Hotel Secreto

The staff were friendly, but it seems the furnitures need some upgrades. The mirror table in our room looks ages ago, and maybe the pint too. Also, we killed 30+ mosquitoes in our room in 24hours. The house keeping came for the cleaning the next day but still leave the door open although we specially told the front desk please keep the door closed to prevent mosquitoes. The location of the hotel is great.

A perfect location. The room was brilliant and the staff very friendly and helpful. We really enjoyed the Hotel Secreto

Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.

It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!

Beach rocky, hotel good for price. Room comfortable and quiet.

This hotel is a hidden gem, located a short walk from all the action and top beaches, but tucked away in a quiet alcove with a stunning pool that overlooks a deserted beach, which I had to myself whenever I wanted it. Everything is spotlessly clean. The lovely staff are super-friendly and helped with dinner recommendations, found a therapist to give me a massage within 10 minutes, even though it was the usual ladies day off and couldn’t be friendlier. The bar by the pool makes delicious (strong!) cocktails. The gym is quite basic (and very hot - give it 10 mins for the AC and all the fans to take effect!!!) but does what it needs to do (unless you’re after cardio). Loved it so much I stayed an extra night. Strong recommendation!

The staff are positive and very helpful. Only drawback is inability to snorkel off the beach (prohibited) but the pool is one of the nicest I've ever swam in. Rooftop bar is spectacular and the showers, beds and rooms are excellent. Will stay again next time, too. Great value for cost.

The staff was wonderful. Beautiful property.

Tucked away just off the main streets of downtown Isla Mujeres, Hotel Secreto is a true hidden gem. This secure, boutique hotel offers card-only access and a peaceful retreat from the island’s hustle and bustle. We stayed in a first-floor room with a private patio overlooking the pool and a partial view of the ocean. It featured a table, chairs, and a cozy lounging bed—the perfect spot to unwind. The pool was a nightly favorite for us, with just the right temperature to relax under the stars while listening to the gentle sound of ocean waves. We were even lucky enough to spot sea turtles nesting along the shore—truly unforgettable! The staff were friendly and helpful when approached, with small touches like opening the front door for us daily so we didn’t need to pull out our key card. The pool and rooftop bar attendants were also very kind and welcoming. While the hotel is quiet and restful, two small notes: the air fresheners used throughout are a bit strong, and the room could benefit from a ceiling or portable fan. That said, this hotel is an incredible value. The property is kept exclusive—only guests and rooftop bar patrons are allowed—which made it feel private and serene. We’ll absolutely be back when staying on the north end of the island. Highly recommended for couples or solo travelers seeking tranquility and charm.

The hotel felt very secluded and had a nice sand beach area. Not a beach for swimming. Too rocky but you can walk along the sand to a nice swimming beach (Playa Norte). Nice spa for massages. Beautiful patio with lounge bed with an ocean view. Highly recommend booking an ocean view Rooftop restaurant/bar. Great view at sunset! Easy walk to shopping and dining. Can rent a golf cart which makes it nice!

If you’re looking for a quiet getaway but still want quick access to many dining options look no further! Hotel Secreto delivers everything it promises and more. The rooms and amenities are top notch, the staff is always willing to help, and the location lets you find your perfect balance between privacy and Isla’s bountiful nightlife. We loved our stay and will be staying here whenever we’re back!

We had a great stay at Hotel Secreto. Looking forward to visiting again.

Secreto is now our home away from home! We go to Isla Mujeres at least once a year and we won’t stay anywhere else! The ladies at the desk are all amazing! Angel on the roof is great!

The hotel was delightful, and the staff couldn’t have been nicer. Unfortunately Isla Mujeres does not have great food. This is not my first time to the island. We tried three of the recommended restaurants. All were mediocre at best. Secreto is wonderful!

We prefer this type of smaller resort feel. Secreto is in good condition, but you need to appreciate the modern style, sacrificing drawers / closet storage space.

Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte

Awesome place great service and great food in the area.

What a perfect way to spend our first ever vacation there. The staff was amazing and the property was conveniently located. If I had a wish for future enhancements I would add (1) Hot Tub, (2) Chair in room & (3) Clean and modernize Gym. All in all we loved our stay here.

Great place

Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.