Solymar Condo by Casago

Condominium
5.4
/10
Fair
59 reviews

What Guests Say About Their Stay

JASON

10.0
/ 10
Great property snd great contact person. The beach is narrow here and minimal restaurants in walking distance

Antonio

10.0
/ 10
Fué buena, fueron muy claros desde la contratación, lo que incluía y lo que no, y lo que se podría hacer para incluirlo, fácil y muy sencilla el check in lo mismo que el out, muy cómodo, muuuuy completa la habitación como un minidepartamento que tenía de todo, buena ubicación, personal amable, en general fué muy cómoda la estancia, me explicaron muy bien por correo y por teléfono, buena conexión a internet, muchas gracias por las atenciones.
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cassandra

10.0
/ 10
We rented a condo with an ocean view. We disliked the onsite restraunt , breakfast for two $36 so we went to the resort next door & bought tortas & coffee for $12.
In the Area
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Boulevard Kukulkán Km 18.7, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Elevator
Staying at Solymar Condo by Casago is a good choice when you are visiting Benito Juárez.
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What's around Solymar Condo by Casago

Boulevard Kukulkán Km 18.7, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Exterior Solymar Condo by Casago
Exterior 2 Solymar Condo by Casago

Discover More About Solymar Condo by Casago

General


In Cancun (Zona Hotelera)

Location


Located in Cancun (Zona Hotelera), this condo is within a 15-minute walk of Delfines Beach and Iberostar Cancun Golf Course. This beach condo is 0.8 mi (1.2 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4.9 mi (7.9 km) from La Isla Shopping Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Nichupté Lagoon - 0.2 km / 0.1 mi
Iberostar Cancun Golf Course - 0.5 km / 0.3 mi
El Rey Ruins - 0.8 km / 0.5 mi
Delfines Beach - 1.1 km / 0.7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1.2 km / 0.8 mi
Maya Museum of Cancun - 3 km / 1.8 mi
San Miguelito - 3.2 km / 2 mi
Oasis Arena - 3.3 km / 2.1 mi
Aquaworld - 3.8 km / 2.4 mi
Ballenas Beach - 4.8 km / 3 mi
Luxury Avenue Shopping Mall - 5.8 km / 3.6 mi
Kukulcan Plaza Shopping Mall - 5.9 km / 3.7 mi
Hotel Zone Beaches - 6.3 km / 3.9 mi
Marlin Beach - 6.3 km / 3.9 mi
Playa Coral - 6.9 km / 4.3 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 13.6 km / 8.4 mi
Tulum Intl. Airport (TQO) - 168.5 km / 104.7 mi

Facilities


This smoke-free condo features complimentary parking nearby and snorkeling nearby.

Business Facilities


Featured amenities include laundry facilities, ATM/banking services, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


At this condo, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Rooms


Make yourself comfortable in your air-conditioned condo. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. The bathroom features a shower, complimentary toiletries, and a hair dryer.

All facilities in Solymar Condo by Casago

Bar, Cafe and Lounge Solymar Condo by Casago
Bar, Cafe and Lounge
Swimming Pool Solymar Condo by Casago
Swimming Pool
Entertainment Facility Solymar Condo by Casago
Entertainment Facility
Common Space Solymar Condo by Casago
Common Space
Exterior Solymar Condo by Casago
Exterior

Public Facilities

  • Smoke-free area
  • Elevator

Transportation

  • Airport transfer

Food and Drinks

  • Poolside bar

Things to Do

  • Outdoor pool

General

  • Parking

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Solymar Condo by Casago

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Available rooms at Solymar Condo by Casago
40
Another facilities in Solymar Condo by Casago
Smoke-free area, Airport transfer, Poolside bar, Outdoor pool, Parking

Frequently asked question in Solymar Condo by Casago

What are available facilities at Solymar Condo by Casago?
There are top facilites at Solymar Condo by Casago such as Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Solymar Condo by Casago?
The standard check-in time at Solymar Condo by Casago is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Solymar Condo by Casago
Solymar Condo by Casago has a 3.5-star rating.
How many rooms are available at Solymar Condo by Casago
Solymar Condo by Casago has 40.
Does Solymar Condo by Casago offer airport transfers?
Yes, Solymar Condo by Casago provides airport transfer upon request. Please contact the hotel directly for more information.

More Reviews from Other Guests in Solymar Condo by Casago

5.4
Fair
From 59 reviews
Cleanliness

5.2

Room Comfort

4.8

Service and Facilites

5.4

Sort by
Most Relevant
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Traveler Reviews Solymar Condo by Casago

Number of reviews per page
20
40
Top reviews
Karen
icon-Business
Business
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The entire condo including balcony reeked of urine! I left immediately & have been denied a refund! Do not bother trying to stay in this unless you want a place that smells like a urinal! Disgusting!
Vicente
icon-with Partner
with Partner
2.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

The elevator was broken down for 8 days the food was terrible and the property was too far from any convenience store
Lindsay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Apartment was as seen in the pictures. Large king size comfy bed, kitchenette, seating area, and out door balcony. Great communication with concierge and easy direction/instructions for check in and accessing the room. Cons: shower has zero water pressure and trickles out. Minimal hot water. The shower/toilet area is extremely small and tight. The cleaning is very surface and I had to sweep the floor upon arrival as the floor was covered with hair, sand, dirt. There was no soap left to clean the dishes so unable to use as they felt greasy. However, I would recommend this place as water pressure issues is expected in Mexico and the cleaning issues can be resolved easily.
Read More
JASON
icon-Leisure
Leisure
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Great property snd great contact person. The beach is narrow here and minimal restaurants in walking distance
Luis E Ludena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

The condo that they gave us when we got there was horrible, not 2 queen beds. Only one queen bed, one half sofa and one roller bed. They lied to us especially Julia and she was really rude. I will never pick this place again!
Verified traveler
6.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

It was convenient.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

This is not a hotel, also other guests had the same confusion I did thinking it was a hotel, the air conditioner was not working and they do nothing about it, the elevator was not working and no one could help with the suits. Finding the room was almost impossible by my own I needed a video call with the host. Also people in the pool were swimming with clothes (t-shirt and short). No water neither coke or coffee in the room. The best thing was that the person who contacted me was available when I need it, so that allows me to find the room. The place was dirty and I o have photos to prove it.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

We really had a bad experience. Please be aware, the pictures are not the room they offer. Don't let yourself be fooled.
claudia
icon-with Partner
with Partner
8.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

Everything was like I expected . The bed was too small. But besides that . I was very happy with everything
Guadalupe
icon-Family
Family
2.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

They never contact me I need to rent at her hotel I lost my money I m feeling yo frustrated
Jon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

room in need of tlc... overall room is satisfactory.. great view... fridge wasnt working.. broken door handle on slider doir.. sheets on bed slide off.. so you end up on mattress... room servuce once a week..aside from view .. i would give the room 2.5 stars
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

The lady who rented this was nice to us. The hotel was rundown. We didn’t have towels, bed was very old and hard, dirty, no linens for hardly a thing. No outdoor setting. As stated, the renter was nice to my mother-in-law, the place was just very old. The rest of the hotel was separate so we were not helped for any reason at the front desk. Had to purchase our own towels, pretty much anything you’d typically see in any 1-star hotel.
Read More
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Just stay away. I was only there a few hours and walked away from the 3 days i paid upfront. The room smelled bad. Tried to shower no hot water no ac. The staff wanted nothing to do with me when i was tring to find my room. The location is fabulous they should tear it down and rebuild.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

When we for there then electricity was out and it was very hot. Only one choice for food and it was a buffet.
Xnxnx
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

The extra fees going up to 100 dll. The bed was hard as a 4ock. The rail in the balcony crumbling Dow. No elevators we were in a 5th floor
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

Non working refrigerator-we had to defrost the freezer when we got there -??!! Floors not swept. Horrible nights sleep - new mattress is desperately needed - could feel the springs. No dish soap, no kitchen towels. No internet! Patio doors are broken and do not lock. No in room safe - !!?? Had to take our passports, camera, computer etc. to beach.
Read More
Silvia
2.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

The price compared to the hotel was a terrible surprise, very bad conditions Vrs a very high price. To that, add that the web hotels.com bring me a price and then they add a taxes. No other websites make that, so at the end I pay a lot of for the hotel.
Verified traveler
8.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

The location was AMAZING. We had ants in our room and the AC didn't work but we never spent time in our room anyways. Walking distance to the beach was important to us and we enjoyed our stay regardless. The room was large, well furnished and had a balcony. Also had a fridge/freezer! Huge bonus.
cassandra
10.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

We rented a condo with an ocean view. We disliked the onsite restraunt , breakfast for two $36 so we went to the resort next door & bought tortas & coffee for $12.
Verified traveler
2.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

Terrible customer service. It took them forever to get resolve a simple issue and, at the end, I wasn't happy with the outcome.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Solymar Condo by Casago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.4
Fair
From 59 reviews
Cleanliness

5.2

Room Comfort

4.8

Service and Facilites

5.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solymar Condo by Casago

Number of reviews per page
20
40
Top reviews
Karen
icon-Business
Business
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The entire condo including balcony reeked of urine! I left immediately & have been denied a refund! Do not bother trying to stay in this unless you want a place that smells like a urinal! Disgusting!
Vicente
icon-with Partner
with Partner
2.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

The elevator was broken down for 8 days the food was terrible and the property was too far from any convenience store
Lindsay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Apartment was as seen in the pictures. Large king size comfy bed, kitchenette, seating area, and out door balcony. Great communication with concierge and easy direction/instructions for check in and accessing the room. Cons: shower has zero water pressure and trickles out. Minimal hot water. The shower/toilet area is extremely small and tight. The cleaning is very surface and I had to sweep the floor upon arrival as the floor was covered with hair, sand, dirt. There was no soap left to clean the dishes so unable to use as they felt greasy. However, I would recommend this place as water pressure issues is expected in Mexico and the cleaning issues can be resolved easily.
Read More
JASON
icon-Leisure
Leisure
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Great property snd great contact person. The beach is narrow here and minimal restaurants in walking distance
Luis E Ludena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

The condo that they gave us when we got there was horrible, not 2 queen beds. Only one queen bed, one half sofa and one roller bed. They lied to us especially Julia and she was really rude. I will never pick this place again!
Verified traveler
6.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

It was convenient.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

This is not a hotel, also other guests had the same confusion I did thinking it was a hotel, the air conditioner was not working and they do nothing about it, the elevator was not working and no one could help with the suits. Finding the room was almost impossible by my own I needed a video call with the host. Also people in the pool were swimming with clothes (t-shirt and short). No water neither coke or coffee in the room. The best thing was that the person who contacted me was available when I need it, so that allows me to find the room. The place was dirty and I o have photos to prove it.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

We really had a bad experience. Please be aware, the pictures are not the room they offer. Don't let yourself be fooled.
claudia
icon-with Partner
with Partner
8.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

Everything was like I expected . The bed was too small. But besides that . I was very happy with everything
Guadalupe
icon-Family
Family
2.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

They never contact me I need to rent at her hotel I lost my money I m feeling yo frustrated
Jon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

room in need of tlc... overall room is satisfactory.. great view... fridge wasnt working.. broken door handle on slider doir.. sheets on bed slide off.. so you end up on mattress... room servuce once a week..aside from view .. i would give the room 2.5 stars
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

The lady who rented this was nice to us. The hotel was rundown. We didn’t have towels, bed was very old and hard, dirty, no linens for hardly a thing. No outdoor setting. As stated, the renter was nice to my mother-in-law, the place was just very old. The rest of the hotel was separate so we were not helped for any reason at the front desk. Had to purchase our own towels, pretty much anything you’d typically see in any 1-star hotel.
Read More
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Just stay away. I was only there a few hours and walked away from the 3 days i paid upfront. The room smelled bad. Tried to shower no hot water no ac. The staff wanted nothing to do with me when i was tring to find my room. The location is fabulous they should tear it down and rebuild.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

When we for there then electricity was out and it was very hot. Only one choice for food and it was a buffet.
Xnxnx
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

The extra fees going up to 100 dll. The bed was hard as a 4ock. The rail in the balcony crumbling Dow. No elevators we were in a 5th floor
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

Non working refrigerator-we had to defrost the freezer when we got there -??!! Floors not swept. Horrible nights sleep - new mattress is desperately needed - could feel the springs. No dish soap, no kitchen towels. No internet! Patio doors are broken and do not lock. No in room safe - !!?? Had to take our passports, camera, computer etc. to beach.
Read More
Silvia
2.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

The price compared to the hotel was a terrible surprise, very bad conditions Vrs a very high price. To that, add that the web hotels.com bring me a price and then they add a taxes. No other websites make that, so at the end I pay a lot of for the hotel.
Verified traveler
8.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

The location was AMAZING. We had ants in our room and the AC didn't work but we never spent time in our room anyways. Walking distance to the beach was important to us and we enjoyed our stay regardless. The room was large, well furnished and had a balcony. Also had a fridge/freezer! Huge bonus.
cassandra
10.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

We rented a condo with an ocean view. We disliked the onsite restraunt , breakfast for two $36 so we went to the resort next door & bought tortas & coffee for $12.
Verified traveler
2.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

Terrible customer service. It took them forever to get resolve a simple issue and, at the end, I wasn't happy with the outcome.
Number of reviews per page
20
40