One Puebla Serdan

Nice hotel for the price. Only concert Was they will Shutoff the A/C during the day

I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you

Staff was nice and the room was clean.

Nice and clean. A lot of restaurants near to go.

The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.

It’s really clean with very friendly staff.

Easy check in process. Very friendly staff. Good location. Very small room but clean and good shower. Wifi worked well on the 7th floor. Free parking. Decent value, just doesn't have any distinguishing character whatsoever. Good for one night.

Had a great stay at One Puebla Serdan. Hotel was very clean and the staff was very friendly and helpful. The breakfast buffet was also good.

Hotel was very nice and very organized and clean, feels like it is very new. Good breakfast and big TV, and good AC.

Excelente hotel, muy limpio y el personal siempre amable y atento. Lo único que no me gusto es que entra mucho ruido a las habitaciones.

Th hotel is good, very basic, in your room you will find only the bed(s), a TV, a large table that is also a mini mini closet and the bathroom. Is good to spend no more than 2 night there. My bed was not very confortable also the pillows. I observed the cleaning personal changed everyday the towels, could be a good recommendation to let the guest decide if they want a new one everyday also to be more environmental friendly. Same thing with the breakfast the cups for coffee were disposable, when the other dishes were not.

Nice staff..........................................

El hotel en recepción tenía goteras, se veía descuidado con temas de humedad. En la habitación de repente empezó a oler intensamente a comida porque entiendo que estaban cocinando desde las 5:30 am. El cancel del baño tenía fugas e inundo mientras uno tomaba una ducha. Las almohadas no son cómodas, parecía que estaban rellenas o de mala calidad

Entrega a tiempo

Very convenient location, carpet halls were not vacuum properly. But overall good place.

Good price and location for my convention. Every morning the same menus but is free. No coffee or tea machine in rooms. No closet no dressers space for one or two persons. The hotel looks new and clean.

It was clean. Friendly staff. Next to a Wal-Mart. Night staff were not too knowledgeable about food establishments open that were nearby. Didn't send us to the right direction. Otherwise, breakfast was good. Staff helpful. Rooms clean and ample. Cleaning staff were helpful and efficient.

Great price for the room. Beds are extremely comfortable and the room was well kept.

service excellent and it was overall CLEAN and the breakfast EXCELENT

Good business grade hotel- good value. - cold water as an issue but they got it solved. Brand new hotel.