Hotel Na'Lum

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9.2
/10
Exceptional
65 reviews

What Guests Say About Their Stay

JENIFER

10.0
/ 10
Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
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JASMANY

10.0
/ 10
The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.

Brenda

10.0
/ 10
Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
In the Area
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Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristobal De Casas, Estado de Chiapas, Mexico, 29296

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Na'Lum is a good choice when you are visiting San Cristóbal de las Casas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Na'Lum

Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristobal De Casas, Estado de Chiapas, Mexico, 29296
Discover More Places
Lobby Hotel Na'Lum
Exterior 2 Hotel Na'Lum

Discover More About Hotel Na'Lum

Location
Staying at Hotel Na'Lum is a good choice when you are visiting San Cristóbal de las Casas.

About Hotel Na'Lum

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Na'Lum is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Hotel Na'Lum will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Na'Lum

Common Space Hotel Na'Lum
Common Space
Lobby Hotel Na'Lum
Lobby
Exterior Hotel Na'Lum
Exterior
Others Hotel Na'Lum
Others
Restaurant Hotel Na'Lum
Restaurant

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Garage
  • Area shuttle with surcharge

General

  • Parking
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Na'Lum

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Na'Lum
12
Another facilities in Hotel Na'Lum
Smoke-free area, Coffee shop, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Na'Lum

What are available facilities at Hotel Na'Lum?
There are top facilites at Hotel Na'Lum such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Na'Lum?
The standard check-in time at Hotel Na'Lum is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hotel Na'Lum provide breakfast?
Yes, Hotel Na'Lum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Na'Lum
Hotel Na'Lum has a 2.5-star rating.
How many rooms are available at Hotel Na'Lum
Hotel Na'Lum has 12.
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More Reviews from Other Guests in Hotel Na'Lum

9.2
Exceptional
From 65 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Na'Lum

Number of reviews per page
20
40
Top reviews
JENIFER
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
Read More
JASMANY
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

The hotel was so unique, so quiet, it was a nice stay overall.
Jackie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Very clean, beautifully decorated interior.
Ronald J.
icon-with Partner
with Partner
8.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
manuela
icon-with Partner
with Partner
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Very quite nice and clean , people very polite.
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Verified traveler
6.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The hotel is far away from downtown. There is no restaurant in the hotel, making it very inconvenient to eat, especially in the evening.
Damaris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
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claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

La tranquilidad
Raul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
CESAR
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Sn
Erika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Todo estuvo excelente, habitación, servicio y estancia.
Genoveva
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Yessica Selene
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Yesica
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Exelente
Jose Fernando
icon-Business Family
Business Family
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
Read More
JOSE ALEJANDRO
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

El hotel es bonito y limpio El diseño es acorde al lugar El exterior no tan favorable pero no es de mucha importancia para mí En conclusión bien lugar bonito y limpio
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Na'Lum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 65 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Na'Lum

Number of reviews per page
20
40
Top reviews
JENIFER
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
Read More
JASMANY
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

The hotel was so unique, so quiet, it was a nice stay overall.
Jackie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Very clean, beautifully decorated interior.
Ronald J.
icon-with Partner
with Partner
8.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
manuela
icon-with Partner
with Partner
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Very quite nice and clean , people very polite.
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Verified traveler
6.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The hotel is far away from downtown. There is no restaurant in the hotel, making it very inconvenient to eat, especially in the evening.
Damaris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Read More
claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

La tranquilidad
Raul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
CESAR
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Sn
Erika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Todo estuvo excelente, habitación, servicio y estancia.
Genoveva
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Yessica Selene
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Yesica
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Exelente
Jose Fernando
icon-Business Family
Business Family
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
Read More
JOSE ALEJANDRO
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

El hotel es bonito y limpio El diseño es acorde al lugar El exterior no tan favorable pero no es de mucha importancia para mí En conclusión bien lugar bonito y limpio
Number of reviews per page
20
40