NAJ Boutique Hotel-Aldea Zama

Apartments
9.2
/10
Exceptional
67 reviews

What Guests Say About Their Stay

Fiona

10.0
/ 10
Loved the staff and design of the hotel. Location a bit noisy at some times of day with the traffic. Will stay again .

Shahab

10.0
/ 10
Room are designed beautifully and located conveniently in an upscale part of town. We got upgraded to the king suite. Would stay again!

Gabriela

10.0
/ 10
The room was superb, had its own jacuzzi in it. Clean and great decor. Staff was very friendly. Highly recommend it
In the Area
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CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
NAJ TULUM is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around NAJ Boutique Hotel-Aldea Zama

CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, Estado de Quintana Roo, Mexico, 77760
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Discover More About NAJ Boutique Hotel-Aldea Zama

Location


NAJ TULUM is located in area / city Tulum.

About NAJ TULUM

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

NAJ TULUM is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at NAJ TULUM.

All facilities in NAJ Boutique Hotel-Aldea Zama

Others NAJ Boutique Hotel-Aldea Zama
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Concierge

General

  • Rooftop terrace
  • Parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in NAJ Boutique Hotel-Aldea Zama

Important Note
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at NAJ Boutique Hotel-Aldea Zama
14
Another facilities in NAJ Boutique Hotel-Aldea Zama
Romantic proposal packages, Beach umbrella, Outdoor pool, Picnic area, Garden

Frequently asked question in NAJ Boutique Hotel-Aldea Zama

What are available facilities at NAJ Boutique Hotel-Aldea Zama?
There are top facilites at NAJ Boutique Hotel-Aldea Zama such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at NAJ Boutique Hotel-Aldea Zama?
The standard check-in time at NAJ Boutique Hotel-Aldea Zama is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of NAJ Boutique Hotel-Aldea Zama
NAJ Boutique Hotel-Aldea Zama has a 5.0-star rating.
How many rooms are available at NAJ Boutique Hotel-Aldea Zama
NAJ Boutique Hotel-Aldea Zama has 14.
Are there any parking spots at NAJ Boutique Hotel-Aldea Zama ?
Yes: Yes, there are parking spots at NAJ Boutique Hotel-Aldea Zama
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More Reviews from Other Guests in NAJ Boutique Hotel-Aldea Zama

9.2
Exceptional
From 67 reviews
Cleanliness

9.6

Room Comfort

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NAJ Boutique Hotel-Aldea Zama

Number of reviews per page
20
40
Top reviews
Timothée
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff
Fiona
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the staff and design of the hotel. Location a bit noisy at some times of day with the traffic. Will stay again .
Shahab
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room are designed beautifully and located conveniently in an upscale part of town. We got upgraded to the king suite. Would stay again!
Gabriela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was superb, had its own jacuzzi in it. Clean and great decor. Staff was very friendly. Highly recommend it
Keltie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Had a great time, always felt safe. Raquel was wonderful!
Tanisha
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was very
Denis
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Note I didnt get an upgrade because I had the top grade penthouse accomodation. The entire property is well kept and spotless. The staff work hard and it shows. Raquel the TAJ Experience Curator was superbe and kept in touch everyday to inquire if anything was needed or arrange and make happen an excursion if I wanted one. I was here to rest from a hectic life and job back home. The bed was a sleep magnet and managed to extract all the fatigue from my body. The Taj is a fabulous and unique treasure and I'm grateful to have had the privilege to stay here. NOTE...in a previous feedback I erroneously mentioned that I did not get the VIP perk and that I had been downgraded. THIS WAS A MISTAKE AND I APOLOGIZE FOR THE CONFUSION. Please extend my deepest apologies to property management.
Read More
Denis
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I made a mistake on a review i submitted 1 hr ago. I actually did get the VIP free internet and i was NOT downgraded. My mistake and I apologize. Note that this correction was not made after speaking with front staff. I am the one that wants to keep the review accurate and reflective of my favorable accommodation. .
Emmett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Away from Tulum main st hustle and bustle. Easy 30 minute walk into town. The hotel and grounds are beautiful. Noisy street behind the building.
valerie
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hostess Raquel was Kind and she provided us with an upgrade to our room with a kings size bed. she stayed in contact with us and the property was cute. the pool is best at night in the day the hot sun makes it feel like a bathtub other than that everything was spot on. WILL DEFINETLY GO AGAIN!
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful courtyard
Chrystal Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was clean, linens were great, bed was super comfortable. Access to variety store across street. Neighborhood is up and coming with a lot of new places, walking distance to great restaurants less about 15-20 min. Fairly quiet, except motor vehicle noise can be heard throughout night. We wanted of May so start of the off season. Would good back again!
Read More
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay.
ERIC
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The sound from the cars on the street was too much and could not fall asleep. The banister on the stairs was broken and almost fell on us. The last thing is access to this hotel is very difficult. There’s no direct way to get here. It’s a lot small streets you have to take so get your navigation out.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great place
Emily Lopez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Had an amazing stay at NAJ Tulum. The room gave off the tulum esthetics and we also had a private plunge pool. Had access to the roof top pool as well which was empty each time we went up which I loved! Braulio & Alfonso made us feel very safe and welcomed. Will definitely visit again when coming to tulum. Thanks again!!
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations.
Asia
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Brauli was great! Stay was great!
Christi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This place is more of a 3 star. It does not look as luxurious in person as it did on the pics. The guy who manages it is helpful and it is close to everything. The birds in the am and cars driving is definitely annoying. Its cool if you need a cheaper spot in tulum.
Shawnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Brujlio was the best host. He was there right when we arrived. He was the sweetest & welcoming host I ever dealt with. He made us feel like we were at home. We felt safe & comfortable. The pictures does this place no justice. This was our first time coming to Tulum & it looks like we will be back soon & often. The experience was so amazing. Such a beautiful place. I cant wait to come back. Thank you again Brujlio.
Read More
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 NAJ Boutique Hotel-Aldea Zama

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 67 reviews
Cleanliness

9.6

Room Comfort

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NAJ Boutique Hotel-Aldea Zama

Number of reviews per page
20
40
Top reviews
Timothée
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff
Fiona
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the staff and design of the hotel. Location a bit noisy at some times of day with the traffic. Will stay again .
Shahab
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room are designed beautifully and located conveniently in an upscale part of town. We got upgraded to the king suite. Would stay again!
Gabriela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was superb, had its own jacuzzi in it. Clean and great decor. Staff was very friendly. Highly recommend it
Keltie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Had a great time, always felt safe. Raquel was wonderful!
Tanisha
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was very
Denis
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Note I didnt get an upgrade because I had the top grade penthouse accomodation. The entire property is well kept and spotless. The staff work hard and it shows. Raquel the TAJ Experience Curator was superbe and kept in touch everyday to inquire if anything was needed or arrange and make happen an excursion if I wanted one. I was here to rest from a hectic life and job back home. The bed was a sleep magnet and managed to extract all the fatigue from my body. The Taj is a fabulous and unique treasure and I'm grateful to have had the privilege to stay here. NOTE...in a previous feedback I erroneously mentioned that I did not get the VIP perk and that I had been downgraded. THIS WAS A MISTAKE AND I APOLOGIZE FOR THE CONFUSION. Please extend my deepest apologies to property management.
Read More
Denis
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I made a mistake on a review i submitted 1 hr ago. I actually did get the VIP free internet and i was NOT downgraded. My mistake and I apologize. Note that this correction was not made after speaking with front staff. I am the one that wants to keep the review accurate and reflective of my favorable accommodation. .
Emmett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Away from Tulum main st hustle and bustle. Easy 30 minute walk into town. The hotel and grounds are beautiful. Noisy street behind the building.
valerie
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hostess Raquel was Kind and she provided us with an upgrade to our room with a kings size bed. she stayed in contact with us and the property was cute. the pool is best at night in the day the hot sun makes it feel like a bathtub other than that everything was spot on. WILL DEFINETLY GO AGAIN!
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful courtyard
Chrystal Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was clean, linens were great, bed was super comfortable. Access to variety store across street. Neighborhood is up and coming with a lot of new places, walking distance to great restaurants less about 15-20 min. Fairly quiet, except motor vehicle noise can be heard throughout night. We wanted of May so start of the off season. Would good back again!
Read More
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay.
ERIC
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The sound from the cars on the street was too much and could not fall asleep. The banister on the stairs was broken and almost fell on us. The last thing is access to this hotel is very difficult. There’s no direct way to get here. It’s a lot small streets you have to take so get your navigation out.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great place
Emily Lopez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Had an amazing stay at NAJ Tulum. The room gave off the tulum esthetics and we also had a private plunge pool. Had access to the roof top pool as well which was empty each time we went up which I loved! Braulio & Alfonso made us feel very safe and welcomed. Will definitely visit again when coming to tulum. Thanks again!!
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations.
Asia
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Brauli was great! Stay was great!
Christi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This place is more of a 3 star. It does not look as luxurious in person as it did on the pics. The guy who manages it is helpful and it is close to everything. The birds in the am and cars driving is definitely annoying. Its cool if you need a cheaper spot in tulum.
Shawnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Brujlio was the best host. He was there right when we arrived. He was the sweetest & welcoming host I ever dealt with. He made us feel like we were at home. We felt safe & comfortable. The pictures does this place no justice. This was our first time coming to Tulum & it looks like we will be back soon & often. The experience was so amazing. Such a beautiful place. I cant wait to come back. Thank you again Brujlio.
Read More
Number of reviews per page
20
40