Mia Bacalar Luxury Resort & Spa

Resorts
8.4
/10
Very Good
237 reviews

What Guests Say About Their Stay

Susan
10.0
/ 10
I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.
Juan Diaz
10.0
/ 10
Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!
Guillermo de la Torre
10.0
/ 10
Hotel muy bien localizado y el servicio muy bueno. Buena seleccion de menu en desayuno y cena.
In the Area
See Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, Estado de Quintana Roo, Mexico, 77930

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Mia Bacalar Luxury Resort & Spa is a good choice when you are visiting Bacalar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mia Bacalar Luxury Resort & Spa

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Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, Estado de Quintana Roo, Mexico, 77930
Others Mia Bacalar Luxury Resort & Spa
Others 2 Mia Bacalar Luxury Resort & Spa

Discover More About Mia Bacalar Luxury Resort & Spa

Location


Staying at Mia Bacalar Luxury Resort & Spa is a good choice when you are visiting Bacalar.

About Mia Bacalar Luxury Resort & Spa

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mia Bacalar Luxury Resort & Spa exclusively for you.

Get precious and unforgettable moment during your stay at Mia Bacalar Luxury Resort & Spa.

All facilities in Mia Bacalar Luxury Resort & Spa

Others Mia Bacalar Luxury Resort & Spa
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Marina
  • Garden
  • Spa
  • Beach towel
  • Sauna
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Parking
  • Banquet
  • Terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mia Bacalar Luxury Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 1100
  • Pet fee: MXN 1500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mia Bacalar Luxury Resort & Spa
23
Number of floors in Mia Bacalar Luxury Resort & Spa
2
Another facilities in Mia Bacalar Luxury Resort & Spa
Romantic proposal packages, Beach umbrella, Outdoor pool, Marina, Garden

Frequently asked question in Mia Bacalar Luxury Resort & Spa

What are available facilities at Mia Bacalar Luxury Resort & Spa?
There are top facilites at Mia Bacalar Luxury Resort & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mia Bacalar Luxury Resort & Spa?
The standard check-in time at Mia Bacalar Luxury Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mia Bacalar Luxury Resort & Spa provide breakfast?
Yes, Mia Bacalar Luxury Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mia Bacalar Luxury Resort & Spa

8.4
Very Good
From 237 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.2

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Traveler Reviews Mia Bacalar Luxury Resort & Spa

Number of reviews per page
20
40
Top reviews
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.
BERNADETTE
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.
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Juan Diaz
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!
ALEJANDRO
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.
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Nio
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

i dont like the hotel
SOLANGE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
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Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
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Guillermo de la Torre
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Hotel muy bien localizado y el servicio muy bueno. Buena seleccion de menu en desayuno y cena.
Raul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
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Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Muy padre todo solo en la noche era un problema las hormigas para los niños y deberían tener un paquete todo incluido
Auden
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Very peaceful and quite
Matt
4.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
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Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Doris
icon- Family
Family
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Exelent
Brian
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
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Paola
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

El hotel està en una zona de sorprendente belleza natural y asumo que a esto se debe el alto precio. La habitacion, excelente. Las instalaciones no muy lujosas comparadas con otros hoteles de lujo en Riviera Maya pero comparados con los de la zona es de lo mejor. Excelente destino turistico para relajarse del ritmo acelerado de vida de la Ciudad
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Menachem
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

My Sun fell in a broken hole in the terrace
Mauricio
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Megan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Cute eco-friendly resort. Food at the rest was great. Friendly staff. Overall nice experience.
Brenda Nataly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Amazing service & great food!
Number of reviews per page
20
40

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