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In the Area

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Paseo Triunfo De La Republica 3976, Juárez, Ciudad Juárez, Estado de Chiapas, Mexico, 32200

Main Facilities

This accommodation offers:

Outdoor pool

Laundry service

Parking

Fitness center

Elevator

Garden

Fitness center

Hotel Lucerna Ciudad Juarez is a hotel is located at Ciudad Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Lucerna Ciudad Juarez

Paseo Triunfo De La Republica 3976, Juárez, Ciudad Juárez, Estado de Chiapas, Mexico, 32200

Discover More Places

Discover More About Hotel Lucerna Ciudad Juarez

General
Near Hospital de la Mujer

Location
With a stay at Hotel Lucerna Ciudad Juarez, you'll be centrally located in Ciudad Juárez, steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas. This luxury hotel is 1 mi (1.6 km) from Jaime Canales Lira Stadium and 1.1 mi (1.8 km) from Estadio 20 de Noviembre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de la Mujer - 0.3 km / 0.2 mi
Emotion Casino - 0.6 km / 0.4 mi
Plaza de las Americas - 0.6 km / 0.4 mi
Ciudad Juárez Art Museum - 0.9 km / 0.6 mi
Jaime Canales Lira Stadium - 1 km / 0.6 mi
Estadio 20 de Noviembre - 1.3 km / 0.8 mi
Paso del Norte Cultural Center - 1.4 km / 0.9 mi
Edificio de Posgrado UACH - 1.5 km / 1 mi
UACJ - Universidad Autónoma de Ciudad Juárez - 2.1 km / 1.3 mi
Monument Mexicanidad - 2.9 km / 1.8 mi
Benito Juarez Monument - 3.2 km / 2 mi
Benito Juárez Olympic Stadium - 3.4 km / 2.1 mi
Chamizal Museum of Archaeology - 3.6 km / 2.3 mi
Museum of the Border Revolution - 3.6 km / 2.3 mi
Chamizal Federal Public Park - 3.6 km / 2.3 mi

The nearest airports are:
El Paso International Airport (ELP) - 15.6 km / 9.7 mi
Ciudad Juarez Intl. Airport (CJS) - 13.1 km / 8.2 mi

The preferred airport for Hotel Lucerna Ciudad Juarez is Ciudad Juarez Intl. Airport (CJS).

Facilities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Acueducto, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to noon.

Rooms
Make yourself at home in one of the 138 guestrooms. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes.

All facilities in Hotel Lucerna Ciudad Juarez

Facility

Outdoor pool

Swimming Pool

Fitness Center

Common Space

Lobby

Accommodation Services

Kids and Pets

Babysitting

Things to Do

Outdoor pool
Garden
Fitness center

Food and Drinks

Buffet breakfast
Breakfast

Connectivity

Free WiFi

General

Banquet
Smoking area
Parking
Terrace

Accessibilty

Wheelchair accessible
Accessible parking

Public Facilities

Safety deposit box
Elevator

Hotel Services

Laundry service
Wedding service
Porter
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Business center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Lucerna Ciudad Juarez

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The deposit amount is equivalent to 1 night if paid in cash.

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Lucerna Ciudad Juarez	138
Number of floors in Hotel Lucerna Ciudad Juarez	7
Another facilities in Hotel Lucerna Ciudad Juarez	Babysitting, Outdoor pool, Garden, Fitness center, Buffet breakfast

Frequently asked question in Hotel Lucerna Ciudad Juarez

What is normal check-in & check-out time at Hotel Lucerna Ciudad Juarez?

The standard check-in time at Hotel Lucerna Ciudad Juarez is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Lucerna Ciudad Juarez provide breakfast?

Yes, Hotel Lucerna Ciudad Juarez provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Lucerna Ciudad Juarez

Hotel Lucerna Ciudad Juarez has a 4.5-star rating.

How many floors does Hotel Lucerna Ciudad Juarez have?

Hotel Lucerna Ciudad Juarez has 7.

How many rooms are available at Hotel Lucerna Ciudad Juarez

Hotel Lucerna Ciudad Juarez has 138.

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More Reviews from Other Guests in Hotel Lucerna Ciudad Juarez

Overall Ratings & Reviews Hotel Lucerna Ciudad Juarez

Other sources (1,181)

8.8

Very Good

From 1,181 reviews

Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews Hotel Lucerna Ciudad Juarez

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Top reviews

Adriana

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

que necesitan poner mas toallas pequeñas en los baños ya lo he dicho

OMAR

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The property was in poor condition. The room appeared dirty, with hair on the bed and stained curtains. The air conditioning was not working properly and did not cool the room. The elevator was out of service, so we had to use the service elevator, which was very inconvenient for both the guests and the staff. Our room was supposed to be ready at 3:00 p.m., but we didn’t receive it until 4:00 p.m. because the front desk employee “forgot” that we were waiting.

Daniel

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Excelente

Danira

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I paid about $140 USD for one night and expected a clean, comfortable room. I arrived around 5:30 PM but had to wait about an hour because they said no rooms were clean. When I finally got to my room, it was around 30°C (86°F). I assumed the AC had been off, but within one hour I realized it wasn’t cooling properly and contacted the front desk. From then until almost midnight, I was repeatedly told to wait. Maintenance came several times and admitted the AC wasn’t cooling at full capacity. I asked for another room or a refund, but was told the hotel was fully booked and nothing could be done. By 11 PM, the room had only cooled to about 25°C (77°F). The room also wasn’t clean. The toilet contained urine, there was hair on the bathroom floor, and hair in the shower, despite my waiting an hour for it to supposedly be cleaned. The hallways were also extremely hot, making it clear the lack of air conditioning wasn’t limited to my room. Afterward, I noticed other guests had reported similar issues with hot rooms and cleanliness. Thankfully, Expedia stepped in after the hotel refused to help and resolved the situation. I truly appreciate Expedia’s outstanding customer service. For the price, I expected much better. I cannot recommend this hotel.

Siyar

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Only giving 4 stars because the room was very hot and adjusting temperature was a bit confusing and didn’t work well for me, it was very hot in my room but other than that I love the hotel nice clean and friendly staffing

Ismael

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location close to many shops and restaurant

Isrrael

Business with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The air conditioning needs to fix because all the room are to hot we are no able to rest also the tv are to samall and there is cold water

Marco

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Overol it was a pleasant stay, the stag was very nice, helpful

Nora

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Staff and property is always excellent

Arturo

Family

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was awesome and waiters very nice great service. Check in took about 45 minutes very busy should have more than one person at front desk

Hilda

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Clean room. A little pricey for drinks and food. Parking is a little tight

Edith

with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The air conditioner was not working properly

Gricel

with Children

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Not what it used to be.

Marco

with Partner

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Lack of good management, too many littel detais that can be address with a good manager.

ISAAC

with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great location but out bed blankets were dirty and stained. They need to keep them more clean. Out towels were so used that they look dirty.

Arturo

with Partner

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

No coment

Yadira

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Javier

Business

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The ac did not cool down at all the phone didi not work we had to go down and order from the restaurant the worst night ever

lucia

Family

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Parking was good and seemed secure. One of the beds in the room had hairs (not mine) all over. Bathroom shower needed repair, tub faucet was barely hanging on. Annoying beeping sound when shower on. Sink sprayed everywhere when you turned on, causing water to flood the counter and drip to the floor. Only one working elevator so often had to wait if someone was using it. Max capacity of 5 ppl in elevator. AC took long to cool - room was very hot at first and you have to leave the key to make sure it doesn’t turn off when you’re away. Never reached set point. Tv was hard to work and volume only worked from the tv not remote. Staff wasn’t rude but not friendly upon check in. I asked about extending our stay and was told I needed to ask when I checked out. I had to ask the restaurant about the breakfast buffet process and hours. Waiters were very nice and attentive, the most helpful and friendly staff were the waiters. Expected more for the price and level of hotel- supposed to be 4 stars. Glad I didn’t extend my stay, went accross the street to iStay- although more dated rooms, they were friendlier, cleaner more amenities and better proximity to stores without crossing the busy street.

alejandra

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.